Kim Komando Daily Tech Update

Your new AI handyman

9 min
Jan 5, 20263 months ago
Listen to Episode
Summary

Kim Komando demonstrates how ChatGPT's live video mode can serve as an AI handyman for tech setup issues, then helps a caller from an observatory find CRM solutions for member management. The episode showcases practical AI applications for both consumer tech support and small business operations.

Insights
  • AI video assistance is becoming a practical solution for real-world tech setup problems, eliminating guesswork in hardware connections
  • Small nonprofits can leverage free CRM tools to manage member relationships and track demographics for grant applications
  • Visual AI capabilities are transforming how users interact with technology, providing real-time guidance for physical tasks
  • Modern CRM solutions offer specialized features for membership organizations including automated renewals and multi-level memberships
  • AI integration in business systems is moving from experimental to essential for competitive advantage
Trends
AI-powered visual assistance for hardware setup and troubleshootingIntegration of AI capabilities directly into business ERP systemsShift from spreadsheet-based data management to specialized CRM platformsFree and low-cost CRM solutions targeting nonprofit and small business marketsReal-time AI guidance for physical world interactions through mobile devices
Quotes
"Point your phone at the TV and ChatGPT literally speaks up and says, See the port labeled ARC? Plug the HDMI cable in there for the best sound."
Kim Komando
"Every business is asking the same question. How do we make AI work? For us, the possibilities are endless and guessing is too risky."
Kim Komando
"I don't want you to go to an Excel spreadsheet. Those days are over."
Kim Komando
"We bring the night sky down to Earth. We have an amazing array of telescopes."
Matt
Full Transcript
4 Speakers
Speaker A

Hi, Kim Commando here. Well, first up we have your digital iPad.

0:00

Speaker B

And after that I'm going to play.

0:03

Speaker A

A call for my weekend national radio show. You got a new tech gadget and you're pumped. You unpack the box. You see a mound of wires and wonder, how should I set this thing up? AI can help. I'm Kim Commando for Webroot. Start the new year off with the best antivirus protection. My listeners get an exclusive 75% off@webroot.com Kim if you pay $20 a month for ChatGPT plus you can use live video mode. This gives ChatGPT eyes. For instance, say you need to connect a new speaker to the back of your TV. Open the ChatGPT app, tap the voice icon and select video. Point your phone at the TV and ChatGPT literally speaks up and says, See the port labeled ARC? Plug the HDMI cable in there for the best sound. It can even tell if you're holding the wrong cable before you try to force it in. Now, you can do this trick with any tech thing you have issues with. Maybe setting up a new computer or router. And now you have a master tech right in your pocket. Join almost a million folks who get TechSmart every day with my free newsletter. Sign up@getkim.com Next up, a call for my weekend show, the Kim Commando Show. Enjoy. Every business is asking the same question. How do we make AI work? For us, the possibilities are endless and guessing is too risky. So sitting on the sidelines is not an option. Your competitors are already making their move. This is exactly the solution I'd turn to with NetSuite by Oracle. You can put AI to work today as the number one AI Cloud ERP. Trusted by over 43,000 businesses. It brings your financials, inventory, commerce, HR and CRM together into one single source of truth. Making your AI smarter. It doesn't guess, it knows. It automates routine tasks, delivers insights, cuts costs and powers fast AI decisions. Now, with netsuite's AI, you can take the AI you already trust and connect it straight to your business. This is not an add on tool. It's built into the system that runs your business. NetSuite helps you stay ahead. Right now, get their free business guide demystifying AI at netsuite.com Kim the guide is free at netsuite.com Kim netsuite.com Kim.

0:05

Speaker B

Matt in Omaha, Nebraska.

2:13

Speaker A

Hello there Matt.

2:15

Speaker C

Well, hello Kim. Great to talk to you today.

2:17

Speaker A

Well, thank you.

2:20

Speaker B

Thanks for your call.

2:21

Speaker A

So.

2:22

Speaker B

So how can we help you out?

2:23

Speaker C

Well, I'm the co founder and executive director for the Branch DOAK Observatory. We're a small public observatory located just outside of Lincoln, Nebraska. And we have a unique situation in the fact that we have been growing like crazy the last 11 years. In the last two, if you'll pardon it has been astronomical. We are looking.

2:25

Speaker B

I love that. Wait, I love that. That was good.

2:45

Speaker D

What a sucker.

2:48

Speaker C

We are looking for a way for us to track our friends of the boo Branchdoke Observatory. BOO is short for our Friends of the BOO members. We don't have a real good way to do that. So I'm looking for either a template that we could use, maybe in an Excel or a simplified CRM that is user friendly on the front end. So like when our guests come into our observatory, so when they go through our admissions that we can pull them up as well as be able to track information such as zip codes. So maybe they're not a friend of the boo, but they come in and hey, I'm in zip code 68003 and be able to track that data because a lot of the grants that we go for require us to give them demographics by zip code. And so I'm looking for something that can help on the front end for our volunteers and then for our Friends of the boo, our people who want to be a friend of the Branch Oak Observatory, to be able to go and to have a simplified version where they can easily access it, you know, because you don't want to have them go through 20 different steps to become.

2:50

Speaker B

Exactly.

4:02

Speaker C

Yeah. So we want something that's simple, cost effective. We're an all volunteer. We're a 501C3. And so what's the, what's the big.

4:02

Speaker B

Deal about the boo?

4:11

Speaker A

What do you guys.

4:12

Speaker B

I mean, what is your claim to fame?

4:12

Speaker C

Well, we bring the night sky down to Earth. We have an amazing array of telescopes. Ken, you cannot believe. We have some of the best telescopes in the world. A couple of Takahashi telescopes, they don't make them any better. We've got two of them. We've got a large 20 inch Dobsonian. We even look at the electronic spectrum of the universe. We bounce radio signals off of satellites. The International Space Station. And yes, we can even bounce your voice off the surface of the moon and back and you become a vocal astronaut. Right. At the Branstoke Observatory. I'd like to do that better than that. Yeah. And then we've got a real meteorite, Mike, the meteorite. You come over and you get a chance to hold a Real rock from outer space.

4:14

Speaker B

You know what? I want to go.

4:54

Speaker D

Whatever. It sounded like a commercial, but it worked. You just got yourself a Boo customer.

4:57

Speaker B

I'm ready to go. Come on. I'm going to go home. Say, barry, we're going to the boo.

5:01

Speaker A

That's it.

5:05

Speaker C

There you go. Just go to theboo.org and click on support. That's all it takes.

5:06

Speaker B

All right, so you're looking for a CRM. I don't want you to go to an Excel spreadsheet. Those days are over. Okay.

5:10

Speaker A

Okay. All right.

5:17

Speaker B

Because this way you can have filters and you can track people and you can also, you know, put people on a. On a recurring donation if you wanted them to.

5:19

Speaker C

Yes.

5:32

Speaker B

And charge admission when somebody comes in. Maybe there's even a QR code that would be tracked, trackable to them. I mean, they'll just. Just kind of get you out of Excel land. So there's a free CRM with unlimited contacts called Give Butter.

5:33

Speaker C

Give Butter.

5:51

Speaker B

I don't name these things. It just. This is what they're called. What are you looking at me crazy for?

5:53

Speaker D

It's like last week on the show we had Gemini's image maker. What's a Nano Banana?

5:57

Speaker A

Yes.

6:02

Speaker D

And now we got Give Butter.

6:03

Speaker B

Okay, wait, I got another one.

6:04

Speaker D

Okay.

6:06

Speaker B

Wild Apricot.

6:06

Speaker D

Of course.

6:08

Speaker A

Okay.

6:09

Speaker B

If you don't like Give Butter, there's Wild Apricot.

6:09

Speaker C

Wild Apricot.

6:13

Speaker B

That's a big one. Meaning it'll manage the whole member life cycle. Signups, tracking, you have multiple membership levels, automated renewal reminders. I mean, if you really want to take this to Outer space and beyond is perfect. Then you're going to look at Wild Apricot. If you're. You want to just, you know, want to get started with a basic CRM. And that's free. That's where you get. That's where you start looking at Give Butter.

6:17

Speaker A

Okay.

6:48

Speaker B

I know.

6:49

Speaker A

You're right. These things are.

6:49

Speaker B

These things are named really weird stuff.

6:50

Speaker D

Well, I'm surprised that you didn't suggest that he use Self confident Parmesan Cheese Wheel. That is a piece of software that had so many five star reviews.

6:53

Speaker C

I'm getting hungry just talking to you guys.

7:03

Speaker A

Me too. Me too.

7:06

Speaker C

This is absolutely fantastic, Kim. This is the reason that I call. It's the reason that I follow you and you get such great advice and we are going to go do this and then help to streamline the whole process. I can't begin to thank you enough.

7:09

Speaker B

Oh, my pleasure. You know what? And I will someday. I'm gonna get to the boo. I'm gonna say, where's my friend Matt?

7:22

Speaker A

Hey, want to stay in the tech now without wasting your time? Join nearly a million folks who get my free newsletter, the Current, where you see the latest in tech in just five minutes every single day. You're just going to love it.

7:28

Speaker B

It has a 5 out of 5.

7:39

Speaker A

Star rating over on Trustpilot. Sign up right now at getkim. Com. That's getkim. Com.

7:40