Confessions of an Interior Designer

I Confess... Accomplice To An Affair

69 min
Apr 29, 2026about 1 month ago
Listen to Episode
Summary

Interior designer Kelsey Klein-Haywood shares two ethically complex client stories: one involving a client's infidelity and deception about a mistress, and another about an elderly client who died mid-project. The episode explores the moral and business dilemmas designers face, burnout prevention, and the importance of team building and saying no.

Insights
  • Interior designers often face ethical dilemmas that blur the line between personal morality and business obligations, requiring legal consultation to navigate properly
  • Burnout in design is systemic and requires intentional team building and workload management; solo practitioners cannot sustainably do everything well
  • Rebranding and repositioning can be transformative for business growth and personal alignment, especially after difficult years that create space for reflection
  • The design industry has shifted toward more openness and community collaboration post-pandemic, breaking down the gatekeeping culture of previous generations
  • Skilled trades shortage is a critical industry threat that designers should actively advocate for, as it directly impacts project feasibility and market sustainability
Trends
Post-pandemic design community is more collaborative and transparent about challenges, contrasting with pre-2020 posturing cultureGrowing shortage of skilled tradespeople threatens design industry viability; younger generations need better awareness of trade career opportunitiesDesign influencers without construction knowledge are democratizing the field but potentially harming market sustainability by not understanding trade dependenciesFemale leadership in design is increasing; rebranding with personal names (maiden names) signals ownership and authenticity in the industryDesigners are implementing stricter project intake and bandwidth management to prevent burnout, using tools like Gantt charts and quarterly planningLegal contracts for designers now need to address edge cases like client death, estate disputes, and project pause/cancellation scenariosHigh-net-worth clients increasingly expect seamless project management through assistants rather than direct communication with principalsChicago design market is maturing with more accessible peer networks and mentorship, creating a distinct regional design community separate from NYC/LA
Companies
United Airlines
Kelsey's first major commercial client; hired her through HR connection to design Polaris lounges in Newark, Houston,...
Programma
Project management and product specification software sponsor; AI web clipper tool for capturing supplier specs into ...
Designer Receiving
Logistics and receiving partner for designers; handles inventory, storage, and installation coordination for design p...
People
Kelsey Klein-Haywood
Chicago-based interior designer sharing confessions about ethical client dilemmas, burnout, and business growth over ...
Caroline Turner
Podcast host and real-life friend of Kelsey conducting the interview about design industry challenges and ethics
Quotes
"Don't let their anxiety be your anxiety."
Kelsey Klein-HaywoodMid-episode
"I want to know what went wrong. I want to know what is exploding. Tell me your truth."
Caroline TurnerMid-episode
"We are pricing ourselves out of our own market. And that is something that feels, especially in Chicago."
Kelsey Klein-HaywoodLate-episode
"At 40, you just care a lot less. And so they don't care about what I'm doing. I care immensely, but I know it's less about sweating the small stuff."
Kelsey Klein-HaywoodMid-episode
"Is your urgency my emergency? Like, does it have to be?"
Kelsey Klein-HaywoodMid-episode
Full Transcript
Welcome to Confessions of an Interior Designer. I'm your host, Caroline Turner. Here we talk through the crazy stories that they certainly don't tell you in design school. Because let's face it, every space has its sins. Are you ready to hear confession? Hi, everyone. Today we're joined by Kelsey Klein-Haywood, founder of Chicago-based Klein interiors. Raised in a family of builders, Kelsey brings a grounded, intuitive approach to design, valuing structure, restraint, and the reality of daily life. From her own 1920s Chicago bungalow to her client work, her spaces are made to be beautiful yet livable, shaped by her deeply personal approach. I love this. Thank you for coming on the show. I'm so excited. Thank you. I feel like we have to disclose that we're a real-life friend. so the bus will feel very conversational. Yeah, exactly. Yeah, we've probably had these conversations that we're about to have before. Okay, well, you've heard the show, so you kind of know how this works. But before we get into the confessions, will you tell us how you got here? Well, honestly, I thought about how glad I am that you started this because there was a time where when I was starting this business, because this is my second career, I felt like there was no real landmarks to go by. when starting my business. So long story short, I had a 10-year career in HR. Loved that. It was intense. It was something that a lot was going out. Not a lot of energy was coming in. People really only come to HR with problems. Yeah, no kidding. I've actually not really thought about that, but they're not coming to you for the good stuff. No one's here to push down the back. Hey, HR, my life's going super well. No, the line is long, and there's a lot of people who want to talk to you. However, I literally it's directly applicable to everything we do now because all we do is solve problems. But I had that career, loved it, had my first kid read. So this was nine years ago now. The firm will be nine in October. I really got into design just by osmosis, like constantly being surrounded by it with my grandpa was a builder. My dad has an excavation business. My mom has got a really good eye. So I was always involved in everything. Selections, like I was picking carpet when I was like 10. Like that's not, you're not qualified for that. But also how fun as a 10 year old. I remember those moments of it being like, what do you think? Like the color in my childhood bedroom was a little bit brighter than this chair. And I had a pink, I mean, everything was pink, but like I chose that. Yeah. And it was wild, but I lived with it for a while. It was cute at the time. It was the 90s. But I had like a love for it. And what I didn't realize was I also had the skill and like vision that I thought everyone had. I just assumed people could walk into a room, see it finished, even when it was a complete ramshackle job. Like, but that was really what I just kept repeating. And when I was in my HR job, one of the most interesting parts I had to like reflect on when I was leaving that career. I was like, what was the thing that I loved the most about this job? And it was actually because I was the head of people and culture. It was when they were like, for six months, you're going to just hand everything over to your team and you're going to run this entire build out of our space. Wow. It was on LaSalle and Wacker. So I worked with architect. I did exactly what I do now. But it was in a real like office setting, collaborative, like spaces driven. How cool. But it was the style was super different, but the execution is the same. You still learn what you needed to learn. I got to do that. And then once I started the firm, which was me sitting in my family room, like postpartum, feeling like, what the hell am I doing? Who am I doing this for? Like, I just didn't. I knew enough about business because I had been part of these startups. And that was a beautiful experience and a great experience to have coming into starting your own business. However, there is no there's no playbook for this and there still is no playbook. But what I was able to do was get clients that were often commercial at the beginning. Interesting. So United Airlines was a random HR connection because we used to hire. So the creative staffing agency that used to hire for United also would hire for us when I was in the startup world. and randomly my recruiting manager who I left behind when I left that role was she had said like, oh, hey, Kelsey just started her own interior design business. Maybe you should reach out to her. So first I was tapped for the CEOs at the time, the CEO's office in Willis Tower. She ended up like getting, I think, moved out of the role. So that didn't happen. But what did happen was the Polaris lounges in Newark. Houston, Chicago, LAX. Oh my God. So I got to like style. That's one of your first jobs? I was like styling and doing all the finishing decor. Oh, oh, oh, sure, sure. Yeah, yeah. It's a rinse and repeat for the most part. Because they're sort of set and they have like a set way of doing things. Correct. So it's like you have the plans. Like I would have, you know, this wall of shelving to do, I don't know if it was like, it was decor objects, random odds and ends. Like they wanted certain aviation elements to it. And I'm like, that's kind of kitschy, but let me see what I can do. A little on the nose, but okay. So the craziest part about that was that I would fly in and out in the same day. I wouldn't even leave the airport. All the product was coming into the airport, was never leaving the airport. But oftentimes it would go to like different hangars. Oh my God. So they wouldn't be able to keep track of it. And they were super particular about them actually procuring everything and then handling the shipping. And I was like, all right, your funeral. And it would be like, where's this? I'd be like, okay, so we should have, and I'd have like my plan, like we should have these whatever pieces. And they're like, oh, yeah, those have never really been received. I'm like, well, that's a problem. Well, I can't do my job without them. So I'm only here for like eight hours. Go get on your little cart thing and find them. So that's kind of what would happen. And it was always like just absolute madness, but it worked out. And then it turned a lot in that madness. And then it was mostly residential, thank God, which that was where I wanted to be. But it took me that little random detour, but it was a crash course in like basic receiving and stuff that you just... Logistics, I feel like the logistics of that had to have been... And the timeline was so fast and so short. So I just got a lot more accustomed to really the behind the scenes stuff and then just started from, yeah, from like a residential angle. A lot of them were like Mike's co-workers. A lot came in from Facebook at the time. So it was co-workers, like friends of friends. And it kind of went from there. And then the most interesting part of that is one of the first projects that I did was it was in North Center and for a coworker of Mike's. And then conveniently, those the clients who sold that house are my Pensacola and Ephraim clients. So they came back to get their mail six months later and I was already done and their house wasn't done and it had been five years. Wow. They were like, who is who did this? Who did this? We want her. um so that relationship now that i've had with those clients is seven years running yeah that's amazing we've done multiple homes together you just finished a beautiful one for them but like that's how it just kind of was a lot of referral a lot of word of mouth which was lovely i mean that's it's to the point of like you when you're starting to just take what you can get like you're saying take it you literally whatever yes and then it's you never know what could come from those random little jobs. Absolutely. I mean, that's, who knows, if you hadn't taken that one little job, you wouldn't have this client of seven years. Correct. It's, that's cool. The other piece too, I was like, I had three kids in under, like just about under four years. So I had, I didn't have a full fiscal year from 2017 until 2021. That's crazy. So I was cranking out work. Yeah. Cranking out kids. I was going to say, yeah, cranking out both. And really not sleeping. Yeah. So like that was that was like I was so invigorated and energized by the business, but I was so depleted that I was like, what what am I even doing? So those were hard moments. And like now, literally, I feel like in the last year is where I feel like I've gotten my footing a lot better. Not from a business sense, but more like in my own brand, in my mind, in my vision, and like community-based relationships. Like having, I always, I hated at the beginning of my business was that I, no one would really be willing to talk about it. It was very cagey. like what do you charge no one would talk like it's not a sort of like mentee and it's correct there's enough to go around as we've seen and that was like such a different experience for me because hr is like you really want to mentor you really want to build people up that must have been pretty jarring it just wasn't that wasn't the case i mean i feel the same way design the design community is so crucial to being in this business i think i i feel like in the last two well probably post-pandemic maybe maybe it has been much more of a like open door of conversation meeting up dinners events like yeah it's just a lot more inviting and i don't know if that's just like certain like a transition and age and like kind of generational the old guard has sort of and maybe just like not been as involved or something sort of taken a step back or if they haven't they're the people in the old guard who would have welcomed it like they're the ones who are more progressive the ones who were less I feel are not as involved I agree in like the Chicago design scene anymore or if they are we've just made like our own little scene and I think that's maybe part of it it was like the community and like the village kind of got built and it's a little bit more I mean it's I think it's pretty inclusive but like it certainly is there's so many more people to like just ping with a quick question and it not hey what do you do about this for my like lunch like it's just it's a lot more well and i feel like it used to be a lot of posturing like yeah years ago when i would be at a design thing people would be like oh and i have this job and i have this job and da da da da and they only talked about like all the amazing things they were doing you're making me uncomfortable and half of it is bullshit that's not real half of it isn't even true and they're just saying it to make themselves feel better. And that is not interesting to me. No. I want to know what went wrong. I want to know what is exploding. Tell me you're true. I mean, I had a thing the other week of, and I called a designer friend and I was like, I need to be talked off a ledge. Like, I'm not okay. And like, what do you do in this situation? And she was just like, yeah, that's not going to happen. Yeah. But sometimes you just need another person who's in it as much as you are. Yeah. Because like my mom, who I love dearly, can be like, it's not that big of a deal. And I'm like, don't say that ever again. Like I do not say that well. But then another designer will be like, it's okay. I've been through this and everything's going to be fine. And you can sort of like take a deep breath. And honestly, like it almost always will feel like it is the end of the world because it is your business. It's your integrity. It's your livelihood. It's the baby you've built. It's all these things. It's like so precious. but if someone is threatening that be it like a rogue client or a crazy contractor or whatever it is like if something feels like a threat it feels that much more intense and it feels like you have to do something immediately and sometimes the best thing is actually just to wait hang on yep to not do anything. I think that is something I've learned recently of like, yeah, half, well, and something I learned really maybe when I got my work phone was like, oftentimes a lot of this stuff resolves itself. If I'm not available for two hours, half the stuff is already resolved by the time I'm out. Not always, but like sometimes time is actually a blessing. And we're just so used to like, must fix right now, because this is a very fast, can be a very fast paced industry, but like Is your urgency my emergency? Like, does it have to be? I used to say to my team, I'm like, don't let their anxiety be your anxiety. Yeah, it's true. There are timelines. There are things that people have in their heads. Even when we said don't host Thanksgiving. Yeah, they're still planning on Thanksgiving. Like, it's not going to be done for Thanksgiving. And then they still plan. And then they're mad when it's not done for Thanksgiving. We had this conversation. And I told you, and you agreed not to. Remember we talked about this? Here we are. And I'm now going to try to land this plane for you for Thanksgiving. and I I've just honestly I think we've talked about this a little bit too like I feel like with in my 30s I was so concerned with every nuance detail and I'm still concerned about the details but like it was like every inch I moved I need I had to be so intentional and perfect and wrapped up in a bow and couldn't be like even show like the humanity in it and now I think it's I just at 40, you just care a lot less. And so they don't care about what I'm doing. I care immensely, but I know it's like less about sweating the small stuff. You know when it's a big thing. You know how to address it. If you don't, you figure it out, but it's not like five alarm fire every crazy email you get. And you can't be that way. Or you'll burn yourself into the ground fast. I mean, like within a couple of years. You'll lose your mind. Gracie and I talk about it a lot because she was here in the very beginning. And like, I mean, there are certain things that would put me in the fetal position. It was just like, I couldn't even fathom that bad thing happening right then. And that exact same thing would be like fourth on my list today of the bad things that happened today. So much so that I wouldn't even remember to say anything to anyone about it. Correct. Like, it's that under the radar. Yes, that's right. And sometimes I'll like call Sam and be like, we have a problem. And then I'll get a different call. And then she'll call me back a couple hours later. And I was like, what was that problem? And it's like, never mind. It's actually not a problem. And it's fine. Yeah. And that's the only way to get through this. And to the point where sometimes I feel bad because I think sometimes my employees are more worried than I am. Yeah. And I have to be like. And that's okay. It's okay. It's okay. It's going to be fine. But also, that's like, that's part of, that's the learning process. It is. It's like you get to watch somebody else, like be cool, calm, collected, and like you will get there too. But like I was that anxious, like I would never really let it show, but I was spun up all the time. And now I'm like, for what? Yeah. I mean, don't get me wrong. There are still things. I got on the phone the other day and I was like, did I just bankrupt the company? Like those words came out of my mouth and I was like, oh, fuck. Like there's, yeah. I honestly, there's, I lose a lot of sleep, which that is, I think just comes with being an entrepreneur. We're just in a very litigious period of time right now, too. It feels like I at this point, I truly fundamentally cannot watch the news, which for better, for worse. Like I just I will not leave my house. I would be an absolute blob and good to no one if I did that. So I've had to completely remove it from my purview. and when those little tiny little nuggets slip through their cracks or my husband is typically like hey you should actually know so and so died today or like yeah this is happening something's going on that you should be aware of like when my son comes home he's like are we in world war three i was like i don't know actually is that what they're calling it now i'm like but that's how off like that's how far removed i am and i honestly it's the only way i can survive you also have three children and they're living in the world in this world I would feel like I would have to be the same way if I was sending kids to school every day. It's very difficult. Like I would have, there's no way that I could. And I'm, I already am like, my therapist and I decided I get one hour of news time a day. Honestly, it would, it's like soul crushing for so many reasons. But like, I, I do think our profession has been so deeply impacted. And I'm not sure it's going to stop. Like that feels like something that will continue. and evolve. And I worried every day but it kind of I guess teeters back and forth from are there ever going to be like skilled workers again Like are we going to have trades Are there trade schools Like are they fully booked Like why don trade schools advertise And like these are the conversations I have in my head. I'm thinking about this all the time too. Yep. Oh, my kids are definitely going to trade school, like done and done. And I... The future forecasting, I feel like can be very overwhelming. I don't see like how this all works out. Yeah. No, I mean, the longevity of it. And it's why like I think sometimes, oh, got to get into a hot topic. But I think sometimes like design influencers who are not designers. Yeah. I think maybe part of that that frustrates me so much is like they aren't thinking about any of that. None of that is sort of running through their site. I don't think so. I don't think people who are designing their personal home and getting famous on Instagram because of it and then taking on clients. I don't think they're thinking about the down the line. Because they didn't, I shouldn't say only because they didn't go to design school, but often they're not as well-versed in construction. So they don't even necessarily understand where our trades are going. And I think as we democratize interior design, which is great, it also means that we need more tradespeople. Like that just has to happen. And so when there are certain tradespeople who are being taken up by lower skilled work that someone can pay more for, we are ruining our own market. Like we are pricing ourselves out of our own market. And that is something that feels, especially in Chicago. I know you relate to this. Like Chicago is not New York and it's not L.A. Occasionally people are building 10, 20, 30 million dollar houses. But that is like you there's five a year and you know which designers are on it. And like that's it. This is not like, you know, a billionaire from Russia is like hiring a designer every day. It's just that's not how this works. And so the fact that we're sort of staring down the barrel of like either these young people have got to get into the trades. Yeah. And I mean, I feel like I have to like shout it from the rooftops. Like you can make so much money. I'm literally begging. Like, I am begging. Like, the crazy part about this is, like, there are so many, and I have two neurodivergent children and a neurodivergent husband. There are so many people who would benefit from these professions from just the way their brain works. 100%. And a lot of school does not work for a lot of people. Correct. Like, that is one of the hardest things for a lot of kids and then young adults is to understand and really be good at school. Yep. And they're being forced into this box of like, school is the only way. In my opinion. Wow. I think we're actually making, we're sending them to the wrong side. Like, why are we not focusing on marketable skills? Like, that's the way. Did you, like, I don't know if your high school had like a trades program. Yes, they did. Mine did. Yes, they did. And it was like, my brother, he went out and they built a house. Yep. We had an auto body shop at my high school. Yeah. Like, do you want to know something crazy? In Georgia, which I talk a lot about the South, but I'm going to give it its flowers right now. In Georgia, because of the lottery, you can get as many, you can go to community college and get as many degrees as you want for free. I'm sorry, what? Yep. Yep. In Georgia, if you are a Georgia resident. You can just go. You can go to community college. And keep going. And keep going. Forever. Yep. I mean, obviously, you would need a job to, like, keep your life going. Okay. You can go and get your cosmetology license. And if you don't like that, you can go and do automotive. You can go do HVAC. You can literally be anything you want to be. And there are way more skilled tradespeople in the South than there are up here. Because where I'm from, it's not seen as this like, half of my graduating class didn't go to college. Yeah. And so it's not seen as the only way. Or at least it didn't feel like that when I was growing up. Like, if anything, I didn't know this was a job, but I sure no one ever told me this was a job. Like trades were a job. Like I certainly was aware of that. And so I think that what I found in Chicago is that, like, obviously there are very intelligent people who want their kids to go to really good schools and all of that. But in some ways, we're removing the opportunity of letting these kids do something that could be as successful, if not more. except here's the one thing is that like now college is so outrageous oh i mean it's out on like it's it doesn't make sense school like yeah you cannot make that make sense for me if my kid is like not that academic like mommy i want to be a chemist like maybe go do something please go for it but like i'm just not i'm not going to be pushing for your college i think That's so smart. The way that we were, because it was the only, that was the only way. We were told you will work at McDonald's if you do not go to college. Correct. That's what was pushed. And I, I mean, I did what I was told. Same. I went and I got a degree and I like, I mean, it was in business management. Again, like no one said that this was a career. And I just assumed, like, I honestly, I like cringe every time someone says this, but like the interior decorator of it all, that was like, it was literally you go help. help like this woman came over one time with like books of wallpaper and I remember being like oh that's cool but this wallpaper is ugly like what where's the rest where's the creativity you're picking from like a little book you can only choose from like these like six books and I was like surely that's not right come to find out give me some time an entire world of textiles and wallpaper and you go nuts go nuts no that's so true what you're exposed to So, I mean, yeah, the first time I ever got a sofa upholstered, we drove an hour and a half to a literal barn. Like to a literal barn. Oh, I don't get it for a second. And they had like a bunch of different bolts. Yeah. And I got to mix and match and pick up all my fabrics. I was in there for like six hours. I bet. I bet. You have to go. My mom was like, we have to drive back. We're wrapping up here. I still have the sofa. It's literally in my office. It's right there. Oh, it's the one at the front? Yeah. Oh, cute. It's the one. And it was my parents' first piece of furniture, and it's been reupholstered like 50 times. Oh, my God. That's so special. I love that. I love that. But I remember being like, getting this like surge of adrenaline, looking at all the fabrics and being like, I can do anything. There's not much that replaces that. And like, you don't, I guess I never really, I guess I had that in my HR career, but it would be like when I knew I had a candidate that was like, this is an absolute slam dunk. It's that same like gut, you can feel it in your bones. You're like, yeah, this is perfect. but like that still applies now. Absolutely. Those moments are fewer and farther between, but when they happen, it's like, Oh, thank God. This is why I do this. That's the best feeling in the world. This is why I do this as long as we can. Can we jar this actually? Yeah, exactly. Keep it contained. Here's a confession I know a lot of you can relate to. For years, I told myself I had my project management under control. Sure. I had 30 different tabs, docs, and emails open at once. And yes, I'd occasionally panic search for a specification at midnight, but I was still managing, right? Then I tried Programma and I realized I wasn't managing. I was just surviving and barely. When I demoed the platform, I was most impressed by their incredible AI web clipper that pulls every single spec from a supplier's webpage straight into your product schedule. We're talking product details, dimensions, pricing, finishes everything captured in seconds instead of the hours we used to spend copying and pasting into spreadsheets. It saves me so much time, and most importantly, it's given me back the headspace to actually focus on design instead of drowning in admin. So here's my advice. If you're serious about streamlining your design business and actually reclaiming some time in your day, head to programma.design and use code CONFESSIONS25 to get 25% off your annual subscription. Trust me, you'll wonder how you ever managed without it. it. Okay. Well, yes, you know, the famous next question. I do. What's your advice? Throwing shit away. I love like, and this is honestly, it ends in tears a lot for my kids. They come home with so much stuff. Like it's just, it's unfathomable. A lot of stuff. And it's very special and precious to them. Yeah, of course. And it's a rock we found. I don't need every math sheet that you've had for the year. So I have this bin at the back. Actually, it's the bin you gave me to take. I don't know what I took home from the event. And I have it at the back and it's full of their random odds and ends like Gabby fucking cat ears that talk and the battery needs to be replaced, but also all their little tchotchkes and art and whatever. So all the crap that comes home, I leave it in there for like a day, two tops, and then when they leave, I throw it away. But where this has really caught me is if I don't bury it far enough and they open the trash. Oh, you are dead. Full. Like you would assume I absolutely murdered somebody. Nope, just this was so special to me how could you throw it away and I honestly think I remember the same thing with my own mother I was that kid that was like correct no I think I had the same reactions however but I would be you with kids I like at 40 my mom's like okay this stuff's yours now and she gave me this big ass bin that's as wide as my arms and it was full of all of my stuff from elementary school. I'm like, why'd you even bother to keep it? Yeah, I don't want this. But she's like, well, I don't know if I maybe you would want it someday. I'm like, I don't. For what? So now I get to throw it away. But like, it's that. You're really doing your kids a favor. That's what you're saying. Honestly, I'm reducing what they will have to deal with much further down the line. I will say that as someone who I just moved. And so I just realized I have purging the best. Lots of collections of things. Yes. But the feeling I donated like six 30-gallon bags to Salvation Army of clothes. It's a cheap thrill. And I was like, this is best. This is like drugs. It is. This is amazing. That's how I feel. To the point where I was like, maybe I threw too many things away. Now I have nothing to put on my body. You're good. You'll find new things. But no, that feeling of, I think it's valuable to be able to part with things. Thank you and goodbye. Because otherwise it can get hairy. I mean, honestly, but I guess the caveat to this is I have those systems, air quotes, but what you don't know is like I have a couple of areas in my house that are out of control. I mean, duh, that's like life. But like my husband is like, I can't even walk in this room. Why is it so bad? We have to get this out of here. I'm like, I think we just did. But like, this is it. No, it's bad. So there's certain things where it's like a jack-in-the-box kind of flies out at you. Yeah, yeah, yeah, yeah, yeah. But most of the time, I just can't stand looking at it. I need my counters to be cleared off. Things don't be put away. I don't care. I just start putting shit away. It doesn't even matter where. It doesn't have to go in the right place. It rarely does. It's just got to go. I feel the same way. I can't have it in my line of vision. Because sometimes I'll just look up, and my brain is so cluttered that if there is clutter around me, I can't focus on anything else. I've been fascinated by a lot of these memes on Instagram, and they're so freaking accurate. It's like, my coffee smells like I'm about to throw shit away this morning. And it's so true. That's like, something hits just right, and you're like, no, nothing's safe. Nope. Sometimes I come in the office, and I will just see you, and I'm like, and they're like, sorry, what is happening? You just got here. I'll do the same thing. Maybe it's a sickness. I don't know. Well, I mean, of all vices, I think that's a pretty good one. Okay, let's get into a confession. I have a crazy story to tell. Well, I'm excited to hear it. A few years back, I took on a project for a client I'd worked with before. I had designed his primary home for him and his wife. So when he reached out again, asking if I'd be open to designing a home for his sister, I was happy to do so. He said he's financing the project, but he was very well off, so that made sense to me. I met the sister early on, and she was completely normal, friendly, and easy to work with. The only thing I noticed was that she had a different last name, but he had already explained that she'd been married before and was recently divorced, starting over. Okay. So, like, that makes sense. Sure. She also mentioned still having a place in another city, so it made sense that he was taking the lead on a lot of things. But as I'm working with them, I noticed that they seem very close, which some families are but it just kept feeling off in some way I couldn't put my finger on it was things I couldn't really describe like just the manner in which they spoke to each other and their body language like she was always touching his arm and they just seemed very comfortable with each other the first moment I really couldn't ignore it was on site we were walking the job talking through electrical placement and he had his hand on her waist sorry sorry No, no, no. Oh, God. Yeah, anyway, not in the next room. I hope they're not blood-related. Okay, keep going. I'm just not sure this is going to work out. Not even a quick touch. He left it there. And I remember thinking, okay, that's not how I interact with my brother. After that, I couldn't unsee it. I was hyper-aware of how they interacted. I started over-analyzing how they spoke to each other, noticing that they never talked about anything family-related. I even tried to research her online to see if I could find out any information, but all of her accounts were private. Also, you don't talk about family at all with your sibling? You're not like mom and dad? Like when you're around your sibling, you're naturally going to talk more about that. Or home. Or yeah, you're referencing it like you both have a shared language. Correct. That's a major red flag. That's right. Okay. All of this led up to one morning that I got to the house early for a meeting. I was sitting in my car answering emails and saw their car pull up and park across the street from me in front of the house. I grabbed my things, got out of the car, and began walking over to meet them. And that's when I saw them kiss. Ew, God bless. On the lips. And then noticed me walking up to them. What? Hang on. I stopped and panicked and just gestured something like, I'll meet you inside, which I can imagine perfectly. That's not what I would do. No, no, don't worry. I just need to go inside. No, no, no problem. I think you need a lot of Botox for that moment not to be written all over your face. All over your face. With a fake laugh and walked in, my mind racing. A couple minutes later, the former client walked in without his sister. He looked so embarrassed and apologized to me, and I really didn't even pry. I was fully prepared to pretend I hadn't seen anything, but he just started talking. He started on about, obviously, she's not my sister. and then refer to her as his quote friend which come on just call it an affair at this point ew come on he said it was imperative that his wife didn't find out about this i'm not sure what kind of lie he had fabricated to explain to her where he had been or where this money had been going where's the money hello but honestly i don't care to know the whole thing made me feel sick and i just wanted to wrap up the project and get out of there which for better or Worse was what I did. I felt so conflicted about it morally, but I really didn't know what to do in that situation. And I do honestly still think about it often. So I'm curious, what would you have done if this had happened to you? Honestly, I have a friend who can do background checks and I would have been like, hey, can you just run these couple of names? Because something is sus. Like, also, did they look like siblings? That's the other thing. It's like, was she blonde and he's brunette with brown eyes? that's getting me from the jump is that he was paying for it. Like, love my siblings. Never. Don't think there's an amount of money that I would end up having where I would be able to, like, build a house. Yeah, yeah, yeah, yeah, yeah. I mean, I guess unless you're just, like, this was stupid money. Sure, but even then... Maybe she'll, like, save his life. I mean, she's not a sister, so I don't know why. I mean, she's not a real sister. Even then, I'm just, like, choose cousin. Choose anything other than a direct sibling. I feel like that's so odd. If you're going to lie, why that one? Why say it's your sister? Because what happens if you guys... I mean, yeah. And also get more in character. That's what I'm saying. If you're touching each other. We've got to be a little bit more careful if you're saying that we're siblings to people. Would you rather people think it incest or an affair One worse than the where I One worse than the other That what I that what I getting at It like The affair seems like Why don you just call it what it is Be like, she's my mistress. I'm building a house for her. This is what I want to do. Take it or leave it. Yeah. And honestly, I would have a problem with that, like as a designer, but I don't know why that was the ruse that was planned. I have to assume they assumed she wouldn't take on the job since it says she's worked with them or they, I don't know if it's she. Yeah, and also he's a dummy. Why would you, you've had this longer term relationship working with this person. You're stupid. Why not hire another designer for your mistress? Correct. That doesn't know your wife. Find somebody that's completely unattached. She was that talented. I mean, I guess good for her, but Jesus, that is. That just sucks because I put you in such a. Such a bad position. It's such a weird, like, it's an awful position to be in. It's like a moral compass problem. That someone else has put you in without your consent. And then you're also like, you have to wade through that shit. That's not fair. No. It's putting his shit on her. I mean, the lie of it all is the insidious part to me. What would you have done if this happened to you? I honestly don't know. I feel like there's a lot of variables. How big is their budget? Correct. How long I've been on the project. Morally, I would be like. Like, sorry, it comes down to that sometimes. And it kind of does. Like, I would, it's the kind of show where I can't sleep at night about the actual integrity or the, like, quality of the individual, honestly. Like, if you're a bad person, I'm not into it. Like, I don't care how much money you got. Agreed. But like there's a I'm just trying to think about if I put myself in her shoes, their shoes, and if this were one of my repeat lines, I would be like gutted. Yep. By not having read them as a person. Uh-huh. Uh-huh. Like that I would have left that. Like how did I get in bed with this person that would do this? Yeah. Yeah. That's kind of like where I think I would come from. but in the end yeah it comes down to like what what are you comfortable with what's so interesting to me is why aren't people just saying that they're in an open relationship no one's gonna check that like that's very i'm genuinely and also they would leave it at that that's what i mean yes like the designer would just be like okay open relationship awkward i'm not gonna surely not gonna talk to the wife about that because like i don't know their their dynamic yes but He literally says to her, his wife can't know. That's when you're put in a position that's like, so I'm now co-signing your cheating, your lie. And covering it up. And covering it up. Not only co-signing, but covering it up. Which, to be clear, not at all questioning this person. This is a very tough spot to be in. It would be a predicament. But I do think, yeah. I mean, what if you've built this house from the ground up? I know. six months from being done. It's not black and white to me. No, it's not. I agree. There's too many variables where if it were at the beginning or at the end, that's one thing. But if you're dead set, or in the middle of the project. And you have money tied up with them. Sometimes you have a retainer you can't return. There's a lot that's... Or shit's been purchased. Yeah, and then you're stuck with it, and if you blow it all up, you're stuck with... Yeah, that's a... Honestly, it probably comes in like a legal angle. It 100% does. I would probably call my attorney and be like, what do I do here? I think that's right. Yeah, I mean, I feel for them. It's like something we have to put in our contracts now. Apparently so. Don't freaking lie. If you have a mistress, at least be honest about it, please. That's such a crazy thing to not even think. Only a man would do that, by the way. No, literally. A woman would never. No, ever. At least they come with a better story. Yeah. Yeah. Something far more believable than that. The other thing I'm thinking is like, do we really think that the wife doesn't know if he's building a fucking house for her? There's no way. There's no way in hell. She knows and is either getting her shit together to file or is hanging on for whatever her reasons are and that's completely up to her. I may be able to like justify it to myself that way of like, I if he's this outward about it, clearly she knows. And like they have to deal with that on their own. It's a, that's, but that makes my stomach hurt. Like even saying that, I'm like, maybe I actually wouldn't feel that way. Like I think it's easier to say than it is to like, cause I don't know this person, but I'm trying to put myself in the position of like, my clients have gotten divorced. And if I had like been in that, cause you know, typically I'm closer to the wife. Yeah. Like rarely am I ever like just chopping it up with the husband. Like, that's just not really happening. Believe it or not, my personality really isn't suited for that. And so I feel like I would be like, yeah, I have to tell her because I feel friends with her unless she's a bitch. I don't know. No, that is the sort of thing where I would want someone to tell me. Me? Oh, me too. That's a great point, actually. I would really prefer, yes. Like that would, actually, I don't know exactly how I would approach the business angle of it, but the client relationship, she has to know. Yeah. And that feels like the actual right thing to do. I think you're right about that. The business piece, I'm like, it's a little bit muddy for me on what the actual right thing is to do. I think so too. The ethical piece, easy. Yeah. You know what you should do. Yes. It's the business piece that muddies everything up. okay we gotta give some penance which okay so like and i've literally listened to every single podcast but like penance is like not is not the equivalent of a punishment or it is it can be it doesn't have to be you just feel at the vibe right this man should be punished in my opinion so um i think his wife needs to take him for all he's worth i completely agree at the road take the house too yep her house now exactly i think that she should keep every single piece of evidence everything, hire the best attorney she can afford, and take him to the fucking cleaners. And then we'll find out if the mistress is still with him after that. Not much to be there for. I had to guess. Go from he's building me a house to he's destitute. I can't imagine she's sticking around. It's not exactly what she got. It's not what she signed on for. She signed on for a new bill. She got like an eviction notice. You're done. That's literally what it is. Okay, and then designer, I don't even, I'm not even going to go with penance because I just feel like it's so muddy. I don't feel like I can give anything good or anything bad. It's just, I think the penance was having to deal with this situation. I want her to make sure she finds a really great attorney. That's a great point. That can cover every aspect of this and protect her. Great, that's great, penance. Keep them on retainer because you never know when you never know when these people are going to pop up. Confession number two. Years ago, I was working on a project for this extremely wealthy, very elderly client. Old money, multiple homes, very successful businessman. To give you an idea of who he was. As a client, he was sort of disconnected. Not in a bad way, but I think because he had done projects like this so many times and had so many houses over the years. We mostly called or met in person coordinated by his assistant, which I insisted on because I'd only ever get emails from him that were like, quote, looks good sent from my iPhone. Not always the level of detail I needed, which isn't infuriating when you ask like 900 questions and they're just like, OK, sounds good. You're like, so what? All of the above. All of it sounds good because I'm going to run with that. That's what I'm assuming. You said better because sounds good is all good. Yeah. The space we were working on was a unit in this beautiful original building on the Upper East Side. It had beautiful architectural detail and great bones. It was going to be a great project. We were maybe two months in when communication stopped entirely. We were in the middle of a decision-making stage, so it was super inconvenient. I tried calling, emailed as much as I could without coming off as harassing, which is always an interesting game to play. Honestly, the communication in my HR background comes in so handy for all this kind of stuff. I believe it. Yes. You know exactly what to say. Social Conversations. There's literally a book on it. Yeah. Okay. You used to make all the managers read it. Maybe I need to read that. Huh. Okay, that sounds interesting. We can offline about that. For sure. I didn't hear from him or even his assistant for almost two weeks. I kind of thought maybe they were having a hard time making a decision on a few things I'd sent over or had something come up business-wise that had pulled his attention. So I kept moving along as much as I could while waiting for approvals that never came. More days pass. I move on to my other projects. Then finally, I got an email back from his assistant. I opened it fully expecting something like they're canceling the project or he was traveling and forgot to tell me. I did not expect to read that he had died. Oh, Jesus. Yeah. But that's what the email said. He had passed away. And the assistant apologized for the delay in telling us because there had been, quote, multiple concurrent matters at the time. And the correspondence had been unintentionally overlooked. How old is this guy? she said he was old she said very elderly so maybe he lived a good life shoot i hope he had multiple homes i mean but also doing that at the end of like that like knocking on end of your life and you're doing a project like gotta put your energy somewhere she also says he's a businessman like in current continuous he was currently working i'm i'm picturing him at like 92 like i'm picturing this man oh i'm picturing what's his name that anna nicole smith married oh that's who i'm picturing that's what's his name oh my god what is his name oh god hang on it's gonna come to me jay howard marshall that's what it was that man was old as shit him that's what i'm picturing and if that's the case then she should have gotten a real good look at him and made sure how do you ask a prospective client are you far enough away from death for us to do this project i mean you gotta give it to him if he was like still wanted to yeah participate in the last chapter of his life but also maybe he was like 75 and like very elderly means something else to her? I don't know. That's a pretty definitive term. Elderly is one thing. Very elderly. It's giving 90s. It implies, yes, that implies above 80s. Oh my God. Okay, sorry. We went on a tangent there. Oh my God. Okay, which is where I started laughing a bit, us too, because I'm sitting there putting in the perspective that I've been anxiously awaiting feedback when for them, obviously my email thread was not exactly the priority. I sent back my condolences and asked them to let me know how best to proceed. Which like, yeah, that's so awkward. What do you do next? Like, do you have a retainer? Do you keep that? Like, yeah, I keep the retainer. So many questions. Yes. A few days later, the assistant followed up and looped in the estate's legal team. They informed me that they were going to pause on the project, at least temporarily, while everything was being sorted out. Did someone else have a power of attorney? Like, he can't be the only acting party. Right? I know. Well, I'm wondering if there was, like, a full estate. Like, he had, like, an estate. Oh, a trust. Yeah. And then those are the people who are working it all out. Well, then it just kicks in. I know, but isn't it something about, like, your property? Something can override your will, and so sometimes then it has to go to probate? That's only a designated something, it can override your will? That's if it is not. Like, power of attorney is different. then um well yeah if you're a trustee he wasn't sick he probably didn't have a power of attorney at very elderly you have a power of attorney you've you've given your like yeah i mean yeah that makes sense but i guess if he's like this man doesn't seem like he thought he was ever going to die can we get an age check on this poor man can someone write in because we have questions no but it is kind of giving like peter pan never die never grow up because you're building a house you're still running a business in your 90s, presumably. Like, that all kind of tracks to me. Of like, he would still be sort of like in the mindset of like, I'm young and nothing's going to happen. I'm young at heart. I'm young at 90s. But not young enough. So sorry, sir. Nothing could move forward until the estate was formally organized and always decided. Who had decision-making authority? What was happening with the property? Whether it was being kept, transferred, or sold. Eventually, I was notified that the estate had decided not to move forward with the project. The apartment was going to be sold as is. They honored everything up to that point. I was paid out for all completed work, which thankfully was clearly outlined in the contract. But that was it. No continuation, no redesign, no new client stepping in. Just a clean stop, and that was that. So when I say I've had all kinds of experiences with clients, I really mean it. No kidding. From the grave. Can't say that I've had that experience. I honestly there's like sometimes where I worry about this like there have been a couple of clients where I'm like either it's like business stuff was really stressful or and I'm like what would happen if they just like got dead like from stress, heart attack like whatever and it's at this point like my clients are getting older the same way I'm getting older because like in my mind I'm still like 24 but but like you forget that really healthy people in their 50s will just, like, drop dead. Yep. And no warning. It's completely out of nowhere. And, like, that's the demographic. My clients are in. And it feels, obviously, that can happen to anybody at any point. But you almost, there probably needs to be a cause for that. Honestly. Yeah. Like, I know there's, like, force majeure, but, like, that's for, I guess, would that be an outside force? Death? I think death is maybe listed in that. Maybe it is. Death, pandemic. It's like there's like three things. It's like. I think we should call our attorneys. My penance for this episode is to call my attorney. It's strictly absolute legal penance across the board this time. We are really, really doing some good ad work for attorneys. Yes. Because. But it's true. Some of these things are just. I mean it sounds like this worked out frankly the best it could that's absolutely the best outcome you could ever hope for it sounds like they didn't question it they were just like here's your money goodbye which like great sad for him but it also doesn't sound like she was they were like that emotionally attached so I think that would be the harder part is like if you're emotionally attached to your client or you've been working together for a long time that I could not fathom that's going to be the thing that absolutely breaks me. Yeah. I think so too. Because you're that sort of human. Yeah, exactly. Connection. Because it's a human relationship, not about the design. Yes. Like at some point, you're just human to human. Yes. And that is the piece that, yeah. Okay. Well, I have something new to worry about at night. No shit. Add it to the list. Cool. Okay. Just what I needed. Exactly. Thanks so much for that. Okay. Penance is, I guess, putting a death clause in your contract for all of us. Everyone listening, go ahead and call your attorney. Review and edit. So bad. So true, though. So true, though. Remember when I said Designer Receiving wasn't a sponsor and I just genuinely wanted to share how wonderful they are? That was true, but this episode is now officially sponsored by Designer Receiving. They work exclusively with interior designers to handle everything from receiving an inventory to storage and installation. But what truly sets them apart is how much they care and go out of their way to make sure every project goes smoothly. They're organized, tech forward and people focused, building genuine relationships with the designers they work with. If you want a partner who truly has your back, Designer Receiving is it. Check them out at designerreceiving I have a couple questions for you Okay. And then we'll be done. Okay. You recently rebranded from Haywood Made to Klein Interiors. Yes. Can you tell us about that transition and why you made that decision? Yes. So this was something I had noodled on for like two years-ish. And I had, like, I love my last name, my maiden name. like Kelsey Klein was alliteration. There's just a lot of snappiness to it. Yeah. I gave it up very unwillingly. I did it. I'm glad I did that piece of it. But the, even when Mike and I were first married, when I was in my HR role, the compromise was I get to keep my maiden name professionally. Yeah. So like I was Kelsey Klein and then I was not Kelsey Haywood until I started Haywood May. Okay. So it was, that was a big adjustment. And like nine years ago, like that was like the thing you did. It was like a kitschy moment. And now, even within like the last two to three years, I was like the caliber of the work has evolved so much. Like this is no longer a representation of the brand, the work, like where the business is headed. And I had a conversation with another designer at a dinner last summer and she had just rebranded and renamed. And I was like, tell me more about that. And she was like, don't be afraid to just do it. Like, if you feel more connected to this, go for it. So like, that almost gave me the confidence to actually move it forward. And it needed like, I just needed to hit the full reset button, like new website, new typography, new, like new color, everything. Like it just needed to start fresh. how do you make that decision from a financial standpoint of like how are you like because that's a big it was a lot of money going on all at one time yeah it was a lot which like worth it it everything you did was absolutely worth it but how i'm just thinking from like also a listener standpoint yes did you just feel like i can't not do it like it's not an option anymore the i mean that's last we've talked about this a lot but like last year was like the hardest year i've ever had business. And it allowed me to pull my head up far enough to look around and be like, all right, if I'm going to change something, if I'm going to make some drastic moves, it's right now. Yep. And I wouldn't have had time. Otherwise, it would have been competing with other things for my attention. So it worked out really well. Last year was a shit show. But the timing for me to make that decision worked out really well for it basically then set me up for this year, just like kicking it off and I launched on the like first day of the lunar new year so it was like the year of the fire horse like that was all intentional because I just felt like I was building towards something and it needed to go and that was probably been one of the best things I've done for this business short of like when I got my own space like yeah in 2021 it's been a huge amazing it just it congratulations thank you like the presentation is different the vibe is different And it's more polished. It feels more like me. I personally identify with it more. And it feels like an extension of, like, the stuff that lives in my head versus just this, like, fine website that doesn't really get the job done. It's like showing what you can do but not wowing people. Yeah. I also think, and hopefully I'm not speaking out of turn, but, like, this is your business. No shit. You are the one. And so I really love and I will never change my name ever. Don't. No, and don't even worry because it's not a thought in my head. I don't understand it, frankly. I know a lot of people like it, especially in the South. It's like a whole thing. It is a thing. It's a whole thing. It is a thing. I wish I've kept it. Even though you love your husband and you are partners. Yes, it doesn't change anything. You did this. Your name should be on the door and not ultimately his. And I feel like there's a sense of ownership that comes with my name is on that door, which means everything ends with me. And it's that, but I also feel like every time I would say it out loud, it didn't sound like me. Like it would even verbalize it in your head as you're saying it. Yes. It was like a very strange. Interesting. Which energetically, that probably was not helpful for bringing things in. But I just didn't realize. Of course. I didn't get that piece of it until like the first time I was like, I got to like the signage went up and like everything was starting to happen. I kind of looked around. I was like, oh, my God, like this. I feel much more in line than. And it's like it's weird to think about not being in line with your own business. But like my. No, but so many people are. I was not as connected to the name. Yep. And. Well, I love it. I mean, now it's a movie star name as far as I'm concerned. I love the alliteration. It's so good. You and I were just talking about burnout. Yeah. I had a dinner the other night. We sure were. And how to manage that in this career. I think you've gotten really good at it. I do. I really do think that. Check in in two months. So what tips would you have for other designers who are experiencing that? Because I think this is a pretty industry-wide problem. Okay. So I think there's a personality type. Yeah. In our profession. I think there's like the full like right brain creatives. There's the logistical kind of more. I mean, we're still type A. But like there's an interesting like intersection where if you lean one way more than the other and you don't have a team to support you that then fills in all of that. you will find yourself stretching too far to do whatever is out of your wheelhouse. And while I think not everyone needs a team, not everybody needs to have a, like, it doesn't need to be a big team. Not everyone needs a full-time team. Like, you might have a part-time design assistant or something like that. But what I think this job is so challenging for is that you have to be everything, especially if you're like a solo person doing this, which most of us are when we start. You're not able to do all of that and do it well. You just cannot. It's physically not possible as far as I'm concerned. It's not. You can lose sleep. You can get sick. You can all the things like I promise you it's going to happen. Yeah. But like if you're not careful, you will be completely burnout and disenchanted with what you're doing. And I fundamentally think that you need to assess where your weaknesses are, understand who might fit into that. Like, that was one of the things that I did. And fortunately, with my background, I could see, all right, I need to plug somebody in on CAD. That's just I'm never going to learn it. Just period, full stop. And that was like one of the first like the first hires I was making was filling my skill gap. Yeah. And when you can take something off your plate or even half off your plate, it's a huge improvement. That's some of the best advice. But I would also say like, before you hire an assistant or anything like that, like you need a bookkeeper so you actually can get your arms around your finances to know what is possible, to know, like, know what your cash flow is, understand how long you have. Like, sometimes you have to like hire before you're ready. You have to. Like you just have to. Hot take, I kind of think you have to. For your sanity. And honestly, there's no, it's just, it's brutal. Like this business can be brutal. I really respect the fuck out of people who are doing this solo. I genuinely do not know how they are doing it. It was a super lonely place. I will say. I did it for six months. At the beginning, it was really, really lonely. And I was used to having a team. I was used to building teams. Like that was my whole ecosystem. But then I was like, wait, so I have to be everything to everybody. And like, there's no one to pick up that random email while I'm driving around. Like this doesn't work. It doesn't work. I think that's a great point. I mean, I can say that every time I've hired, whether it was like an easy hire or a more difficult decision, it has alleviated a significant piece of my business. how it should feel. And if it doesn't feel that way, you've hired the wrong person. That's correct. Even though, yes, there's some training involved in the beginning. I found that most of the people we hire do sort of jump in pretty quickly. We do train them extensively, but it doesn't take much time for it to get into how we work. And I think that's something that, I mean, I just hired an assistant slash office manager. I'm glad you did that. I mean, it's actually changed my life. I'm sure it has. I try thinking about it because it's so... I've gotten more design work done in the last two weeks. So this is the thing you really have to run the numbers on. Think about how much time something is taking you that is non-billable, which means it pulls you away and quantify that. Okay, so five hours this week, I was pulled away to do something that was absolutely non-billable at my rate that could have been... Which is way more expensive than an assistance rate. And it makes sense really quickly. Really quickly. And it's not like when you're when you're bringing on someone who's like fully non billable that it does get a little. It can be scary for sure. Yeah. But I do think like thinking about hiring and having a vision for like what that looks like for your team, even if it's just subtle support, like it doesn't have to be a full, you know, office full of people. but I would also say like what we talked about which is like be careful about what you let into your like yeah your life and your space and your like don't over commit don't which is so hard to do in the beginning but once you get your footing it's almost like a disease though because I feel like I just started to have this happen in the last week where I there's like I think there's this difference between being propelled by your anxiety or being like fueled by it yeah and i i think when i get something that's like super exciting and i'm like oh this is like this project is great or this opportunity is awesome i get really energized by it only just now can i be like wait but is this gonna like is this completely crush me later yeah am i gonna put myself in a pickle in six months that I should see coming. So we're having that conversation a lot in my office right now. Yeah. Of like, we have to say no to pretty much everyone. So I don't end up screwing us over in six months. That's I just did this exercise yesterday. I like I rigged my own like bandwidth, basically Gantt chart in Asana. And I was able to see what I'm missing. It was so freaking simple. When I just broke it down, it was so simple. So I just did it by quarters and I did low, medium, high in terms of bandwidth, projects on the left side, and just saw where everything was overlapping. I have seven projects in yellow, mid, from April to June. That's too many. But I cannot see it. It's hard to quantify until it's on paper in front of you. basically hitting me over the head with it. So now I'm going to use this measure. Like it just all kind of, everything kind of came at once. Like 2025 was an awful year. 2026, it was like a slow start, but like got shot out of a cannon basically in March. And I haven't really been able to come up for air since, which is a beautiful thing and exactly what I was hoping for. But now I'm like, well, wait, did I go too far? Did I take too much? Did I accept too much? so that balance but I'm like oh I can do this I can do this I did this before I can do it I'm like but do I need to? You can you physically can. I don't think I should but is it the right decision? Right. Which is something that you talk with me about which is the thing I struggle with a lot is like I have a high bandwidth and so like high throughput yeah the output is very can be high but also it means that like they don't live my life like there's no life outside of anything else and then it's like What the fuck is the point of this? What's it for? I'm honestly just subsidizing my clients. And I make way less money than they do. So at what point is it like I'm hurting myself for sometimes these very lovely, but much wealthier than me clients who are hiring me for a service? I have to force myself to think that way. because I mean I also think it just comes down to like some internalized misogyny or something when you hit 40 you will give so many less of us I can't wait like that that get me there what you just described like that lived in my brain constantly and then I just I literally turned forward and I was like I don't think that matters anymore and it just became like a lot more I became so much more comfortable saying no yeah and like just feeling even about it yep yep yep i think that's the key not feeling good not feeling bad just like it is what it is just even and moving on even huh okay okay okay i could talk to you for literally four more hours and we do and we do get us at a sushi restaurant and we'll close it down till the end um thank you for coming oh my god thank you so fun so happy to be here so fun what is something that made you feel recently how do you think about this um so the artemis 2 launch yes like i feel like i you don't know how starved you are for like humanity yes and or united fronts of like just a common cause or common good and like most people would be rooting for them to do a really like have a great mission, whatever. A common mission for all of us. Correct. For the entire world. Yep. And they get to see it, and they get to, and it's women. I was going to say, and not to mention, it was a woman! I get chills all over my body. Because it makes me so freaking happy that my kids can see female astronauts, and that we're even still going, this is still something we're doing. That's wild, because they draw rocket ships and they talk about space and they were looking for venus last night in the sky and it's like they don't realize like that that's out there yeah and that people go there yep and we just had that like that's just they got to see it i mean it's it's absolutely it's really cool when i was a kid you know the whole thing of like i want to be an astronaut i want to be a firefighter not a single girl in my class was ever saying they wanted to be a no because you've got to be a pilot You've got to do all the things. You can't be. That was the signal. And so that is lovely. I completely agree. That certainly made me feel. Yes, that felt me. I felt that in my bones. Like, yeah, that whole thing. It was so good. I love that. And they were just so caring and loving. When they named the spot Carol, I like. It was unfully. I was just like pouring tears. It was pouring. Because it was such a sweet gesture. And the fact that he didn't know. Yes. I could cry talking about it because it's just so like, it's very rare that there are four humans that like can love each other that well. And be in a space this big. Like literally and come back loving each other. It is like, it feels like this tiny little microcosm of what could be. Yes, I completely agree. It's a little bit of hope. Yes. The hope is not me literally about to cry. You guys, I can't take this president anymore. We need hope. And we need humanity and we need hope in humanity. I'm actually crying. I was like, oh, no. But it's so true. It's so true. Oh, my God. Okay, Kelsey. As I stop crying, last but not least, where can we find you? Okay, so clientinteriors.com. Instagram is at clientinteriors. We are in the Porch Park neighborhood. Our studio is there, but we serve clients all over the city, northern suburbs, Illinois, Indiana, Wisconsin. Amazing! Thank you for coming. This was so fun! It was so fun. And thank you all for listening. This is our second to last episode of the season, so I hope you guys have all had an amazing time with us. I know I certainly have, and please, I know I ask it every time, rate, review, subscribe, all the things, so when we're back for season three, you don't miss us. Until next week, peace be with you. Bye! Music .