Mentioned On
Episode Mentions
AI & I · Apr 8, 2026
We Gave Every Employee an AI Agent. Here's What Happened.
“Every product (ghost writer) used by agents for content generation and writing tasks”
Personal AI agents and agent ownership modelsOpen-source Claude deployment and self-hosted AI infrastructureMulti-agent collaboration and coordination in organizations
View AnalysisThe AI in Business Podcast · Jan 5, 2026
Why Agentic and Conversational AI Products Are Not What CX Leaders Think - with Baker Johnson of UJET
“Conversational analytics company acquired by UJET for analyzing contact center conversations at scale”
Conversational AI misconceptions and terminology (chatbots vs. conversational AI vs. agentic AI)CX as cost center vs. revenue driver organizational mindsetProcess redesign before automation (avoiding 'paving the cow paths')
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