Summary
This episode traces the rise and fall of Google Glass, the pioneering augmented reality wearable that launched in 2012 with massive hype but quickly became a cultural symbol of tech excess. The hosts examine why Glass was directionally right about AR's future but catastrophically wrong about consumer adoption, privacy concerns, and the 'Glasshole' phenomenon that doomed it.
Insights
- Google Glass was right about AR's fundamental promise (ambient computing, hands-free information access) but failed to anticipate the cultural backlash around surveillance and privacy that would define the next decade of tech criticism
- The product's failure wasn't primarily technical—it was a failure of execution, marketing, and cultural timing; shipping it before smartphones matured and before society had debated wearable surveillance created an insurmountable stigma
- Enterprise pivots work for hardware that fails in consumer markets, but only if you abandon the original vision; Glass's pivot to factory workers succeeded precisely because it eliminated the privacy concerns that killed the consumer product
- The 'Glasshole' phenomenon shows how quickly a product can become culturally toxic when early adopters are perceived as invasive; this lesson remains unlearned by current smart glasses makers like Meta
- Current smart glasses (Meta Ray-Bans, Apple Vision Pro) are solving Glass's problems through better execution and different use cases, not fundamentally different technology—suggesting Glass was ahead of its time rather than wrong
Trends
AR/VR adoption requires solving the 'killer app' problem before mass marketing; Glass failed because it had no clear use case beyond noveltyPrivacy concerns around wearable cameras are now foundational to tech policy discussions; Glass was the canary in the coal mine for this debateEnterprise-first strategies are becoming standard for consumer hardware that fails; companies now expect to pivot to B2B rather than persist in consumer marketsSocial media integration is essential for consumer hardware adoption; Glass predated TikTok/Reels, but Meta's glasses succeeded because they align with short-form video creationAmbient computing remains the long-term vision for tech companies despite Glass's failure; Google, Apple, and Meta are all still pursuing context-aware, hands-free interfacesCelebrity/fashion marketing alone cannot overcome fundamental product-market fit issues; Glass's Vogue spreads and Fashion Week appearances failed to create consumer demandRegulatory scrutiny of surveillance technology is accelerating; Glass faced immediate pushback from Congress, EU, and state legislatures that would be even stronger todayNotification fatigue is a real problem that wearables haven't solved; users now understand that constant ambient notifications are worse than checking phones intentionallyModularity and form factor flexibility matter more than specs; current glasses succeed by being useful as regular glasses first, tech secondContent creator tools drive adoption more effectively than productivity features; Meta's glasses succeeded because vloggers use them as POV cameras, not because of AI features
Topics
Augmented Reality (AR) Consumer AdoptionWearable Technology Privacy ConcernsProduct Launch Strategy and TimingCultural Backlash Against Surveillance TechEnterprise vs. Consumer Hardware PivotsAmbient Computing VisionNotification and Attention ManagementSmart Glasses Form Factor DesignRegulatory Response to Wearable CamerasEarly Adopter Culture and Product StigmaAI Integration in WearablesVideo Chat as Killer AppFashion and Tech Crossover MarketingBattery Life in Wearable DevicesVoice Interface Design for Public Use
Companies
Google
Developed and launched Google Glass in 2012; pioneered consumer AR wearables but abandoned consumer market in 2015 du...
Meta
Revived consumer smart glasses market with Ray-Ban Meta glasses; succeeded where Google Glass failed by focusing on c...
Apple
Entered AR/VR space with Vision Pro; discussed as example of how to solve Glass's technical problems (auto-adjusting ...
Amazon
Hired Bob Aparvis (Glass project lead) in 2014; developed Fire Phone as competing vision for wearable computing
Warby Parker
Partnered with Google to design consumer-friendly frames for Glass; attempted to make AR wearables fashionable
Oakley
Produced early smart glasses prototypes (Oakley Thump); competed in wearable space before Glass launched
Intel
Developed Curie chip used in Oakley smart glasses; involved in early smart eyewear hardware development
Nokia
Google hired engineers from Nokia to work on Glass and Android wearables development
The Verge
Provided early hands-on coverage of Google Glass; Josh Topolsky's review was pivotal moment in understanding the prod...
Vanta
Episode sponsor offering compliance automation and trust management platform for enterprises
People
Sergey Brin
Google co-founder who championed Glass as the future of computing; his enthusiasm drove the project but his vision fo...
Bob Aparvis
University of Washington professor and Google X researcher who initiated Glass project; focused on contact lens elect...
Steve Lee
Google Glass product director who articulated the vision of reducing screen-staring and improving human connection th...
Sebastian Thrun
Google X moonshot leader who appeared on Charlie Rose to promote Glass; helped popularize the product in mainstream m...
Astro Teller
Google X director who later acknowledged Glass 'got more than a little off track' trying to jump to consumer applicat...
Josh Topolsky
Verge Editor-in-Chief who conducted early hands-on review of Google Glass; his coverage helped define public understa...
Hugo Barra
Google head of platform who oversaw the 2012 Google I/O demo; invented novel networking technology to make the skydiv...
Tony Fidel
iPod and iPhone co-creator brought in to lead Glass in 2015; promised Glass wasn't dead but failed to deliver consume...
Robert Scoble
Tech journalist and early Glass adopter who became symbol of Glass enthusiasm; appeared in infamous shower photo that...
Gavin Newsom
California governor (then TV host) who was first non-Google person to publicly try Glass; helped normalize the produc...
Quotes
"If I'm recording you, I have to stare at you as a human being. And when someone is staring at you, you have to notice."
Charlie Mendis, Google Glass engineer•Privacy concerns section
"When we originally built Glass, the work we did on the technology front was very strong... Where we got a little off track was trying to jump all the way to the consumer applications. We got more than a little off track."
Astro Teller, Google X director•Post-launch analysis
"If you have to write this on your website, your product has failed."
David Pierce (host)•Discussing Google's 'Do's and Don'ts' guide
"Nothing has changed."
Hosts (recurring theme)•Throughout episode
"I think history looks very kindly on Google Glass. And I think there's some really fun things we should talk about. Google Glass is right about more things than we realized."
David Pierce (host)•Episode opening thesis
Full Transcript
Our relationship with technology could use a reset. We all spend all of our time just staring down at screens. But what if instead, we could stare kind of up into the right at screens? That's what Google thinks might be the answer. And it's built a product called Glass that puts a screen on your face that might just change everything. From the version of Oxygen Media, this is version history, a show about the best and worst and strangest and most important products in tech history. I'm David Pierce, and on this episode, it's time to talk about the biggest thing in the history of smart glasses. In today's fast-changing digital world, proving your company is trustworthy isn't just important for growth. It's essential. That's why Vanta is here. Vanta helps companies of all sizes get compliant fast and stay that way, with industry leading AI, automation, and continuous monitoring. So whether you're a startup tackling your first SOC 2 or ISO 27001 or an enterprise managing vendor risk, Vanta's trust management platform makes it quicker, easier, and more scalable. The results, according to a recent IDC study, Vanta customers slash over $500,000 a year in costs and are three times more productive. Establishing trust is an optional. Vanta makes it automatic. Visit vanta.com slash Voxport to sign up for a free demo today. That's vant.com slash Voxport. Welcome back. It's time for Google Glass. V song is here. Hi, V. Hello. David and Mel, also here with us. Hello, hello. I have brought you both here because we have all been alive and in this world through Google Glass. You both have covered wearables in lots of different ways, sort of, from Google Glass all the way up through now. And I think like that, there's a lot of that story I want to talk about. Just to spoil my own intentions here at the very beginning, I think history looks very kindly on Google Glass. And I think there's some really fun things we should talk about. Google Glass is right about more things than we realized is my overall thesis for a word about talk about, except Tally and the Keter Lights. Except all of the many things it was wrong about. Of which there are thousands. There are thousands. Which is why we're here to do this now. But I am, Chris, you both are wearables people in general. Were you both Google Glass people at the time? I was too poor personally to have one. And I was not working at a publication that would be a fitted one at the time. But I was in the space. I did see people wearing it. I eventually did a documentary on Google Glass and other smart glasses. So I did get to go to the Google X moonshot factory and try on every single prototype at one point. OK. Yeah. So you experienced Google Glass jealousy in the very brief window in which people experienced Google Glass jealousy. I did. And then Google Glass stuff happened. And then I got to study it from a historical perspective. And now I feel no jealousy. The one thing we're going to talk about is how quickly that or happened. Yeah. I felt no jealousy after a while. Or very quickly I felt no jealousy. And I was like, all right, cool. David, my jealousy arc was fast moving. Because I remember distinctly sitting in my college dorm watching the announcement thing. It was the coolest thing ever getting all hyped for ambient computing, being like, am I going to spend $1,500 that I do not have on an explorer addition of one of these. And I remember being on the checkout page. Oh wow. And my finger was hovering over that checkout button on my Samsung Chromebook for so long. And I didn't. And then when that arc eventually finished over the course of a very short period of time, I then started to feel better, especially since people were getting harassed for wearing them and pulled over on the highway. So let's just the meat of this story is actually weirder than I remembered. So let's just get into it. So the story starts, I think, in 2010 with this guy named Bobbock Parvis, who was a professor at the University of Washington and also worked in Google's X-Lab. And I think I learned a little bit recently about Google. Is there was a long run where Google would just hire professors doing interesting science work and just pay them a ton of money to come do some of that work at Google? They were like, keep your normal job. But here's a lot of money. Come just like hang out on the weekends and make things for Google. Wild times at Google. And this led to lots of really interesting things. And one of the things that Bobbock Parvis was working on was all kinds of bionano technology. He was one of the people really early building contact lenses with embedded electronics. This was like his big idea academically and professionally was like, I want to do this stuff on context. So he starts working on this stuff and at this point, like context were impossible, context are still impossible. But like starting to push towards this idea of like, how do I do things sort of with and around your eyes? Because they had this insight that I think everyone has had for decades and everybody is still having now that like, wouldn't it be great if instead of looking down at screens all the time, we could look at each other, right? And we could have the sort of upsides of the digital world and the information that we want and all this stuff without being like this staring down at our phones all of the time. This is the pitch for the Apple Watch. Several years later, this is the pitch for all of the wearables ever since. This is the pitch for all of the stuff that V wears on her body all of the time. Like this is, I feel like you were told this story about connection six times a month. Have been told this story six times a month for the past 10 years. Basically, so you know, somebody do the math on that. That's a lot of times. I did like, so Steve Lee, who will come up a few times in this. He was a product director at Google. He told Josh Topolsky, the Verges former Editor-in-Chief, why are we even working on glass? We all know that people love to be connected. Families message each other all the time. Sports fanatics are checking live scores for their favorite teams. If you're a frequent traveler, you have to stay up to date on flight status or if your gate changes, technology allows us to connect in that way. A big problem right now are the distractions that technology costs. If you're a parent, let's say your child's performance, watching them do a soccer game or a musical, often friends will be holding a camera to capture that moment. Guess what? It's gone. You just missed that amazing game. I think nothing has changed. Yeah, nothing. That's still the same. It's crazy. I think it was right about a few of those things, but also some of the other things that we've seen more recently is like, I used to be a big believer that the ambient technology of just having some notifications come in so that you can keep living your life and not fall into your phone was a great idea. And now the idea of notifications coming in on my eyes is the worst idea in my opinion. It's because there's no control over the notifications. Exactly. Right. The idea is that it does it for you. It surfaces things that make sense in the moment and the reality is is that you have to do so much curation for that. For it to make sense. Like my hands are just buzzing at any given point in time. Today is a rare exception where I'm going free on one arm, but usually it's just like, you gotta have a fan of vibrations all over your body. I do all the time. It's concerning. Yeah. This is the world Google wanted us all to live in. So this was also like, I should set the stage for what the X Lab was at the time. This was like, and still is in a lot of ways. This is where Google just plays. This is like, if you're a company that has the best business in the history of the internet in search engines, you just throw a bunch of money at like some things. They called them moonshots, right? Like you said, this is the moonshot factory. Miss this era so much. I know. This was like Google's weirdest and most fun. It was a very cool place to visit. I will say. Like you go and everyone's just like, he he. Astorteller, the guy who ran it famously, like ran around on roller blades everywhere. It was like, my first introduction to actually a Google campus was the most fun moonshot factory. And I was like, whoa. Like every stereotype about Silicon Valley comes out of. Yeah. That's building. Yeah, it's crazy. Yeah. But anyway, so this is like, there was no, I don't think, pretense that like this might be a product anytime soon. It was just like a thing that they were working on. This seemed like a cool idea. Like this is a sort of Googley way of thinking about the world. Like it all makes sense. So they start building prototypes. Let me show you a bunch of the prototypes. VR, these to these look familiar. Are these the kind of ones that you saw? Those are the ones I actually wore on my face. Can you describe sort of what they are and what they're doing? So like if you look at them, they are basically a pair of frames with very large components on them that seem like they're just like crazy glued on. Like they probably legitimately are crazy. They are legitimate. There's like, you know, there's the frame. And then there's like circuit boards on the sides where the temple arms are. So when you put them on, you kind of are just like, this is something a student built at a science fair. It does not feel like an actual product. In one of them, you can just see blue tape just kind of hanging down. And I remember when I wore one, there was like a circuit board that was just dangling in front of my eye. And I was like, just playing around with it. Is this good? Is this good? And you know, there's six there, but I think I tried closer to 10 just because there were so many. And they told me at the time that one had the battery in a backpack that you had to wear to in like the really early times. So, you know, it's very mad scientist looking. Just like, I don't know if you've ever seen Steve Mann. He's considered the father of wearables. And he has something called the eye tap. So it's kind of looks like the Explorer edition but it's actually melded into his body. Oh yeah. It gives you that kind of biohacker feel when you look at them. They're very cool. And this is like, what things always look like in this phase, right? But so this is like not long before this becomes a real product. They're just messing around, right? Playing with this kind of stuff. And this is also like late 2010, early 2011 is kind of right. Is it starts to come out that Apple is starting to think about wearables? This is like the first glimmers of what would become the Apple Watch start to come out. Word starts to get out that Google has actually hired people from Nokia and Apple and other companies. Android is taking off. They want to build Android into more things. They're like, okay, how do we do? Android wearables. So there's just this like confluence of stuff happening. And then you get the sense that basically like some Google executive, I think almost certainly Sergei Britt and the co-founder of Google walked into the X Lab building one day, saw this on somebody's face and goes, yes. And that like it's as simple as that at this time at Google. Like if Sergei's into it, he is going to do whatever he wants with it and potentially ruin everyone's lives forever, which is where we are headed. Yeah. So again, there's like a bunch of people inside of Google working on this kind of idea. There was another Google who had worked on a thing called memory glasses, which was a memory aid with context awareness that could like use glasses to sort of see what's going on. Or just like, nothing has changed. It's crazy. And so it starts to become obvious that Google is working on some kind of glasses. There was this report out there at about 2011 that Google is working on thick rims sort of normal looking glasses, which turned out to be just flatly not the case. There was also, do you guys remember something called the Oakley Thump? Oh man, wait. Can I show you a picture from a scene at review? Oh, my God. This is a picture of me chunky Oakley glasses with two dangly headphones. Did this have an Intel cherry chip inside of it? It changed. It did not. Okay. That was maybe a later Oakley. I'm sorry. Oakley has been at this like a sneakily long time. Yeah. Part of my, part of my stinted Intel, I was like a marketing manager for Curie and we launched some Oakley smart glasses. Oh yeah. It's like not sure. They don't look like that. But yeah, 6.7 in the scene at review. Great job. There were somewhere between four and five hundred dollars. So this is like the smartest smart glasses kind of anybody had seen at the time. And this becomes the thing people start to think of is like, okay, this is probably what Google is building. But nobody knows anything until April of 2012 when I'm going to say a sentence that is extremely 2012. Google announces on Google+. That it is working on a product called Google Glass. And they dropped a video just like out. This is one of the weirdest product launches. There was no fanfare, no nothing. Google just drops this video being like, here is what we think the future is going to look like. The title of the YouTube video is one day dot, dot, dot. Let me just play a little bit of it for you. I remember. It's like day in the life video all through glass. C-O-V. I remember this video. Yeah, me too. It's real. Like blew up the internet. Making coffee. Yeah. And you're seeing every through it all, little like notification bubbles and pieces of information as you go around your day. Yeah, computing. This was the idea. But I wanted. Yeah. A chat window pops up, says, want to meet up today. Meet me in front of strand books. Oh my god. Yeah. Eating is bagel because he's in New York. Strand books. That's another. So it goes on like this. He gets directions. It gives him lots of information. This is like, this is the day in the life story. I, is it unlisted video? It is now. How many views does it have? It has 22 million views. Holy crap. I remember the day this came out. I remember the day. I remember the day. I remember the day. I replay this video in my nightmares constantly just because it's so iconic and into this segment. This is, this is a piece of tech history in a way that is giving me PTSD right now. Where were you on the day? I was in my dorm. I spent a lot of time. These kind of videos were the reason I was so freaking hyped just about Google. I owe every single year because like you said, the X project, they just had all these professors. When they had Google photos and they started doing recognition of people's faces and your pets and all that kind of stuff, that all came from the early before transformer type stuff and then they had Project Loon. They had Sully. All of that came out of Project X from a random professor who was working on a weird project. So every year at IO and before IO, they would, they would drop this kind of stuff and I just, I wanted to work at Google so bad. That was my number one goal at the time. Interesting. And that pivoted hard later, but we could do that later. Yeah, I distinctly remember how momentous this felt. And I think in retrospect, we now have 13 intervening years of Google faking demos for its videos. And so of course this was not the thing. But it said one day, and I think this is a vision for what the future of tech is. Technology might be like it's hard to remember now because we've seen stuff like this and we've seen all the ways that it fails. This was like still in the days where not everyone you knew had a smartphone. And this was like, this is going to be the next thing and it's going to be, it's going to be mapped into the world. Like the thing where he responds to the text via voice was like a huge piece of news. There's a story in the New York Times. There's some stuff out there. Everybody covers it. Everybody freaks out. A couple of days later, our boy, Sergey Brin just starts rolling into rooms wearing Google class. So this is a picture of him with Robert Scobal who will come up again in a few minutes, wearing a prototype. And so this becomes like Sergey Brin walks into rooms and just gets mobbed because this thing was like a huge deal. It was big news. It's like, we always talk about things that sort of cross into the local news spectrum. Like it did a small town somewhere in Connecticut run a segment about this like Google class fully crossed that because everybody was talking about it. And Sergey Brin just rolls out and everybody's like, Sergey, is that Google glass? And he's like, yeah, it's cool. No worries. It doesn't appear that they were functioning and he was kind of sketchy about whether they were working or not. But he took, like he took pictures with Robert Scobal. He was out doing stuff. I mean, they had five hour battery life. So they were probably just dead. It's very possible. But so they like the point is they're sort of just leaking out into the public, right? Like I don't know how much of this we're supposed to know and how much of this is just Sergey Brin being the co-founder of Google and doing whatever he wants. But it's like starting to come out. And then a couple of weeks later, we get another piece of information when Sebastian Thrun, who was one of the big moonshot people in the X-Lab, goes on Charlie Rose's show again, like to understand how mainstream this was. He went on with Charlie Rose and took a picture of him. We start getting more patent filings and stuff. There is this cool one that I found from a while back about the control mechanism Google was imagining. It thought you might be able to control it with bracelets or rings or even your fingernails, which I thought was very cool. But yeah, this one patent photo that I found is literally just straight up a smart ring that controls Google Glass. And like again, not to keep saying nothing has changed. Nothing has changed. Nothing has changed. This is like, there are actual smart glasses out right now with this exact control paradigm. So it's just insane. I love this little drawing though. It is a good drawing. Patent drawings are just an endless mind of delightful things. Would either of you like to guess who, to the best of my knowledge, the first non-Google controller to try Google Glass in public was it's going to be like some celebrity. I feel like it's a celebrity, but I don't know. I don't remember who was famous at 2012. What's that celebrity that had the Twitter, the first two million followers guy and he was the Nikon ambassador? Dead wrong. It was Gavin Newsom. Oh. Oh, man. Gavin has changed. Newsom. Currently the governor of California, then just a handsome guy on television. Wait, what was he doing at that point? He was hosting a TV show. Sergey Brin went on his show, the Gavin Newsom show. I believe he was the lieutenant governor. Oh, that's weird. But he's a handsome guy, so they give him a TV show. And Sergey Brin actually let Gavin Newsom put the glasses on and took a photo with him. And then I think there's a line in the story that we wrote at the time that says, Brin tells Newsom how he just took a photo without his interviewer even noticing. Newsom wanted proof, so Brin just let him try the glasses on and see it for himself. Like again, it's screaming in turn. It's not like the hints weren't there. I'm just screaming in turn. And it was 2012, so like any sort of surveillance stuff was not normalized at all. Right. Yeah. Right. So, okay. We thought we would have him even notice it. So this brings us to June of 2012. Google IO with what I would call, I sincerely think I mean this the greatest live demo all the time. Yeah. I agree. Do you want to set this up to remember? Yes. Okay. So, Sergey is giving the keynote inside of the Moscow and the San Francisco. And he brings out glass and he starts talking about it and he goes, we're going to do a really cool live demo right now. It shoots up to a blimp that's flying over San Francisco. And there's all these sky divers in the blimp. And they're being, they're live streaming from their Google Glass. And I talked to Hugo Barra about this a little bit last night. He was like head of platform, was at Google at the time. He said they had to invent a bunch of like novel networking technology to make this work. So, this is like first iPhone almost didn't make phone calls level. Yes. Okay. Yes. Because Sergey was like, he needed this to be the demo. Like he basically just got like all the resources in Google for the like three months prior to this demo were funneled into this demo working. But here, let me just play you a little bit of this demo. And even all these years later, I think this is still the coolest live demo. It is incredible. Okay. So basically they have these, they're taking the wingsuit divers. They're not quite sky divers, but they are flying down towards the Moscone Center. And as we know, all of the footage they're capturing is actually live at the Blacks Line. Hugo didn't tell you there was something like fake thing. No, he said nothing was fake to it. And then Sergey was very, very heavy set on the fact that nothing was pre-recorded or fake. That's what. Yeah. Yeah. So they go down, they're skydive, they're skydive and then they drop down onto the roof. And there are BMX bikers who then receive the Google Glass. This part I had forgot. Who are you going to watch this part? Because these BMX bikers are crazy. They go so fast and they like, they do a like a back flip off the roof. It's so cool. It's big livestreams. They're going off of a ramp, off of one part of the roof, doing a flip onto the higher part of the roof, where they then will hand the Google Glass to some repellers of people that rappel too quickly down the building. Sergey gets nervous because it seems that they are falling. He goes, oh, are they okay? Are they okay? So now they were rappelling down the building and you'll hear Sergey kind of freaking out as they go. I appreciate that he's saying don't try this at home. But. All right, are they going? Oh, wait, wait, wait, wait, wait, wait, wait, wait, wait, wait, wait, wait, wait, wait, wait, they're like running down the building. So then they, the, the repellers then hand off to some more mountain bikers for some reason. This one is pretty wild. I did. They just keep handing off the glass. It's almost there. And this like, and Sergey Brim is not a good enough factor to fake be that nervous. He's like, I am about to kill someone during a live demo at Google Live. So they handed off to some other BMX bikers who then fly through the Moscone Center and there are just attendees standing there and he almost, they almost run over a bunch of attendees who are confused about what the heck is happening. So that poor man, he rides directly through the crowd, almost hitting multiple people. That's going so fast. Look at the speed. Oh my God. Is this nuts? And watching it in 2012 resolution. Incredibly problematic in so many ways. So good. And this is also the first time we learned what glass actually was. We saw the thing. They demoed it. They showed a little bit how it was going to work. And most importantly, they announced what it was going to cost. It was called the Google Glass Explorer Edition. They were very careful to say this was not yet a consumer product. The plan was to have a consumer product by 2014. Again, this is June of 2012. They're like in 2014, we're going to have like a mainstream available thing. But this one is the Explorer Edition and it's $1,500. But this is the first moment we know this is like a real thing that we can touch and hold and use. And that is these. This is the Google Glass Explorer Edition in, I don't know, like a silver brown color. Like a dark beige. Totally. And basically, I had forgotten how light and simple it is. It's basically, it's just a little band. Exactly. Two pieces for your nose. And then a thing on the right that has the little sort of transparent glass projector thing. And then a camera and the body of it. This is a surprisingly elegant piece of hardware. I think Google Glass is a good name because they are not glasses. That's the thing. It's glass. I love your right eye. It is misleading. And okay, but here's the question. Is this a good looking? No, absolutely. Absolutely. I love them. No. Okay, that's good. So now we litigated that. I love those. So but you bring up a good point because Google was like desperate to make these things not nerdy gadgets. Like went way out of its way to try and make these like cool cultural objects. I mean, if you're going to measure how mass market a thing is, is will your grandma wear this? Your sweet little grandma Betsy. I'm envisioning it. Well, your sweet little grandma Betsy go like, oh, dearie, yeah, I guess I will wear this. That is convenient. Like will your grandma Betsy wear this? And I guarantee you grandma Betsy ain't worth it. My grandma never had a smartphone, so mass market. But I think I think the way you get to, was it Betsy or Betsy? I don't want to get wrong. Betsy. The way you get to grandma Betsy is like making it like celebrity cool first in September of 2012. Glass shows up at the New York Fashion Week. This is like a tried and true playbook. This is like a pure apple. If you're beats, if you have some like human. If you have a gadget that you want people to like not only tolerate, but like think is cool, you go to Fashion Week and you like pay a very good looking set of people to wear it. I love them. David, these look better on you than I. I have to say it's like upsetting me how they kind of work for you. Which is probably about the compliment and an insult. It does work for you. It's horrible and hats, but I will take the compliment that I look good in glass. Not glasses. But like also it depends on the celebrity, which is what I was going to say. Because if you have the right celebrity marketing the thing if they're known for fashion, if you have Zendaya wearing this, okay, maybe you have Zendaya wear this at the Met Gala. Maybe you can convince people. If you have a nameless model just walking down wearing a hoke-cature fashion that 90% of people won't ever wear, that's not relatable per se. I think that's right. I think that is right. The other thing was that Google kept at this for a long time and we had this is a story from the next year. This is August of 2013 that we did with one of my favorite verge headlines of all time, which says Google Glass is in Vogue, the magazine, but not yet in Vogue. Very good headline. Very good headline. But this was a 12-page spread in Vogue magazine that was like all about Google Glass. It's super fascinating. And again, you can see it's trying to do a thing that is both like fashion and science fiction and it's all sort of like retro-futuristic. It's just really interesting. And I think the thing I like about this kind of stuff is you can really see what Google wants this to be in the world and it's like, yeah, some of these pictures are like, this is not trying to hide glass. This is, this is, how do we make it iconic? It's making a statement. Yeah. This is why maybe the New York Fashion Week thing kind of fits it because New York Fashion Week is known for just very outlandish, statement pieces and it does kind of lend itself to that. Yes, but then again, you have to think about the average person who among your friends that you can think of is very confident and comfortable wearing statement pieces. Most people are not. Most people don't want to stand out in that way. I do. I love it, but like, not everyone is comfortable. Ironic coming from the land of wearing sweatshirts to work and that's it. Yeah. Yeah, especially at the time. This would maybe work in Manhattan when everybody is just trying to peacock all the time. Or in Williamsburg. Yeah. But not, yeah, not San Francisco. Not in the basement that I work in every day. Right. But okay, so just to just to like keep anchoring us in time here, right? So now we're at the end. Let's get to the end of 2012. Okay. Google, like, first talked about in April, officially launched it in June. Hadn't shipped the damn thing to anybody, but is still just sort of trickling bits out. And this is one of the things I had forgotten was we covered this thing vastly more before it launched than after. Yeah. Which is, I think in a real way, like, there's the story of Google Glass, right? It's like, once we got our hands on it, we all kind of understood it kind of tech blogging, right? But Bob Aparvis, who is again, the person who like started this whole project, gives an interview with IE spectrum at the end of 2012, basically like laying out the big idea. He talks about AR. He talks about pictorial communications, which is basically like video chat. And information access. He said there were no plans for ads, which raises the question, how is Google ever going to make money out of this? I assume the answer is ads and he just didn't know that yet. So at this point, Google is working with Werby Parker. It's still, it's like trying to make this thing happen. And you can see the big idea, right? And the big idea remains the big idea. This is what I mean by I don't think, I think history will look back on Google Glass fondly that like, they were right about at least what we would spend the next 13 years working on as a tech industry. Like, it had, it had all sort of directionally right theories about what AR was going to be about what video chat was going to be about about ambient computing, which was like not a thing we were talking about yet. It was, it was wrapping all of this stuff into one product that sucked. But so the next big turn for us comes in early ish 2013 when Josh Polsky, America's preeminent scholar of Google Glass got to try them on. This was in the, in the relatively early days of the verge, probably the biggest story in the history of the verge. We were in our like tiny little one room office right off of Union Square. This is all how it was huge. This was like a monumental day in the history of the verge. Let me just play you a clip of Josh trying these on for the first time. I mean, I could see it fine. It says, okay, glass 325. It's come, oh, recorded video. Okay. Oh, yes. Oh, yeah. I know I can see. So this is seeing what I'm seeing now. He's standing there with two of the people who ran this project for Google. You don't have to see that. You just see that. Okay, glass. See better than Metarevans. These can record in horizontal. That's very cool. Yes. That is just vertical. This was the moment that it was like, okay, we actually start to understand this thing. We spent like time sort of out in the world using it, taking pictures. One of the funny things at the very beginning of that clip that I saw over and over in my prep for this was everybody had the same experience, which is you put it on. It doesn't work. And then you like adjust something a little bit. And then you can see the tiny screen up in the top right corner of your vision. And then it starts to work. But it like so many people were like, I put it on. And I was like, what is this broken piece of fresh? Seven thousandths time in this podcast. Nothing has changed. No, I mean, nothing has changed. And this is true before this too. When you have those kind of like beam splitters or whatever they're using, you do have to be very specifically. It's like when you go to one of those, one of those telescope things in New York and you have to like look through it the right way. Because if you don't look through the direct center, it's not foviated and weird. And yeah, it's not good. I mean, we're going to say is like, so CES 2025, it was like the year of the smart glasses. And I just thought about this particular product so much because I was there with the holiday glasses. And that's another thing where it just depends on how it's shining into your eye. And it was just like, I had so much eye pain. But I think of that show because I'm trying all of these gadgets. And it's all dependent on me putting it on and looking at it in a specific way. And the eye strain plus the Nevada dry air really did a number on me. Yeah, I mean, and then that's where like Apple got it right with Vision Pro on the auto adjusting lenses that move to make sure they're focused for the most part. Yeah, they could still like it's the right idea. It's the right idea because this is very problematic, especially if you're going to be putting on every single day, you're going to be wanting to use it all the time. You want to check a quick notification, but it's slightly out of focus and it gives you eye pain. Like that's not going to be a good product. And everyone's vision is different. Yeah. So it's one of the biggest fundamental problems with this category. And like, obviously, it's been a problem since day one. And it's still a problem day, however many days later, because it's been a long time. Yeah, yeah. All right, but let me just run you through some of the specs of this thing, which I very much enjoyed. It connected to Wi-Fi, but it could also tether to an iPhone or an Android device. Good. Great for them. It didn't have a cell radio built in, but it did have GPS. The battery life, do you remember what the battery was? That was what it ended up being. Do you remember what they said it was when it shipped? 12. They said it was one day, which is just a whole lie. All day better than life. All day. Keep going. Just a lie. Keep going. It had 16 gigs of storage, which I think at the time was an Android phone at the time. It had a five megapixel camera, 720p. My command drive phone at the time. The little display on the right side here was 640 by 360. Nice. And it had the same processor family as the Galaxy Nexus phone. It sounds like they took the Nexus components and stuck it in. It's a 2012 phone on your face, essentially. Like not the best one, but a fine one. And when you put it on, the screen, again, in the upper right corner, it would either show you nothing or it would show you the time or it would show you the words, OK glass. And OK glass was the wakeboard. Just a prompt. And fun fact, I learned that OK glass became the wakeboard, but wasn't their only choice. And I would like to see if you'd prefer any of these other ones. OK. OK glass. OK. Clap on. No. No. What? I don't know. This is why not. Device please. Oh my lord. Device please is the one I most personally enjoy. Device please. Device please. They tested pu pu pu. Absolutely. I don't think these were real options, but it's fun to test. And then the one I most enjoyed and kind of wish the alternate universe that come through was go go glass. Absolutely. Go go glass. Somebody watched Inspector Gadget. They do. And was like, we're going to go go glass. I am appreciative of these ridiculous device. Please. It's hands down. The best possible. We should move back to that. No. I'm just going to be the wet blanket here. So freaking, we're not. OK go pro. I would prefer if everything was just device please. Go pro please. That's what I mean. I mean. Device please. If the model is end up coming for us, we're going to have to be nicer to this. Yeah. Right. But the other the user interface thing that I also discovered a lot of people had trouble with. And I remember this now in Russia's back before you talked to it, you had to touch the touchpad here on the right side. Because that was a battery thing. Like if it was always listening to battery, it would have just died immediately. So you had to touch it basically to get it to start listening and then say the wake word. Why? Why would not just initiate the wake word when you touch it. I think it could. Like you could have it. You could have it set both ways. OK. But the big reason I think for that was they really, really wanted it to be a voice system. Right. Like you could scroll on the touchpad on the right side. You could tap. You could do stuff. But like Google really wanted this to be a voice product. And I think correctly so. Like the best version of this thing is definitely for sure. Not me swiping on the side of my face all day. Yeah. Again, nothing has changed. But one of the problems with that back then is just then you're just talking to yourself in public. And so like it's just, you know, it's hard enough testing these smart glasses now going like, you know, with the meta glasses, I was at a car show and I went, what model car is this? You know, just talking to yourself is so loud that it could actually hear you in a loud environment. It just creates these scenarios where you're just like, I am a psycho out in public. And I look cuckoo for cuckoo buffs. I already think it's weird when people are just walking down the street talking on the phone on their iPods because I'm like, who are you talking to? Yeah. It's confusing. Even though I know like intellectually that it's guaranteed that they're on the phone. It still feels it's John. It's very nice. Because how often in our like cultural history has it been that someone talking to themselves is a crazy person. Yeah. Yeah. This is actually a very good segue. So let's take a break. Okay. And then I want to come back and I want to talk about the two things that happen when Google Glass launches, which happen roughly simultaneously and are deeply fascinating. The first let's take a break. Be ready. Our Democrats, their own biggest problem. You know, a party becomes defined by who they're central figure, who they're quarterback. It becomes Democrats haven't really anointed a effective quarterback since Barack Obama pretty much. And this week the Atlantic staff writer Mark Liebovich joins me to discuss the state of the Democratic Party in which race is to keep an eye out for this midterm election. The episode is out now. Search and follow stay tuned with pre wherever you get your podcasts. All right. We're back. So it's 2013. People are super excited about Google Glass. The thing launches, you can take pictures, you can take videos, you can do Google searches, you can have Google Hangouts calls. You guys remember Hangouts? Yeah. RIP Hangouts. Well, which version of Hangouts? Because there was like seven. Well, not Hangouts chat. Yeah. And not Google chat. This is what I mean. This is what I mean. This is just the right down the middle Hangouts. Yeah. Yeah. So Sergey Brinn also shows up and is like reminding everybody about how this thing is going to just change the world forever. He does a TED Talk in 2013 as these things are coming out. And again, I just want to frame the extent to which these things happen absolutely the same time. Google Glass is very exciting and everybody hates it. At the same exact time this starts to happen. And I think Sergey Brinn gives a TED Talk and pretty much teases what's about to happen. Also just want to know very quickly, he main pin TED Talk. Google Glass TED Talk. How did they end up? Yeah. It's like, don't do a TED Talk about your reality. And don't be on the cover of Forbes. Or else you're going to go bankrupt and to prison. Also, don't do Fashion Week. Yeah. I'm ready for this. All right. Here's Sergey Brinn describing how this is going to change how we do everything. Project Glass. Because we ultimately question whether this is the ultimate future of how you want to connect to other people in your life, how do you want to connect to information. What should it be by just walk around looking down? But that was the vision behind Glass. So I just want to point out, he says the ultimate future and then puts on Google Glass. He is like, he is invested. Not kidding when he talks about how big a deal this thing is going to be. It's going to change our lives forever. It's going to change our relationship with technology. But at this time, like again, 2013-ish, there's only a few thousand of these out there. It's still the Explorer edition. It's still not a consumer product. But it's still like it is. It's still probably a year later the busiest thing in tech still, which is nuts. To maintain that without ever actually really shipping anything is wild. I got some new apps. I got some new features. It was developing really fast. And there was also the sense of developers wanting to be part of it. People thought it was going to be the next big platform. Except at the exact same time, Glass is immediately becoming both a joke and a problem. And I had truly forgotten how concurrent all this stuff was. The Google is out here being like, this is the future. It's going to change everything. This is the next big wave of computing at the exact same moment. Everybody is like, look at these losers. And let me just put you on. This is like a useful moment is like once something hits SNL, right? That is like, yeah. It's gone. A certain kind of mainstream. This is from May of 2013. So again, we're like still pretty early in this. This is Fred Armason on Saturday Night Live with Google Glass. I said, they're amazing. I spent so much time in my life looking down at my phone. And now thanks to Google Glass, the phone is up here. And I could use it without being rude or distracting. And simply, you just toggle through the menu like this. And you have to activate it kind of just a little. Like this? Yeah, so much. Yeah, that's pretty cool. It's great because no one knows you're doing it. Come on. I mean, I noticed you're doing it. So he's whipping his head around. This is the irony of so many of these things is that tilt to wake on the Apple Watch kind of came from this. Yeah. There are so many weird device interactions that actually do make sense in a different context. But the fact that you need to do this kind of stuff with that thing on your face is just not good. The thing that drives me nuts is that obviously Google Glass did it all first and it did pioneer it all first. But like we are here 10, 12 years later. And some of the new smart glasses coming out now. Obviously didn't watch this episode because it didn't exist yet. But they also are making the exact same mistakes. Yeah, you're absolutely right. But so, and like this is such a perfect version of like everybody knows what Google Glass is. Like this is not a joke you can make about a lot of gadgets, but it fully plays. And he's just sitting there like drinking his head upwards and being like, don't I look super cool? His outfit, it just ties it all together. He's kind of dressed like Sergey Brin. Yeah. He's a little fit. Yeah. Just in that 2012, 2013 era. For the plaid shirt. For the bad man. Bro. Yeah. It's a vibe. It's a vibe. Yeah. Okay. So around this same time, I just I wrote down a list of stuff that starts to happen. I'm just going to read you this list. Congress sent Larry Page a letter asking whether this new technology could infringe on the privacy of the average American. Great question. Great question. Excellent question. Yeah. The EU had really similar questions. The UK Department of Transport banned Google Glass behind the wheel. And everybody is like, a woman in California got a ticket for driving while wearing Google Glass. The officer said it was the equivalent of watching TV. I remember that. And there started to be some real energy to like, legislate this stuff out of being possible. Google tried to fight those laws. They started picking it pretty quickly. A guy got thrown out of a movie theater because they thought he was recording. Yep. I would have been I will give you the same. The other of you $100 if you can tell me what movie it was that they thought he was recording. The Matrix too. That. Jack Ryan shadow recruit. Oh. Okay. Not no. I don't have a hundred dollars on me. I figured I was safe on that one. Yeah. There was a guy in a Seattle diner who was asked to remove his headset or leave. That became a whole thing. His diner in Seattle like briefly became famous for being like anti Google Glass. They were banned in Caesar's Palace like immediately. It was very funny that immediately all of the casinos were like, I see what you can get out of the scams that are like, wait, but you can scam us back. Yeah. Yeah. Vee, are you ready for another? Nothing has changed. Okay. Somebody built a facial recognition app called name tag. Of course. Absolutely. Absolutely. So name tag was so bad but so well covered that somebody made another app called anti-glass which cost up to $300 a month, but promise that people wouldn't be able to identify you with Google Glass. Again, nothing has changed because that stuff is coming out again now in light of the meta rebounds. Yeah. We're just doing this again. 300 a month. So any in May of 2013, like again, we're barely at the beginning of a beta test here. The New York Times runs this big story about all of the privacy problems with glass. And yeah, the headline is Google Glass picks up early signal. Keep out. Like tough beat. Google says what you would hope it would say, right? And Steve Lee, the product director says that privacy was top of mind as we designed the product. Of course they do. And then Charlie Mendis, an engineer on the glass team says this which I think is just a truly alarming fact. He says, if I'm recording you, I have to stare at you as a human being. And when someone is staring at you, you have to notice. No. If you walk into a restroom and someone's just looking at you, I don't know about you, but I'm getting the hell out of there. I just want to point out this is a defense for why Google Glass is not a big problem than just a person staring. Bad person. It's a bad defense is what I'm going to say. It's. So all of this is happening right there. There's real understanding of like why this thing is a problem. But I would present to you the number one problem with Google Glass was the people who wore Google Glass, also known as Glassholes. Yeah. One of the most name truly truly. So I did I did a lot of research to try and figure out where the term Glassholes came from. Oh yeah, that's interesting. I believe I believe this is the tweet. Whoa. You found it. Start up L Jackson has 45 like glasshole. The know what all guy you've always hated only now he's got 4G and Google plus connected to his face. Thanks Google. One of you like to read the date on this tweet October 16th 2012 2012. We had Glassholes before we had Glass. That's crazy. Oh wow. That's crazy. It was so abundantly clear to people and it says the tweet was quoted by CNET. So I bet the CNET article that quoted it then that probably. So CNET hit it in a big way. TechCrunch helped make it popular to like everybody sort of immediately like to your point view. You hear it and you're like, yep, that's it. That's it. That's the name. Yeah, exactly. And so it like really immediately started to take off to the point where it was like there was a great story in the Atlantic in April of 2013. April of 2013 explaining the etymology of the word Glasshole. Like this is how far we've gone where linguists can trace the history of the term Glasshole before any of us had Google. Is that where you found the tweet? It is where I found the tweet and they also believe that it was started about Jackson but did it. So it's just bad times, right? And it was like, it was very clear that this is what was going on. People were a problem that people getting into fights because at this point, like if you're a person who wants to wear Google Glass, you are sort of a self-selecting true believer in this technology. And so the sort of these true believers and the people who like instinctively hate this thing that is like creepy in my face recording me do I don't know if you're recording me. That just became sort of explosive. And in 2014, February of 2014, Google is forced to post a set of do's and don'ts. If you'll allow me to, I would just like to read a few of them to you. Please. Do's. Ask for permission. Standing alone in the corner of a room staring at people while recording them through Glass is not going to win you any friends. The Glass camera function is no different from a cell phone. So behave as you would with your phone and ask permission before taking photos or videos of others. This is an official Google website. Like the lengths to which you have to go before you're willing to post this on your website is just truly, truly nuts. Yeah. Here's a don't. Don't. Glass out. Glass was built for short bursts of information and interactions that allow you to quickly get back to doing the other things you love. If you find yourself staring off into the prison for long periods of time, you're probably looking pretty weird to the people around you. So don't read more in peace on Glass. Things like that are better done on bigger screens. Wow. This is actually the thing I remember. People were doing the experiments like I wore Glass for 24 straight hours. Yeah. It was a thing where people were like, I'm going to go hard on this and it just, it was a tough look for it. Switch things up and say everything is the same. But here's the one where like whoever wrote this really just, just sad times. Don't be creepy or rude. AKA a glassful. Respect others and if they have questions about Glass, don't get snappy. Be polite and explain what Glass does and remember a quick demo can go a long way. Actually, it's do it. That's not going to win you friends. No, there. In places where cell phone cameras aren't allowed, the same rules will apply to Glass. If you're asked to turn your phone off, turn Glass off as well. Breaking the rules or being rude will not get businesses excited about Glass and will ruin it for other explorers. If you have to write this on your website, your product is failed. A jerk. It's genuinely the solution to all of these privacy concerns thus then and now has always been don't be a jerk, which is like, how effective is don't be a jerk? As a policy, it's not very effective. You just need one jerk to ruin it for everybody. One of my computer science classes in college, they used to call it the monkey at the keyboard problem, which is probably still what they call it. The idea is that if you can have a monkey at a keyboard that makes every possible mistake that can possibly be made, the flow of it needs to still work. If you need to put a list of things that you shouldn't do with your product that you worry is too addictive and can be too creepy and can be, that's not going to work. The monkey is going to keep pressing buttons all the time. He's going to take a lot of photos or he shouldn't be taking photos. That is unbelievable. It's really this document to me is so dammit because it's like, okay, we understand that we've lost the fight here and we are going to beg you to not keep doing all of the things that you're obviously doing. Wow. Did you guys have any Google Glass encounters, either as the wearer or the recipient? I remember the first time I saw it in the wild was at CES, at the leave CES 2013 and this woman was just wearing it. Just sitting there and I looked at her and I went, tool. What a jerk. She was sitting there. She was well dressed and she's just sat there and usually in the press room at CES, you are like a husk of a human. You're working. You're not really paying attention. She's just sat there, no laptop in front of her. She was clearly waiting for people to come and ask her about what it's like to use this and obviously, you know, CES people are going to fall for the bait. So I'm watching this woman and she's just sitting there. She's like, oh yeah, I can do like so much with that. So I just like stared at this woman for a whole hour, just like a parade of people just being like, oh my god, you got it. What's it like? And she's like, yeah, so like she lives in my head, rent free, this glass hole because she didn't look like what I thought a glass hole was going to look like. She was very stylish, just put together. Maybe she was a plant. You know, maybe she was a plant because I just could not believe what I was seeing in that room. Yeah. Yeah. I didn't really have any encounters with it. Everyone around me was also poor in college, but I do remember going to San Francisco on day trips because I went to Santa Cruz for college, it was close. And I did see random people on the street occasionally with them on. And at the time, I was just thinking, I want to sit back, I want to sit back, I want to sit back. So I can't tell you that like, you know, even when the glass hole stuff was coming out, I was like, oh, everyone's being a little bit dramatic. Come on. But then people started getting kicked out of the movie theaters and pulled over on the highway. And I was like, okay, how useful actually is this if everyone around me is going to rebel when I'm wearing it? And I think that became the thing, right? Like I think if you're, if you're Google, you can survive one or two of those incidents, right? Like if it's just the person who gets thrown out of the diner or it's just the person at the movie theater because they weren't mad that they were wearing glass, they thought they were recording the movie. And it's like, okay, if what we need to do is just sort of explain a technological change that is happening, fine. All of these things happened at the same time and so loudly and to a gadget that people were already talking about so much that it just, I feel like it just became a totally insurmountable hill to climb. The more it becomes part of the conversation, the more people are going to report on the moments that goes wrong as well. It's like people will say, like a waymo will get hit, right? But another car and people will say self-driving car gets in a car crash. It's like because a guy T-bone the side out of nowhere. So it gets an insurmountable amount of coverage because everyone's talking about it. But I also think like the real turning point in this list of things and that coverage is when they get snatched off the face because then you're introducing a level of bodily danger. And then from the people who were quite evangelistic about this tech, you kind of get a belligerent attitude coming out from them too. And like, no, I am going to wear this in places. I want people to, you know, kind of daring them to kick them out because it's my right to wear these things. So you just kind of get this combative energy around these devices and then just for the normal person going, oh, if I wear this, someone might attack me. Yeah, that's not good. Like for me, that was the turning point when I saw that. I was just like, oh, I don't want to, I don't want someone taking them off my face. And I remember that was all over the news too. For sure. Yeah. And it was sort of right before the feelings around technology started to shift significantly because when I was living in San Francisco around 2016, 2017, that's when people started going around spray painting on the ground, like get out of SF techies. Yep. It was like right before that moment. Yeah. Yeah. This was like the pre-Cambra-Generated Analytica world in a very real way. Maybe this was sort of one of the beginnings of that movement. Yeah. I think you're probably right. I agree with all of what you just said. It was one thing, which is this photo. No. Robert's Global in the shower wearing Google Glass. I think, I mean, this sincerely, there's no coming back from this. No, there's that. Yeah. Yeah. Yeah. Yeah. This became the meme of it. Robert's Global was like an investor and a sort of tech enthusiast. Love everything. Yeah. That. Was a Google Glass Explorer. We won't keep this on the screen very long. If you want people to like this product, why are you posting this photo? If you want people to like this product, why are you posting this photo? Do you remember the Doos & Dones from Google, which was say, where it in small bursts? I bet you $50. Who are all responds to this man who said he would never take it off except let strangers try it. And I think the caption of this photo was something to the extent of like you thought I was kidding. If you put Glasshole in the dictionary, you just put that picture next to the definition and I think people will get it. Just tells you everything you need to know. Yeah. That's unfortunate. All right. So we're actually, this is the wild part. We're almost at the end of the story here. So Glass is simultaneously becoming sort of everywhere and ubiquitous. And in the middle of 2014, Google makes them available to everybody. They changed some of the leadership. Bob McParf is actually left to go to Amazon because Amazon had just made the fire phone and why wouldn't you want to go work with Amazon. But yeah. Like I think the narrative fight is over. And Google has lost. And they reduce the price to $1,000 I believe. But that's not enough to fight the stigma. Right. So in May, they become available to everybody. And then Google I.O happens with essentially Nariah mentioned of Google Glass. And I think at that point, you can basically look at it and it's over. And at that point, for the next 18 months or so, it doesn't die. But it sort of loses steam. Again, this is like the people who were excited about it are no longer excited about it. And so it just kind of starts to die. And then Astro Teller, who runs the exhibition, the guy on the rollerblades, he gave a quote later that he said, when we originally built Glass, the work we did on the technology front was very strong. And starting the Explorer program was the right thing to do to learn about how people use the product. Yeah, agreed. Where we got a little off track was trying to jump all the way to the consumer applications. And then he, and then this is a line from the story where he says it, he pauses. We got more than a little off track. So January of 2015, the Google Glass website switches to just saying thanks for exploring with us. That was it. My God. Tony Fidel. Tony Fidel, father of the iPod, one of the people who helped create the iPhone, due to did stuff at Nest, is put in charge and actually says that more is going to happen. Glass is not dead. Glass is not over. They have big plans. They're reports of a cheaper model coming soon. And it never did. But Glass did live one more life. What was that life? Google Glass too. I remember this being announced and everyone was very shocked. And then also very unshocked when what they announced it to be was an enterprise, more of a training sort of AR application for people that were building components in like a car, you know, when you're putting together a car in a factory or something like that. Was actually what I tried at the moonshot factory? No, but I did do components like sorting with the Google Glass too on there. And yeah. Notably, can you tell me what year this happened? This was about 2017. Yes. So, notably 2015, I believe, was when Windows AR and HoloLens started coming out. And there was this blip in time where everyone, like a magic leap, everyone was so interested in the applications of AR. And I think that Google was thinking, wait, we built that already. Right. If this hype, yeah, let's pivot. Let's pivot. Pivot to enterprise. Which is what I always said. You always pivot to enterprise. Well, it solves a huge problem because if the big cultural issue is privacy and you're in enterprise, well, you kind of eliminate all the privacy issues because you're just wearing it for one specific purpose for a temporary period of time. And then you take it off. And that's just the only way that it was ever going to survive given the context of the glass hole. Yeah. But enterprise addition to also came out in 2019. Okay. So, they have, they still were doing this. I don't, I would like to know, I would love to hear from someone in an enterprise scenario if they're using this because I've never heard of anyone actually doing it. But they, you know, they retrofitted it to add some extra components. They have some like eye shield stuff now so that it doesn't lay for like that. Yeah. It's like version worker shield protective eyewear as well as some AR applications. Right. Like one of the things I thought was most interesting was I forget which company it was, but I think it was a shipping company. They were using the glasses to scan items as they move them around. Like if you have to like scan inventory in and out, having that camera being on your face, makes a ton of sense. That's true. That's a good point. I was trying to remember the demo that I got with the enterprise. I think it was enterprise too. And it was just like, oh, you can take this from this container, scan it, put it in that container. Isn't that so cool? And I was like, I guess, sure. I guess. But if you have to do that, you know, 10,000 times a day, then it would probably be useful. A thing I learned, by the way, was that whether that should be what glasses for or whether glass should be like a mainstream consumer application was a debate inside of Google all the way back to the beginning of the product. And there were people who fought tooth and nail, but like this is a useful enterprise tool that we should make for people to do enterprisey things with. And then there were people, and by people, I mean, Sergey Brynn, who were like, this is the future of computing and completely changed the course of the product. For him. He's not the only one that still thinks that he sure isn't. So this is that. That's the end of the Google last story. But V, I don't think it's over. It's not over. Like we're back. We're back. We're back. We're so back. Well, you know, like it takes a detour away from Google and into meta because meta has basically revived this in the consumer consciousness with the, with the made rate meta, Raybam. The regular, no, no, the regular meta Raybams because not to be confused with the Raybam Metas. Not to be, oh God. I really hate how they changed up the naming of this. But okay. So the Raybam Metas were the things that changed it because, you know, it got it back into the consumer space. You know, there's vloggers out here. So now recording in public is a lot more accepted. We're more likely to ignore it. So like things are starting to line up. And now Google is basically like, he's a bit of a bit of a, we pioneered the stuff. Android XR. Google Glass Pro. Right. Like last year I tested again. I went into a tiny little room where they showed me Galaxy XR. And I was like, okay, whatever. That's a Apple Vision Pro. Do show me, show me the glasses. And I tried like five or six different prototypes that they had. And I went, oh my God, you guys never stopped. You jerks never stopped really tinkering around with this. And you know, it was, it was pretty impressive. There were versions that were monocular, which means it was only in one lens and there were versions that were prinocular in both lenses. The quality was a lot better. They, you know, stuff AI into it now. And the narrative is like, what we were waiting for was Gemini. Okay. Can I give you an alternate theory? And this is what I want to end on before we get to the version history questions. A thing I have heard from people in a position to know is that they believe Google Glass was not only a failure, but was such a spectacular cultural failure that it made everybody gunshot to try this. So we got an email from Richard. And Richard was got it in college. Richard could afford it in an offense. Wow. But Richard said that he really liked that it was, it was a heads up display. It had all this up. But he says it was a taste of the future. I used to write a long board at the time and being able to just play music through the mediocre bone conduction system, see text coming out of the glance and check a map as needed while also having a POV camera all without need to take my eyes off what was ahead of me, except for a quick look up for an instant. That felt like a video game promise of the future. You know, it's so fun. I used to write around setting careers on my electric long board with the snapchat spectacles. That's the same question. That seems exactly correct. And what Richard says is, which I thought was really interesting, was that it was basically a, like, I had to put it on on purpose and choose to use it in a way that even some of the wearables we have now are much more like thoughtless. You just sort of put it on kinds of decisions. Yeah. But okay, we're going to take one more break and then we're going to come back and we're going to do the version history questions and we're going to get out here. We'll be right back. All right. We're back. So in every episode, we have eight questions that we ask about every product. And we're going to go through them right now. Question number one is where does Google Glass fit on the time matrix? The time matrix is two things. It's right idea or wrong idea, right time or wrong time. And we have to put it in a quadrant. Was it the right idea, the wrong time? Was it the wrong idea, the wrong time? Where on the matrix does it belong? We can forget about the right time. It obviously was not the right time. It's clearly visible. Clearly on the wrong time. I think it's a philosophical debate of as to whether it was the wrong or right idea. I think do you want this is still so very much an open question 13 years later. Like if you're thinking about, yes, I believe in the future of AR and smart glasses, then it was the right idea at the wrong time. If you think this is the most dystopian shit you've ever heard of, then it's 100% the wrong idea at the wrong time. I'm going to kind of, as the wearables lady say, it was the right idea at the wrong time because just in all of my reporting, I think there are genuine use cases for this technology that are great. Whether it's the use cases that big tech thinks it is because they seem to think it's this general computing gunner replace your phone 24 or 7 device. And I genuinely do not believe that that is the right application for these. I'm just going to say, right idea, my version of it, right idea, wrong time. That's my case. I want to say right idea, wrong timeline because in the timeline that we were headed towards, that Google was headed towards that they clearly wanted with ambient computing, the frequency of which they used that phrase at Google IO after Google IO just increased rapidly as Google Assistant became more into their zeitgeist and more of the thing they were focusing on. And stayed at their primary, like, thing that they were, their primary masthead that they were moving towards, I think it would have been the right idea because the idea again was contextually give you the information you need without having to, like, go into your phone, get out of the world, keep doing things with your kids, all that kind of stuff. But then that- I don't think they've given up on that, though, because I've heard it from a lot of Google execs. I mean, it might just be the wearables division that's, like, really hanging on that. No, I mean, project Astro, which is, like, the big multimodal AI feature. That's exactly what you're talking about. They've been at this since, like, Google lens a million years ago, right? Like, this idea of, like, how do we keep your life and your computing aware of each other? Yeah. I agree with you that it's the right idea. And B, I think it still would go along with you. I think there's still, you know, I've had a bunch of conversations with them on the last couple of months and ambient computing still comes up there. So I think to David's point that they really do believe that it's, like, we touched a hot stove, and now we're just a little afraid, but we still believe this is the right idea. So I still think we're in the timeline. I suppose it feels like with the AI bubble that they kind of veered in this other direction of, like, yes, some of these AI, some of the things these AI platforms are trying to do is to automate things for you and could obviously it's all contextually based. But at the time, it felt like, oh, we noticed that you walked into your house, like, every day at the same time, we're going to start dimming your lights when you leave. Right. That was their focus. And now it's like, talk to a robot. I agree with that. So it's a little bit different. I think it's because they discovered how hard that thing you just described is to actually do in the world. But it is, I agree with you. And I do think it's the right idea. But I think I'm good with, with right idea wrong. Yeah, I think that's good. This is where it lives. Yeah. Question number two was Google Glass Peak anything? I have a few, but I'm curious if either of you have thoughts. It was Peak Glasshole. Peak Glasshole. It was Peak Glasshole. I'm going to say it was Peak Live demos. Yeah. It was, it was Peak Surge. It was everywhere. For good and for bad, it was Peak Surge, Brynn. It was Peak Tech cringe. But it didn't feel cringe at the time. Was it Peak Google? Yeah. I don't think so. I think. It depends on what you mean by Peak Google. It's like we mean Peak Google with them going high-pipype. Oh my god, this is a thing. And it's dead. I mean, I would say that is in a certain way sort of peak Google. Yeah. But I think like, just kind of what you were talking about earlier in terms of like our relationship with Google and what people thought Google was as a company. Yeah. It was like save the world. It was. What project loon to me is Peak Google? Project loon was there ever developing countries. That's good. You fly blimps and you give everyone internet for real. I used to talk a lot about how I liked Google's basic trade where it was like we're going to give, we're going to go out of our way to give everyone access to the internet because we're going to make a ton of money because they're going to use Google products. And for so many years, I was like, I'm cool with that. Yeah. And then I realized that was, I was dumb and wrong. And that's the good point. Well, then Meta did that. Right. But the only websites you could use are Meta Web. Right. Yeah. Okay. So I think I agree. Were they Peak Smart Glasses? No. No. Okay. All right. Question number three, if you could time travel back and build this thing yourself, I'm putting you in charge in 2011 of Google Glass. Could you make it more successful knowing what we know now? Yes. I think this might be the easiest yes of all time. It's so easy. It just don't make it look like that. Make it look more discreet. Don't, don't, don't do whatever that marketing rollout was where you just. I say at a tally late. That's all I think is. That's one. It's a daily day. One kind of fix it in one meeting. I feel that way. I don't know. I mean, there's just a lot of different things, but I think don't be a jerk would have helped them a lot. Be a little bit more proactive and think about the privacy question because they were caught very on the back foot with the privacy question. So then it makes it look like you didn't think about this thing. Have a use case for people explain why you would want this. So notably, probably why the vision pro is not doing well because there's not a use case. Everybody's like, it's a monitor for my Mac. I have one of those. I can watch a movie alone. Yeah. Yeah. Yeah. I do think if it were me, I would have done surrogate brain stuff to martial all of my resources towards making video chat happen and make that the killer app of Google Glass. I don't know if it would have worked, but that would have been the one thing where I'm like, yeah, the weird thing is like because you like Apple had to do it. And to invent the whole thing with your persona because then it introduces the question of, yeah, you can see the other person, but they can't see you. I guess they could see you're at first person view if you wanted. Yeah. But that was. Yeah. I would have done was I would have skipped trying to go straight to the consumer with it. And what I would have done because when I recently went on vacation to Italy, I realized that the meta revamped display was most useful to me as a tourist. So I was like, oh, just give these to museums. Give them. Oh, talk to you about. Talk to you about the things that you're seeing. It's a great point. Give them to opera houses and theaters so you can see subtitles. And then not only do you get normal average people going and getting familiarized with the tech, thinking it's not scary, you get them to go like, oh, this is why I would want this. Oh, how else could I use this in my life? You know, Nintendo did that with an Nintendo DSI. They gave it to museums and you would go around the museum and take pictures of things that it would tell you about. I remember they recently canceled that and it was like a big deal. But that's another episode. Question number four, will the youth ever make it cool again? Google last. Yeah. Is there a like retro nostalgia? No. Yeah, this would have worked if there were shorts and reels in 2012, but we were just not there with social media. Yeah. Yeah. Yeah. Yeah. Yeah. Okay. That's a fun counter future. Like if Google had been like, okay, actually, what we're going to do is instead of whatever weird nonsense we did with Google+. We're just going to do TikTok. Yeah. Yeah. And glass was a TikTok camera on your face. I think that would work. Maybe that's how we make it. Yeah. That's our time track. I think so. I think you're probably right. It's legitimately why the meta-glasses are working now. Yeah, percent. Because it works with the content. Well, first of all, we have a content creator sphere that's not YouTube, right? That's like short form content is a thing. You know who owns YouTube, by the way? Google. I mean, you know, they could have done. If they had done shorts way back then, you know, this might have had some sort of gumption because, you know, what do kids want to be these days? They want to be influencers. So they have this built-in content creation tool pathway. So it's actually a very funny way to think about this thing. If they had just gotten rid of all of the ambitious stuff and just said it's a face camera for vertical short form video. It's a face GoPro that's not ridiculous. Which meta, I don't think meta anticipated that either. No, they didn't. They were shocked. They were surprised. Yeah, they're just like, we need to be able to talk about the world. And every single time someone has used the Raven meta or whatever the health are called, they go, oh, yeah, I can ask about that. Like they always forget. Listen, I went to the Vatican Museum. I was testing out because you know, they say, use it in a museum, do whatever. And I was like, okay, let me test it. First of all, the Vatican don't have Wi-Fi. So I'm on crappy international data. I'm going like, what am I looking at? I'm looking for nine out of 10 times. It was just like, you're looking at a marble bust. One time it could tell me what marble bust I was looking at. And so, you know, I'm like, man. That's another one for the nothing has changed files. That's my, that's, yeah. That was my experience very much so with the Humanei IPon. Standing in front of a giant statue of Abraham Lincoln. It's like, you're looking at a square marble object. Oh my gosh. Oh my gosh. At all. That's not what it is. Okay. Yeah. So, what is the most important thing that I've ever done? I've never seen a statue of this product. Should every current version of this kind of product have? What would you take off of Google Glass and ship on the Meta-Rabe End Glasses? I have an answer. I like the way that they showed the notification system working in the demo videos. The little pop-upy circles that kind of appear in front of you. Yeah. That was nice. I agree. Nothing for me. I think the only thing I could argue is the light weightiness of it, like that concept of it being quite light on your face because most of my issues with current smart glasses is that they're not comfortable. They don't, I can't wear them long term. I just can't. So, you have to light weightiness it. Otherwise, I'm just like, great idea. Like throw out most of this form factor. Yes. My answer is kind of related, or just can be the modularity of it. Like, I think if they've sort of designed and built it wrong, but the idea that you can like take off the lenses when you're inside or whatever and want to just have the display but not be wearing sunglasses, like I have a pair of the Meta-Rabe End sunglasses. And they're sunglasses, which is useful when they're sunglasses. Right. And I'm not going to sit at my desk at work and wear sunglasses. Right, I'm going to be museum. Right, so they do. They don't have transition lenses, but it costs more. Right. And even that, like I don't wear glasses because my vision is sick. I feel like I've mentioned this before. Like I have really, like, choice fit too. Wow. Okay. As the... 20 and 20. David's power to hear. But I like the idea of like, if you're going to give me something like this, I want one that is both useful as glasses when I want them to be glasses and then not even sort of affectation glasses, just not glasses when I don't want them to be glasses. I don't think Google did it right, but I think like, directionally that idea was an interesting one. It's true. I would like to see somebody better at design trying to do it. All right, three more questions. These are the Hall of Fame criteria questions. In order to get into the version history Hall of Fame, it has to satisfy all three of these criteria. No. Hall of Fame question number one. Did this product do something truly new? Kind of. Kind of. Really? I think it is an easy yes. I really do. Like... Yeah. I mean, if you want to be pedantic, just think about the like, response to that first video in 2012. Yeah. That it was like, they've invented a new kind of relationship with technology. Yeah. I was going to say like, there's no way this was the first head mounted where at all the time. No, that's not. But it was so close to the invention of the smartphone and the way that the UX worked on smartphones and just transitioning that over to a headset display. Right. That it was pretty novel at the time. Yeah. It was like the first version. Yeah. Why are you hesitant? No, I'm just saying like, on a technicality to your point, it's not the first version. The first head mounted display. No, first, not at all. This tech has been around for 60 years. Yeah. It's a old technology. But like in the history of it, did it do something new? I would say it's the first like Google will say it's not consumer, but it is the first consumer of smart glass. So yeah. Yeah. Okay. All right. Hall of Fame question number two. Was it either remarkably good or remarkably bad? Both. Honestly. It was remarkably... If it's both, is it neither or is it both? Because it was remarkably bad in the sense of like if you're going to pitch this technology, you absolutely did not land it. But it was remarkably good in the sense that like you actually made a thing that made people see what the vision was. That's the thing. It's a hard question because the human AI pin is remarkably bad and then it just did not work at all. Correct. Yeah. This did what Google said it could do. Yeah. It's like... So it's not remarkably bad. It just remarkably failed. Yeah. Yeah. I mean, I think the story of it is remarkably bad in a lot of ways. But the product itself, I'm not sure, was remarkably bad. It wasn't. Yeah. No. Like, I really, to your point about history remembering this a little bit more kindly, it was ahead of its time in many ways. Yeah. Like the product itself for the components that were available at the time, for where the culture was at the time, the engineering that went into it, it's actually remarkably good. Yeah. In my opinion, they just got a lot of things wrong about what people wanted. Yeah. So like, in that sense, they remarkably out of touch. They also did it before because this was still during the big data era, like Wave, and this was before the IoT Wave, which happened more in 2015, 2016. So considering they had to make it that small and they were still able to even have five hours of battery life on a thing that should have probably used more power than it did, better than you would expect. In that era on your face, you would expect to last like two hours max max max, because even now like a lot of those products, like Vision Pro last two hours, you know what I mean? Yeah. But the big aspect of it. I will say you're making me realize that maybe the answer to the time trouble question is go back in time and just don't let Sergei Brin see it. And like seriously, like there's a case of like what if you had just let this thing exist inside of the moonshot factory for five more years? Let them develop it. Just let it get better. Let them build it. So people get more use to technology. Like if this thing had shipped after the Apple Watch and after we'd had a lot of questions, a lot of debates about what it means to have technology on your body and how it should have our relationships. Like maybe if the first version of this thing comes out in 2017, it's received completely different. Yeah. It would be, I mean, the privacy question I think is the biggest thing and no one has really answered it in a way that makes sense. But I think if you took it, if Sergei Brin had not been allowed to see it and had been allowed, we had let them cook just a little bit longer. I think you know, this would have hit very differently. Yeah. I think so. Also, Google lens came out like 2017. So that implementation in this is basically what Meta is trying to do now except it would have been more obvious to use it for that purpose at the time. Totally. Because people are using Google lens all the time to identify plans. Yeah. I say this about the Meta. That's exclusively what I use it for. Yes. It's awesome. I say this about the Meta glasses all the time is that they have thought of nothing original. As we've said in this, they thought of nothing original. All they did was nail the execution. Right. No, all they did was call someone who knows how to make glasses. The nail the execution is what I'm saying. All they did was. Why Google is now working with someone who knows how to make glasses for their astra. Yeah. And so all they did was nail the execution and all Google didn't do was nail the execution. Yeah. Just that. Just that. Just that. I think it's my fault. I think if the question is remarkably good or remarkably bad, I think glass fails. I think it exists somewhere between it. It's so difficult. It's. I do feel like it should be in the Hall of Fame. I do. It is so important. Yes. It's so iconic. It's iconic. Let's see if it passes number three, which is, did Google Glass have a lasting impact? Yes. Yes. Absolutely. And in the history of smart glasses, there's going to be a whole chapter dedicated to Google Glass. Everything that has come after in this space, you can trace back to this. The genesis of it, the ideas of what we should be doing with smart glasses, the mistakes that we are currently making. The issues that we are currently not solving, it all goes back to Google Glass. What are you sure that the whole nothing has changed thing means maybe Google Glass wasn't that important? Maybe we learned nothing from Google Glass. No, it was important because it is like the touchstone. Like anytime I have to explain things to people, it is the touchstone I go back to because it is the thing that everyone remembers. Like when we have this conversation, the fact that glass hole was coined from it and that's going to be used in perpetuity. That's the thing that we use forever. The lessons that people have learned in design from it, like we saw that patent with the little smart ring. Those are things that people are still exploring. Just the idea of the projection that being in one side, the use cases, is it enterprises? Is it not? These are all things that started with this device. And so if we were to have a history textbook, there would be a whole section and chapter dedicated to this one thing and the lessons that we've learned from it. So I think that's a huge impact. When I think about the iconicity of consumer technology, the human AI pen is going to be a blip that nobody cares about. You know what I mean? But this is a thing that feels like a cultural touchstone. It also failed. It also had similar problems, but it is a thing that people will continue to talk about. Nobody is going to talk positively about the human AI pen. I think it's five years away from being essentially lost to the either of technology. Google Glass will not. All right. Google Glass, welcome to the version history, Hall of Fame. It's an 100 half year here. I did not think it was going to get in, but I think it's the right call. I think it should. All right. It's time for us to get out of here. David, put these back on. You clearly look the best of the three of us wearing these. So put those back on. Thank you to both of you for being here. This was delightful and good fun. I look forward to doing this with many more failed wearable, eyeable products. If you want to support this and everything that we're up to, subscribe to the verge. If you subscribe to the verge, you can also listen to this podcast ad free. 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