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You don't need me to tell you, seething anger permeates America. It bubbles up mid-flight, resulting in physical altercations. We see angry carans trying to run everyone's lives. Now it's directing itself at AI and tech. Just ask UberEats in Philadelphia. For the last 30 days, UberEats has been delivering food in autonomous robotic vehicles, the size of small wagons running along sidewalks. No humans. Simply food appears once the app says so. But the city of brotherly love hasn't been so accepting, cursing at them and kicking them when they move too slowly, holding up traffic. Nearly 50% of AI users admit getting angry at their AI when it hasn't supplied a complete enough answer. That percentage is growing. Now imagine the anger household robots will face when they finally arrive. Hey, why are you thinking of it? Sign up for my free newsletter at getkim.com. Next up, a call for my weekend show, the Kim Kumando Show. Enjoy! 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Just go to getnativpath.com slash Kim. That's getnativpath.com slash Kim. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Sorry for the voice note, but can we get a takeaway tonight, Mum? No, no, we've got leftovers in the fridge. They'll do it, it'll be nice. Sorry, I'll eat it. Who's for pizza? Pizza! Sure, we can give you lots of data, but what really matters is friends and family. That's why we're happy to be your second most important network. Tesco Mobile. It pays to be connected. Terms apply, see tescomobile.com slash why Tesco Mobile. Amy in Nashville, Tennessee. Welcome aboard, Amy. What's happening? Thanks so much. It's great talking with both of you. So I work for a small family-owned forest here on the north side of Nashville, and it's been in business for 58 years. Wow. So yeah, long-standing and just a phenomenal place to work. But from a technical experience, they've gone from the days of paper and everything to getting into the tech world and all that. But recently we've been seeing an uptick in calls and reviews from people who think they've ordered from us. But what's happened is they've searched our name and city, and then they've clicked on one of the sponsored websites, some of the clearinghouses that try to get your orders. And when they find out that they've ordered through them, but then they, all of a sudden after they find out they don't like the product or something. They get dead flowers or it doesn't arrive on time, you know, whatever. All those things. Then they somehow find us and think that we sent it. So then we kind of have to go through the search process of, okay, are you a customer? Nope. Nope. We don't have you as a customer, but hey, we appreciate leaving a Google review, but could you take it off or make it five stars? So, okay. Do you turn these into Google and say this is not my business? So I don't know that we've done that. So being not the, I'm not the owner or so, but I'm trying to do the research on it. And what could benefit us from the standpoint of seeing that be a lesser item happening in our world. So here's where we want to start, Amy. Go to business.google.com. Make sure you claim the business there. And put up as much as you can, photos, you know, various products, picture of your storefront, your specialties. The more complete that you can make it, the less likely somebody will confuse you with somebody else. And then in addition to that, the higher that Google were ranking and what's called a map pack, the map pack are the first three results that show up in a Google search. Okay. Okay. More reviews that you can get the better, obviously. Right. Right. And then I would also dispute any type of review that's not you. Okay. You know, and I also look at your placement in Google, you know, search yourself and say something, you know, like why you should buy local because Google loves that. Oh, okay. And customers love that too. Because I know like whenever I need to buy flowers or something, I will search that city, that town, that florist instead of using like a big 800 number. And then explain what I'm looking for because I get to talk to like a real person. I'm not picking off a menu. But if someone is paying for advertising, aren't they always going to be above her in the search results? Yeah, they will be. Okay. But you can scroll down because if you're going to see a big name, I'm going to scroll down. You know. You would hope that. I noticed that like on Google, we're probably like number four if you put in our name and city and state. But on the right hand side of the page, you'll see some pictures. You'll see our business. You'll see where you can click on website. But people don't go to the right on the page. They stick with what the websites are that come up underneath their search. We've noticed. So we've actually had to put some things out on social media to tell people, hey, you know, you need to look this way, not that way. No, that's good. You know, like, you know, there's a better way to do it. Yeah. No, that's smart. I mean, that can be your biggest advocate is to, you know, is to do something like that. You know, you can also put up one of the bad reviews and say, this is not us. Okay. Right. You know, and it's almost like, I mean, I'm sure you've seen people on TV or heard them on radio or podcasts where you read your bad reviews and it can actually be funny, you know, to say, I mean, I got, I got called the other day and I was going to, I think I'm going to read it next week exactly. But I got called a useless protagonist in an industrial revolution who needs to go back to school. I mean, just, it was just, this guy was on a whole rampage. Wow. Your husband is very poetic. I know. I mean, I sleep with him too. So, yeah. So you want to flag the non-customers and, you know, if you mean, you can always pay to be top of the search, but I know that sometimes. Right. That's a lot. It's a lot. It's not, but you know, but you only pay per click. Remember that. Okay. So, so, you know, you're not buying ads in a traditional sense, you're only paying per click and don't forget, you know, radio works. Yeah. I mean, we're right here. We're on the air in Nashville. I mean, I can just say, you know, for the best flowers in Nashville ever, call my good friend, Amy. You owe her one bouquet now, just so you know, Amy. Amy, thanks for your call.
