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Hi, Kim Commando here. Well, first up we have your digital life hack.

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And after that I'm going to play.

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A call for my weekend national radio show. Big Tech rolled out massive AI updates and in most cases, they silently signed you up to donate your personal data to train their systems. Let's fix that. I'm Kim Commando for Carbonite. My number one choice for cloud backup. Get 50% off now@carbonite.com Kim live a better digital life with Carbonite. For first up, Google Gemini AI in Gmail and Docs. If you're on the free version, human contractors can review your conversations. Visit myactivity.google.com and click on Gemini Apps Activity.

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Done.

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No more permanent transcripts. Next ChatGPT and Claude. They feed your chats back into their systems by default in settings, turn off anything labeled improve the model. Finally, Meta uses your public Facebook and Instagram posts to train its AI.

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Shocking no one. They make opting out virtually impossible.

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Protect your data because Big Tech won't do it for you. This is the year that you must be tech smart. Join almost a million folks who get my free newsletter every single day@getkim.com Next up, a call for my weekend show, the Kim Commando Show. Enjoy. Every business is asking the same question. How do we make AI work? For us, the possibilities are endless and guessing is too risky. Sitting on the sidelines is not an option. Your competitors are already making their move. This is exactly the solution I'd turn to with Netsuite by Oracle. You can put AI to work today as the number one AI Cloud ERP. Trusted by over 43,000 businesses. It brings your financials, inventory, commerce, HR and CRM together into one single source of truth, making your AI smarter. It doesn't guess, it knows. It automates routine tasks, delivers insights, cuts costs and powers fast AI decisions. Now with NetSuite's AI connector, you can take the AI you already trust and connect it straight to your business. This is not an add on tool. It's built into the system that runs your business. NetSuite helps you stay ahead. Right now get their free business guide demystifying AI at netsuite.com Kim the guide is free at netsuite.com Kim netsuite.com Kim all right.

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Hey, look at this. Andrew somebody in our hometown. Carrie in beautiful Phoenix, Arizona. Welcome to the show today. How can we help?

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Thank you. Hi Kim. I've been watching while listening to you, Andrew, and actually back in the day, your husband on the radio for many years.

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Yeah, the nearly famous Barry Young.

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Yes, he's going to demand a recording of this, that someone remembers him.

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You'd be surprised how much email I get from that. I do every Loveberry, of course. Oh, yes, yes. So, yeah, Andrew used to work with Barry too.

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I actually, speaking of Barry Young, we still have the Facebook page active and I'm still the administrator of it. It's usually twice a day I get a message, where's Barry?

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Coming back. Where's Barry?

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Well, how cool is that?

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So what's happening?

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Well, my bank accounts over the last two months were compromised twice. I am a joint owner with my mother's bank account. She's 90. And the first time was, and it's my opinion, we transferred a large amount into my checking account. And Wells Fargo called me, some banker that I'd never heard of saying, oh, you have a large amount in your checking account, you should move it to your savings account. So I, he wanted me to come in and I said, you know, it's Christmas Eve, I need to, I've got a lot of things to do, so I'm going to do it on my own. So I created an account, moved the money. When I was in, right. Getting a check for the earnest money. Wells Fargo called me and said, oh, your account, there's a snapshot of your account circulating on the dark web. We need to block all your accounts. So those got all blocked then that was on a Friday, Monday, we went in, had everything, all new account numbers.

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Okay.

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Which they put the old account numbers on the new accounts and the new account on the old account. So I don't know how that was helping, but fast forward into February, I had trouble logging into my Wells Fargo account. Wells Fargo IT department couldn't help me. And about a week and a half later, I was scrolling through accounts and noticed 25,000 was missing out of my mom's account. And so of course I called fraud department, they did an investigation and they said that the key code came from my phone and my computer. Oh, so there's. There they sent me a letter essentially saying, too bad, how sad, the money's gone. You know, we'll request the money back, but it's already gone. Okay, so here I, here I am stuck with, you know, my 90 year old mother.

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So, so wait, did they say, did they say that you took the money out of your mom's account?

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They're saying that the key code came to, to me on my cell phone and I put it into my computer.

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And your computer here they, and they can track it to your IP number.

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That's what they're saying. And I live alone and my phone uses my face as recognition, so. Well, I'm not understanding.

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Yeah, it sounds like you need to file a complaint with higher than Wells Fargo because you're going to rack your brain going back and forth. I mean, there are the, the Office of the Comptroller of the Currency and that's where.

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Yes, I've called them and I'm going to make a report with them. I've also called the FBI and Mesa Police here at my local police department.

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How about Consumer Finance?

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Oh, I don't know about them.

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Yeah, try them. That's the Consumer Finance Financial Protection Bureau. It's a federal agency that, another one that handles banking disputes. So anytime you have any type of banking dispute along those lines, that's where you want to and you're doing the right thing here. I mean, throw in everything that you can at it. The helpwithmybank.gov As I mentioned, consumer finance.gov, there's a state banking regulator. Every state has one.

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That's csbs.org is all this contact in hopes of proving to Wells Fargo it was their fault, it was their security lapse, it was whatever they did so that they recovered the money. Or is it just to get it out there?

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Yeah, they will help to get it back.

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Okay.

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But it's so hard. What concerns me is that they say that the code came to her phone.

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Right.

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And what I would recommend is that you make sure that you have a SIM lock on your phone, Carrie. And if you're not sure how to do that, I just put that in one of the newsletters the other day, which means it'll be on the website. Exactly how to do this, it's really easy. You just get into your settings, cellular, and then there's an option at the bottom that SIM lock. And what you're doing is essentially giving your phone a four digit PIN number. And so if in the event that you want to change your SIM card, obviously you know that four digit pin, but somebody who's scamming you or hacking you doesn't know that four digit pin. And so when they call in and they say, listen, I lost my phone, they give them the whole substory is then the carriers should say which four digit pin. And if they don't know it, then that shuts that down. But you have to be so careful because the banking scams are just nefarious. People getting contacted that their bank, their accounts are in jeopardy and they need to take their money out of the bank in order to put it into gold bars. That's the new one.

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Don't do it.

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No, do not fall for the gold bar story.

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Even if it's Jennifer Anderson asking you to switch your money over to gold bars, don't do it.

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In this weekend's edition of the Current, I did. And not gonna spoil it, but I did a lot of research on who exactly are the people getting the gold bars. I mean, so when you are told by the scammer, go to the parking lot, go outside Macy's and look for the black Corvette and put the gold bars in the back of the gold Corvette or whatever the car is. Who exactly is driving that car and how did they get that job? It's actually really interesting. So if you're not already signed up for my free newsletter called the Current, make sure that you do right now@getthecurant.com.

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Hey, want to stay in the tech now without wasting your time? Join nearly a million folks who get my free newsletter, the Current, where you'll see the latest in tech in just five, five minutes every single day.

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You're just going to love it. It has a five out of five.

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Star rating over on Trustpilot. Sign up right now@getkim.com that's getkim.com.

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