Planet Money

BOOKstore Economics

41 min
Apr 10, 20268 days ago
Listen to Episode
Summary

Planet Money explores how books get onto bookstore shelves by following the Planet Money book's journey through the publishing ecosystem. The episode reveals the decision-making process of independent booksellers like Fisher Nash at Carmichael's, who must choose from 12,000-15,000 titles per season, and traces how publishers like W.W. Norton strategically position books for maximum retail distribution.

Insights
  • Book buyers make high-stakes inventory decisions in ~30 seconds per title, evaluating author platform, comparable sales data, page count, publisher confidence (print run size), and local relevance to determine order quantities
  • The returnable inventory model unique to publishing (established during Great Depression) shifts risk from retailers to publishers, fundamentally changing how bookstores and publishers approach inventory management compared to other retail industries
  • Shelf placement and visibility (display tables vs. back sections) significantly impacts sales outcomes; books relegated to business sections sell fewer copies than those in prominent new nonfiction areas despite identical content
  • Publishers use sophisticated sales intelligence networks across independent stores, chains, and online retailers to continuously update print run estimates, balancing the risk of overprinting (warehouse costs, remaindering, pulping) against underprinting (lost sales momentum)
  • The book industry's return-and-pulp system creates significant waste; unsold inventory is either remaindered at steep discounts or destroyed via industrial pulping, representing a financial and environmental cost that shapes publisher decision-making
Trends
Author platform and social media following (millions of followers) now significantly influences bookstore buying decisions and publisher confidence in print runsIndependent bookstores maintain disproportionate influence in publishing success despite competition from chains and online retailers; publishers allocate major distribution resources to indie buyersBook tour and media appearance commitments (Fresh Air, podcasts, TV) are critical signals in the catalog evaluation process, directly affecting order quantitiesPublisher print run size functions as a market signal that booksellers use to gauge demand; larger first runs indicate publisher confidence and influence retailer ordering behaviorComparable titles sales tracking has become the most important data point in bookseller decision-making, replacing subjective editorial judgment with historical sales dataInternational translation and foreign market distribution (Korean, Chinese, Thai, Singapore, Malaysia) are now standard for major publisher releases, expanding revenue streams beyond domestic retailCruise ship and airport retail channels represent growing distribution opportunities for publishers, with dedicated book carts and onboard bookstores creating impulse-purchase opportunitiesRemaindering and pulping of unsold inventory creates a secondary market for discounted books, with third-party retailers buying bulk inventory at steep discounts for resaleDisplay table placement in independent bookstores functions as a critical sales lever; 4-copy minimum orders qualify for premium shelf positioning that significantly increases visibilityLocal author connections and customer relationship management drive independent bookstore purchasing; booksellers tag specific customers for books they know will appeal to them
Companies
W.W. Norton
Publisher of the Planet Money book; major publisher discussed throughout for sales strategy, print run decisions, and...
Carmichael's Books
Independent bookstore in Louisville, Kentucky where book buyer Fisher Nash makes purchasing decisions for 12,000-15,0...
McNally Jackson
Independent bookstore in Lower Manhattan where Planet Money book was featured in window display on launch day
NPR
Public media company that produces Planet Money podcast; Planet Money book is published by Norton with NPR as financi...
Amazon
Online retailer where Planet Money book will be available; part of publisher's multi-channel distribution strategy
Bookshop.org
Online independent bookstore platform where Planet Money book will be sold as part of publisher's distribution channels
Simon and Schuster
Major publisher cited as example of managing large inventory returns; published Walter Isaacson's Elon Musk biography
Adelweiss
Online platform that aggregates major publishers' catalogs, allowing booksellers like Fisher to evaluate and order fr...
Atlas Obscura
Brand with recognizable book that sold well at Carmichael's; used as comparable title for evaluating Planet Money boo...
99% Invisible
Podcast brand with published book that sold well at Carmichael's; used as comparable title for Planet Money book eval...
People
Fisher Nash
Independent bookstore book buyer in Louisville who decides which 3,000 of 12,000-15,000 titles to stock each season
Stephen Pace
Oversees publisher's sales strategy, print run estimation, and multi-channel distribution for all Norton books includ...
Meg Sherman
Norton sales rep who advised Fisher Nash to order more Planet Money books than initially planned during seasonal orde...
Alex Goldmark
Planet Money executive producer who initiated book project four years ago and visited bookstores on launch day
Alexi Horowitz-Gazi
Planet Money host who narrates episode and interviews booksellers and publishers about book distribution process
Tom Mayer
Norton editor of Planet Money book who reflects on uncertainty of book reception after publication
Eve McDonald
Historian and author of Carthage: A New History used as example of book evaluation process; previously published Hann...
Andrew Ross Sorkin
Author of 1929 (stock market history); cited as example of both under-ordering (sold out immediately) and misplacemen...
Walter Isaacson
Author of Elon Musk biography published by Simon and Schuster; cited as example of large-scale remaindering and pulping
Quotes
"I am the one who meets with sales reps from publishers and I'm the one who decides which new books we're going to bring in, how many, and where they will go."
Fisher Nash~8:00
"It really is like a real estate puzzle that you're solving all the time. Because space is at a premium, it's a small store, so we really have to figure out where things are going to go and do we even have space for all of these things?"
Fisher Nash~12:00
"I try to give each title 30 seconds or less, which doesn't sound like a lot."
Fisher Nash~28:00
"My job is to make sure that the first print is both aspirational. I want to have more books than I think I can sell in all cases, but I also have to sell everything I make."
Stephen Pace~52:00
"It's a giant conveyor belt and you put books on it and it runs up to this giant shredder machine and it just runs 24 hours a day, seven days a week."
Stephen Pace~58:00
Full Transcript
Hi, it's Alex Goldmark here. Thank you to everybody who pre-ordered our book. You are helping make this a success. The poster that should come with it will ship soon. It was not supposed to ship with the book, and we should have been clearer about that. If you filled out the form on our book website, thank you. You should have gotten a confirmation email. But if you didn't do that, or you didn't get an email, there is still time to get the poster. Send us an email, and we will send you a link to fill out the form to get the poster. You will need to have proof of purchase that you bought it before April 6th, and an address in the United States. Email us at planetmoney.npr.org. Planetmoney.npr.org put poster in the subject line and do that before April 17th. Thank you for your patience, and thank you very much for supporting this big book project. This is Planet Money from NPR. For most of my life, whenever I walked into my local bookstore, I never gave much of a thought to how that day's particular assortment of books actually managed to make it there. I didn't suspect for a moment that for every new book on display, there might be literally thousands of others that had been passed over and left out in the cold. Until one morning this January. That's when I found myself walking into a small, independent bookstore called Carmichael's in Louisville, Kentucky. I was there to meet a bookseller named Fisher Nash. That is me. I am Fisher the bookseller. Fisher greets me wearing an all green getup. Green jumpsuit, socks, shoes. I wore green today in honor of Planet Money. We love that. Fisher lives and breathes books. If you were a character in a novel, how would you describe yourself? Oh, wow. That's a really hard question. I would probably say I am a quirky bookseller whose personality is mainly books. How do you feel about You've Got Mail? Oh, I love You've Got Mail, the Meg Ryan movie. From the 90s, it's so good. It's my favorite bookstore movie. And in their job at Carmichael's, Fisher holds one of the greatest responsibilities in the whole publishing ecosystem. Who decides what books end up in bookstores? That is me. It is primarily me. I am the book buyer. The book buyer is a specific role at basically every bookstore or book chain around the country. At Carmichael's bookstore, Fisher is the book buyer. So I am the one who meets with sales reps from publishers and I'm the one who decides which new books we're going to bring in, how many, and where they will go. Book buyers like Fisher will be deciding the commercial fate of the Planet Money book. And so I wanted to understand how these decisions actually get made. Now, running an independent bookstore, Fisher explains, is a game of thin margins. Order too few copies of a popular new book and you'll be depriving your store of much-needed financial lifeblood. Order too many and you'll be clogging up coveted shelf space that could be holding more lucrative titles. Newer titles, which are the ones that I bring in, are typically the riskier bets. So you're kind of the risk-taker around here? I am, sadly. I don't think I'm a risk-taker in my real life, though. Every book that Fisher does consider taking a bet on has to make it through a series of hurdles, a kind of existential decision tree, before they can land a place in Carmichael's bookstore. The first question, Fisher asks, should they buy any copies of the book at all? Yeah, we are not stocking every book that comes out because we don't have the space. It really is like a real estate puzzle that you're solving all the time. Absolutely. Because space is at a premium, it's a small store, so we really have to figure out where things are going to go and do we even have space for all of these things? Looking around the store, this scarcity issue is clear. The whole place is around 1,800 square feet divided into two rooms, which means Fisher's got to make some tough calls. For those that do make the cut... The second question is, how many am I going to bring in? Am I going to bring in one? Because it's important to be represented on the shelf, but it's not necessarily going to fly off the shelf. Or should Fisher order two copies, knowing that doubling down can actually make a book more visible to passing customers? So you'll notice when you look at the spines, you can see it stands out when there's two copies of something. People are more likely to be like, oh, they've got more copies of that, I wonder what that is. If Fisher wants to up the ante, the next biggest bet would be to buy a total of four copies. That is the minimum number they need to qualify for the display table. This is a table right in the center of the store, where a very lucky selection of new books are stacked several copies high, with a single upright copy on top proclaiming its title to all who would read it. So this is sort of like the most prominent billboard replacement in the store? Yes. This is like the Holy Grail. It is the Holy Grail, getting on the display table. Or at least on the path towards the holiest grail of all. Yes, which would be the best seller list. Is that the shelf right behind us? It is the shelf right behind you. Fisher and I turn around and right there in front of us, like a wooden shrine to the almighty book market, was a real physical encapsulation of the best seller list in one bookshelf. At the top, a little festive banner proclaims bestsellers 20% off. And this shelf was one of the big reasons I'd come to Carmichael's on this very day, a Sunday, to witness one of the most hallowed rituals in the world of books. And that is the changing of the bestsellers. Every Sunday, we look at our two lists, our ABA, Indie bestsellers and our New York Times bestsellers. And we remove anything that has fallen off those lists that is no longer a bestseller. We take it off, we put it back on the shelf. And then we see anything that has joined the list and we need to pull it off of its appropriate shelf and add it to the bestseller list. So this is like the moment where fortunes are won or lost. Exactly. Fisher makes their way methodically through both bestseller lists. This week, almost all of the previous bestsellers manage to maintain their position. The list can apparently be very sticky, though one new book does get added to the shelf. Fisher says the bestseller list simply reveals the nation's collective preferences over the past week. But they say they have noticed a pattern to the kinds of books that they'll see on the list in any given week. There's usually a celebrity memoir, a political tell-all, a self-help sensation. And then there's usually what I would call a dad book. It was The Wager by David Gran for a long time. Now it's The Gales of November by John U. Bacon. Okay, both shipwreck stories. Absolutely, yes. I guess shipwrecks are like catnip for dads. For the financially inclined, there's sometimes an economic history book. Like this week, there's Andrew Ross Sorkin's 1929. The thing that unites all these books is that before they could be anointed to the list, before their triumphant moment getting promoted to the bestseller shelf, they had to actually get in front of customers. And for that, they all had to pass this final test. They all had to get a green light from book buyers like Fisher at thousands of bookstores big and small around the country. I'm kind of the last person before it gets to the store. So I am the last gatekeeper because I decide whether we're even going to have it in the store or not. Hello and welcome to Planet Money. I'm Alexi Horowitz-Gazi. Even after you've made it through the gauntlet of the publishing market to land a book deal, after you've spent years perfecting every sentence and every illustration, after you've scoured the earth to find the best place to print the book and spent sleepless nights cranking out tens of thousands of copies, even after all of that, there is still one final group of judges who will determine whether a book makes it onto a shelf near you, the booksellers behind the counter. Today on the show, the third episode in our series, Planet Money sets out to actually sell a book. We burrow behind the bookstore shelves to learn the secret codes that publishers use to try to convince booksellers to carry the book, from Little Mom and Pops to airport juggernauts. There will be corporate intelligence networks, bargain binge shenanigans, and a giant industrial saw chewing up books by the thousands. Call it pulp nonfiction. America's intellectual life is still largely determined by what books actually make it to market. And making it in the book business really comes down to getting around a series of gatekeepers. There are book agents and then book editors, and then there are people like Fisher Nash, the bookseller. Fisher is kind of the final boss between books like ours and the customers who might actually want to buy them. So we're going to do a dive into how Fisher actually makes these decisions, in part to understand how the Planet Money book might fare. This all plays out, Fisher explains, through a process that is repeated three times a year. Every publishing season, Fisher will be inundated with all the publishers' catalogs outlining their new releases, from tiny independent presses all the way to the big five publishers that dominate the market. And each catalog can have as many as 2,000 titles. Fisher's job is to go through every one of those titles because they don't want to leave a single literary stone unturned. I added it up last year because I was curious. It adds up to anywhere, depending on the season, anywhere from 12,000 to 15,000 titles that I'm looking at. Wow. And roughly how many slots do you have available when you're sifting through these 12,000 to 15,000 titles? Not that many. Fisher says each season they'll usually end up ordering somewhere around 3,000 titles, about 20 to 25% of the books on offer. And Fisher's goal in placing these bets is to select books that'll connect with Carmichael's customers and keep the bookstore profitable. The way this selection process works is that Fisher will go onto this website, Adelweiss. It's an online platform that gives booksellers access to all the major publishers' catalogs in one place. Fisher takes me into the back office and fires up Adelweiss on their laptop to show me how this all works in practice. Should we do one? Can we pick catalog to look through? For fun, let's look at Norton. Ooh. Norton, of course, is the publisher of the Planet Money book and also a financial supporter of NPR. At the top of Norton's winter catalog for 2026, we spy a new history of ancient Carthage called Carthage, a new history. Fisher runs me through the different variables they use to decide how many copies of a book to buy or whether to order it at all. First, there are the basics. For example, the book about Carthage. It's a hardcover. It is $39.99 list price, which makes sense for a more academic history title. There's the cover image so Fisher can imagine the book on the shelf. There's a quick summary of what the book's about, along with the author's name. For that, Fisher is checking to see if the author is a household name. Is this the latest celebrity memoir from Matthew McConaughey? Is it a political tell-all from a former White House insider? Does the author have a big social media following? That'll often be listed prominently. So it would say she has 3.7 million followers on Twitter, which does matter to me because I know she has an audience already that she's also going to be pitching the book to. What number feels significant enough to make a difference? I guess it depends on the book, but anything in the millions I pay attention to. Because if only 1% of your audience buys your book, if only one out of 100 buy it, that's 10,000 people, which is a lot. That's still more than most people will sell of their book. In the case of Carthage, Fisher has never heard of the author, a historian named Eve McDonald, nor does she have more than a million followers. But Fisher still wants to check to see whether Eve McDonald potentially lives nearby. Some of the biggest book purchases that Fisher makes are often because the author is local. For example, if she's a University of Louisville professor, I'm going to buy more because that person will have a built-in audience here. Got a writ for the home team. She's a professor of ancient history at Cardiff University. Sort of the Louisville of Wales. No shade to Cardiff. Every catalog entry that Fisher surveys has a section denoting any publicity campaigns or media appearances. Will there be a book tour or other live events? Will the author be going on TV or showing up in any podcasts? Could they potentially get on fresh air? Terry Gross for a long time has been kind of the mobid dick of book publicity. Each entry also lists the physical dimensions of the book, which Fisher says can affect whether it'll physically fit onto the shelves in the store. So another thing that matters, the page count. If it's 500 pages or less, then I just think, OK, kind of standard book size. If it is 1200 pages, I'm thinking even if I want a lot of it, I'm going to bring fewer into the store because it takes up so much room. You're wondering how many people are going to sign up for a 1200 page book? Yeah, that's not as many people as will sign up for a nice tight 350 pages. There's kind of a sweet spot between, I think it's 250 and 400. It's kind of the ideal book range. The Carthage book is right in that sweet spot at 368 pages. And another very important piece of information that Fisher will often look for in the metadata is the size of the publisher's first print run. What does the print run tell you? It's really a measure of publisher confidence. If a publisher prints a lot of copies for a book's first print run, say 100,000, that's an indicator they think it'll sell well and that Fisher might want to get in on the action. The next piece of information in a book's catalog entry is whether booksellers like Fisher can return the book. 95% of the books that we buy are returnable, meaning we can return this to the publisher if we don't sell it after a certain amount of time. So it kind of hedges the risk that you might be taking by ordering this book. Exactly. Publishers themselves assume the risk for books that do not sell, because bookstores can return unsold inventory back to the publishers and essentially get their money back. Which if you think about it is pretty wild. Usually the retailers assume the risk. Like Vaughn's supermarket buys orange shoes from Tropicana, but if they fail to sell those cartons to customers, it's on Vaughn's to figure out how to recoup their losses. Publishing is different from basically every other industry out there. But this weird business model goes back to the Great Depression. That's when publishers offer this deal as a way of keeping bookstores afloat and ordering freely. And no major publisher has dared roll it back since. So bookstores buy their new stock from publishers with this little insurance policy. They're usually paying around 50 to 60% of the list price, and the list price for the Carthage book is about $40. So you're putting up the capital at the beginning, which is maybe 20 bucks per copy. And then if you don't sell it, eventually you could send it back and get that $20 back. And get that 20 back minus the freight that it costs to send there. I see. So a little bit of cost. A little cost, but we could send it back if it doesn't sell. Finally, we get to the most important section of all for Fisher to make their decision. The Comparable Titles and Sales Tracking section. This is where the publisher lists similar books. So booksellers like Fisher can see how many copies of those titles their store has sold in the past. If the same author has published a book before, Fisher can see how well they sold. So in the case of historian Eve McDonald's new book about ancient Carthage. The comps for this title are Eve McDonald's previous book, Hannibal, both the hardcover and the paperback. Some people are just competing against themselves. Exactly. This is very useful though because the numbers here tell me that we have sold her in hardcover before. The author's sales track record, or track for short, is one of the biggest indicators that an author's new book may already have an audience at your bookstore. And it makes ordering that new book a safer bet. And I can see that we sold a total of three copies, which doesn't sound like that much. But for a history book in a small bookstore, that's a pretty decent amount. It tells me I'm going to buy her again. We have a market for her. Fisher decides they are going to order the book because of all the factors we've talked about. And one other little thing, as they're considering each book, they're also sometimes thinking about specific customers who might want that book. We have a few customers that I know very well and they're very regular. So when I see something that I know that they specifically will buy, I tag them for it so that I can let them know when they walk in the door. And in the case of Carthage, I know exactly which customer is going to be interested in this book. I've even tagged him down here. I shall keep his name private. I love that. You're looking through all of these publishers' catalogs and sometimes you'll see a book that you know a particular customer will be interested in. And so you order it for them. And I know they might be the only person interested in it. In the end, Fisher decides to order one copy of Carthage A New History for each of the two Carmichael's bookstores. And this whole evaluation process that Fisher applies to every book, the one that's taken about 10 minutes to explain, when Fisher does it, it actually happens in a fraction of that time. I try to give each title 30 seconds or less, which doesn't sound like a lot. So all of the years of work that's gone into thinking up the idea for a book and crafting a book proposal and the publishers figuring out how much money they're willing to put on the line for the advance and then going through the trouble of editing the book and getting it together to craft the sales copy, all of that eventually boils down to 30 seconds of intense scrutiny amidst thousands of other books to decide whether or not it gets into a bookstore. Yes. It sounds really harsh, but that 30 seconds is a very rich moment filled with information. As to the question I was really here for, how did the Planet Money book fare in that information-rich 30-second trial by fire? Fisher says they first encountered it last November while blazing through Norton's winter catalog. And Fisher knew that a lot of Carmichael's customers listened to NPR. I'm like, cool, they wrote a book. Even though I wasn't as familiar with this particular NPR product, it's probably a better worth in product. No, no, no. We like to be commodified. Okay. Fisher's analysis on size and page count, the Planet Money book was in the sweet spot. They liked the sample images of the whimsical color illustrations. There weren't any blurbs, but that seemed fine since it was being written by a public media company often supplying the blurbs. Finally, Fisher quickly scans the comparable titles. They see that one of them, the 99% Invisible book, had sold well at Carmichael's. That's had the Atlas Obscura food book. Atlas Obscura is a pretty recognizable brand. 99% Invisible is a pretty recognizable brand. Planet Money is a pretty recognizable brand. So I knew that I wanted something similar. In terms of the number of copies they wanted, Fisher was aiming to thread a sort of needle. On the one hand, they were worried about over-ordering. In the past year, they'd taken a big bet on a new book by a popular author whose last book sold like bananas. They'd ordered several cases of the book, only to discover that customers did not really care for it. And yes, the books are returnable, but because bookstores have to pay shipping, they'll often wait several months. In the meantime, those unsold books eat up valuable real estate and capital. And then we're stuck with 24 copies of a book that just sit around for months and months and months. And I see it. And it reminds me. I was wrong to buy so many up front. I didn't have to make that choice. I could have just gotten six or seven. Every day you're reminded of that decision. Oh, yes. But at the same time, Fisher was also worried about under-ordering. They'd also recently had an experience with this, with Andrew Ross Sorkin's book, 1929, a history of the stock market crash that sparked the Great Depression. Fisher had ordered only a few copies of that book, which sold out almost immediately. But that's an outcome Fisher wants to avoid because compared to over-ordering the book, selling out on the first day. It would be worse because we're losing sales. If people are coming in on sale date for a brand new book and we run out of it because I didn't buy enough, then we might miss. It's pennies, but it really does add up for a small bookstore. You really don't want to be leaving any money on the table under-ordering. But we also don't necessarily have the space to just take constant risks, so it is a balancing act. And the balance Fisher decided to strike when it came to the Planet Money book was to order four copies for each of the two Carmichael's locations. Enough to feature them on the display table, but not so many that it'd be a big problem if they turned out to be slow sellers. So I made that decision fast, 30 seconds. We want it, we want display quantity. Four at each store, move on. In four copies at each store, it would have stayed if it hadn't been for a conversation with Fisher's sales rep from Norton, a woman named Meg Sherman. Because there is a final step to the ritual of the seasonal book order. Every season, booksellers like Fisher will go through a given publisher's catalog, but they don't actually lock in their book orders until they have a sit-down conversation with a representative from that publisher. You see, sales reps might know things the book buyer doesn't know, the big picture contacts that might not have come through in the catalog, and relevant updates, like if the book got optioned by a major Hollywood studio, or if the author did manage to catch the white whale and get on fresh air. The sales agent can offer a little corrective if they think that one of their booksellers is underestimating the demand for a given title, including the Planet Money book. I talked to Meg, my sales rep, later at our meeting, and she said, you'll want to keep an eye on this, you might want more than you think you do. So by the end of November, Fisher decided they wanted to up the order for Planet Money books, but they would decide exactly how many a couple months before the book launch in April. Now, Fisher could turn to the second big part of their role as Carmichael's book buyer. They had to answer the question of where in the store the book would actually live. And this decision can have big implications for whether a book actually sells. Fisher takes into account how the publishers themselves have decided to categorize the book. They had to assign their titles something called a BISAC code. BISAC stands for Book Industry Standards and Communications. Norton had assigned the Planet Money book a BISAC code for business and economics. It's actually printed on the book above the bar code. For Fisher, that could mean shelving the book in the business section, which might be useful for readers specifically seeking it out. But at Carmichael's, the business section is kind of tucked into a back corner. Because it's not immediately visible when you walk in the store, I didn't want it to kind of disappear back there. Because I do feel like it's the kind of book that people will see and say, hey, I listened to Planet Money. What's this book about? Fisher did not want to doom the Planet Money book and Carmichael's to selling fewer copies. Fisher had actually made this mistake recently with Andrew Ross Sorkin's 1929. Not only did they order too few copies, but they'd consigned the book to the dreaded backwaters of the business section. So this time, they decided to categorize the Planet Money book as general new nonfiction, which lives on a big shelf near the entrance to the store. Let's take a look at where the book is going to live. It will be between Karl Marx's capital. All right. Next to Karl Marx, the original Planet Money host. Oh, that's funny. It might be different by the time the book comes out. Kind of depends how well Marx is selling. Yeah. It's pretty well here. But the book will also, maybe more importantly, live on the coveted display table at the center of the store. Fisher and I walk over to see exactly where it'll go. We'll move Karl Ove Canalsgard. He can go somewhere else. That'll just be the latest part of his struggle. And we will probably put it somewhere here between right now it would be a Tensity and this James Lee Burke. There's a nice little Planet Money sized hole right there. There you go. I'm dancing this. So after all that, after subjecting the book to their 30 second trial by fire, after getting a gentle nudge from Norton Sales Rep, Fisher says there was one last minute factor that went into the final number of copies they decided to order. Apparently, the fact that I was visiting Karl Michael's bookstore for this episode meant that Fisher was now anticipating more local demand for the Planet Money book. The act of observation had warped the experiment. Not my intention, but so it goes. And in the end, Fisher decided to order 20 copies of the Planet Money book per store, so no fewer than 40 copies total. As for the holiest grail in the game, the best seller shelf? To even get a shot at that, the sales team at Norton would have to be thinking much bigger than one little chain of independent bookstores in Louisville, Kentucky. They'd have to initiate their plan to launch the Planet Money book into the stratosphere. That's coming up after the break. Bookstores are just one sales channel where this will all be playing out. So to get a sense of the Planet Money book's chances out on the broader marketplace, I had to go one final link higher in the great chain of publishing. To the person tasked with figuring out the strategy for ringing every possible dollar and cent out of the Planet Money book. W.W. Norton's director of trade sales, Stephen Pace. Yes, I mean, if there's anything that would define me, it was the fact that nothing bothers me more than not being able to make a sale. Stephen fell in love with the book business while working at a bookstore as a teenager. Since then, he ran his own bookstore for a while, became a sales rep for major publishers, all before rising to become the head of trade sales at Norton. Do you ever anthropomorphize your books? Think of them like they're little characters in Toy Story or something with their own hopes and dreams. Well, it's funny you say that. I grew up understanding that books are like babies. When we get to the place where we've got a book that's finished and it's being put in boxes and sent out to stores around the country, I make sure that we're taking as good a care as we can for each one of those little babies. Stephen's role in the publishing process begins basically as soon as an editor brings in a book idea for serious consideration. See, while the editor's primary job is to obsess over the writing and design of a book, Stephen's mandate is to obsess over what the book might mean as a financial investment. At its core, Stephen is trying to estimate how many copies a book might sell. To do that, he starts by building a model. At first, whenever a new book idea is being seriously considered for acquisition, the model is just based on the comparable titles and how they've sold over time. This is what helps Norton determine whether they buy the book and for how much. My job is to both protect against the downside and to try to ensure the upside. Once Norton is committed to publishing a book and as it moves through the production pipeline, Stephen's job is to keep updating the model. To do this, he's constantly running a kind of intelligence operation, hoovering up the market signals from his vast sales force. Norton has sales reps for the independent bookstores in each part of the country and there are reps for bookstore chains and online retailers, all negotiating over how many copies of a given book they will order. The orders are the intelligence that comes back to us. Because as Norton's sales reps are hitting the ground, pushing the Planet Money book to the thousands of book buyers like Fisher all around the nation, they are also running those order estimates back up the chain to Stephen in central command. He's then feeding all that information into his model to decide the number of copies of a book Norton will print in the first run. He needs to print enough books to supply all the estimated demand. My job is to make sure that the first print is both aspirational. I want to have more books than I think I can sell in all cases, but I also have to sell everything I make. So I'm both setting a goal for myself and finding a pathway to achieve it every time I set a first print. Stephen's challenge is kind of a version of what Fisher faces at Carmichael's bookstore, but at a much bigger scale. He needs to ensure there will never be a customer in any bookstore asking for a Planet Money book and coming away empty handed. If I don't have enough books, if I start to sell and I don't have books and I gotta wait six months to print and get those books back in, I'm dead in the water. It's just almost no way I can come back to a book six months later and gin up the same kind of demand that I had. So he doesn't want to print too few copies, and he wants to be able to print later runs of the book in a quick and convenient way, by for example, printing the book domestically. At the same time, if he prints too many copies, he'll risk clogging up Norton's warehouse. This is what we call the opportunity cost, right? Right. The more time the book sits there unsold in the warehouse, the more they cost, by crowding out books that might sell faster. One of the biggest potential costs in figuring out the print run is the number of returns that might be coming back. Remember, because of the weird specific way publishing is set up, if a book doesn't sell as well as the model had estimated, all those bookstores will be free to send unsold inventory back to publishers like Norton. This is a massive challenge that the publishing industry has adapted to over the years with a few different techniques. The first is called remaindering. That means selling off unsold books at a huge discount. Remaendering is when you say get a large quantity of a book back and someone who might run a book warehouse who sells books at 40 off might come to you and say, okay, I see you have a lot of inventory and I will pay you $3 per copy to buy all of that inventory. Then they sell it through all kinds of various channels. So when you see a third-party retailer on Amazon selling books for way less than the listed price or 50% off bargain bins at a bookstore, those are often remainders. Publishers often ask that remaindered books are marked in some ways so they don't reenter the regular market. So you might see a book with a black Sharpie mark on the side or a hole punched out of the barcode. Sometimes however, publishers decide it actually makes more economic sense to cut their losses entirely and simply destroy unsold inventory by pulping it. Basically ripping a book apart so it can be recycled into new paper and other products. Because for publishers, it's not a good look to have a ton of your precious works in the bargain bin or to have too many hard covers on sale when they're about to, say, release a new paperback. Stephen points to the example of Walter Isaacson's biography of Elon Musk, published by Simon and Schuster a few years ago. It sold very well for a while and then one day it just stopped. Stephen doesn't know the actual numbers of leftover books here, but he says it could easily be in the hundreds of thousands. When you have that many books, you really have to try to recover some of that inventory cost and loss so they would remainder in Elon Musk. Stephen says they'd likely try to sell off a big chunk of books depending on the remainder's market and then pulp the rest. So it's trying to sort of like minimize your losses. Yes, yeah. It's an auction if you will, kind of a fire sale auction. Have you ever seen a batch of books being pulped? Yes. This was back in the 90s. At the time, Stephen says he was working at one of the big five publishers as a sales rep and he and the other reps were invited to a warehouse to see how the company handled some of its unsold inventory. It's a giant conveyor belt and you put books on it and it runs up to this giant shredder machine and it just runs 24 hours a day, seven days a week. And their idea was to try to give us a sense as a sales team that they were destroying this over inventory. It wasn't piling up in the warehouse. It wasn't like we were going to be forced to turn on sell all this return merchant. We all walked out of there aghast. We could not believe. I mean, we were really like, did you, I mean, we're all crying. Like, can you believe that? And there it is, just getting chopped to shreds, you know, and it's like one moment it's worth $29.99. The next moment it's worth $0.10 in paper. You know, something that took years and put it in that machine and then, you know, like a wood chipper in 15 seconds. There's just no sign of anything at all that remains. And it's soul crushing. Steven says that image of industrial literary carnage has stayed with him over the decades. And now as the head of a sales operation for a major publisher, it still informs the way he thinks about printing and waste. When you think about that, right, as a salesperson and you go like, well, wow, all those returns coming back really are just a disaster. You get better at what you do because that's a fate that just seems to be, you know, almost evil for books to have to endure, right? We care so much about them. The last thing we want to see is just get them, you know, chewed up by a giant chainsaw. Steven says Norton does not use pulping to manage its returned inventory, though they will occasionally pulp damaged books. But that all means that his calculations and figuring out how many books to print are even more important. So that's where he pours a lot of his energy. You know, it's just trying to be very, very concise on what you think you need. And not too much beyond that. You're chasing like perfect efficiency. That's exactly right. As the head of trade sales, Steven says it's his responsibility to think about the long term economic life of all their books. A publisher is sustained in the long term by a steady back catalog of dependable sellers. And so his ultimate goal for the Planet Money book is to get to a second printing and then a third and so on. But in order to set the book up for a long, strong life, you want that freshly born baby books first steps out into the world of retail to be as strong and steady as possible. Because the better the baby's debut, the higher its lifetime potential earnings are likely to be. So Steven says he's mobilized his entire sales force to get the Planet Money book into every retail outlet you can imagine. What channels are we going to be in at this point? Everything. Everything. Every chain, bookseller, every independent bookseller. I mean, it's one of the biggest advances that we will have in all of 2026. It's approaching in the Michael Lewis vein of distribution. You'll see it in an airport store and you'll see two bays with 10 copies, right? So we're going to see the Planet Money book in airports? Oh, yes. Oh, we haven't told you that yet. Well, yes, we will be in every full-on airport store. The book, Steven tells me, will be available on bookshop.org. Amazon.com. It'll roll out in libraries, gift shops, military bases, even cruise ships. We left no stone unturned. I didn't know you could buy books on a cruise ship. Oh, yeah. Not only on the cruise ship, but in the ports of Kahl. There are retailers that actually have carts and when the cruise ship is letting off, they pull a card up there and it has 20, 30, 40 different books on it and people, you know, oh, I finished my book. I need another book. Yeah. The cruise lines actually have small bookstores. Steven says the book will also roll out in Europe and the Middle East. Norton's gotten orders from Thailand, Singapore, even Malaysia. There's a Korean translation slated to come out in June and a Chinese translation scheduled for September. The Planet Money book was apparently going planetary. But I have to say, in the days after I spoke to Steven, all of this still felt kind of abstract, like a collection of daydreamy plans for something way off in the future. Until one day earlier this week. Let's go this way. Okay. That's when my boss is boss, my grand boss, Alex Goldmark and I, decided to take a stroll down the rustic cobblestones of the South Street seaport in Lower Manhattan. So this is where the kind of real idea for the Planet Money book was born? Yeah. I would say right there is where my journey with the Planet Money book began. Alex points out the picnic table where almost four years ago he first sat down with NPR's literary agents to talk about a potential Planet Money book. Before he really knew how much work all of this would entail. Making the book is hard. Did you think it was gonna be this hard? No. No, no, no. Absolutely not. Yet, after everything that had happened, here we were on a very special day. The very day of the Planet Money book launch. And as it happens, there's an independent bookstore right down the street called McNally Jackson. Should we see if the Planet Money book is in the bookstore? Yeah, let's see. Ah! It's there! My grand boss literally squeals with delight. Or maybe surprise? Because we found the book right in the center of the front window display, nestled between about a dozen others. Oh my God. It's there? Oh, and a place of honor. This looks great. I love it. Alex and I pop inside. Hello. And at first, it isn't clear where to actually grab a copy to buy. There's only one in the window display. We gotta figure out where we are in the store. Here it seems the booksellers took the buy sack code a little more literally. To find the book, we have to go to the business section all the way in a backcourt. Ah, there it is. Okay. A little off the beaten path. But we are right at eye level, so that's great. Love that. We're hoping to witness somebody encounter the Planet Money book in the wild. So Alex and I pretend to read other books while stealing glances at passersby to see if any of them might bite. It's a little bit sleepy in here. Finally, the day is getting late. I still have to finish the script for the very episode you're listening to right now. So I grab a book and walk up to the bookseller at the counter. I've decided I just have to do it myself. Oh, alright. 3276. I guess I'll go for it. Alright, that's the sound of the first Planet Money book sale. I think so, yeah. I did it. Sweet. Holding the book in my hands with a bookmark and receipt tucked between the pages, I can't help but think of something Tom Mayer, the book's editor at Norton said to me about this very moment. After all the effort that's gone into getting this new baby book out into the world, still nothing is guaranteed. And this moment is so intense. It's like the night before a play opens. We don't know how it's going to be received. And what happens next kind of depends on the audience. Will they skip the show altogether? Will they pack the house and leap to a standing ovation? We have no idea. So will the Planet Money book end up earning a place on the hallowed bestseller bookshelf at Carmichael's bookstore or McNally Jackson? Or will it find itself writhing in anticipatory dread as it slides down a conveyor belt into the gnashing jaws of the proverbial pulping pit? Reader, only you can decide. Are you curious about how bestseller lists actually work? Want to hear about how authors have tried to game their way into bestseller status? That is our next installment in the Planet Money book series coming up in the next few weeks. As we've mentioned in other episodes, perhaps ad nauseam, Planet Money is taking this book on tour around the country, maybe to a city near you. Check it out at PlanetMoneyBook.com or pick up a copy of the book wherever they are sold. Maybe on a cruise ship. This episode was produced by Willa Rubin with help from Emma Peasley. It was edited by Jess Jang, fact checked by Sierra Juarez, and engineered by Robert Rodriguez. Alex Goldmark, my grand boss, is our executive producer. Also we first learned about Fisher Nash through their sub-stack in a post about the economics of book buying. The sub-stack is excellent, it's a behind the scenes diary of the world of books, appropriately titled Fisher the Bookseller. We'll link to it in our show notes. I'm Alexi Horowitz-Gazi, this is NPR. Thanks for listening.