The a16z Show

John and Patrick Collison on Stripe's Growth, Agent Commerce, and the Future of Software

20 min
Apr 28, 2026about 1 month ago
Listen to Episode
Summary

John and Patrick Collison discuss Stripe's 34% growth, $1 trillion in annual payments processed, and their vision for agentic commerce powered by AI and blockchain. They reveal a significant phase transition in 2025 where new cohorts of businesses are both more numerous and performing better, suggesting 2026 Q1 could mark the beginning of AI's real economic impact.

Insights
  • Agentic commerce requires fundamentally different infrastructure: blockchains capable of billions of transactions per second, not traditional payment rails, because agents need native digital-first systems without CAPTCHAs and friction
  • Software economics are shifting from fixed-cost mass production to variable-cost custom creation: AI-powered software will be 'cooked fresh' at moment of use like pizza, eliminating winner-take-all dynamics
  • Real economy data shows AI adoption is accelerating faster than surveys suggest: 2025 cohort businesses on Stripe are both more numerous and higher-performing per-business than any prior cohort
  • Composition effects matter: Stripe's strong growth reflects both healthy overall economy and selection bias toward innovative companies choosing modern infrastructure for new initiatives
  • Long-term infrastructure plays require patient capital: Atlas took 10+ years to reach scale; Tempo will likely follow similar 5-7 year trajectory before appearing as 'overnight success'
Trends
Agentic commerce emergence requiring blockchain infrastructure redesign for high-throughput paymentsShift from mass-produced software to bespoke, real-time AI-generated applications customized per userAI economic impact moving from hype to measurable business metrics and purchasing behavior changesStablecoin adoption accelerating as agents need frictionless digital payment mechanismsNew business formation and performance acceleration in 2025-2026 driven by AI-native tools and infrastructureWeb infrastructure gaps forcing agents to solve CAPTCHAs and workarounds, indicating need for agent-native designInference costs becoming primary software economics driver, replacing traditional licensing modelsRetail and commerce platforms integrating AI shopping agents directly into applicationsDeveloper-first infrastructure companies gaining competitive advantage in AI eraBridge blockchain congestion issues highlighting need for purpose-built payment blockchains
Companies
Stripe
Primary subject; processed $1T+ in payments, grew 34%, launching Tempo blockchain and analyzing business cohort trends
OpenAI
Referenced as potential distribution channel for agentic commerce through ChatGPT integration and shopping capabilities
Shopify
Mentioned as major retailer working with Stripe to make product catalogs buyable within AI apps
Etsy
Referenced as retailer integrating with Stripe infrastructure for AI-native shopping experiences
Best Buy
Mentioned as major retailer making product catalogs available for AI agent purchasing
Walmart
Referenced as major retailer integrating with Stripe for agentic commerce capabilities
Apple
Historical reference to Apple Pay as precedent technology enabling commerce growth through new interfaces
Y Combinator
Referenced as incubator where hosts and Collisons were involved; context for Atlas and Tempo incubation model
People
John Collison
Co-founder discussing Stripe's growth, agentic commerce vision, and software economics transformation
Patrick Collison
Co-founder presenting 2025 cohort data, predicting 2026 Q1 as potential singularity quarter, discussing Tempo
John Coogan
Podcast host conducting interview with Stripe founders on growth and agentic commerce
Georgie Hayes
Podcast host co-conducting interview with Stripe founders
Jeff
Referenced for building Atlas incorporation platform from 2014-2015 to current scale
Quotes
"The world is going to need platforms that support billions of transactions per second, billions of transactions per second, which no payment rail or platform does today."
Patrick CollisonEarly in discussion
"There's been a phase transition in 2025 where there are both more of them and on a per-business basis, they are on average doing better. Which is really striking."
Patrick CollisonMid-discussion on cohort analysis
"Software should be cooked right then and there at the moment of use. You don't want mass-produced industrial-scale software. You want bespoke custom software made for you that moment."
Patrick CollisonSoftware economics discussion
"Find me one executive who said, oh yeah we started augmenting our customer service with AI so people are more productive but we're just going to go back to doing it the old-fashioned way."
Patrick CollisonResponding to AI value survey
"So much of these things is just a long obedience in the same direction. Like Atlas is now this great overnight success, but we launched Atlas in May 2015. And so, you know, 10 years of compounding."
Patrick CollisonOn long-term infrastructure plays
Full Transcript
The world is going to need platforms that support billions of transactions per second, billions of transactions per second, which no payment rail or platform does today. Where we think things will go is just there will be a huge amount of agentic commerce. And again, we're seeing a little bit of it today. We think there'll be a torrent of it. And that is what unites stablecoins and AI, because we think you're going to need blockchains and better blockchains. Up until now, the economics of software have been conceived of as fixed costs and then infinitely monetized or monetized as much as possible. That has the winner-take-all dynamics. But once there are inference costs and custom creation involved, it really shifts. I mean, one executive who said, oh yeah, we started, you know, augmenting our customer service with AI so people are more productive, but we're just going to go back to doing it the old-fashioned way. Stripe processed more than a trillion dollars in payments last year. It grew 34%. And according to Patrick Collison, 2026 Q1 may be looked back on as the first quarter of the singularity. That's not a marketing line. It's what the data is showing. The 2025 cohort of businesses on Stripe is larger and performing better on a per-business basis than any prior cohort. And the trend is accelerating. In this conversation recorded live on TBPN, John and Patrick Collison walk through what they're actually seeing in the real economy, Why agentic commerce will require blockchains capable of billions of transactions per second and a reframe on software itself from mass-produced product to something bespoke, cooked fresh at the moment of use, like pizza. This conversation originally aired on TVPN, hosted by John Coogan and Georgie Hayes. We have John and Patrick Collison from Stripe. How are you guys doing? What's going on? Greetings. Welcome to the show. Thank you so much. This is huge. I went through YC. You guys were massively influential in my career. And it's a joy to speak to you today on such a big day. But I'd love for you to kick it off with the actual news. What happened? Why are we talking today? We had two announcements today. One is we're launching a tender offer for employees and that and kind of the valuation and everything tended to get a bunch of the headlines. The thing that was honestly more work was we released our annual letter where every year we sum up all the trends that we're seeing on Stripe. And Stripe is growing a lot. We grew up 34% last year because the businesses on Stripe are growing a lot. And there's just, as you guys know, there's a lot happening in tech right now. This is why we need TVPN. This is why we need a nonstop stream of everything going on because there is so much happening. Yeah, we'll move to 24 hours eventually. Eventually, eventually. I mean, but I feel like there is a ton of AI noise and stories and drama, and we are never running out of stuff to talk about. But what are you actually seeing in the data? Because there's always this disconnect between the market and the real economy. Like, people are still shopping in retail stores occasionally. Where is AI actually moving the needle? Well, generally speaking, I would say from the Stripe data, it looks like the economy is in pretty good shape. And there's been, to say the least, there's been some degree of volatility in markets over the last two years and all sorts of different events and deep-seek moments and what have you. But if you look at the actual real economy time series, if you look at what's actually happening substantively over the last two years, it's always hard to prognosticate the future, but over the last two years, things really seem to be in good shape. The thing that's really catching our attention... One second, because I'm just curious. Have you guys tried to think about maybe the businesses are doing well on Stripe because they're, you know, kind of like forward looking, extremely tapped in, you know, working on the right things. And if you look at a bunch of legacy providers, you would see that actually there are a bunch of businesses out there that are slowing down, that maybe are feeling effective just overall consumer spending. Like, have you tried to kind of like break that out or understand that dynamic? It's obviously hard to measure because we don't have that data, we only have our data. But I think there is some of that composition effect. And we see it, I guess, both in Stripe's data compared to, say, public earnings from others. Like clearly the respective populations are performing somewhat differently. But I guess we also see it qualitatively in the conversations we're having with customers, where what tends to happen, say, for some incumbent is they built some business, they installed some system long before Stripe even existed. Maybe there's some sense that, well, if it's not broken, don't fix it. But then decide, hey, we're going to do something new. And when they doing something new then they want to use the best infrastructure that will enable them to move the fastest and launch the most countries and support stablecoins and do things with AI and whatever And then they tend to launch that on Stripe. And so there is this qualitative sense that once a company decides to do something innovative, new, retool, what have you, they're more likely to come to the term. Are you seeing overlap between stablecoin activity and AI activity? There's been sort of a new narrative around agents will use stablecoins, But I feel like agents can use legacy payment rails just fine. And then also you can do really cool things with stable coins that are not really AI native necessarily. And so I'm wondering how much overlap there is there. I would distinguish between how things work today and how things will work in the future. In terms of how things work today, agents absolutely can. A lot of people build with Stripe. You can have a one-time use credit card that your agent can go out and spend. But if you look at what's happening, there's lots of agents having to solve CAPTCHAs to be able to do stuff on the wider web. Clearly, the web is not built for agents. And as a result, they have to get creative to actually do any real-world tasks. And that's true in economic activity as well. Where we think things will go is just there will be a huge amount of agentic commerce. And again, we're seeing a little bit of it today. We think there'll be a torrent of it. And that is what unites stablecoins and AI, because we think you're going to need blockchains and better blockchains. Honestly, I mean, this was our thinking behind incubating Tempo, because you're going to need really high throughput blockchains for the agents. Can you take us through some of the historical technologies that led to growth in just internet payments? I'm thinking about like mobile, social commerce, one-click checkout, Apple Pay. Like there's so many things when I think about the agentic commerce boom that's coming. Like it could be hooking a better version of Siri up and, you know, ChatGPT rolling this out very aggressively. But also, you know, smart speakers, smart lamps, like your watch. Like there's so many different pieces to unblock and unhobble the actual agents as they go about their day. well can i answer a slightly different question but then we can come back to that a point i just um sorry this is a we'll tell you the questions you tell us your answer so you you know how brothers are but then so i just want to lose one point uh per the prior question about you know what we're seeing in the economy because i feel like i mean this is very arbitrary, obviously, but I feel like there's at least a reasonable chance that 2026 Q1 will be looked back upon as the first quarter of the singularity. Maybe in three years, in hindsight, that'll look completely delusional. I don't know. But what we're seeing, I mean, there's kind of the macroscopic picture of the Stripe user base and things overall looking pretty good and so forth, and the tumult not quite showing up. But when we look at the cohorts, and then when we look at the the businesses that signed up in 2023 and their progression and trajectory over the subsequent months, the businesses that signed up in 2024, and then the businesses signed up in 2025. There's been a phase transition in 2025 where there are both more of them and on a per-business basis, they are on average doing better. Which is really striking because you might think, okay, well, there's this cavalcade of new lightweight vibe-coded applications or something, but there's not really a lot of substance there. We're actually seeing both numbers move together. There are many more businesses getting started, and the average, the median business, is in fact performing better. We're only a couple of weeks into 2026, but it looks tentatively like 2026 may plausibly be an acceleration even over that significant leap of 2025. So, I don't know. I mean, we've had all sorts of dramatic AI inventions and innovations over the last couple of years. There's a bit of a question of, well, how and when, and how should we think about how it'll translate to the economy? I would say looking at real purchasing behavior on Stripe, 2025, end of 25, beginning of 26, is when I feel like we're really starting to see it. That's super interesting data. One, because there was some survey that came out yesterday, or maybe it was late last week, that said they asked a bunch of executives, are you getting any value out of AI? And 80% of them said no. But clearly, when you look at... Oh, come on, that's hogwash. Find me one executive who wants a refund on their tokens. Find me one executive who said, oh yeah we started augmenting our customer service with AI so people are more productive of but we just going to go back to doing it the old way or we spinning our code by hand and we don need any of this automated Loom technology Yeah, I'm not saying I agree with it. I could pick out a bunch of reasons why it would be wrong. One reason it might be wrong is they're not in the weeds actually using the tools, and so they just think, They might not even be aware that they're using the tools because it's buried under two layers of the stack. They're not feeling the acceleration because they're not. I wanted to ask how you guys think about incubations like Tempo. When I look at Atlas and what Jeff and the team have done there, you think even in your, I don't know, kind of like the most wild projection that you had early with Atlas, like, hey, maybe someday a quarter of the C-corps in the United States could be built on this platform. Anybody would have said that was insane. And yet here we are. Gosh, I'm not sure what to say really, except we just try to pay a lot of attention to the... I mean, as you guys know, there's a lot of pain points that go into starting a company and we just try to take them seriously. And then it's the line, So much of these things is just a long obedience in the same direction. Like Atlas is now this great overnight success, but we launched Atlas, I think, in 2014, May 2015. And so, you know, 10 years of compounding. And yeah, now it's at some pretty meaningful scale. And, you know, look, I think Tempo will probably have the same shape where we think it. I mean, again, to this AI discussion and us sounding a bit unmoored and untethered, I think the world is going to need platforms that support millions of transactions per second, billions of transactions per second, which no payment rail or platform does today. But even in a success case, it's not going to be an overnight thing. It's going to be five, six, seven years, and then maybe we'll have conversations about how Tempo suddenly became an overnight success or something. I think Patrick's a bit the fish in water who doesn't know things are wet. My framework would be you can't get too MBA brain about new products. You can't have your spreadsheet that's like, oh, the TAM is this, and just like reason about things. Yeah, you should never say we want 1% of global GDP. No, we didn't. Exactly. Wait, you guys never pitched that? Well, companies, we actually never thought about Stripe in GDP terms until one day we realized, oh, hang on. That's such an important lesson because so many founders, how many pitch decks have you seen every last decade? They're like, yeah, we just need 1%. It's a meme. You can go back in the Wayback Machine and find the early Stripe websites, but we're very focused on payments for developers and making that experience good. But where I'm going is, I think you have to reason in product specifics. And so, again, I think any NBA would have told you that the adjacency of incorporation makes no sense. It's not related to what's our right to win. It's all these things people say. Whereas when you actually go talk to founders, they're like, guys, this is the single biggest issue I run into starting my company. And similarly with Tempo, and just as we think about incubations, we're trying to solve a real problem here where we talked in the letter about bridge having operational issues, not because of bridge, but because of blockchain congestion, where you have coins that are, or blockchains both used for kind of meme coin trading and also serious real-world payments. and so we just want low latency, high throughput payments and we're going to need much higher throughput for the agents. But anyway, I think you have to reason in very specific product terms. What specific products are you excited about in the unhobbling of agentic commerce? We lay that in the letter basically these levels of agentic commerce. Because I think, like everything in AI, people want to sell a hype-y store, and so they talk about how the machines will buy everything without even consulting you, and people aren't actually, that seems far off, they're not that excited about that. You can start from just the basics of, why are we filling out forms like that? You were talking about the progression of commerce. Why can't I just send something, a link to ChatGPT and have it buy it? Or why can't I search outside of just doing a basic keyword search or something like that And so a lot of the work Stripe is doing is building the infrastructure or working with all the big retailers that you would expect the Etsys and Shopfys and Best Buys and Walmarts and folks like this to make product catalogs buyable within the AI apps. And there's basically a ton of boring API and protocol and infrastructure work, which we love, that's our business, but people just want to be able to do shopping, do discovery, do purchases within the AI apps. And maybe just more abstractly, we've been in this specific agent of commerce thing, and then there was just the general question of how software will change because of agents. And I've been thinking about it, maybe software becomes a bit like pizza. That is to say, software historically has been created... Not like pizza, some would say. months, years beforehand, and then freeze-dried and whatever you prepare at the moment of consumption. But software should be, like Pete's incentive, should be cooked right then and there at the moment of use. And so it's this quite fundamental shift where you don't want mass-produced industrial-scale software. You want bespoke custom software made for you that moment. That's very fundamentally different. It's kind of the, you know, up until now, the economics of software have been conceived of as fixed cost and then infinitely monetized or monetized as much as possible. That has these kind of winner-take-all dynamics. But once there are inference costs and custom creation involved, it really shifts. It's kind of the non-Walrussian software regime. And just, I don't know, I don't quite know where it goes, but I think it's going to look very different. Last question. Pineapple on pizza, yes or no? Ireland was big into pineapple on pizza. Ireland, not a big pineapple growing country, I will concede, but a lot of pineapple on the pizza. A very large fraction of the banana market, don't forget. We punch above our weight in fruits that don't grow there. There we go. So the round is exciting. The overall growth of volume is exciting, but we wanted to hit the gong for how many books you guys are selling. Oh, yeah. Can you give us the numbers there? The scale of that operation. Stripe Press and just, well, actually, from the letter, we sold our millionth book. But in fact, since... Incredible. Incredible. No, look, books, we've actually now sold our 1.1 millionth book, so we'll look through the next gong at two. One billion soon. We love books, and they're very AGI-proof. Oh, yeah. No, we've been a huge fan of so much of the Stripe Press catalog. I haven't read them all, but I'm collecting them one at a time, and I'm working through them, and every time one drops, it's always a moment, and we love them. So thank you for everything you're doing. Great to have you guys on and congratulations to the whole team on incredible. TBBM is an amazing startup and it's super cool to see you guys grow and incorporated on Stripe, built on Stripe. Our first ad deal ever was a live read at a live conference. I think we charged $50 and I put, and I sent someone a Stripe link. We're talking about the 2025 homework, which is the fastest ever? feedback. Well, we'll have to have you to our internal Stripe show. So we'll follow up with that. Yeah, we'll talk to you soon. Have a great rest of your day. Congratulations. Goodbye. subscribe to our Substack at a16z.substack.com. Thanks again for listening, and I'll see you in the next episode. This information is for educational purposes only and is not a recommendation to buy, hold, or sell any investment or financial product. This podcast has been produced by a third party and may include paid promotional advertisements, other company references, and individuals unaffiliated with A16Z. Such advertisements, companies, and individuals are not endorsed by AH Capital Management LLC, A16Z, or any of its affiliates. Information is from sources deemed reliable on the date of publication, but A16Z does not guarantee its accuracy.