The Kim Komando Show

Who's picking up your kid? Nobody

36 min
Jan 10, 20263 months ago
Listen to Episode
Summary

Kim Komando discusses five major tech trends including Waymo robo-taxis illegally picking up schoolchildren in California, AI-driven middle management layoffs, Chinese drone sales bans, streaming service fatigue, and NASA's lunar ambitions. The episode also features an interview with 404 Media's Joseph Cox about airlines selling five billion ticket records to federal agencies without warrants.

Insights
  • Parents are breaking California law by using Waymo robo-taxis for school pickups, prioritizing convenience over legal compliance when childcare alternatives are unavailable
  • Companies replacing middle managers with AI overlook critical human functions like mentorship, problem-solving, and office navigation that chatbots cannot replicate
  • Data brokers owned by major airlines are selling granular travel records to law enforcement without warrants, creating privacy risks that dwarf consumer concerns about tech giants
  • Streaming consolidation and choice paralysis have reversed cord-cutting savings, with consumers now paying 22% more for fewer services while spending 73+ hours scrolling
  • Space technology breakthroughs funded by NASA missions will have immediate terrestrial applications in battery, solar, and device longevity
Trends
Autonomous vehicle adoption outpacing regulatory frameworks, creating legal gray zones for consumer adoptionAI efficiency hype driving structural corporate changes without accounting for irreplaceable human organizational functionsGeopolitical supply chain decoupling accelerating (China drone ban forcing US manufacturing investment)Streaming market consolidation and fatigue reversing cord-cutting economics and consumer satisfactionGovernment data acquisition shifting from direct collection to third-party broker purchases to circumvent warrant requirementsSpace-to-consumer technology transfer accelerating through private sector partnerships with NASAPro se litigation becoming viable with AI paralegal assistance for debt defense casesHome swapping gaining mainstream adoption as luxury travel alternative for budget-conscious consumersPrivacy-first consumer tools (VPNs, subscription trackers) becoming standard digital hygieneSmartphone security risks expanding beyond app permissions to physical device access by strangers
Topics
Autonomous Vehicle Regulation and LiabilityAI-Driven Workforce RestructuringGovernment Data Broker PracticesStreaming Service Economics and Consumer BehaviorChinese Technology Supply Chain RestrictionsSpace Technology CommercializationPro Se Litigation and AI AssistanceBaby Monitor Security and IoT HackingHome Swapping Platforms and SafetySubscription Management and Financial WellnessAirline Data Privacy and Law Enforcement AccessVPN and Online Privacy ProtectionCar Maintenance Tracking AppsAlexa Routines and Smart Home AutomationPhone Security and Stranger Access Risks
Companies
Waymo
Operating 700 robo-taxis in Los Angeles conducting illegal school pickups without adult supervision, violating Califo...
DJI
Chinese drone manufacturer subject to US sales ban due to data collection and foreign government accessibility concerns
SpaceX
Private space company partnering with NASA under new space superiority model, building and operating platforms
Blue Origin
Private space company participating in NASA's shift to commercial partnerships for lunar and space infrastructure
Airlines Reporting Corporation (ARC)
Data broker owned by major US airlines selling five billion daily-updated ticket records to FBI, Secret Service, and ...
American Airlines
Co-owner of Airlines Reporting Corporation data broker selling passenger ticket records to federal agencies
United Airlines
Co-owner of Airlines Reporting Corporation data broker selling passenger ticket records to federal agencies
Delta Air Lines
Co-owner of Airlines Reporting Corporation data broker selling passenger ticket records to federal agencies
Air Canada
International airline with board representation on Airlines Reporting Corporation data broker
Air France
European airline with board representation on Airlines Reporting Corporation data broker
Lufthansa
European airline with board representation on Airlines Reporting Corporation data broker
Nest
Google smart home camera recommended as alternative to dedicated baby monitors for home surveillance
Nanit
Smart baby monitor brand offering 1080p, temperature/humidity sensors, and motion alerts for infant monitoring
Cubo
Smart baby monitor brand mentioned as alternative option for connected infant monitoring
Chapman Tire
Phoenix-area auto repair shop praised by caller for excellent service on 2011 Honda Odyssey maintenance
Chapman BMW
BMW dealership where Kim Komando reports being misled about extended warranty requirements for vehicle purchase
Cash App
Mobile payment app used in scam where stranger gained phone access and transferred $1,100 without authorization
Google
Operates family sharing features that expose individual search and YouTube history to family members
YouTube
Video platform with family sharing settings that reveal watch history and search behavior to account members
TSA
Transportation Security Administration holds airline passenger data that is also sold by Airlines Reporting Corporation
People
Joseph Cox
Founder of 404 Media who broke story about Airlines Reporting Corporation selling five billion ticket records to fede...
Stacey
Caller who successfully defended against debt collection lawsuit using ChatGPT as paralegal, saving $2,000 in settlement
Tristan Richardson
Atlanta driver scammed out of $1,100 via Cash App after allowing stranger to handle her phone for payment
Alexis
13-year-old Los Angeles student using Waymo robo-taxi for school pickups, subject of New York Times reporting
Quotes
"When you're stuck at work till six, following the law takes a back seat. Literally."
Kim KomandoWaymo robo-taxi segment
"Ripping out middle management for AI is like raving out the glue because you found tape. It's going to hold for a minute but eventually everything falls apart."
Kim KomandoMiddle management AI replacement segment
"If you're not paying for the product, you're not the customer. You are the product."
Kim KomandoExpressVPN sponsor read
"I was just trying to say, hey, give me a second. Let's at least make this like fair in court."
StaceyChatGPT debt defense caller segment
"Never let strangers handle your phone."
Kim KomandoCash App scam PSA segment
Full Transcript
When I looked at all my subscriptions, I couldn't believe how many I was paying for and not using. Streaming services, apps, memberships, it adds up. That's why I use and recommend Rocket Money. It's a personal finance app that finds and cancels unwanted subscriptions, tracks your spending, and helps lower your bills so you can grow your savings. The best part? You can cancel subscriptions right inside the app with just a few taps. No awkward phone calls or hunting for passwords. With Rocket Money, all your accounts are in one dashboard. Your checking, savings, loans, and investments are all there, so you can see your entire financial picture at a glance. It organizes every transaction automatically, sets budgets, sends real-time alerts for big charges, and gives you easy-to-read reports. I keep a close eye on all my finances, and Rocket Money gives me an even smarter view. Let Rocket Money help you reach your financial goals faster. Join at rocketmoney.com slash kim. That's rocketmoney.com slash Kim. Go now, rocketmoney.com slash Kim. But wait, there's more. Here's hour four of the Kim Commando Show. Okay, think about the last time you were dancing in a club, okay? I mean, wasn't it fun? It was exciting. Okay, maybe you're not the best dancer, but you had a big old smile on your face. But as it turns out, those days are over. Dance Like Nobody's Watching doesn't hit the same level when everyone has a camera. See, here's what's going on. Gen Z, when they go to clubs and concerts, they just stand around. They don't do anything. Why? Because they're afraid that somebody's going to record them, and then they're going to end up as a meme. So it took three generations to go from the summer of love to the era of being scared of going viral. Isn't that just so sad? Hey, listen, I'm Kim Commando, America's beloved digital goddess, here with you once again. This is the best. It's the biggest. It's the most trusted show about all things digital. And you can find us on over 425 top stations across the United States. And you can also catch us in your favorite radio app. And of course, as a podcast, wherever you listen, just search for my last name, Commando. And the Commando hotlines open right now at 1-888-825-5254. Now, if you want to actually reserve a time to speak with me here on the show, super easy to do. Head over to commando.com. That's with a K, of course. and then there's an Ask Kim link right there at the top. All right, here are some things that are happening in the tech world that you need to know about. We're gonna start with our kids. We always tell our kids never get inside a stranger's car. But what if there is no stranger in the car? Let me explain. Alexis is a 13-year-old student in Los Angeles. And when the school bell rings, she walks to the curb. A white Waymo self-driving car pulls up. Of course, there's nobody in the driver's seat. She hops in alone. Now, according to the New York Times, wherever Waymo operates, moms and dads are letting the robo-taxis pick up the kids from school. Why? Parents don't have to leave from work and sit in that pickup line and then drive back. No driver means no creeps, no predators. Computer brakes faster than any distracted human. It's a lot cheaper than hiring help. So it makes sense for Alexis's parents. Her mom is stuck at work till six, dad even later. In Los Angeles alone, 700 Waymo robo-taxis are doing school runs. Here's the kicker. Completely illegal in the state of California. That's right. State law bans transporting minors without an adult in autonomous vehicles. But parents are doing it anyway. When you're stuck at work till six, following the law takes a back seat. Literally. All right. Moving on to number two in our top five list. If you're a middle manager, this year is looking lean. Business leaders are on a tear lately, gutting out the middle layer because they think AI is totally ready to take over. Yes, a chatbot can schedule a meeting, summarize a report, and even give an empathetic performance review. We have to get real. A new global survey shows that 41% of workers have already seen their management teams trimmed. It's not over. This year, one in five companies plan to ax up to half of their managers. That's crazy. 50 percent here's the kicker these managers are not overhead they navigate office politics they mentor the rookies they fix problems that a chatbot doesn't even know that exists so ripping out middle management for ai is like raving out the glue because you found tape it's going to hold for a minute but eventually everything falls apart so don't let the ai efficiency hype blind you to the real human element all right moving on to number three if you fly a drone for fun or for a pay attention the u.s has officially pulled the plug on new sales of chinese drones and drone parts so why the ban washington says drones from chinese companies like dji they're not toys they're data collection machines every flight log video stream and location coordinate could be accessible by a foreign government here's the catch if you already own one you're safe to fly But the supply chain for new drones and replacement parts, it's being cut off. Chinese drones are cheap and they're high tech. So what about American drones? They're getting better, but they often cost triple and they do half as much. So the goal is to force U.S. drone manufacturing. And until that catches up, your next drone might be a lot more expensive and harder to find. Yeah, the great drone divorce from China is here. Coming in at number four, how many streaming services do you pay for each month? Well, after a year of price hikes and platforms cracking down on password sharing, we have actually cut back from five to four. But we're paying 22% more for them than we did just a year ago. We cut the cable to save money, but now we're overwhelmed trying to decide exactly what to watch. I am so guilty of this. The average person has spent a staggering 73 hours. That's over three full days scrolling through menus to find something that does not look boring. In fact, a recent study shows that 89% of us don't even finish the videos we start. I can definitely relate to that. We all love the idea of having these infinite choices, but when it's time to actually pick a movie, let me tell you, we're beaten down, we're exhausted before the opening credits even roll. And finally, this coming in at number five. I don't know if you heard about this, but NASA has made a huge shift under this new space superiority order. The goal is a moon landing by 2028 and a nuclear-powered reactor on the moon by 2030. It sounds super high-five, but here's why it matters. To get this all done, NASA needs tremendous breakthroughs in batteries that last longer, charge faster, and survive extreme conditions. It also means that next-generation solar tech that works when the sun is not cooperating. So this tech does not only stay in orbit. it's going to end up in our garage, on our roof, inside our devices. We're moving into this era of private space where companies like SpaceX and Blue Origin, they build, launch, and they operate these platforms. So NASA becomes the customer, not the landlord that it used to be. So the same tech being built to survive space is what's going to keep our homes, our devices, and everything else running here on Earth. And speaking of, yes, bad joke time, you ready? Two astronauts are chilling on the space station. One turns to the other and says, you know, I can't find any milk for my coffee. And the second astronaut replies, in space, no one can. Here, use cream. Oh, I are going to repeat that one. You don't need to give me credit. It's OK. Let's see. Coming up, we have apps to track your car maintenance. Why rich people swap homes and never let strangers handle your phone. There's a big PSA there. and we just have the best callers ever here on the Kim Commando Show. Here's something most people don't think about. When a popular online service says it's free, you're usually paying for it with your privacy. Every click, search and website visit can be tracked, logged and used to build a detailed picture of who you are. And if you're not paying for the product, you're not the customer, you are the product. That's why I protect my online privacy with ExpressVPN. Your internet service provider can see everything you're doing online and third parties can track your activity through your IP address. I'm not okay with that. With ExpressVPN, your internet traffic is routed through secure encrypted servers and an anonymous IP address, so your online activity stays private. It's fast, reliable and incredibly easy Just one click One subscription protects up to eight devices too Right now you can get my special offer of four extra months with ExpressVPN Protect your privacy today Go to expressvpn slash Kim and you get that special offer of four extra months. Don't miss out. Go to expressvpn.com slash Kim today. That's expressvpn.com slash Kim. I like this. Kim, you're da bomb. So many times the issues I'm dealing with will show up in your next newsletter yes it's called the current almost a million folks get it every single day and you need to get the current too because let me tell you just five minutes you are tech smart you're tech aware and you are entertained at the same time it has a five out of five star rating over at trust pilot and also google reviews so let me tell you you are going to love it so if you don't already get my free newsletter called the current sign up right now head to get kim.com Once again, that's getkim.com. All right. In just a few minutes, we're going to talk about the things that most people don't know Alexa can do. But why don't we get started with all the phone calls? Let's see. Up first, Adam in Boston, Massachusetts. Hi there, Adam. Hey, Kim. How are you doing? We're doing great. We're doing great. So what's going on with you? Well, I am a new dad. And my wife and I are looking at purchasing a baby monitor. and we have heard horror stories about some of them being hacked. And we're wondering if you had any recommendations on which ones were safer or what direction we should go in or tips when doing our research for a good baby monitor. So let me ask you a question. How has life changed since the little Bambino came home? Well, funny story. I actually ended up sleeping better, but my wife didn't. She started sleeping worse. Are we supposed to be shocked by that? I don't know. Before, I didn't sleep, but she could sleep, but now it's reverse. I don't know what it is. So she gets up in the middle of the night every single time? Yes. Yes, unfortunately. He's sleeping right there. He's sawing logs. She's elbowing him. Go get the baby. He's just sleeping right through it. I don't hear nothing. Or are we using air quotes when we say you're sleeping better? because you're just pretending you're asleep so you don't have to get out of bed. Well, no, I feel bad because I'll wake up and I'll look over and be like, hey, babe, how did you sleep, how did you go? I didn't hear him at all last night. And she just gave me this look like, really? You didn't hear him at all? Like, oh, sorry. I'll change his diaper. You get some rest. Nice. I'll never forget, I came home from doing the show and he and our son had this diaper like between his legs. You know how like... Like it was drooping? It was drooping down. And I looked at Barry and I said, did you not change his diaper? And Barry looked at me and he said, it says it holds 15 pounds. I'm like, that's not what that means. I told him, I'm like, get out. All right. So we're talking about baby monitors. It's really when they're connected to Wi-Fi that they're hackable, right? And so if you're worried about getting them hacked, then you don't get a monitor that's connected to Wi-Fi. Now, there are downsides to that, is that because it's not on Wi-Fi, if you're at work, you can't look in and make sure that the baby's okay, and you don't have a lot of those capabilities. And so it's up to you on really to lock it down. When we look at the baby monitors that are quote-unquote hacked, typically they're not setting it up properly, meaning they're not putting a password on it. Their Wi-Fi is exposed. They haven't updated the firmware. They're not updating the app. So do you feel like this is something you can take control over? Updating the passwords and the firmware, yes. Okay, all right. Because what are you looking at me like? I was just going to say he can't do any of this. He's too busy napping. Yes, exactly. Too busy snoring. Well, because, you know, you want to get the best cam. And, like, so, you know, a baby monitor doesn't necessarily have to be a baby monitor. You could just put a Nest cam in the room, and then you'd be able to see exactly what's going on. you get motion alerts and you get all that other great stuff. Now, there is like the Nanit Pro Smart Baby Monitor that goes beyond that. So if you are looking for temperature sensors, humidity sensors, it's in like 1080p and motion sound alerts and everything all connected with the baby, then that's something that you might want to take a look at. And that's the Nanit, N-A-N-I-T, Pro Smart Baby Monitor. And also there's another one called Cubo, C-U-B-O. But if you are not, you just really just want a monitor, then I would just go ahead and get a regular cam and throw it in there. And then you got the app. Then you're all good. And when the baby's all grown up, you can use it for somewhere else around the house. Exactly. Use it for, see if somebody's sleeping. Sounds like he is. And that's probably the first, I'm sure every woman who heard this call, and thanks for calling today, Adam, is like, we got to get that guy's butt out of bed. Oh, yeah. If I was Adam, I definitely would have been lying when you asked that question. I'm not submitting to that. No, not at all. Let's see. Frosty in Phoenix, Arizona, hometown of the Kim Commando Show. Hi there, Frosty. Hello, hello. I love the show. So I have to ask you, where did the name Frosty come from? Especially Frosty in Phoenix. Yes. How are you not melted? Well, it's my last name. Oh, okay. So what's going on? Well, I remember some years ago, Kim talked about bad reviews that companies have gotten on the web. And my car wouldn't start one day, and so I needed to get it over to Chapman's Tire. It is the garage that I have found through a friend. and Chapman's Tire on 40th, on 5431 North 40th Street by Springway. And they have been so wonderful in helping me fix my car. It's a 2011 Odyssey. And so I want to keep it running. I love that car. And I've camped in it and everything, taken lots of people in it. and it just glides, you know. And I was having big problems with it. But anyway, she talked about ways to get a bad review. Who's she? Are you talking about me? Kim. Yeah, you're talking to Kim. You're talking to me. Kim. Okay. Okay. He. So with this, the tire shop, so are you saying that they have bad reviews and you want to help get the bad reviews taken down or what? Just as a common everyday citizen? Yes. Well, I have been to some garages that have not been so good. So you, okay, so here's the thing, is that you're a customer of Chapman. Okay. So you don't really have the wherewithal, the authority to remove any type of negative reviews. What you can do, of course, is leave a great positive review And then if more people leave more positive reviews, then the numbers goes up and then pushes down. But I will tell you something. I would never buy a car from them. Why? Because maybe, you know, Frosty, you had a great experience with them. When I was busted, and you know me, I'm a car girl. I went to Chapman BMW, and I bought a BMW. Right. And the guys lied to me. They said that I couldn't buy the car and get the loan unless I bought the extended warranty. Later told my father that, and my father looked at me, and he said, Kim, you got taken big time. You did. Yes. And you know me. To this day, Ian wanted to buy a BMW and he wanted me to go to Chapman. I said, uh-uh-uh. No way. We are not giving them a dime. But I'm glad Frosty had a great experience. Absolutely. So what Chapman needs to do is to tell more people to leave them positive reviews because there's really nothing that you can do as a customer to make the bad ones to it. I've never heard this before. A customer wants to get rid of a company's bad reviews. That's so kind. You know what? She's a nice person. She is. I could tell. Melts my heart. Oh, there we go. You know what else, Andrew? She keeps her money in a snow bank. Oh, yes. All right, that Amazon Echo can do way more than just play music or tell you the weather or maybe set a timer. You can make it do things for you. So let's say every morning you turn on the lights, check the weather, maybe start some music, hear the news. Instead of doing all that one by one you can bundle it all together in a single voice command Here what you do Open the Alexa app tap more than routines hit the plus sign and make it something like morning and then choose a trigger phrase like Alexa, start my day. And then it's time for you to add action. If you wanted to turn on the lights, play the news, start your coffee maker, give you the weather, play a podcast, shameless plug, the Kim Commando show is the best. You pick what happens and the order goes in. So next time when you say Alexa, start my day, All that happens automatically. Okay, still to come, I have a big warning on why you should never let strangers use your phone. Yeah, this is a big one you don't wanna miss. And of course, we have more of your phone calls here on the Kim Commando Show. All right, when's the last time you got your oil changed or swapped out that air filter? Cars have a lot of moving parts and it's easy to forget what needs to get done and when. And if you like taking care of your car or just wanna avoid some pricey repairs down the road, Start with Carfax Car Care, the website. It pulls in your service records automatically if the shop reports to Carfax, and most of them do. Then it's going to remind you when you're due for an oil change or to rotate the tires. You can also search by VIN or license plate, and it works for multiple cars totally free. Now, if you want to take it a step further, look at the Drivo app. That's D-R-I-V-V-O. It lets you log every fill up, oil change, repair, it tracks maintenance history, totals up car costs, sends reminders for what's next. These apps are really great if you have more than one car in the family. All right, coming up in just a few minutes, we're talking about home swapping, how it's really big for 2026. And before we get to all of that, you know, let me tell you, Andrew, there's one site on the Internet where you can go to and you get unbiased journalism. It's phenomenal. 404 Media. Oh, I love that website. It's amazing. And Joseph Cox is one of the founders and leads over there. And Joseph, thanks for being here. You wrote a story about that a data broker owned by the major U.S. airlines, American United Delta, they're selling access to five billion individual airline ticket records to the federal government without requiring any type of warrants. Tell us a little bit about this and how did you figure it out? Yeah. So I imagine most listeners don't know this, but something like eight major US airlines own a data broker. And it's called the very boring name Airlines Reporting Corporation, or ARC. And what they do basically as a side business is that they sell ticketing records to the government. Now, you may be thinking, well, doesn't the government already have this data? Yes, TSA will have it. DHS will have it. But this data broker is selling it to FBI, Secret Service, SEC, I think even some military stuff in there as well. And, you know, as you say, this can be searched without a warrant. And I bet listeners also haven't really given informed consent for their ticketing records to be sold by this broker either. So how granular is the data being sold? The data shows a person's name, the airport, their flying from, flying to, of course, what flight they're on. You can even search by credit card. So let's say law enforcement has some sort of tip or they want to investigate some sort of card. They can look that up and then see, oh, it was this person flying from this airport to this airport. And it's not just the granularity. It is, of course, the scale. There's something like five billion records in this data set. It is updated every single day from the airlines to this data broker to the other U.S. government agencies buying it. And essentially, law enforcement or other government agencies can just rifle through it without getting a court order, a warrant, a subpoena. It is there for them to search. Is this only happening in the United States or is this happening in other countries? That gets interesting and we don't really know. We know that the broker is owned by U.S. airlines, but on the board of directors of ARK, you also have Air Canada, and then you also have Air France and Lufthansa, which are, of course, from Europe as well. I'm very interested in that because, of course, European data privacy law is much more robust, yes, exactly, than it is in the U.S., and that's what I'm actually looking into next. It could impact European travelers if they touch the U.S. in any way. I know that at a bare minimum. So can you opt out? allegedly you can opt out uh so when i've covered this and a couple of outlets have done it as well we've published several pieces on this arc told me in a statement hey we allow you to opt out you contact us at our privacy email address some people have told me they've started that process i haven't spoken to anybody who's successfully done it and i've actually started the process myself as well so i guess we'll find out uh i don't know when maybe in a few weeks or something But you can allegedly opt out, and I'm very curious whether that actually works or not. So since you've been publishing this, Joseph, have you had any pushback? Not really. I mean, no factual errors, no. We always get emails asking, like, why does this matter? And of course, ARC itself is saying that this is important. I would say that generally, just to be fair to ARC and the government agencies as well, they see this as a post-9-11 tool. It was made in the wake of the September 11th attacks. It is now long past that. And it also still brings up the very legitimate question of, well, shouldn't agencies get a warrant to search this data? And some of the agencies I've spoken to, yes, have given no indication they are doing that. And, of course, at the end of the day, this data isn't being collected by the government. It's being sold to the government. It seems like everywhere you turn, like, they're selling your data to somebody. You know, it's nuts, really. Yeah, absolutely. And I mean, people often complain about Facebook and that sort of thing and all the data privacy issues there. And I hear that. I'm much more interested in these companies that nobody has heard of, like ARK, which are literally selling your data, as in there is a financial transaction going on there. And kind of to add insult to injury, the data is kind of cheap. Some of these agencies are only paying a few tens of thousands of dollars for access to this massive data set. So even after all of these privacy violations, it's not even been sold for that much. You know, maybe we're not worth that much. No one cares that you flew to Boise in the grand scheme of things. Yeah. Well, you know, thank you for, um, for spending some time with us. And we are, we're all, all of us here at the show. Let me tell you, Joseph, we are big fans of everything that you're doing over at 404 Media. It's, uh, it, you know, I remember when you guys started that and it was it's tough it was tough going but it's every article it's just robust it's on target it's smart it's researched and it's non-partisan it's like where else can you get that stuff i'm telling you it's 404 media uh joseph thanks again for being here all right if you want to gloat trot around like a real rich person but you're on a budget that's home swapping and it's just what sounds like you stay in someone else's house and they stay in yours Have you ever watched the movie The Holiday with Cameron Diaz and Kate Winslet? It's just like that. And if you're new to it, here are a few ground rules. Do not, I repeat, do not attempt a rogue swap via Craigslist. Unless your dream vacation includes mystery stains, hidden cameras, and maybe even a surprise roommate in the attic. And when you go DIY, you're responsible for everything. Like background checks, contracts, safety protocols. You also need to have a local contact, a plumber, handyman, or even a neighbor around for anything that might go wrong while you're away. Now, if you are new to this, bite the bullet and pay to use a trusted third-party platform. I have a list of these over on my website at commando.com. All right, we have more of your phone calls coming up as well as later on. An important PSA I need to pass along about strangers and your phone here on the Kim Commando Show. Let's see, Stacey in Albuquerque, New Mexico. Hi there, Stacey. Hi, hello. How are you today, Kim? Great. Welcome to the show. I understand that you did some great things with Chad GPT. I sure did. I gave the credit card companies a run for their money. Tell us what happened. So last February, I was served with papers for a credit card that about three years ago, I fell into some hard times and let that one go unpaid. And the company sold the debt to one of those credit card debt buyer companies. and they decided to sue me. And I turned to ChatGPT to fight that lawsuit. And I ended up saving myself about $2,000 total off of the settlement that I eventually came to for that lawsuit So you used ChatGPT as I guessing your lawyer As my paralegal is what I was calling it I was the lawyer I was a pro se defendant So I took the role of lawyer and gave ChatGPT the role of my paralegal. And so I was there doing a lot of the work. I put in about a little over 100 hours on this case. but I used Chad GPT as my oh my gosh what the heck does this mean paralegal buddy in the process of all of it and I used Chad GPT to walk me through the process of being a pro se litigant or defender. So you admitted on this call that you opened the credit card you didn't pay it you let it to go go to collections so what were you fighting? So allegedly I opened a credit card Allegedly. See what? So let me tell you, Stacey, you learned a lot. Yes, your objection is overruled. And I actually even had to go to I did the arbitration. So I did live, like working my case. And at the award, the company actually ended up with less than what they were suing for. So I did something right in the lawsuit. But what was I defending against? I was defending against the accusation that this company, that I owed this particular company money because they were not the person that held the original debt. And so all I was asking for was for them to just show me proof that they are the ones who currently own the debt. And that's really pretty much what you can do with a settlement like this. like what the credit card companies are trying to do or these debt buying companies, they just want to sue you and hope that you freak out about it so that they can get a default judgment. And so I just didn't want that to happen. I was just trying to say, hey, give me a second. Let's at least make this like fair in court. So did ChatGPT ever like hallucinate or give you advice where you sat there and you're like, okay, this is not true. Oh, my gosh, of course it did. That's what it's known for. Yeah, it's known for hallucinating. And I knew that. So anytime it made any reference to a previous case or any sort of citation of case law, I absolutely went and double checked it. The hard part was that now that Google, the first thing that comes up on Google is also AI results. I was really concerned that all the AIs were hallucinating the same thing. So I had to like deep search in Google, which like six months ago wouldn't have been a deep search. It just would have been a regular Google search. And now I feel like you have to go beyond AI to kind of find the real human knowledge behind it. But yeah, it absolutely hallucinated. Yeah, but it's interesting that you were able to do this. You know, you have no legal background, I take it. No, I have a history and political science degree. That's the closest thing to a legal background that I have. And I've watched a lot of Law and Order. Okay, well. That's enough. You know what? Obviously, the law and order had a big play right here in winning the lawsuit. But, you know, Stacey, thanks for your time. Thanks for calling in. It is interesting. I mean, I do run every contract that we are about to sign through ChatGPT. Aren't you worried that all the information you're loading into ChatGPT is your business information? Well, it says on the bottom that because I pay and it's a workspace account that they don't share my data. Oh, never mind then. You're perfectly fine. Carry on. Let's see, Mark in Nashville, Tennessee. You're up next. Hello there, Mark, and welcome. Hi, Kim. How are you? Wonderful. Love your accent. What's going on? Oh, yeah, I get that a lot. Hey, so I want to talk a little bit about YouTube and Google family sharing. So the issue that I have is that I have family sharing with my kids and used to be my wife. And so I like going to Google and, you know, kind of doing my little history or doing my research and everything. And so I was looking for a new car and all of a sudden I get this text from my daughter says, hey, are you looking for a new car? And so I was like, yeah, you know, she said, well, I just, you know, noticed it on family Google and just curious, you know, that sort of thing. And so I went to my settings and said, hey, how can I hide my history or whatever that is that she happened to be able to see? And I can't find how to fix this. Yeah. Okay. A couple of things you can do is not use the family account. That's okay. You can get into your YouTube settings and then history and privacy. And in those settings, that's where you can clear your watch history and clear your search history. When you're in there, you can also pause any type of searches from being remembered there. You can turn on incognito mode on YouTube. Yeah. Okay. And so what you do is you go into your profile photo and that's where you can turn on incognito. But I don't know. I mean, if I was sharing an account with my ex and my kids and didn't want, you know, And then maybe, you know, the ex is asking for money. And then you're like sitting there looking at new Ford F-150s. Can't afford it, honey. I got no money. And then she's like, yeah, but you're looking at all these videos. Okay. Exactly. Yeah, exactly. So that's where I think I would just get another Google account and do it that way. Family disconnected. Boom. Locked and loaded right there. We're done. Mark, thanks for your kind words and thanks for your call. All right. let me tell you just a few things and let's get it out of the way. Number one, if you're not already getting my podcast, I don't know what the heck you're waiting for. You can get the Kim Commando Show podcast commercial free wherever you get your podcast. Maybe that's Apple, iHeart, Spotify, you name it. And do me a huge favor that as you are getting your podcast, make sure that you subscribe or follow so that this way, every time a new episode drops, you get it automatically. And here's the deal. Apple just instigated something relatively new that if you don't open five podcasts in a row, they're going to assume that you're just not interested in it anymore. So make sure that every podcast that you get from the Kim Commando show, that you actually open it up. Number two is that we have podcasts for the show, as I mentioned, but also our daily tech update, our digital life hack. These are really great, for example, when you are taking the dog out in the morning or making yourself a cup of coffee. and then we have a new podcast that I'm doing for the current newsletter that is a summary of that day's newsletter so if you love the newsletter and you're sitting there saying like oh gosh I wish Kim would read it to me I don't read the whole newsletter to you but just the the best parts I guess you'd say although the whole newsletter is great so wherever you get your podcast make sure that you search for commando with a k and do me also one huge favor if you've learned just one thing from me over the years give us a great five-star review because that helps play with the algorithms. All right, still to come an important PSA about your phone and strangers here on the Kim Commando Show. All right, say you're in traffic, sitting in your car, it's a hot day, you're sweaty, you're thirsty, a kid walks up to your window selling bottles of water and you need one. That's what happened to Tristan Richardson in Atlanta, Georgia, only she didn't have any cash on her. She did have the cash app. So when Tristan pulled the app up on her phone, the boy swiftly grabbed it saying, oh, I need to type in the right username to get the payment. He gave the phone back. She sent the payment, drove away. It didn't take very long before she realized that she didn't pay the boy a couple of bucks for that bottle of water, more like $1,100. And because it's through a cash app, you don't get your money back. So never let strangers handle your phone. Let me tell you something. A stranger just came up to me and told me she was vegan. And I swear, I've met her before. Oh, that's a bad one. Hey, if you haven't already, make sure that you head over to getkim.com because that's the place where you can sign up for my free newsletter. It's five-star rated. You're just going to really dig it. Five minutes a day to get tech smart. Again, that's at getkim.com. Thanks for listening. Thanks for being here. We appreciate your support. And that's the end of hour four. But I'm sure in your podcast player, there are some shows that you haven't listened to. Come on, just fire up your podcast player and get more tech know-how, whether you're walking or on your commute or whatever you might be doing. you