Meta and Youtube held liable for their addictive products

Some verdicts are in, but the jury's still out on the future of social media. From American Public Media, this is Marketplace Tech. I'm Megan McCarty-Corino. Last week in Los Angeles, a jury found Metta and YouTube liable for knowingly designing addictive products that harm children. The day before, a jury in New Mexico found Metta violated state law and misled consumers about child safety features. These verdicts could herald illegal reckoning for social media platforms. But there are still some big outstanding questions, says Eric Goldman, co-director at Santa Clara University's High Tech Law Institute. The big takeaway is that the plaintiff's lawyers successfully convinced the jury to buy into the plaintiff's basic story. That might sound obvious, but it really wasn't. We weren't sure if the jury was going to agree with the arguments of the victim, and they did. Now that opens up the door for what will other juries agree to, and how does that extrapolate into changes to social media? Because there are thousands of other pending cases against these social media giants. What does this mean for those cases? The point of the trial is called a bellwether trial. It's designed to basically do some statistical sampling of the overall corpus of cases that have already been filed, and get a sense about how the juries are responding to a representative sample. It's just one data point, but it gives us a sense that that jury was buying the story. If we get two more data sets, that becomes a lot more persuasive to the both sides about the odds of success or failure. There also was this New Mexico jury case that found meta-liable for misleading consumers about its app's guardrails. Is this another one of those data points? Is there a commonality there? There is. Again, the jury bought the plaintiff's basic story. Now, in that case, the plaintiff was the state attorney general and not an individual victim. There were some statutory limitations and considerations in the case that were different than the one in the California state court case. But in the end, both juries accepted the basic premise that social media services should be legally responsible for the harms they cause their victims. That then gives us two different data points suggesting juries are buying that. We'll be right back. If you're a business leader, Intuit QuickBooks Payroll is an essential tool that completely integrates payroll, time tracking, HR, and your financials in a powerful all-in-one command center. No more juggling platforms or switching between vendors. All your data synced into one platform offering clarity and confidence to make smarter decisions and focus on what matters. This summer, QuickBooks Payroll evolves to support the entire team lifecycle, HR, time, benefits, and payroll all working together in one connected system that fully integrates with your books. You'll be able to onboard employees in one seamless flow that feeds directly into payroll, configure automated HR workflows for things like promotions or off-boarding, and track performance, time off, and benefits alongside payroll. Upgrade your workflow with QuickBooks Payroll today and get ready for the brand new tools coming soon. More at quickbooks.com slash workforce. You're listening to Marketplace Tech. I'm Megan McCarty-Corino. We're back with Eric Goldman of Santa Clara University's High Tech Law Institute. When we spoke to you to preview these cases, you alluded to the role of Section 230. This is a section of federal law that shields online platforms from liability for user-generated content. Remind us what the role of Section 230 was in this LA case, and does the verdict have any implications for Section 230 going forward? Section 230 says to summarize, websites aren't liable for third-party content. The plaintiffs got around that argument for many of their claims by arguing that they weren't suing over the content that the individual victims saw. They were suing over the way it was presented. The design choices about how the services delivered the content. I have some reservations about that distinction. To me, they are all part of the same editorial process. But the lower court accepted the Section 230 workaround in the case for many of the claims. So it really highlights the stakes of Section 230. If it's not in place, the liability exposure is significant. The liability exposure is significant. And I do expect that Section 230 will be at issue in an appeal. The defendants will question the trial course decision that Section 230 made that distinction between the content that was viewed and the way in which it was presented. We mentioned the thousands of other pending cases against social media companies. But these platforms are also facing increasing legislative oversight, mainly at the state level, but increasingly potentially at the federal level. Do you think we'll see the platforms try to preempt further action by changing services themselves? They're already doing that. The services are all rolling out new initiatives. They're designed to enhance child safety, to give parents greater controls over their children's experience. All of that is already taking place. And some of the legislation would require much stronger, much more significant changes to social media. And it is possible that the litigation will also produce remedies that are much greater than anything that the services would voluntarily agree to. What are you going to be watching as appeals move forward, presumably? The jury accepted the plaintiff's basic arguments that social media services should be legally responsible for the harms that they cause their victim. And one possibility, for example, is that though the lower court said that Section 230 apply, an appellate court might say differently. If they do, the jury verdict will be thrown out, and probably that will be the end of the case. Another scenario is that the First Amendment may be in play. Ultimately, if we think about social media services as publishers of content, if they're publishing the content, the First Amendment has a lot to say about their choices as publishers. So I'm going to be watching for things like the legal limits on the claims of the plaintiffs. And in a sense, the rights that social media services have to decide what they think is best for their audience, where does that fit into this equation? That was not an issue directly in the jury verdict, but it will be on appeal. That's Eric Goldman, co-director of Santa Clara University's High Tech Law Institute. Hey, Susal Verado and Nicholas Guiong produced this episode. I'm Megan McCarty-Corino, and that's Marketplace Tech. This is APM.