Miracle Mentality with Tim Storey (Motivation, Self Help, and Mental Health)

How Personal Leadership Generates Professional Success with Black Hawk Pilot Elizabeth McCormick | E7

49 min
Sep 29, 202510 months ago
Listen to Episode
Summary

US Army Black Hawk pilot Elizabeth McCormick discusses how personal leadership and resilience drive professional success. She shares her journey as one of the first female military pilots, emphasizing the importance of self-belief, compartmentalization under pressure, and building relational trust in leadership roles.

Insights
  • Personal leadership begins with self-trust and intuition before external validation; pioneers must believe in themselves when role models don't exist
  • Resilience and grit are learned muscles developed through repeated failure and recovery, not innate traits
  • Effective leadership has shifted from positional/rank-based authority to relational trust built through shared effort and genuine presence
  • Organizational success depends on proper hiring and role alignment before onboarding; job descriptions should attract the right personality types
  • Leaders must meet people where they are developmentally and equip them with emotional intelligence and coping mechanisms often missing from education and home environments
Trends
Growing emphasis on emotional intelligence and mental resilience training in corporate workforce developmentShift from command-and-control leadership to relational, presence-based leadership modelsIncreased focus on proper hiring and personality-role alignment as foundational to organizational successRising demand for female leadership voices and pioneers in traditionally male-dominated fieldsCorporate investment in succession planning and high-potential employee development programsIntegration of storytelling and interactive engagement in professional speaking and trainingRecognition that workplace leaders must fill gaps in emotional development not provided by schools or familiesEmphasis on preparation and rehearsal as competitive advantage in high-stakes professional environments
Topics
Personal Leadership DevelopmentFemale Leadership in Male-Dominated FieldsMilitary Pilot Training and OperationsResilience and Grit BuildingRelational vs. Positional LeadershipEmotional Intelligence in the WorkplaceHiring and Role Alignment StrategiesOrganizational Onboarding Best PracticesSelf-Belief and Intuition in Decision-MakingCompartmentalization Under PressureSuccession Planning and Talent DevelopmentPublic Speaking and Audience EngagementWorkplace Harassment and Overcoming AdversityBlack Hawk Helicopter OperationsAuthenticity in Professional Communication
Companies
GlobalSKU
App platform for reselling items; host offered free month subscription to first 50 podcast listeners
Starbucks
Used as example of poor employee training and leadership standards; host discussed substandard service experience
Chick-fil-A
Cited as exemplar of excellent employee onboarding, training, and hiring practices
In-N-Out Burger
Referenced as example of operational excellence and employee training standards in fast-casual dining
eBay
Listed as one of multiple platforms integrated into GlobalSKU app for price comparison
Amazon
Listed as one of multiple platforms integrated into GlobalSKU app for price comparison
Walmart
Listed as one of multiple platforms integrated into GlobalSKU app for price comparison
Facebook Marketplace
Listed as one of multiple platforms integrated into GlobalSKU app for price comparison
People
Elizabeth McCormick
Guest discussing personal leadership, military aviation experience, and overcoming workplace adversity as female pioneer
Tim Storey
Host conducting interview; has doctorate in world religion and master's in counseling therapy
John Paul Dujara
Friend of host; creator of GlobalSKU app; featured in previous podcast episode
Brené Brown
Referenced as thought leader with signature message on authenticity
Grant Cardone
Referenced as thought leader with signature message '10x'
Ed Milet
Referenced as thought leader with signature message 'max out'
Amelia Earhart
Referenced as historical female pilot role model; discussed lack of female aviation pioneers
Marcus Limonis
Referenced as speaker who engages audiences by leaving stage and entering the crowd
Jesse Edslurz
Referenced as speaker who engages audiences by leaving stage and entering the crowd
Kira Knightley
Elizabeth's choice to play her in a potential biographical film; cited for grit and toughness
Quotes
"It's okay to believe in yourself first. Other people may not see what you see and it's okay."
Elizabeth McCormick
"You have to focus on what you can control, the things you can do."
Elizabeth McCormick
"There's no autopilot in life."
Elizabeth McCormick
"Grit, the resilience, some of it just comes from keep showing up, right? So even when it's hard, it's a muscle, right? It's a learned skill."
Elizabeth McCormick
"We have to meet people where they are and not where we wish they were and see that potential."
Elizabeth McCormick
Full Transcript
Hello, MiracleMetallityFamily. You just heard my good friend, John Paul Dujara. He was so good on this podcast. I want to tell you something that he's doing that I think is amazing. I'm introducing to you for the first time, GlobalSKU. It is an app designed to help you make extra money for stuff that you have just sitting around. Now, how does that work? Number one, it only costs $12 a month and you can cancel anytime. What happens is that you scan an item and it tells you what the item sold for in the last 90 days. And it lists across multiple platforms including eBay, Amazon, Walmart, Facebook, Marketplace. This is amazing. Go to the GlobalSKU website or the App Store and start making money today. But have something really good for you for the first 50 people from my world that comment, I'm going to give you GlobalSKU for absolutely free for one month. For the first 50 people that comment, I want to give you a free month subscription to respond right now. That's GlobalSKU. Sometimes you don't have anything but yourself. Your family doesn't believe in you or you feel like no one sees what you see. I want people to know it's okay. It's okay to believe in yourself first. Other people may not see what you see. Elizabeth McCormick, US Army Black Hawk pilot, turn leadership speaker. What was your assignment when you were in the helicopter for the Army? So I flew what they called General Aviation Support, Command and Control, Military Intelligence Missions. I can't tell you about that one. I didn't know that I was an early pioneer. I didn't know less than 1% of all military pilots were women. I just again had that really clear vision that this is what I was supposed to do. You have to focus on what you can control, the things you can do. And I had to find a lot of techniques in flight school when I drew the flight instructor who didn't believe women should fly and try to fail me. I had to find techniques at my first duty assignment when I was being stopped and physically abused by another pilot in the workplace. Hello, my name is Tim Story. Welcome to Miracle Mentality. It's for the dreamers, the doers, the believers in something greater. In each episode, I'll invite you to rise above the mundane, to push past the messy and learn to live boldly in the miraculous. Every episode will have practical wisdom, spiritual insight, and my guests will explore what it takes to activate your Miracle Mindset. Remember to subscribe, follow, and like. Welcome to Miracle Mentality and I'm talking to Elizabeth. How are you doing today, Elizabeth? Excellent. Glad to be here. So I've been studying you on stage and I love speakers. I love watching speakers. I love watching comedians. How much did you learn from comedians to have the style that you have on stage? Oh, wow. I was a student of the industry when I first started 16 years ago. I studied days, I studied weeks of footage of motivational speakers and comedians and sat with a notepad and had a plus and a minus. What did they do that I liked, that I wanted to incorporate in my style? And what did they do that I didn't like? Because I didn't know. Like, it doesn't come naturally. You have to figure out what you like. Yes. I think that the best speakers are comedians because as you know, they are looking for some type of a laugh or some type of return like every minute and a half or two minutes. And this is what I found with you. Like your on stage presence, body language is so, so good and very refreshing because I also speak different places. And I think that a lot of people are a little bit robotic and I find your, your style like very refreshing. The speaking side of things, tell me how much you like it because I know you do a lot of it. Yeah, I do. Around 100-ish, 110 events a year plus virtuals now. I love it. I love that they're all different industries and all different, you know, objectives. And I have to make it a, it's like a puzzle. I have to fit what I have, my stories into what they need every single time. It's never the same. Even though some of the stories are the same, how I relate it is never the same. And it's always their first time. Yeah. And I love how you built yourself out because like if I look at notes, US Army Black Hawk pilot, turn leadership speaker, and then I, you know, I studied all the things about your military background and that, but I love how you, you've taken your background and brought it into leadership and to teach us how we can step into stronger leadership. And one of the things that you talk about is soar to success. So when you think about soaring to success, let's break that down a little bit. Okay. So soar is, well, one of the things I'm famous for is I teach the audience how to fly a helicopter. So literally I get that interactive experience. You probably saw that on the videos, the interactive right hand, left hand, feet, the whole room leaning together and creating that rapport building experience. And what soar and fly all mean is that you're in the pilot seat. You're in the pilot seat of who you are, how you show up, what you say, what you don't say, what you do, what you don't do, what you procrastinate on, what you take care of, how you interact in your relationships. Like there's no autopilot in life. I want to go a little deeper on that because my background, my doctorate in world religion, my master's is in counseling therapy. And a lot of what I do is in the area of therapy. So when I started seeing you touching on some of these topics, you really piqued my interest, not just to interview you as a guest, but I was really liking what you are saying. Because I think sometimes when you soar, you have to soar even while you are hurt or you're in pain. And so you with your military background, and then you with all the responsibility in the military, talk to me a little bit about the importance of playing hurt. Because some days you don't feel good on a Monday, but you still have to find a way to take care of your kids or do your job or live your life. Yeah. Yeah. So sometimes when you are hurt, the only thing you can do is show up. Right? So that you have to focus on what you can control, the things you can do. And that might include your mindset and what you're thinking about yourself in those moments and everything. And I had to find a lot of techniques in flight school when I drew the flight instructor who didn't believe women should fly and try to fail me. I had to find techniques at my first duty assignment when I was being stalked and physically abused by another pilot in the workplace and went on for almost a year. There were all situations I had to find the strength and fortitude within myself because nobody was going to do that for me. Yes. And I see that you talk a lot about resistance, not always using that exact terminology. But I call it like an opposition to your mission. So whether it's a situation that you're saying of a person doing what they did to you, which was unfair, but still having to show up, probably fighting personal battles in your own life, having to show up. Tell me one thing that helps you to have that type of resilience inside of yourself. It's really about focus. It's what the battle in here. I had to compartmentalize. I had to be like, I can't do anything about this right now. I can't do anything about the situation I'm in. I can't do anything. What can I do? And really focus on what's next, what can I control, what can I do? And so I really learned how to compartmentalize the things that I couldn't do and put those in a box. I'll worry about those and stress about those later because worry and stress just eat away at your energy, eat away at your physical presence and how you're showing up. And it wasn't helping me. And I learned that really fast as a pilot. You can't show up impaired in any way. There's lives on the line and missions to fly. Yes. So I obviously know from watching you and studying you, your fascination with the helicopter, which I find that very interesting because I know a lot of people are fascinated with other things, but not necessarily saying, oh my gosh, a helicopter. And someday I'd like to fly one of those. Try to explain that type of fascination. I think that it's interesting because in my opinion, it's almost like God pulling you towards something or some people may want to say the universe pulling you towards something, but it was like something supernatural was pulling you towards an attraction towards this helicopter. Yeah. I didn't grow up saying I'm going to be a pilot. I thought I was going to be a lawyer or a jewelry designer or all these other things. I ended up going to school for architecture and it wasn't on my radar. But at some point when I went out to the flight line and I looked at the helicopters for the first time knowing I wanted to join the military. That's a whole other part of the story. But I knew that this is what I was supposed to do. So I don't think it's necessarily that I had a fascination with helicopters or even flying. It was having that deep visceral knowledge that this is what I'm supposed to and meant to do and listening to that inner voice and that inner story that comes out in those moments. Talk to me about stepping into the helicopter the first few times and you see all these instruments. You see instruments and I'm just going to use layman's terms what I would consider gadgets. I would find that to be very intimidating. I'm intimidated at CVS when they want me to check out for myself. Well are you sure it's not the four foot long receipt you get afterwards? I think that's part of it. Exactly. So yeah we could use all that for coupons right because we are coupon people. But I usually at my stage of life I usually go find somebody that's about my age at CVS who works there or maybe someone who's doing it and saying can you walk me through this? So when you're sitting in the seat, do they call it the seat of a helicopter or do they call it something else? It's the pilot seat. Okay so when you're sitting in the pilot seat and you see these gadgets and these things in front of you, how long did it take you for those to be like your friend and your ally rather than yikes that's a lot coming at me at one time? Well first they don't put you in an actual aircraft. They start you in like a mock-up so now it would be like a simulator but we didn't have fancy simulators when I went through. And so it was just a mock-up of all the gauges and we had to know what every single gauge meant, what it was telling us. We had to know the limits, like how high it could go. We had to have all that memorized before they would even let us get there. So the preparation to be ready to get in there was super important. There's a reason flight school was 42 weeks at that time. Wow so 42 weeks. So one of the things I have found in helicopters is that they're tighter than being in business class on my way to Germany. They're tight. Did you ever go through feeling a little claustrophobic like this is such a tight space because in that tight space you still have to do your job? Well the tight space is intentional because you have to be able to reach everything. So you've got your cyclic on your right hand, your collective on your left hand, you've got gauges in the middle, you've got gadgets and gauges, all four feet of cockpit display, you've got circuit breakers, you've got an upper console up here, you've got the circuit breakers behind your head that you might have to check in an emergency. So there's a lot and it all has to be within reach. So everything needs to be, in fact one of the tests to get into flight school as part of my physical was arm span. Yes. Like you had to have a minimum arm span, you had to have a minimum leg reach. Like you had to meet these standards before you could even be considered to get a spot in the flight school. So it doesn't feel claustrophobic. So for some that do not know your story because a lot do because you speak as you said over a hundred times a year probably all over the world and then the books that you've written and all the shows that you've been on. What was your assignment when you were in the helicopter for the army? Can you tell us about your assignment or assignments? So I flew what they called general aviation support which is command and control, VIP, military intelligence missions. I can't tell you about that one. If I did, well you know what would happen. So I did a lot of multi ship missions. Most of the time after when you first get there, when you finish flight school and you have what's advanced training, so that's when I learned how to fly the Black Hawk specifically because you don't train in an advanced aircraft. You train in a more basic one for me that was the Huey and then got to Black Hawk and then you go to your duty assignment. And even when you first get your duty assignment after almost a year of training, you're not ready. You're still not ready. You have to go through, you have to learn the area. You have to learn the traffic patterns. You have to learn the routes to go in and out so you're not flying over people's homes. You have to, you have a lot to learn. Yes. So you fly with an instructor pilot until they sign you off and decide that you are qualified to start flying as a co-pilot. Yes. Okay, help us with this because you're talking to a bunch of lay people today. Okay. Is that do you always have a co-pilot with you or do you fly alone? So I will say almost every military helicopter is a two-pilot aircraft. The Black Hawk specifically is. Technically the Huey that I flew in flight school could have been flown single pilot, but it had two seats and two sets of controls and the military basically said you're flying two pilots even if, even though the aircraft has the capability of one. So there's always a pilot in command and a co-pilot. Okay. So once again, I'm fascinated by what you're doing. You're taking a lot of what you've done from your background, your history and really like life coaching people, training people. And so talk to us a little bit about the power of partnership because you are in my opinion strong-willed. I see that. I see the humor and all that that's there, but I also see that woman that's like strong that gets things done. How important is it to be in alignment with the co-pilot? Well, okay. First, I want to, like I didn't used to be this strong person. Like I, like this is cultivated. Like this is hard fought, hard won. You know, still could be that little shy girl in the background that wants, watches the world go by. Right? So I just really want people to understand like this is, this is, it's an evolution, right? Of who you are and how you want to show up. And I want to stay there for a minute because I felt that from you because I saw how genuine you were in different audiences. In my opinion, any audience that we speak to, I need to know the climate and the culture, the climate of what is the crowd like that time? Is it at two in the afternoon, maybe they're tired? Is it early morning? You were talking to early morning crowd and you talked about maybe some of you need your coffee first, but I saw the way you're able to work with crowds in my opinion, so genuine. And that's coming from the side of you that is the one that you were talking about, where you, you lead with love, you lead with your heart, right? So, but then you have to have that other side of you of responsibility and you are in the military. So you, you were saying that the grit was almost learned. So talk to me just one little point about how one develops this type of grit. Well, that, you know, grit, the resilience, some of it just comes from, keep showing up, right? So even when it's hard, it's a muscle, right? It's a learned skill. It's not like you're born with that. You're not, no one's born with that, right? We learn it by falling down and getting up again and again and again, which we do as children. And then as adults, we suddenly lose some of that. We don't want to fail. We're afraid. We're afraid of failing. We're afraid of success and what it might bring. We just, you know, it's a lot of, a lot of autopilot and not being proactive and, and just responding to what happens in life instead of being, shifting your awareness and being aware and being willing to try new things. So I think a lot of it, it's definitely a muscle that you can cultivate and scale, but it requires you to be out of your comfort zone and keep trying new things and build that muscle. I'm going to step into another subject in just a minute, but I want to stick with you on this subject for a moment. So when I would think of the elements that you might have to be challenged by as a person that only knows so much about this, I would think of like fog. I would think of birds. Give me two or three other things that we might be dealing with in your type of job that you had. Yeah. Emergency mechanical, emergency procedures, right? It might happen. I have one of my stories is about almost crashing the helicopters. We don't have time for that one today, right? But so mechanical, there's weather, there's weather phenomenons, there's poor communication, there's all kinds of different things that go on. There's the training issues, the lack of training. When we flew the Secretary of Defense, we did the entire mission start to finish without the VIPs the day before. Like the preparation level that we went through was unheard of. I mean, you don't see people going through doing a full day of rehearsals before they do a presentation or a pitch deck, right? You just, you know, the level of preparation that we had, I think, as civilians that discipline, we need to cultivate more of so that we're being proactive and we're prepared when something does happen and we can handle things better. I'm believing that you're enjoying this podcast, The Miracle Mentality. And so the best way to help other people is to share it with a friend, family member, or even a colleague. We work hard on getting the right types of guests that will make your life go from the mundane, the messy, the madness into the miracle mentality. Don't forget, your mindset is yours to set. So make sure and share this with someone else. And then tag me at Tim Story Official. That's Tim Story Official. Thank you for making this one of the most listened to and watched podcasts out there in the world. And guess what? Get ready for miracles to come your way. Okay, so Elizabeth, I'd like to take you out of the helicopter for a minute, if you don't mind. Brené Brown, her signature message is on authenticity. Grant Cardone is 10x. Ed Milet is max out. If I was to describe you to a friend of mine, I would say her signature message is what? Personal leadership. Okay. Tell me why the interest in that. Grant Cardone, I know 10x because he didn't have much when he was a kid. Ed Milet felt like his family did not max out. Brené Brown, out of her own personal experiences, trials, talks about dealing with weight issues, challenges, just life. So how did you come up with this as one of your signature messages? Because when I went, was in the military, when I was in flight school, I was the only female. And I didn't have a mentor. I didn't have a role model. I mean, Amelia Earhart, we know what happened with her, right? So I really didn't feel like, I didn't feel like I had anyone but myself. And when you don't have anyone but yourself, I think a lot of people listening or watching, sometimes you don't have anything but yourself. Your family doesn't believe in you or you feel like no one sees what you see. And I just, I want people to know it's okay. It's okay to believe in yourself first. In fact, you should believe in yourself first. Other people may not see what you see and it's okay. Yeah, I think we need to stay there just for a second because with Amelia Earhart, you make such a very good point. Like for me, I could see other male motivational speakers. You can go back to the 40s and guys were famous for being talkers, right? So if you would look for a reference, there really wasn't really much that was there. And so in this case, whether knowing it or not knowing it, you became like a pioneer in the space. And when you're a pioneer, it's not always such an easy thing because you're going into faces and places and spaces that maybe others have never gone. So tell me, were you more intimidated by that or were you more motivated by that? And this is going to tell me a little bit about your personality. Well, I can tell you at first, I didn't know. I didn't know that I was an early pioneer. I didn't know they'd only let women in 15 years before. I didn't know like that there was less than 1% of all the military pilots were women. I didn't know there were all these obstacles. I didn't know it was going to be hard. I just again, had that really clear vision that this is what I was supposed to do. So I think that actually helped me kind of going in blind and not knowing all the obstacles and odds. But it was hard. And I didn't really look for role models when you're in it. It wasn't until afterwards I went a kind of hindsight and looked at it and went, wow, that was really hard. And I didn't really have the role model poster up on my imaginary wall in my head to look at. It just was again, I stayed true to the kind of the vision that I believe was divine for me that gave me that said, this is what you're supposed to do. And I think when we're given any kind of vision like that, our biggest job is not to mess it up. Yeah, I like that. Elizabeth, do you think that in leadership and people trying to find their purpose in life, do you think that it's more decided or you think it's more discovered? And I want you to really take your time with this because on the male side, most male leadership coaches are all about the decision, the decision, the decision where I find that a lot of women that I'm close to, they teach leadership, they talk a lot about discovery, which is like the unfolding of something. And obviously, it's a hybrid. But from the way you teach leadership, do you think it's more on the decision side or discovery side? Or what would you do with this subject? It's both and neither. How's that? Okay, so this is interesting to me. Yeah. Okay, so I think it first comes from trusting yourself and your intuition, right? Because you can make decisions in a vacuum without trusting your experience or background. And you can discover things about yourself, but not trust them and take action and do something with it, right? So I think it really like before you make a decision and before you, or during that path of discovery, you have to find that awareness of yourself or you trust your instincts and you trust your vision and you trust your decisions and you trust the discovery that you have in that. I think without that inner navigation, is a decision going to work? Is it going to be the right decision? Are you going to second guess your decision, right? Or is it going to, and even in the discovery, you might find the perfect thing, but not have an awareness to see it. Yes. Okay, so when you are about to speak to an audience and you speak to very large audiences, and you also speak to mid-sized audiences, but I see you in a lot of large audiences, what are you thinking about as far as the people in the crowd? One of the things I like to do, I've been on this tour called the Aspire Tour for two and a half years straight, and we hit city after city after city. And what I like to do is I go out before and I shake hands with people. I like to hang out in the lobby. I don't like to be in the green room. Like most of my buddies, they like to meditate or something in the green room. I want to be with the people because I want to see why they came. Good. I want to see why they came. Like, what made you come? And like, oh my God, Tim, I know this is in Phoenix, Arizona, but we drove 12 hours from and they named the city to come. So that excites me as a speaker because now I'm talking to people that I know a little bit of their stories. What gets you in the mood to talk to certain crowds? Well, first of all, it's not about me. It's not about you, Tim. It's about how our story, our presentation, what we're presenting with the education, the content, the delivery, the story, the humor, the presence. It is all a tool. It is all a tool to help that audience experience, to help that audience shift in their behavior or change. And I think, I'm with you. I don't meditate in the green room. I don't want to stand behind stage until right before. I want to be walking through the crowd and feeling their energy. Are they nervous? Are they excited? I could see that. I could see that. I didn't see you doing it, but I know in one video I watched when they introduced you, you came from the back of the crowd and then you kind of danced and you had very good dance moves. I don't know where you got those, but you have good dance moves. Yeah. So I could see that. Like you coming from the crowd. My friend, Marcus Limonis, is very much like that. He likes to leave the stage, get into the crowd. Jesse Edslurz a lot like that. And I think that that's very needed because otherwise we're like those people up on like a 25-foot stage talking down to people. And I think that you are more like the communicator, maybe. Yeah. I try to make it conversational. I mean, some of it is a little, you know, beating them engaged and putting them in activities and different things to make it interactive and engaging for them. But it's always like I had one, I did this last week, that I got partway through and I went, okay, they need this. No slides, no anything, but you just kind of like have that, again, that intuition, that awareness and that trust and say, they need this. And so on the, excuse, on the fly, I got to adjust and, you know, I cut something else for time to keep us on time, but I also added this piece in and afterwards the big boss, the chief of the whole department, and this is in Austin, came up to me and said, that was what we needed. Like, I didn't know that going in. I just knew from enough experience doing 2000 plus engagements that I could feel that, that that was an issue. I overheard the stories they were talking about when they didn't know who I was yet and I'm walking through. Like, I knew that there were some issues that needed to be addressed that I knew I could address. So I think, again, that kind of comes back to that trust, awareness and personal leadership and being willing to make those changes on the fly. Okay. Let me step into one of your strengths from seeing a lot of the subjects that I've studied you online is staying with this leadership idea. I want to ask you a couple of questions about leadership. So with my family, we were lower income, but I'll never forget my mother said we're lower income, but we're not lower class. So I comped in California, seven people in a two bedroom apartment, but it was always clean. You never saw dishes style packed up. Me and my brother could do the dishes, but when we finally got a house, my all three sisters can mow the lawn as good as the boys. So everything about our family was disciplined. And so many times people say like, how did you guys rise out of like the inner city, but in a tough environment to step into all of you really succeeding in life. A lot of it was my mother being an amazing leader. So talk to me about old fashioned leadership compared to what you see as the leadership that we see today. I think old fashioned leadership is more like military style. It's rank, it's positional leadership, right? It's do what you told me. I knew you were going to give me, I knew you're going to give me a great answer. No, I knew you're going to give me a great answer. It's because you just hit me with something and I interviewed some pretty smart people. You, what you just said, even on the military in the rank side, okay, keep going with that for a minute because this is interesting. But I see it in corporate America too, right? Versus like my first leadership job when I got out of the military, I worked in a warehouse. And when I worked in that warehouse, like it was 120, it's Dallas, it was 120 degrees in the summer on the second story where we had equipment. And I didn't send a warehouse person, male or female, out there. I went out there. Like I got dirty. I had so the they had, we built that respect. Yes. Because they saw me doing, it was a union shop. So I couldn't touch anything or move anything, right? I had to, I had to work with the parameters I was given with that, but I still could be out there with them. And I wasn't, you know, so they saw me and because of that built respect and because of that, I got promoted faster up higher and ended up working, being over the warehouse for a while when someone else was injured. Like they trusted me and I built that. So I think, you know, if the first part of it is that internal trust, I think at now leader with leadership, it's we have to cultivate more relational trust, not positional trust. How do we make sure that you don't get grouchy and I don't get grouchy? Because we're so into being on time, strong leadership, because this is just the way I've been raised. So I'll give you an example. I walked into a Starbucks one day and I love Starbucks. So if you guys ever want to do something with me or Elizabeth, we love you guys. So we will speak for you. We love you. You can endorse us. You can sponsor us. We love you. But I walked into us to a Starbucks and everything was in disarray. I mean, they had the Starbucks uniform on, but the kids were joking with each other. Then they finally came to me. I was in the Starbucks. Then I placed my order. I was getting something for me and a friend of mine. And then they never said that the drinks were ready and they never put them there on the table like they usually do. And I found myself, even though I'm such a nice kind human being, I found myself getting grouchy for a minute, thinking like, who trained these kids? Okay. So does that ever get to you when you see the lack of effort and the lack of the high standard? Sure. Of course. I think it gets to everybody. Right? I mean, it impacts us all. We see it sometimes, you know, that's not my job. I can't help you. I don't know. You know, it's annoying. Yes. It's annoying. And what are the things we can control? Typically, that's a leadership issue, right? Yes. They weren't trained or they're not being supervised or they're not being held accountable. So what I would do is talk to a manager. Talk to their, who's their leader? Who's their regional manager, right? And talk to, because that's not the standards that Starbucks, we need to hold Starbucks accountable to, right? Because if you don't say something, and I don't say something, maybe the manager doesn't even know. Maybe they're not even aware, right? You're laughing. I'm laughing because I'm loving you. Because so yesterday, I was at a place called Farmer's Market in Los Angeles. Have you ever been there before? I don't think I have. It's a great experience. Like, it's in a nicer neighborhood. It's been there forever. And you have vegetables, they have fruits, they have all kinds of things. And I needed to go to the restroom number one. So I was drinking a lot of water. And so I needed to go to the restroom. So I kindly come up to somebody who's working at one of the stores and I said, do you know where the restroom is? And watch what he does. He goes, but he doesn't say anything. He speaks very good English, but he goes like this. And he had nobody with him. So I said, sir, help me with something. What does that mean? He goes, it's that way. I go that way and then straight or that way, then what? There's a true story. He goes, you go that way and then you take a right. Do you get it now? So here's what I, here's what my backlash was. Number one, I can't believe I'm an older guy now because I still feel 11. No, where did it go? But this guy was probably at least 40. And he's doing like this. I think this half effort side of things has got us in a lot of trouble in companies, in politics, in colleges and everything we do. And this leads to one reason why you are on the road so much and doing so many Zoom calls on leadership. Tell me how you're helping to fix this leadership problem. And then tell me how you're going to fix America. I was going to say, whose fault is it? We will not talk about fault. The fact is we are where we are. We have to meet people where they are and not where we wish they were and see that potential. Okay, slow down on that one. Some of your things are so good. I need to let him marinate. You said we have to take into account who we are dealing with. Where they are. Where they are. Because I had a very enlightened company in Nashville brought in high potential talent. They're developing those frontline first level employees that they want to groom. So smart. More organizations need to do that and develop the next level and their succession plan and deepen their bench. And so I'm there with them and I'm like, look, you're here getting this training, but your coworkers aren't. Yes. And you don't know where are we teaching resilience, emotional intelligence, coping mechanisms in school? We're not. Most people are coming into the workforce for the first time, whether it's from high school, tech school or college, whatever that they're where they're entering in from. No coping mechanisms. They're not getting it at home. They didn't get it at school. As employers, we now need to equip our workforce. We need to teach them how to lead themselves, have more emotional intelligence, boost their own confidence so that they can handle things better. Because if you're not doing it at work and they're not getting it at home, like, how are we making the world a better place? How are we making society better? How are we making our work better? Like, they can only, they can only give what from what they have. I'm loving what you're saying. So we have about seven more minutes of this interview just so you know. How do we onboard people in a better way? That's part of what you're doing with companies is teaching people proper leadership. And I think we both agree that onboarding them is so important. I think Chick-fil-A, what a job they do. So I'm the guy that yells at the kid and says, Hey, Oscar, how long was a training for you to get this good at Chick-fil-A? And then Oscar tells me like how they did it. Or we have this thing in Southern California that's now in Las Vegas. I think they have them in Texas now. Have you heard of In-N-Out Burger? Got one right up the street. You had it. Okay. Do you see the excellence of these people that are working there? I mean, it is like boom, boom, boom. You know what they're telling me? They're training. So so many of these places are onboarding people correctly. Tell me why onboarding people correctly is so, so needed, so essential. So can we back up though? Because it's not just the onboarding, it's the hiring. It's hiring well. Chick-fil-A does an exceptional job in their hiring and how they interview and how they hire, how they select their franchisees is an interview process. Why do you always have to say something that's a little bit brighter than what I say? You know, I never thought about that. Yes, it's the hiring before the onboarding. People going into the right roles. So I know you've done some work with personalities and motivators and things like that. If you put an introvert at the front counter, are they going to excel? No. Probably not. They're going to be frustrated. They're going to be, you know, they'll be all up in their head. They need to be in the execution piece where they're doing those those tasks. So like making sure the right people are in the right roles from the beginning, from the interview process, from the hiring, even from how you write the job description. Is the job description have words that will motivate the personality style of what, of who you want in that role? Like, no wonder everybody wants to hire you. My gosh, she's on fire you guys. You guys, I'm talking to Elizabeth McCormick. So Elizabeth, tell us how we can work with you. Do you have online courses, online classes? A lot of companies follow us. I think the biggest thought leaders in the world follow me. And I'll tell you something. If you were to go to my Instagram, you will see in my Instastories, I would say as high as 75 to 80% of our top speakers are all in my Instastories, because I am the person that is not a threat to them. I come from a seminary background. A lot of what I do is just like inspiration and educating people. I'm not their competition. So they follow me. So for the conferences that are out there that need you to speak, the companies that need to hire you, tell us what you speak on or what you will do for companies and how people can connect with you. Yeah. So first off, pilotspeaker.com, easy to remember, easy to spell, pilotspeaker.com is the website and that's the hub for everything. And then I speak on, again, personal leadership, leadership. And I can tailor that around an organization's objectives. Most times I'm the opening motivational speaker, the dreaded after lunch spot. I love that spot. That's like my favorite spot, right? Because I know my energy can hold them. Tim, I know you have that energy too, right? To hold them. So the after lunch spot, topics, sales, safety, leadership, and then just general motivation. And occasionally I get asked to do banquets and just tell the stories, no lessons. So I like that. So Elizabeth, I want to tell you something. Thanks for being you. It's so needed in the space because I think a lot of people are in the space for various reasons. And I always think somebody's son's out there, somebody's daughter's out there, somebody's mother's out there. And by watching all these videos of yours, the last many days, I see that you like, you so, so care. You don't just care. You so, so care. So thank you for traveling and doing all that you're doing to help people's lives. Okay, last question. So when they do a movie about you, when they do about a movie about you, we're going to figure out who you want to play you. But you could have two choices if you like. So when they do your movie, because you're the first at many things, when they do your movie, give me an idea of who you would consider wanting to play you in the featured role. So if this has been a few years, right? I've been doing this 16 years full time professionally. So at the beginning, I would say I would have said Kira Knightley. Which who I like a lot. But why not? Well, just why not still? If the story's like, I guess like, I guess with CGI, they can make her look younger. Like it's been a few years, right? So like, I was in my early 20s when all this was going on. So yes, I think that she still could do that. I like that. I liked her in Domino. Like she had like the muscle and the toughness. Okay, now you're telling on yourself, because you're talking about the grit. You're saying she's got the grit to play you. Yeah. So I, and I think a lot of the younger female actresses are, they don't have that. They don't have that, you know, yet. Yet it might come. But, you know, they seem a little, seem a little softer. Just because I'm in the entertainment business. I think you should work on a script. I really think you should. Because I think your story is so unique on what you've done in the military. And but that's just me thinking. Okay. So I've already written the books already written. Oh my gosh. Look at you. So it is, but ladies and gentlemen, you're hearing it here right now. It's not, it's not the right time yet to put the whole thing out. It's, it's, I've got another, my next book coming out this fall is Fly, First Lead Yourself is more of a business book. And so I want to make sure it has, it has some gritty grainy content in that, in that life story biography. So which would be great for movies. But I want to, I want to make sure that, you know, some of the things that I went through don't define me as a business leader and as a business, as a business speaker. Right. So I, it's on the shelf. If a movie producer calls, I have it ready, but I'm going to wait. And nobody else knows that Tim, you're like, threw it out of me. Listen, but sorry for using my gift on you, because I am a really good life coach. And I know how to draw things out of people. And I see more than the speaking, more than the books. I also see the entertainment side of you. So this is going to be really fun to watch and fun to get to know you better. Okay. So Elizabeth McCormick, what a great interview. I love your personality. Love the way you think, your mindset, you're helping us all in leadership. Thank you for being on the podcast today. My pleasure and honor. And it was great to get to know you better, Tim. Thank you for sharing space with me on this episode of Miracle Mentality with Tim Story. If today sparked your courage or helped you understand why you're created for success, I invite you to carry that Miracle Mentality forward. Visit me at timstory.com. That story with an EY on the end. Until next time, walk my faith, embrace possibility, and create your own comeback story.