Summary
This episode traces the rise and fall of Google Glass, examining how the pioneering AR wearable became a cultural phenomenon and cautionary tale. The hosts analyze why Glass failed despite being directionally correct about the future of computing, and explore how lessons from its missteps are shaping current smart glasses development.
Insights
- Google Glass was right about ambient computing and AR's potential but catastrophically wrong about consumer readiness, privacy acceptance, and the cultural stigma around head-mounted recording devices
- The 'Glasshole' phenomenon—where early adopters became social pariahs—was not a minor PR problem but an insurmountable cultural barrier that no amount of marketing could overcome
- Timing matters more than innovation: Glass might have succeeded if released 5+ years later, after smartwatch normalization and short-form video culture made wearable cameras socially acceptable
- Enterprise pivot saved Glass from complete irrelevance by eliminating privacy concerns and creating genuine use cases, proving the technology worked but the consumer market wasn't ready
- Meta's Ray-Ban glasses succeeded where Glass failed not through innovation but through execution, cultural timing (TikTok era), and positioning as a content creation tool rather than ambient computing device
Trends
AR/VR wearables cycling between hype and reality: Glass (2012-2015), Magic Leap/HoloLens (2015-2017), Vision Pro (2023-2024), Meta Ray-Bans (2024+)Privacy concerns as primary barrier to consumer AR adoption—unresolved since Glass and still blocking mainstream acceptance of head-mounted camerasEnterprise-first strategy becoming standard for consumer tech failures: pivoting to B2B use cases (inventory scanning, training) when consumer market rejects productCultural acceptance of recording devices accelerating due to smartphone ubiquity and creator economy—what was unacceptable in 2013 is normalized by 2024AI as narrative reset: Google repositioning Glass 2.0 around Gemini/ambient computing rather than admitting consumer market rejectionFashion Week/celebrity marketing ineffective for controversial tech—cannot overcome fundamental privacy/social concerns through aspirational brandingNotification/ambient information delivery still unsolved problem: users prefer intentional phone interaction over constant contextual interruptionsModularity and comfort as underrated design factors—current smart glasses fail due to weight, eye strain, and inability to function as regular glassesLive demo culture as double-edged sword: Google's spectacular IO 2012 demo created unrealistic expectations and backlash when reality didn't match visionRegulatory response lag: privacy legislation and venue bans followed consumer backlash rather than preceding product launch
Topics
Augmented Reality (AR) Consumer Adoption BarriersPrivacy Concerns in Wearable TechnologyHead-Mounted Display Design and ErgonomicsEnterprise vs. Consumer Product StrategyCultural Acceptance of Recording DevicesProduct Launch Timing and Market ReadinessAmbient Computing and Contextual NotificationsWearables Platform StrategyTech Regulation and Privacy LegislationLive Product Demonstrations and Hype ManagementFashion/Celebrity Marketing for Tech ProductsBattery Life and Power Constraints in WearablesVoice Interface Design for Public UseFacial Recognition and Surveillance TechnologyProduct Pivot from Consumer to Enterprise
Companies
Google
Primary subject; developed Google Glass from 2010-2015, pivoted to enterprise Glass 2.0, currently working on Android...
Meta
Revived consumer smart glasses market with Ray-Ban Meta glasses; succeeded where Glass failed through better executio...
Apple
Mentioned as inspiration for wearables strategy; released Apple Watch as alternative to Glass vision; Vision Pro as r...
Amazon
Hired Bob Parvis from Google Glass project; developed Fire Phone as competing wearable/mobile device
Intel
Developed Curie chip used in Oakley smart glasses; competed in smart eyewear space alongside Google
Oakley
Released Thump and later Intel-powered smart glasses; early competitor in smart eyewear category
Warby Parker
Partnered with Google on Glass design and manufacturing to make product more fashion-forward
Magic Leap
Competitor in AR/VR space; benefited from Glass hype cycle and AR interest in 2015-2017 period
Microsoft
Developed HoloLens as enterprise AR alternative; competed with Glass 2.0 in enterprise AR market
Snapchat
Developed Spectacles as consumer AR glasses; benefited from Glass's failure and creator economy growth
The Verge
Covered Glass extensively; Josh Topolski conducted early hands-on review; published major privacy concerns story
Google X (X Development Lab)
Internal moonshot factory where Glass was developed; housed Astro Teller and other researchers working on experimenta...
Nest
Tony Fidel (Nest founder) brought in to lead Glass division after initial consumer failure
Nokia
Google hired engineers from Nokia to work on wearables and Glass development
Samsung
Galaxy Nexus phone components used in Glass; Android ecosystem partner for Glass development
People
Sergey Brin
Google co-founder; championed Glass as future of computing; personally wore and promoted Glass; pushed consumer visio...
Bob Parvis
University of Washington professor; pioneered contact lens electronics; led Glass project at Google X; later joined A...
Steve Lee
Product director for Google Glass; articulated vision of Glass solving technology distraction problem
Sebastian Thrun
Google X moonshot leader; promoted Glass on Charlie Rose; helped establish Glass as mainstream tech story
Astro Teller
Ran Google X moonshot factory; later acknowledged Glass consumer strategy was 'more than a little off track'
Hugo Barra
Head of Android platforms at Google; led technical execution of Glass IO 2012 live demo with skydivers
Tony Fidel
iPod/iPhone pioneer; brought in to lead Glass division in 2015 after consumer failure; attempted enterprise pivot
Josh Topolski
Verge editor-in-chief; conducted early hands-on Glass review; interviewed Steve Lee about Glass vision
Gavin Newsom
California politician; first non-Googler to publicly try Glass; photographed by Sergey Brin without his knowledge
Robert Scoble
Tech evangelist; early Glass explorer; famous for shower photo wearing Glass; became symbol of Glass excess
Steve Mann
Considered father of wearables; developed EyeTap; influenced Glass design philosophy
Larry Page
Google co-founder; received Congressional letter about Glass privacy implications
Quotes
"Our relationship with technology could use a reset. We all spend all of our time just staring down at screens. But what if instead we could stare kind of up into the right at screens?"
David Pierce•Opening
"I think history looks very kindly on Google Glass. I think there are some really fun things we should talk about. Google Glass is right about more things than we realized."
David Pierce•Early episode
"If you're recording you, I have to stare at you as a human being. And when someone is staring at you, you have to notice."
Charlie Mendis, Google Glass engineer•Privacy discussion
"Glass out. Glass was built for short bursts of information and interactions that allow you to quickly get back to doing the other things you love. If you find yourself staring off into the prism for long periods of time, you're probably looking pretty weird to the people around you."
Google's official Glass Dos and Don'ts•2014
"When we originally built Glass, the work we did on the technology front was very strong. Where we got a little off track was trying to jump all the way to the consumer applications. We got more than a little off track."
Astro Teller, Google X•Post-failure reflection
Full Transcript
Support for the show comes from L'Oreal Group, the global beauty leader, defining the future of beauty through science and technology. L'Oreal Group create the beauty that moves the world. Hey, it's your friend David Pierce here. I just wanted to let you know that this week and next week we're dropping the first two episodes from season two of our new show, version history. We had the whole first season on this feed, so hopefully you've heard the show already. You've also already heard these episodes if you follow the dedicated version history feed. If you like the show, go follow that feed to hear all the new episodes as soon as they arrive. But just in case we really liked this episode and we just wanted to share, let's get into it. Our relationship with technology could use a reset. We all spend all of our time just staring down at screens. But what if instead we could stare kind of up into the right at screens? That's what Google thinks might be the answer and it's built a product called Glass that puts a screen on your face that might just change everything. From the verge of the box media, this is version history, the show about the best and worst and strangest and most important products in tech history. I'm David Pierce and on this episode, it's time to talk about the biggest thing in the history of smart glasses. Welcome back. It's time. We're Google Glass. V-song is here. Heavy. David and Mel also here with us. Hello. I have brought you both here because we have all been alive and in this world through Google Glass. You both have covered wearables in lots of different ways. From Google Glass all the way up through now and I think there's a lot of that story I want to talk about. Just to spoil my own intentions here at the very beginning, I think history looks very kindly on Google Glass. I think there are some really fun things we should talk about. Google Glass is right about more things than we realized is my overall thesis for a word about talk about, except Talia and the Katerlites. Except all of the many things that was wrong about it. Of which there are thousands. Which is why we're here to do this now. But I am Chris, you both are wearables people in general. Were you both Google Glass people at the time? I was too poor personally to have one and I was not working at a publication that would be a fitted one at that time. But I was in the space. I did see people wearing it. I eventually did a documentary on Google Glass and other smart glasses. So I did get to go to the Google X moonshot factory and try on every single prototype at one point. That's cool. Okay. So you experienced Google Glass jealousy in the very brief window in which people experienced Google Glass jealousy. I did. And then Google Glass stuff happened. And then I got to study it from a historical perspective. And now I feel no jealousy. One thing we're going to talk about is how quickly that or happened. I felt no jealousy after a while. Very quickly I felt no jealousy. And I was like, all right, cool. My jealousy arc was fast moving. Because I remember distinctly sitting in my college dorm watching the announcement thing. It was the coolest thing ever getting all hyped for ambient computing, being like, am I going to spend $1500 that I do not have on an explorer edition of one of these? And I remember being on the checkout page. Oh wow. And my finger was hovering over that checkout button on my Samsung Chromebook for so long. And I didn't. And then when that arc eventually finished over the course of a very short period of time, I then started to feel better. And she says people were getting harassed for wearing them and pulled over on the highway. So let's just, the meat of this story is actually weirder than I remembered. So let's just get into it. So the story starts, I think, in kind of 2010 with this guy named Bobbock Parvis, who was a professor at the University of Washington and also worked in Google's X-Lab. And I think I learned a little bit recently about Google. There was a long run where Google would just hire professors doing interesting science work and just pay them a ton of money to come do some of that work at Google. They were like, keep your normal job. But here's a lot of money. Come just like hang out on the weekends and like make things for Google. Wild times at Google. And this led to lots of really interesting things. And one of the things that Bobbock Parvis was working on was all kinds of bionano technology. He was one of the people really early building contact lenses with embedded electronics. This was like his big idea academically and professionally was like, I want to do this stuff on context. So he starts working on this stuff at this point like context were impossible, context are still impossible. But like starting to push towards this idea of like, how do I do things sort of with and around your eyes? Because they had this insight that I think everyone has had for decades and everybody is still having now that like, wouldn't it be great if instead of looking down at screens all the time we could look at each other, right? And we could have the sort of upsides of the digital world and the information that we want and all this stuff without being like this staring down at our phones all the time. This is the pitch for the Apple Watch. Several years later, this is the pitch for all of the wearables ever since. This is the pitch for all of the stuff that V wear on her body all of the time. Like this is, I feel like you were told this story about connection six times a month. I have been told this story six times a month for the past 10 years. Basically, so you know, somebody do the math on that. That's a lot of times. It did like, so Steve Lee, who will come up a few times in this. He was a product director at Google. He told Josh Topolski, the version's former editor in chief, why are we even working on glass? We all know that people love to be connected. Families message each other all the time. Sports fanatics are checking live scores for their favorite teams. If you're a frequent traveler, you have to stay up to date on flight status or if your gate changes, technology allows us to connect in that way. A big problem right now are the distractions that technology causes. If you're a parent, let's say your child's performance, watching them do a soccer game or a musical, often friends will be holding a camera to capture that moment. Guess what? It's gone. You just missed that amazing game. Nothing has changed. Nothing. That's still the same. It's crazy. I think it was right about a few of those things. But also some of the other things that we've seen more recently is like, I used to be a big believer that the ambient technology of just having some notifications come in so that you can keep living your life and not fall into your phone was a great idea. And now the idea of notifications coming in on my eyes is the worst idea in my opinion. It's because there's no control over the notifications. Exactly. The idea is that it does it for you. It surfaces things that make sense in the moment. And the reality is that you have to do so much curation for it to make sense. My hands are just buzzing at any given point in time. Today is a rare exception where I'm going free on one arm, but usually it's just like you got to have a fan of vibrations all over your body. I do all the time. It's it's concerning. Yeah. This is the world Google wanted us all to live. So this was also like I should set the stage for what the X lab was at the time. This was like and still is in a lot of ways. This is where Google just like plays. This is like if you're a company that has the best business in the history of the internet in search engines, you just throw a bunch of money at like some things. They called them moonshots, right? Like you said, this is this is the moonshot factory. This is a rare so much. I know this was like Google is weirdest and most of a very cool place to visit. I will say like you go and everyone's just like he has to tell her the guy who ran it famously like ran around on roller blades everywhere. It was like my first introduction to actually a Google campus was the best of the moonshot factory and I was like, whoa, every stereotype about Silicon Valley comes out of that building. Yeah, it's crazy. Yeah. But anyway, so this is like there was no, I don't think pretense that like this might be a product anytime soon. It was just like a thing that they were working on. This seemed like a cool idea. Like this is a sort of Googley way of thinking about the world. Like it all makes sense. So they start building prototypes. Let me show you a bunch of their prototypes. V are these to these look familiar? Are these the kind of ones that you saw? Those are the ones I actually wore on my face. Can you describe sort of what they are and what they're doing? So like if you look at them, they are basically a pair of frames with very large components on them that seem like they're just like crazy glued on. Like they probably legitimately are crazy. They are legitimate. There's like, you know, there's the frame and then there's like circuit boards on the sides where the temple arms are. So when you put them on, you kind of are just like this. This is something a student built at a science fair. It does not feel like an actual product. In one of them, you can just see blue tape just kind of hanging down. And I remember when I wore one, there was like a circuit board that was just dangling in front of my eye. And I was like, just playing around with it. Is this good? Is this good? And you know, there's six there, but I think I tried closer to 10 just because there were so many. And they told me at the time that one had the battery in a backpack that you had to wear to in like the really early times. So you know, it's very mad scientist looking. Yes. Just like, I don't know if you've ever seen Steve Mann. He's considered the father wearables. And he has something called the eye tap. So it kind of looks like the Explorer edition, but it's actually melded into his body. Oh, yeah. It gives you that kind of biohacker feel when you look at them. They're very cool. And this is like what things always look like in this phase, right? But so this is like not long before this becomes a real product. They're just messing around, right? Playing with this kind of stuff. And this is also like late 2010, early 2011 is kind of right. Is it starts to come out that Apple is starting to think about wearables? This is like the first glimmers of what would become the Apple watch start to come out. Word starts to get out that Google has actually hired people from Nokia and Apple and other companies. Android is taking off. They want to build Android into more things. They're like, okay, how do we do? Android wearables. So there's just this like confluence of stuff happening. And then you get the sense that basically like some Google executive, I think almost certainly Sergeibert and the co-founder of Google walked into the X Lab building one day, saw this on somebody's face and goes, yes. And that like it's as simple as that at this time at Google. Like if Sergei's into it, he is going to do whatever he wants with it and potentially ruin everyone's lives forever, which is where we are headed. So again, there's like a bunch of people inside of Google working on this kind of idea. There was another Google who had worked on a thing called memory glasses, which was a memory aid with context awareness that could like use glasses to sort of see what's going on or just like, nothing has changed. It's crazy. And so it starts to become obvious that Google is working on some kind of glasses. There was this report out there at about 2011 that Google is working on thick rims, sort of normal looking glasses, which turned out to be just flatly in that case. There was also, do you guys remember something called the Oakley Thump? Oh man, wait, can I show you a picture from a scene at review? This is a picture of Beak Shunky Oakley glasses with two dangly headphones. Did this have an Intel cherry chip inside of it? It has changed. It did not. Okay. That was maybe a later Oakley product. I'm sorry. Oakley has been at this like a sneakily long time. Yeah. Part of my stint. Since it Intel, I was like a marketing manager for Curie and we launched some Oakley smart glasses. Oh yeah. It's like not sure. They don't look like that. But yeah. 6.7 in the scene at review. Great job. There were somewhere between four and five hundred dollars. So this is like the smartest smart glasses kind of anybody had seen at the time. And this becomes the thing people start to think of as like, okay, this is probably what Google is building. But nobody knows anything until April of 2012 when I'm going to say a sentence that is extremely 2012. Google announces on Google+. That it is working on a product called Google Glass. And they dropped a video just like out. This is one of the weirdest product launches. There was no fanfare, no nothing. Google just drops this video being like, here is what we think the future is going to look like. The title of the YouTube video is one day dot, dot, dot. Let me just play a little bit of it for you. I remember. It's a day in the life video, all through Glass, C-O-V. Waking up. I remember this video, this video, like blew up the internet. Making coffee. Yeah. And you're seeing every through it all, little like notification bubbles and pieces of information as you go around your day computing. This was the one I wanted. Yeah. A chat window pops up, says, want to meet up today. Meet me in front of strand books. Oh my god. I'm just going to. Yeah. Getting his bagel because he's in New York. Strand books, that's another. So it goes on like this. He gets directions. It gives him lots of information. This is like, this is the day in the life story. I, is it unlisted video? It is now. How many views does it have? We look. It has 22 million views. Holy crap. Holy crap. I remember the day this came out. I remember the day. I remember the day. I remember the day. I, you know, I replay this video in my nightmares constantly just because it's, it's so iconic. And into this segment, just this, this is, this is a piece of tech history in a way that is giving me PTSD right now. Where were you on the day? I was, I was in my dorm. I spent a lot of time. This, these kind of videos were the reason I was so freaking hyped just about Google. Every single year because like you said that the X project they just had all these professors. Like when they had Google photos and they started doing, you know, recognition of people's faces and your pets and all that kind of stuff, that all came from like the early before transformer type stuff. And then they had Project Loon. They had Soley. All of that like came out of Project X from a random professor who was working on a weird project. Like it, so every year at IO and like before IO, they would, they would drop this kind of stuff. And I just, I wanted to work at Google so bad. Like that was my number one goal at the time. Interesting. And that pivoted hard later, but later. Yeah, I, I distinctly remember like how momentous this felt. And I think in retrospect, we now have 13 intervening years of Google faking demos for its videos. And so like, of course this was not the thing. But it said, you know, one day, right? And I think this as like a vision for what the future of technology might be. Like it's hard to remember now because we've seen stuff like this and we've seen all the ways that it fails. This was like still in the days where not everyone you knew had a smartphone. And this was like, this is going to be the next thing. And it's going to be, it's going to be mapped into the world. Like the thing where he responds to the text via voice was like a huge piece of news. There's a story in the New York Times. There's some stuff out there. Everybody covers it. Everybody freaks out its big news. And then a couple of days later, our boy, Sergey Brynn, just starts rolling into rooms wearing Google Glass. So this is a picture of him with Robert Scobal, who will come up again in a few minutes wearing a prototype. And so this becomes like, Sergey Brynn walks into rooms and just gets mobbed. Because this thing was like a huge deal. It was big news. It's like, we always talk about things that sort of cross into the local news spectrum. Like it did a small town somewhere in Connecticut run a segment about this like Google Glass fully crossed that. Everybody was talking about it. And Sergey Brynn just rolls out and everybody's like, Sergey, is that Google Glass? And he's like, yeah, it's cool. No worries. It doesn't appear that they were functioning. And he was kind of sketchy about whether they were working or not. But he took pictures with Robert Scobal. He was out doing stuff. I mean, they had five hour battery life. So they're probably just dead. It's very possible. But so the point is they're sort of just leaking out into the public. I don't know how much of this we're supposed to know and how much of this is just Sergey Brynn being the co-founder of Google and doing whatever he wants. But it's like starting to come out. And then a couple of weeks later, we get another piece of information when Sebastian Thrun, who was one of the big moonshot people in the X-Lab, goes on Charlie Rose's show again, like to understand how mainstream this was. He went on with Charlie Rose and took a picture of him. We start getting more patent filings and stuff there. Is this cool one that I found from a while back about the control mechanism Google was imagining? It thought you might be able to control it with bracelets or rings or even your fingernails, which I thought was very cool. But yeah, this one patent photo that I found is literally just straight up a smart ring that controls Google Glass. And like again, not to keep saying nothing has changed. Nothing has changed. This is like, there are actual smart glasses out right now with this exact control paradigm. So it's just insane. I love this little drawing though. It is a good drawing. Pat drawings are just an endless mind of delightful things. Yeah. Would either of you like to guess who to the best of my knowledge, the first non-Googleer to try Google Glass in public was? It's going to be like some celebrity. I feel like it's a celebrity, but I don't know. I don't remember who was famous at 2012. What's that celebrity that had the tweeter, the first two million followers guide. He was the Nipcon ambassador. Dead wrong. It was Gavin Newsom. Oh. Wow. Wow. Wow. Wow. Wow. Wow. Wow. Wow. Wow. Wow. Wow. And Sergei Brinn actually let Gavin Newsom put the glasses on and took a photo with him. And then I think there's a line in the story that we wrote at the time that says, Brinn tells Newsom how he just took a photo without his interviewer even noticing. Newsom wanted proof, so Brinn just let him try the glasses on and see it for himself. Like again, it's screaming in turn on. It's not like the hints weren't there. I'm just screaming in turn on. And it was 2012, so like any sort of surveillance stuff was not normalized at all. Right. Yeah. Right. So, okay. We thought we wouldn't even notice it. So this brings us to June of 2012. Google IO with what I would call, I sincerely think I mean this the greatest live demo all the time. Yeah. I agree. Like I really earnestly believe this. Do you want to set this up to remember? Yes. Okay. So Sergei is giving the keynote inside of the Moscone Center in San Francisco. And he brings out glass. He starts talking about it and he goes, we're going to do a really cool live demo right now. It shoots up to a blimp that's flying over San Francisco. And there's all these sky divers in the blimp. And they're being, they're live streaming from their Google Glass. And I talked to Hugo Barra about this a little bit last night. He was like head of platformers at Google at the time. He said they had to invent a bunch of like novel networking technology to make this work. So this is like first iPhone almost didn't make phone calls level. Yes. Okay. Yes. Because Sergei was like he needed this to be the demo. Like he basically just got like all the resources in Google for the like three months prior to this demo. We're funneled into this demo working. But here let me just play you a little bit of this demo because even even all these years later, I think this is still the coolest live demo. It is incredible. Okay. So basically they have these, they're taking the wingsuit divers. They're not quite skydivers, but they are flying down towards the Moscone Center. And as we know, all of the footage they're capturing is actually live on the platform. Yeah. It's right. Hugo didn't tell you there was something like a thing that he said nothing was fake to it. And then Sergei was very, very heavy set on the fact that nothing was pre-recorded or fake. That's what. Yeah. Yeah. So they go down, they're they're they're skydive, they're skydive. And then they drop down, yes. On to the roof. And there are BMX bikers who then receive the Google Glass. This part I had forgot. Who are you going to watch this part because these BMX bikers are crazy. They go so fast. And they like they they do a like a backflip off the roof. It's so cool. It's big livestreams. They're going off of a ramp off of one part of the roof, doing a flip onto the higher part of the roof where they then will hand at the Google Glass to some repellers. Oh my god. Of people that rappel too quickly down the building. I get nervous because they it seems that they are falling and he goes, oh, are they okay? Are they okay? So now they were rappelling down the building and you'll hear Sergei kind of freaking out as they go. I appreciate that he's saying don't try this at home. But they're going. Oh, that one way. They're like running down the building. So then they the repellers then hand off to some more mountain bikers for some reasons. They just keep handing off the glass. It's almost there. In this like and Sergei Brim is not a good enough actor to fake being that nervous. He's like, I am about to kill someone during a live demo at Google. So they handed off to some other BMX bikers who then fly through the Moscone Center and there are just attendees standing there and he almost they almost run over a bunch of attendees who are confused about what the heck is happening. So that poor man. He rides directly through the crowd, almost hitting multiple people. It's going so fast. Look at the speed of this nuts. And watching it in 2012 resolution. Incredibly problematic in so many ways. So good. And this is also the first time we learned what glass actually was. We saw the thing. They demoed it. They showed a little bit how it was going to work. And most importantly, they announced what it was going to cost. It was called the Google Glass Explorer Edition. They were very careful to say this was not yet a consumer product. The plan was to have a consumer product by 2014. Again, this is June of 2012. They're like in 2014, we're going to have like a mainstream available thing. But this one is the Explorer Edition and it's $1500. But this is the first moment we know this is like a real thing that we can touch and hold and use. And that is these. This is the Google Glass Explorer Edition in, I don't know, like a like a silver brown color. And it basically I had forgotten how like light and simple it is. It's basically it's it's just a little band. It's exactly two pieces for your nose. And then a thing on the right that has like the little sort of transparent glass projector thing. Yeah. And then a camera and the body of it. Like this is a surprisingly elegant piece of hardware. I think Google Glass is a good name because they are not glasses. That's the thing. It's glass. The one from your right eye. It is misleading. And okay, but here's the question. Is this a good looking? No, absolutely. Absolutely. I love them. No. Okay, that's good. So now we litigated that. I love it. So but you bring up a good point because Google was like desperate to make these things not nerdy gadgets. Like I mean, when way out of its way to try and make these like cool cultural objects. I mean, if you're gonna measure how mass market a thing is, is will your grandma wear this? Your sweet little grandma Betsy. I'm envisioning it. Well, your sweet little grandma Betsy go like, oh, dearie, yeah, why yes, I will wear this. That is convenient. Like, well, will your grandma Betsy wear this? And I guarantee you grandma Betsy ain't wearing my grandma never had a smartphone. So mass market. But I think I think the way you get to was it was it Betsy or Betsy? I don't want to get wrong Betsy. Okay. I think the way you get to grandma Betsy is like making it like celebrity cool first. In September of 2012, glass shows up at the New York Fashion Week. This is like a nice tried and true playbook. This is like a pure apple. If your beats, if you have some like human beings, just if you have a gadget that you want and people to like not only tolerate, but like think is cool, you go to Fashion Week and you like pay a very good looking set of people to wear it. Just, David, you're killing me here that I love them. David, these look better on you than I am. I have to say it's like upsetting me how they kind of work for you. Yeah, which is probably about to compliment and an insult. It does work for you. It's like horrible hats, but I will I will take the compliment that I look good in glass. No, not glasses. But like also, it depends on the celebrity, which is what I was gonna say. Because if you have the right celebrity marketing the thing if they're known for fashion, if you have Zendaya wearing this, okay, maybe if you have Zendaya wear this at the Met Gala, okay, maybe you can convince people. If you have a nameless model just walking down, wearing a hoketure fashion that 90% of people won't ever wear. Yeah, that's not relatable per se. I think that's right. I think that is right. But the other thing was that Google kept at this for a long time and we had this is a story from the next year. This is August of 2013 that we did with one of my favorite verge headlines of all time, which says Google Glass is in Vogue, the magazine, but not yet in Vogue. Very good headline. But this was a 12 page spread in Vogue magazine that was like all about Google Glass. It's super fascinating. And again, like you can see, it's trying to do a thing that is both like fashion and science fiction and it's all sort of like retro futuristic. It's just really interesting. And I think the thing I like about this kind of stuff is you can really see what Google wants this to be in the world. And it's like, yeah, some of these pictures are like, this is not trying to hide glass. This is this is how do we make it iconic? It's making a statement. Yeah, this is why maybe the New York Fashion Week thing kind of fits it because New York Fashion Week is known for just very outlandish statement pieces. And it does kind of lend itself to that. Yes, but then again, you have to think about the average person who among your friends that you can think of is very confident and comfortable wearing statement pieces. Most people are not. Most people don't want to stand out in that way. I do. I love it. But like, not everyone is comfortable. Ironic coming from the land of wearing sweatshirts to work. And that's it. Yeah. Yeah. Especially at the time. This would maybe work in Manhattan when everybody is just trying to peacock all the time. Iron William is better. Yeah. But not, not San Francisco. Not in the basement that I work in every day. Right. Yeah. But okay, so that will judge you. Just to just to like keep anchoring us in time here. Right. So now we're at the end. Let's get to the end of 2012. Okay. Google like first talked about it in April officially launched it in June. hadn't shipped the damn thing to anybody. But it's still just sort of trickling bits out. And this is one of the things I had forgotten was we covered this thing vastly more before it launched than after. Yeah. Which is I think in a real way like there's the story of Google Glass. Right. It's like once we got our hands on it, we all kind of understood it. Kind of tech blogging. But Bob Aparvis, who is again the person who like started this whole project, gives an interview with IE spectrum at the end of 2012, basically like laying out the big idea. And he talks about AR. And he talks about pictorial communications, which is basically like video chat. And information access. He said there were no plans for ads, which raises the question, how is Google ever going to make money on this? I assume the answer is ads. And he just didn't know that yet. Also at this point, Google is working with Werby Parker. It's still it's like trying to make this thing happen. And you can see the big idea, right? And the big idea remains the big idea. This is what I mean by I don't think I think history will look back on Google Glass fondly that like they were right about at least what we would spend the next 13 years working on. Yeah. As a tech industry, like it had it had all sort of directionally right theories about what AR was going to be about what video chat was going to be about about ambient computing, which was like not I think we were talking yet it was it was wrapping all of this stuff into one product that sucked. But so the next big turn for us comes in early ish 2013 when Josh Polsky, America's preeminent scholar of Google's last got to try them on. This was in the in the relatively early days of the verge. Probably the biggest story in the history of the verge. We were in our like tiny little one room office right off of Union Square. This is all how it was huge. This was like a monumental day in the history of the verge. Let me just play you a clip of Josh trying these on for the first time. I can see it fine. It says okay glass 325. It's come. Oh, recorded video. Okay. Oh, yeah. And now I can see. So this is seeing what I'm seeing now. Like he standing there with two of the people who ran this project for Google. You don't have to see the video. Okay, glass. Better than Metarevans. These can record in horizontal. That's very cool. Yeah, that is just vertical. This was the moment that it was like, okay, we actually start to understand this thing. We spent like time sort of out in the world using it, taking pictures. One of the funny things at the very beginning of that clip that I saw over and over in my prep for this was everybody had the same experience, which is you put it on. It doesn't work. And then you like adjust something a little bit. And then you can see the tiny screen up in the top right corner of your vision. And then it starts to work. But it like so many people were like, I put it on. And I was like, what is this broken piece of fresh? Seven thousandths time in this podcast. Nothing has changed. No, I mean, nothing has changed. And this was true before this too. When you have those kind of like beam splitters or whatever they're using, you do have to be very specifically. It's like when you go to one of those, one of those telescope things in New York and you have to like look through the right way. Because if you don't look through the direct center, it's not foviated and weird. And yeah, it's not good. I mean, we're going to say is like, so CES 2025, it was like the year of the smart glasses. And I just thought about this particular product so much because I was there with the holiday glasses. And that's another thing where it just depends on how it's shining into your eye. And it was just like, I had so much eye pain. But I think of that show because I'm trying all of these gadgets. And it's all dependent on me putting it on and looking at it in a specific way. And the eye strain plus the Nevada dry air really did a number on me. Yeah, I mean, and then that's where like Apple got it right with Vision Pro on the auto adjusting lenses that move to make sure they're focused for the most part. Yeah, they could still they could still write the right idea because this is very problematic, especially if you're going to be putting it on every single day, you're going to be wanting to use it all the time. If you want to check a quick notification, but it's slightly out of focus and it gives you eye pain, like that's not going to be a good one. And everyone's vision is different. Yeah. So it's one of the biggest fundamental problems with this category. And like, obviously, it's been a problem since day one. And it's still a problem day, however many days later, because it's been a long time. 13 years later. Yeah. Yeah. All right, but let me just run you through some of the specs of this thing, which I very much enjoyed. It connected to Wi-Fi, but it could also tether to an iPhone or an Android device. Good. Great for them. It didn't have a cell radio built in, but it did have GPS. The battery life, do you remember what the five hours was? That was what it ended up being. Do you remember what they said it was when it shipped? 12. They said it was one day, which is just a whole lie. All day better than a phone. Just a lie. It had 16 gigs of storage, which I think at the time was like an Android phone at the time. It had a five megapixel camera, 720p video. The little display on the right side here was 640 by 360. And it had the same processor family as the Galaxy Nexus phone. It sounds like they took the Nexus components as stuck in it. It's a 2012 phone interface, essentially, like not the best one, but a fine one. And when you put it on, the screen, again, in the upper right corner, it would either show you nothing, or it would show you the time, or it would show you the words, OK glass. And OK glass was the wakeboard. Just a prompt. And fun fact, I learned that OK glass became the wakeboard, but wasn't their only choice. And I would like to see if you'd prefer any of these other ones. OK glass. OK. Clap on. No. No. What? I don't know. This is why not device. Please. Oh my lord. Device please is the one I most personally enjoy. Device. Please. They tested pu pu pu. Absolutely. I don't think these were real options, but it's fun to test. And then the one I most enjoyed and kind of wish the alternate universe that come true was go go glass. Absolutely. Go go. Somebody watched Inspector Gadget. They did. And it was like we're going to go go glass. I am appreciative of these ridiculous device. Please. His hands. The best possible. We should move back to that. No, I'm down for that. No. I'm just going to be the wet blanket here. Ab so freaking we're not OK. Go pro. Like I would prefer if everything was just device. Please go pro. Please. That's. Device please. If the model is end up coming for us, we're going to have to be nicer to the right. Yeah. Right. But the other the user interface thing that I also discovered a lot of people had trouble with. And I remember this now in our suspect before you talked to it, you had to touch the touchpad here on the right side because that was a battery thing. Like if it was always listening to battery, would have just died immediately. So you had to touch it basically to get it to start listening and then say the wake word. Why? Why? We're not just to initiate the wake word when you touch it. I think it could. Like you could have it. You could have it set both ways. OK. But the big reason I think for that was they really really wanted it to be a voice system. Right. Like you could scroll on the touchpad on the right side. You could tap. You could do stuff. But like Google really wanted this to be a voice product. And I think correctly. So like the best version of this thing is definitely for sure. Not me swiping on the side of my face all day. Yeah. Again, nothing has changed. Yeah. But one of the problems with that back then is just then you're just talking to yourself in public. And so like, it's just, you know, it's hard enough testing these smart glasses now going like, you know, with the meta glasses, I was at a car show and I went, what model car is this? You know, just talking to yourself is so loud that it could actually hear you in a loud environment. It just creates these scenarios where you're just like, I am a psycho out in public. Yeah. And I look kuku for kuku buffs. I already think it's weird when people are just walking out of the street talking on the phone on their pods because I'm like, who are you talking to? Yeah. It's confusing. Even though I know like intellectually that it's guaranteed that they're on the phone. It still feels it's John. Because how often in our like cultural history has it been that someone talking to themselves is a crazy person. Yeah. Yeah. It's just happened. This is actually a very good segue. So let's take a break. Okay. And then I want to come back and I want to talk about the two things that happen when Google Glass launches, which happen roughly simultaneously and are deeply fascinating. But first, let's take a break. We're at it. Support for the show comes from one password. You might think that because you're a small business, cyber criminals won't waste their time on you. But the reality is that small businesses are actually the perfect target for bad actors. But the good news is that even the smallest teams can foil cybercrime. One password can help small teams manage the number one risk, bad actors exploit, weak passwords. One password provides centralized management to make sure your company's logins are secure. They provide turnkey solutions that can be rolled out in hours, whether you have dedicated IT staff or not. One password is designed to meet small teams where they are. But it's also built to grow with your company. However complex your security needs may get, one password will stay with you every step of the way. You can take the first step to better security by securing your team's credentials. Find out more at onepassword.com slash vergecast and start securing every login. All right, we're back. So it's 2013. People are super excited about Google Glass. The thing launches, you can take pictures, you can take videos, you can do Google searches, you can have Google Hangouts calls, you guys remember Hangouts? Yeah. RIP Hangouts. Well, which version of Hangouts? Because there was like seven. Well, not Hangouts chat. Yeah. And not Google chat. This is what I'm just the right down the middle Hangouts. Yeah, the videos. So Sergey Brinn also shows up and is like reminding everybody about how this thing is going to just change the world forever. He does a TED Talk in 2013 as these things are coming out. And again, I just want to frame the extent to which these things happen absolutely the same time. Google Glass is very exciting and everybody hates it. At the same exact time this starts to happen. And I think Sergey Brinn gives a TED Talk and pretty much teases what's about to happen. Also, I just want to know very quickly, Humane Pin TED Talk. Google Glass TED Talk. How did they end up? Yeah. It's like, don't do a TED Talk about your gadget and don't be on the cover of Forbes. Or else you're going to go bankrupt and to prison. Also, don't be fashion week. Yeah. That's true. I'm ready for this. All right. Here's Sergey Brinn describing how this is going to change how we do everything. Project Glass. Because we ultimately question whether this is the ultimate future of how you want to connect to other people in your life, how do you want to connect to information. Should it be by walking around looking down? But that was the vision behind Glass. So I just want to point out he says the ultimate future and then puts on Google Glass. He is like, he is invested. Not kidding when he talks about how big a deal this thing is going to be. It's going to change our lives forever. It's going to change our relationship with technology. Right. But at this time, like again, 2013-ish, there's only a few thousand of these out there. It's still the Explorer edition. It's still not a consumer product. But it's still probably a year later, the busiest thing in tech. Still, which is nuts. To maintain that without ever actually really shipping anything. Yeah. Is wild. I got some new apps. I got some new features. It was developing really fast. And there was also the sense of developers wanting to be part of it. People thought it was going to be the next platform. Except at the exact same time, Glass is immediately becoming both a joke and a problem. And I had truly forgotten how concurrent all this stuff was. The Google is out here being like, this is the future. It's going to change everything. This is the next big wave of computing at the exact same moment. Everybody is like, look at these losers. And let me just wait a minute. So this is a useful moment is like once something hits SNL. That is like, yeah. It's gone. A sort of kind of mainstream. This is from May of 2013. So again, we're still pretty early in this. This is Fred Armisson on Saturday Night Live with Google Glass. I said, they're amazing. I spent so much time in my life looking down at my phone. And now thanks to Google Glass, the phone is up here. And I could use it without being rude or distracting. And it's simple. You just toggle through the menu like this. And you have to activate it kind of just a little. Yeah, it's almost there. Yeah, that's pretty cool. It's great because no one knows you're doing it. Come on. I mean, I noticed you're doing it. So he's whipping his head around. This is the irony of so many of these things is that like, tilt to wake on the Apple Watch kind of came from this. Yeah. There are so many weird device interactions that actually do make sense in a different context. But the fact that you need to do this kind of stuff with that thing on your face is just not good. The thing that drives me nuts is that obviously, Google Glass did it all first and it did pioneer it all first. But like, we are here 10, 12 years later. And some of the new smart glasses coming out now. Obviously didn't watch this episode because it didn't exist yet. But they also are making the exact same as for sure. Yeah, no, you're absolutely right. But so, and like, this is such a perfect version of like, everybody knows what Google Glass is. Like, this is not a joke you can make about a lot of gadgets, but it fully plays. And he's just sitting there like, jerking his head upwards and being like, don't I look super cool? His outfit, it just ties it all together. He's kind of dressed like Sergey Brin. Yeah. Yeah. It's a little fit. Yeah. Just in that 2012, 2013 era. For the plaid shirt. For the bad man. Bro. Yeah. It's a vibe. It's a vibe. Yeah. So, and again, okay, so around this same time, I just, I wrote down a list of stuff that starts to happen. I'm just going to read you this list. Congress sent Larry Page a letter asking whether this new technology could infringe on the privacy of the average American. Great question. Great question. Great question. Are you? Excellent question. The EU had really similar questions. The UK Department of Transport banned Google Glass behind the wheel. Yeah. And everybody is like, a woman in California got a ticket for driving while wearing Google Glass. I remember that one. The officer said it was the equivalent of watching TV. I remember that. There started to be some real energy to like, legislate this stuff out of being possible. Google tried to fight those laws. They started picking it pretty quickly. A guy got thrown out of a movie theater because they thought he was recording. Yep. I would have been, I would give you the same. The third of you, $100 if you can tell me what movie it was that they thought he was recording. The Matrix too. Jack Ryan shadow recruit. Oh, okay. Not known as a film. I don't have $100 on me. I figured I was safe on that one. Yeah. There was a guy in a Seattle diner who was asked to remove his heads at or leave. That became a whole thing. This diner in Seattle like briefly became famous for being like anti-Google Glass. They were banned in Caesar's palace like immediately. It was very funny that immediately all of the casinos were like, I see what you can get out of the scams that are like, wait, but you can scam us back. Yeah. The, are you ready for another, nothing has changed? Okay. Somebody built a facial recognition app called Name Tag. Of course. Which really freaks people out. So Name Tag was so bad but so well covered that somebody made another app called anti-glass which cost up to $300 a month. But promise that people wouldn't be able to identify you with Google Glass. Again, nothing has changed because that stuff is coming out again now in light of the meta-ray band stuff. We're just doing this again. 300 a month. So any in May of 2013, like again, we're barely at the beginning of a beta test here. The New York Times runs this big story about the all of the privacy problems with Glass. And, uh, yeah, the headline is Google Glass picks up early signal. Keep out. Like, tough beat. Google says what you would hope it would say, right? And Steve Lee, the product director says that privacy was top of mind as we design the product. Of course they do. And then Charlie Mendis, an engineer on the Glass team says this, which I think is just a truly alarming fact. He says, if I'm recording you, I have to stare at you as a human being. And when someone is staring at you, you have to notice. No. If you walk into a restroom and someone's just looking at you, I don't know about you, but I'm getting the hell out of there. I just want to point out this is a defense for why Google Glass is not a bigger problem than just a person staring. Bad person. It's a bad defense is what I'm going to say. It's, it's, uh, uh, so all of this is happening right there. There's real understanding of like why this thing is a problem. But I would present to you the number one problem with Google Glass was the people who wore Google Glass, uh, also known as Glassholes. Yeah. One of the perfect names for them. Truly, truly. So I did, I did a lot of research to try and figure out where the term Glassholes came from. Oh, yeah, that's interesting. I believe I believe I believe this is the tweet. Whoa. You found it. From startup L. Jackson, it all has 45 likes. Glasshole. The know what all guy you've always hated only now he's got 4G and Google Plus connected to his face. Thanks Google. Would one of you like to read the date on this tweet? October 16th, 2012, 2012. Yeah. We had Glassholes before we had Glass. That's crazy. Oh, wow. Like it was so abundantly clear to people. And it was the tweet was quoted by CNET. So I bet the CNET article that quoted it, then that probably sprained. So CNET hit it in a, in a big way. TechCrunch helped make it popular to like everybody sort of immediately like to your point You hear it and you're like, yep, that's it. That's it. That's that's the, that's the name. Glasshole. Yeah, exactly. And so it like really immediately started to take off to the point where it was like there was a great story in the Atlantic in April of 2013. April of 2013 explaining the etymology of the word Glasshole. Like this is how far we've gone where linguists can trace the history of the term Glasshole. Before any of us at Google. Is that where you found the tweet? It is where I found the tweet. And they also believe that it was started by Jackson. But it did it. Right. So it's just bad times, right? And it was like, it was very clear that this is what was going on. People were a problem. There were people getting into fights because at this point, like if you're a person who wants to wear Google Glass, you are sort of a self-selecting true believer in this technology. And so the, the sort of these true believers and the people who like instinctively hate this thing that is like creepy in my face recording me do I don't know if you're recording me. Yeah. And that just became sort of explosive. And in 2014, February of 2014, Google is forced to post a set of do's and don'ts for my guess. And if you'll, if you'll allow me to, I would just like to read a few of them to please. Please. Do's. Ask for permission. Standing alone in the corner of a room, staring at people while recording them through Glass is not going to win you any friends. The Glass camera function is no different from a cell phone. So behave as you would with your phone and ask permission before taking photos or videos of others. This is an official Google website. Like the, the lengths to which you have to go before you're willing to post this on your website is just truly, truly nuts. Yeah. Here's a don't. Don't. Glass out. Glass was built for short bursts of information and interactions that allow you to quickly get back to doing the other things you love. If you find yourself staring off into the prism for long periods of time, you're probably looking pretty weird to the people around you. So don't read war and peace on Glass. Things like that are better done on Baker screens. Wow. This is actually the thing I remember. People were doing the experiments like I wore Glass for 24 straight hours. Yeah. It was, it was a thing where people were like, I'm going to go hard on this and it just, it was a tough look for it. Now switch things up and say everything is the same. But here, here's, here's the one where like whoever wrote this really just, just sad times. Don't be creepy or rude. AKA a glassful. Respect others and if they have questions about glass, don't get snappy. Be polite and explain what Glass does and remember a quick demo can go a long way. Actually, it's do it. That's not going to win you friends. No, there. In places where self-cameras aren't allowed, the same rules will apply to Glass. If you're asked to turn your phone off, turn Glass off as well. Breaking the rules or being rude will not get businesses excited about Glass and will ruin it for other explorers. If you have to write this on your website, your product is failed. A jerk. It's genuinely the solution to all of these privacy concerns thus then and now has always been don't be a jerk, which is like how effective is don't be a jerk as a policy. It's not very effective. You just need one jerk to ruin it for everybody. You know, one of my computer science classes in college, they used to call it the monkey at the keyboard problem, which is probably still what they call it. The idea is that if you can have a monkey at a keyboard that makes every possible mistake that could possibly be made, the flow of it needs to still work. If you need to put a list of things that you shouldn't do with your product that you worry is too addictive and can be too creepy and can be, that's not going to work. The monkey is going to keep pressing buttons all the time. He's going to take a lot of photos or he shouldn't be taking photos. Yep. That is unbelievable. And it's really this document to me is so dammit because it's like, okay, we understand that we've lost the fight here and we are going to beg you to not keep doing all of the things that you're obviously doing. Do you guys, did you guys have any Google Glass encounters, either as the wearer or the recipient? So I remember the first time I saw it in the wild was at CES at, I believe CES 2013 and this woman was just wearing it. Just sitting there and I looked at her and I went, tool, what a jerk. She was sitting there, she was well dressed and she's just sat there and usually in the press room at CES, you are like a husk of a human, you're working, you're not really paying attention. She's just sat there, no laptop in front of her. She was clearly waiting for people to come and ask her about what it's like to use this and obviously, you know, it's CES, people are going to fall for the bait so I'm watching this woman and she's just sitting there and she's like, oh yeah, I can do like so much with that. And so I just like stared at this woman for a whole hour, just like a parade of people just being like, oh my god, you got it, what's it like? And she's like, yeah, so like, she lives in my head, rent free, this glass hole because she didn't look like what I thought a glass hole was going to look like. She was very stylish, just put together. Maybe she was a plant. You know, maybe she was a plant because I just could not believe what I was seeing in that room. Yeah. Yeah. I didn't really have any encounters with it. Everyone around me was also poor in college, but I do remember going to San Francisco on day trips because I went to Santa Cruz for college, so it's close. And I did see random people on the street occasionally with them on. And at the time, I was just thinking, I want to sit back, I want to sit back, I want to sit back. So I can't tell you that like, you know, even when the glass hole stuff was coming out, I was like, oh, everyone's being a little bit dramatic. Come on. But then people started getting kicked out of the movie theaters and pulled over on the highway. And I was like, okay, how useful actually is this if everyone around me is going to rebel when I'm wearing it? And I think that became the thing, right? Like I think if you're, if you're Google, you can survive one or two of those incidents, right? Like if it's just the person who gets thrown out of the diner or it's just the person at the movie theater because they weren't mad that they were wearing glass, they thought they were recording the movie. And it's like, okay, if what we need to do is just sort of explain a technological change that is happening, fine. All of these things happened at the same time and so loudly. And to a gadget that people were already talking about so much that it just, I feel like it just became a totally insurmountable hill to climb. The more it becomes part of the conversation, the more people are going to report on the moments it goes wrong as well. It's like people will say, like a waymo will get hit, right? But another car and people will say self-driving car gets in a car crash. It's like because a guy T-bone the side out of nowhere. So it gets an insurmountable amount of coverage because everyone's talking about it. But I also think like the real turning point in this list of things that coverage is one they get snatched off the face because then you're introducing a level of bodily danger. And then from the people who were quite evangelistic about this tech, you kind of get a belligerent attitude coming out from them too. And like, no, I am going to wear this in places. I want people to, you know, kind of daring them to kick them out because it's my right to wear these things. So you just kind of get this combative energy around these devices and then just for the normal person going, oh, if I wear this, someone might attack me. Yeah, that's not good. Like for me, that was the turning point when I saw that. I was just like, oh, I don't want to, I don't want someone taking them off my face. And I remember that was all over the news too. For sure. Yeah. And it was sort of right before the feelings around technology started to shift significantly because when I was living in San Francisco around 2016, 2017, that's when people started going around spray painting on the ground, like get out of SF techies. Yep. It was like right before that moment. Yeah. Yeah, this was like the pre-Cambra-Generated Analytica world in a very real way. Maybe this was sort of one of the beginnings of that movement. Yeah. I think you're probably right. I think that I would like to add only one thing, which is this photo. No. Robert's Global in the shower wearing Google Glass. I think I mean this sincerely. There's no coming back from this. No, there's that. Yeah. This became the meme of it. Robert's Global was like an investor and a sort of tech enthusiast. Love everything. That. That was a Google-ass explorer. We won't keep this on the screen very long. If you want people to like this product, why are you posting this photo? If you have. Do you remember the Doos & Dones from Google, which was say, where it in small bursts? I bet you $50. Who are all responds to this man who said he would never take it off except let strangers try it. I think the caption of this photo was something to the extent of like you thought I was kidding. If you put Glasshole in the dictionary, you just put that picture next to the definition and I think people will get it. Glass tells you everything you need to know. Yeah. That's a fortune. So we're actually, this is the wild part. We're almost at the end of the story here. So Glass's simultaneously becoming sort of everywhere in ubiquitous and in the middle of 2014, Google makes them available to everybody. They changed some of the leadership. Bob McParve is actually left to go to Amazon because Amazon had just made the fire phone and why wouldn't you want to go work with Amazon? At this point, I think the narrative fight is over. And Google has lost. And they reduce the price to $1,000, I believe. But that's not enough to fight the stigma. So in May, they become available to everybody. And then Google I.O happens with essentially Narea mentioned of Google Glass. And I think at that point, you can basically look at it and it's over. And at that point, for the next 18 months or so, it doesn't die. But it sort of loses steam. Again, this is like the people who were excited about it are no longer excited about it. And so it just kind of starts to die. And then Astro Teller, who runs the exhibition, the guy on the rollerblades, he gave a quote later that he said, when we originally built Glass, the work we did on the technology front was very strong. And starting the Explorer program was the right thing to do to learn about how people use the product. Yeah. Where we got a little off track was trying to jump all the way to the consumer applications. And then this is a line from the story where he says he pauses. We got more than a little off track. So January of 2015, the Google Glass website switches to just saying thanks for exploring with us. That was it. Tony Fidel. Tony Fidel, father of the iPod, one of the people who helped create the iPhone, dude who did stuff at Nest, is put in charge. And actually says that more is going to happen. Glass is not dead. Glass is not over there. They have big plans. There were reports of a cheaper model coming soon. And it never did. But Glass did live one more life. What was that life? Google Glass too. I remember this being announced and everyone was very shocked. And then also very unshocked when what they announced it to be was an enterprise more of a training sort of AR application for people that were building components in like car, you know, when you're putting together a car in a factory or something like that. That was actually what I tried at the moonshot. You built a car? No, but I did do components like sorting with the glass. The Google Glass too on there. And yeah, notably, can you tell me what year this happened? This was about 2017. Yes. So notably 2015, I believe, was when Windows AR and HoloLens started coming out. And there was this blip in time where everyone, like a magic leap, everyone was so interested in the applications of AR. And I think that Google was thinking, wait, we built that already. If this hype, yeah, let's pivot, let's pivot. Pivot to enterprise. Which is what I always said. You always pivot to enterprise. It solves a huge problem because if the big cultural issue is privacy and you're in enterprise, well, you kind of eliminate all the privacy issues because you're just wearing it for one specific purpose for a temporary period of time. And then you take it off. And that's just the only way that it was ever going to survive given the context of the glass hole. Yeah. But enterprise addition to also came out in 2019. Okay. So they have, they still were doing this. I don't, I would like to know, I would love to hear from someone in an enterprise scenario if they're using this because I've never heard of anyone actually doing it. But they, you know, they retrofitted it to add some extra components. They have some like, I shield stuff now so that it doesn't like that. Yeah. It's like, it's a version worker shield. It's protective eyewear as well as some AR applications. Right? Like one of the things I thought was most interesting was, I forget which company it was, but I think it was a shipping company. They were using the glasses to scan items as they move them around. Like if you have to like scan inventory in and out, having that camera be on your face, makes a ton of sense. That's true. That's what I was doing. That's a good point. I was trying to remember the demo that I got with the enterprise. I think it was enterprise too. And it was just like, oh, you can take this from this container, scan it, put it in that container. Isn't that so cool? And I was like, I guess, I guess. But if you have to do that, you know, 10,000 times a day, then it would probably be useful. And so what I learned, by the way, was that whether that should be what glasses for or whether glass should be like a mainstream consumer application was a debate inside of Google all the way back to the beginning of the product. And there were people who fought tooth and nail, but like this is a useful enterprise tool that we should make for people to do enterprisey things with. And then there were people, and by people, I mean, Sergey Brin, who were like, this is the future of computing and it completely changed the course of the product. For him, it's not the only one that still thinks that he sure isn't. So this is that, that's the end of the Google last story. But V, I don't think it's over. It's not over. Like we're back. We're back. We're back to the Google. Well, you know, like it takes a detour away from Google and into meta because meta has basically revived this in the consumer consciousness with the, with the mate rate meta, Raybam. The regular, no, no, the regular meta Raybams because not to be confused with the Raybam meta. Not to be, oh God. I really hate how they changed up the naming of this, but okay, so the Raybam meta's with the things that changed it because, you know, it got it back into the consumer space. You know, there's vloggers out here. So now recording in public is a lot more accepted. We're more likely to ignore it. So like things are starting to line up. And now Google is basically like, he's, we pioneered the stuff. The Android XR, Google Glass prototypes. Like last year, I tested again, I went into a tiny little room where they showed me Galaxy XR and I was like, okay, whatever, that's a Apple Vision Pro, do show me, show me the glasses. And I tried like five or six different prototypes that they had and I went, oh my God, you guys never stopped, your jerks never stopped really tinkering around with this. And you know, it was, it was pretty impressive. There were versions that were monocular, which means it was only one lens and there were versions that were prinocular in both lenses. The quality was a lot better. They, you know, stuff AI into it now. And the narrative is like, what we were waiting for was Gemini. Okay. This is, yeah. Can I give you an alternate theory? And this is what I want to end on before we get to the version history questions. A thing I have heard from people in a position to know is that they believe Google Glass was not only a failure, but was such a spectacular cultural failure that it made everybody gun try to try this. So we got an email from Richard and Richard was got it in college. Richard could afford it, you know, in my fence. But Richard said that he really liked that it was, it was a heads up display. It had all this up. But he says it was a taste of the future. I used to ride a long board at the time and being able to just play music through the mediocre bone connection system, see text coming into the glance and check a map as needed while also having a POV camera all without needing to take my eyes off what was ahead of me, except for a quick look up for an instant, that felt like a video game promise of the future. You know, it's so fun. I used to ride around Santa Cruz on my electric long board with the Snapchat spectacles. Of course you did. Of course you did. Of course you did. That seems exactly correct. Yeah. And what Richard says is, which I thought was really interesting, is that it was basically a, like, I had to put it on on purpose and choose to use it in a way that even some of the wearables we have now are much more like thoughtless. You just sort of put it on kinds of positions. Yeah. But okay, we're going to take one more break and then we're going to come back and we're going to do the version in straight questions and we're going to get out of here. We'll be right back. Support for the show comes from Grammarly. You don't need reminding that the world moves fast. But work today requires clear communication and when every message counts, sounding rushed or generic can mean getting lost in the shuffle. It gives you one place to think, right, and finish your work where you already write, while giving you access to agents that help you sound natural and engage it. No matter what kind of writing you're doing, Grammarly helps you get ideas done faster and move from draft to done with less friction. You can use Grammarly's AI chat to brainstorm ideas, outline a solid draft, then refine it with context-aware suggestions that fit what you're working on. DIY 90% of professionals say Grammarly has saved them time writing and editing their work. In a world of generic AI, you don't have to sound like everyone else. With Grammarly, you never will. Download Grammarly for free at Grammarly.com. That's Grammarly.com. All right, we're back. So in every episode, we have eight questions that we ask about every product. We're going to go through them right now. Question number one is where does Google Glass fit on the time matrix? The time matrix is two things. It's right idea or wrong idea, right time or wrong time. We have to put it in a quadrant. Was it the right idea at the wrong time? Was it the wrong idea at the wrong time? Where on the matrix does it belong? We can forget about the right time. It obviously was not the right time. It's clearly on the wrong time. Oh, man. I think it's a philosophical debate of as to whether it was the wrong or right idea. I think do you want this is still so very much an open question 13 years later? If you're thinking about, yes, I believe in the future of AR and smart glasses, then it was the right idea at the wrong time. If you think this is the most dystopian shit you've ever heard of, then it's 100% the wrong idea at the wrong time. I'm going to, as the wearables lady, say it was the right idea at the wrong time because in all of my reporting, I think there are genuine use cases for this technology that are great. Whether it's the use cases that big tech thinks it is because they seem to think it's this general computing gunner replace your phone 24 or 7 device and I genuinely do not believe that that is the right application for these. I'm just going to say right idea, my version of it, right idea, wrong time. That's my case. I want to say right idea, wrong timeline because in the timeline that we were headed towards that Google was headed towards that they clearly wanted with ambient computing, the frequency of which they use that phrase at Google IO after Google IO just increased rapidly as Google Assistant became more into there's like I stood more of the thing they were focusing on. It stayed at their primary thing that they were, their primary masthead that they were moving towards. I think it would have been the right idea because the idea again was contextually give you the information you need without having to go into your phone, get out of the world, keep doing things for your kids, all that kind of stuff. I don't think they've given up on that though because I've heard it from a lot of Google execs. I mean, it might just be the wearables division that's like really hanging on that. Project Astro which is like the big multimodal AI feature. That's exactly what you're talking about. They've been at this since like Google lens a million years ago, right? This idea of like how do we keep your life and your computing aware of each other? Yeah. I agree with you that it's the right idea and B, I think it's still a global one. I think there's still, you know, I've had a bunch of conversations with them on the last couple of months and ambient computing still comes up there. So I think to David's point that they really do believe that it's like a, we touched a hot stove and now we're just a little afraid, but we still believe this is the right idea. So I still think we're in the timeline. I suppose it feels like with the AI bubble that they kind of veered in this other direction of like yes, some of these AI, some of the things these are platforms are trying to do is to automate things for you and could obviously it's all contextually based. But at the time it felt like, oh, we noticed that you walked into your house like every day at the same time, we're going to start dimming your lights when you leave. That was their focus. And now it's like talk to a robot. I agree with that. So it's a little bit different. I think it's because they discovered how hard that thing you just described is to actually do the world. But it is, I agree with you and I do think it's the right idea. But I think I'm good with with right idea wrong. Yeah, I think that's good. This is where it lives. Yeah. All right. Question number two, was Google Glass peak anything? I have a few, but I'm curious if either of you have thoughts. It was peak glass. Peak glass. It was peak glass. Love it. I'm going to say it was peak live demos. Yeah. It was definitely it was it was peak surge. It was for good and for bad. It was peak surge. It was peak tech cringe. But it didn't feel cringe at the time. Is it peak Google? Yeah. I don't think so. I think depends on what you mean by peak Google. Yeah. It's like we mean peak Google with them going high, high, high, oh my god, this is a thing. And it's dead. I mean, I would say that's that is in a certain way sort of peak Google. Yeah. But I think like it just kind of what you were talking about earlier in terms of like our relationship with Google and what people thought Google was as a company. Yeah. It was like save the world. It got you know, it was like project. It's a good one to me as peak Google. Oh, project. Loon was there over developing countries. You fly blimps and you give everyone internet for a lot of how I liked Google's basic trade where it was like we're going to give we're going to go out of our way to give everyone access to the internet because we're going to make a ton of money because they're going to use Google products. And for so many years, I was like, I'm cool with that. Yeah. And then I realized that was that was I was dumb and wrong. And that's fine. Well, then that did that. But the only websites you could use are meta web. Right. Okay. So I think I think I agree. Were they peak smart glasses? No. No. No. Okay. All right. Question number three, if you could time travel back and build this thing yourself, I'm putting you in charge in 2011 of Google Glass. Could you make it more successful knowing what we know now? Yes. I think this might be the easiest yes of all time. It's so easy. It just don't make it look like that. Oh, come on. Make it look more discreet. Don't don't do whatever that marketing roll out was where you just tell you that's all I think that's what that's one. It's one thing. You could kind of fix it in one meeting. I feel that way. I don't know. I mean, there's just a lot of different things. But I think don't be a jerk would have helped them a lot. Be a little bit more proactive and think about the privacy question because they were caught very on the back foot with the privacy question. So then it makes it look like you didn't think about this thing. Have a use case for people explain why you would want this. Also notably probably why the vision pro is not doing well because there's not a use case. Everybody's like it's a monitor for my Mac. I can watch a movie alone. Yeah. Yeah. I do think if it were me, I would have done surrogate brain stuff to Marshall. All of my resources towards making video chat happen and make that the like killer app of Google last. I don't know if it would have worked. But that would have been the one thing where I'm like, yeah, the weird thing is like because you like Apple had to invent the whole thing with your persona because then it introduces the question of yeah, you can see the other person, but they can't see you. I guess they could see you're at first person view if you wanted. Yeah. But what I would have done was I would have skipped trying to go straight to the consumer with it. And what I would have done because when I recently went on vacation to Italy, I realized that the meta-reban display was most useful to me as a tourist. So I was like, oh, just give these to museums. Have them talk to you about. Talk to you about the things that you're seeing. It's a great point. Give them to opera houses and theaters so you can see subtitles. And then not only do you get normal average people going and getting familiarized with the tech, thinking it's not scary, you get them to go like, oh, this is why I would want this. Oh, how else could I use this in my life? You know, Nintendo did that with an Nintendo DSI. They gave it to museums and you would go around the museum and take pictures of things that it would tell you about. I remember they recently canceled that and it was like a big deal. Sad. But that's another episode. Question number four, will the youth ever make it cool again? Google last. Yeah. Is there a like retro nostalgia? No. Yeah. This would have worked if there were shorts and reels in 2012, but we were just not there with social media yet. Yeah. Yeah. That's a fun counter future. Like if Google had been like, okay, actually, what we're going to do is instead of whatever weird nonsense we did with Google Plus, we're just going to do TikTok. Yeah. And glass was a TikTok camera on your face. I think that would work. Maybe that's how we make it. Yeah. That's our time track. I think so. I think you're probably right now. It's legitimately why the meta-glasses are working now. Yeah, percent. Because it works with the content. Well, first of all, we have a content creator sphere that's not YouTube, right? Like short form content is a thing. You know who owns YouTube, by the way? Google. I mean, you know, they could have done, if they had done shorts way back then, you know, this might have had some sort of gumption because, you know, what do kids want to be these days? They want to be influencers. So they have this built-in content creation tool pathway. So it's actually a very funny way to think about this thing. If they had just gotten rid of all of the ambitious stuff and just said it's a face camera for vertical short form video. It's a face GoPro that's not ridiculous. Which meta, I don't think meta anticipated that either. No, we didn't. They were shocked. They were surprised. Yeah, they're just like, we need to, you need to be able to talk about the world. And every single time someone has used the Raven meta or whatever the health are called, they go, oh, yeah, I can ask about that. Huh? Like they always forget. Listen, I went to the Vatican Museum. I was testing out because, you know, they say, use it in a museum, do whatever. And I was like, okay, let me test it. First of all, Vatican don't have Wi-Fi. So I'm on crappy international data. I'm going like, what am I looking at? And for nine out of ten times, it was just like, you're looking at a marble bust. One time it could tell me what marble bust I was looking at. And so, you know, I'm like, yeah. That's another one for the nothing has changed files. That's my, that's, yeah. That was my experience very much so with the Humanei IPon. Standing in front of a giant statue of Abraham Lincoln. And it's like, you're looking at a square marble object. Oh my God. At all. That's not what it is. Okay. Yeah. What feature of this product should every current version of this kind of product have? What would you take off of Google Glass and ship on the Meta-Rabin glasses? I have an answer. I like the way that they showed the notification system working in the demo videos. The little pop-upy circles that just kind of appear in front of you. Yeah. That was nice. I agree. Yeah. I think that's sort of doing that with the various versions of these. Nothing for you. Nothing for me. I think the only thing I could argue is the light weightness of it, like that concept of it being quite light on your face because most of my issues with current smart glasses is that they're not comfortable. They don't, I can't wear them long term. I just can't. So, you had a light weightness. But otherwise, I'm just like, great idea. Like throw out most of this form factor. Yes. My answer is kind of related, which is going to be the modularity of it. Like, I think if they sort of designed and built it wrong, but the idea that you can like take off the lenses when you're inside or whatever and want to just have the display but not be wearing sunglasses, like I have a pair of the Meta-Rabin sunglasses and they're sunglasses, which is useful when they're sunglasses. Right. I'm not going to sit at my desk at work and wear sunglasses. Right through. And I'm using them. Right. So they do have transition lenses, but it costs more. Right. And even that, I don't wear glasses because my vision is sick. I feel like I've mentioned this before. Like I have really, like, choice fit too. Me too. Wow. Okay. 20 and 20. David's power to hear. Yeah. But I like the idea of like, if you're going to give me something like this, I want one that is both useful as glasses when I want them to be glasses and then not even sort of affectation glasses, just not glasses when I don't want them to be glasses. I don't think Google did it right, but I think like, directionally that idea was an interesting one. I would like to see somebody better at design trying to do it. All right. Three more questions. These are the Hall of Fame criteria questions. In order to get into the version history Hall of Fame, it has to satisfy all three of these criteria. No. Hall of Fame question number one. Did this product do something truly new? Kind of. Kind of. Really? I think it is an easy yes. I really do. Yeah. I mean, if you want to be pedantic, just think about the, like, response to that first video in 2012. Yeah. That it was like, they've invented a new kind of relationship with technology. Yeah. I was going to say like, there's no way this was the first head mounted where it all the time. No, that's not. But it was so close to the invention of the smartphone and the way that the UX worked on smartphones and just transitioning that over to a headset display. Right. That it was pretty novel at the time. It was like the first version. Yeah. Why are you hesitant? No, I'm just saying like on a technicality to your point, it's not the first head mounted display. No, first not at all. This tech has been around for 60 years. Yeah. It's a old technology. But like in the history of it, did it do something new? I would say it's the first, like Google will say it's not consumer, but it is the first consumer of smart glass. So yeah. Yeah. Okay. All right. Hall of Fame question number two, was it either remarkably good or remarkably bad? Both. Honestly, it was remarkably. If it's both, is it neither or is it both? It's both because it was remarkably bad in the sense of like if you're going to pitch this technology, you absolutely did not land it. But it was remarkably good in the sense that like you actually made a thing that made people see what the vision was. That's the thing. The hard, that's a hard question because the human AI pin is remarkably bad and then it just did not work at all. Correct. Yeah. This did what Google said it could do. Yeah. It like, so it's not remarkably bad. It just remarkably failed. Yeah. Yeah. I mean, I think the story of it is remarkably bad in a lot of ways. But the product itself, I'm not sure was remarkably bad. It wasn't. No. Like, I really, to your point about history and remembering this a little bit more kindly, it was ahead of its time in many ways. Yeah. For the components that were available at the time. For where the culture was at the time. The engineering that went into it. It's actually remarkably good. Yeah. In my opinion, they just got a lot of things wrong about what people wanted. So, like, in that sense, they remarkably out of touch. They also did it before. Because this was still during the big data era. Like wave. And this was before the IOT wave. Which happened more in 2015, 2016. So considering they had to make it that small and they were still able to even have five hours of battery life on a thing that should have probably used more power than it did, better than you would expect. Something in that era on your face, you would expect to last like, two hours max. Max, max, yeah. Because even now like a lot of those products, the vision pro less two hours, you know what I mean? Yeah, but the big ass battery. I will say you're making me realize that maybe the answer to the time travel question is go back in time and just don't let Sergey Brin see it. And like seriously, like there's a case of like, what if you had just let this thing exist inside of the moonshot factory for five more years? Let them develop it. Just let it get better. Let them build it. Let people get more use to technology. Like if this thing had shipped after the Apple Watch and after we'd had a lot of questions or a lot of debates about what it means to have technology in your body and how it should have our relationships. Like maybe if the first version of this thing comes out in 2017, it's received completely different. Yeah. I mean, the privacy question I think is the biggest thing and no one has really answered it in a way that makes sense. But I think if you took it, if Sergey Brin had not been allowed to see it and had been allowed, we had let them cook just a little bit longer. I think, you know, this would have hit very differently. Yeah, I think so. Also, Google Lens came out like 2017. So that implementation in this is basically what Meta is trying to do now except it would have been more obvious to use it for that purpose at the time. Totally. Because people were using Google Lens all the time to identify plans. Yeah, I say this about the Meta. That's exclusively what I use it for. It's awesome. I say this about the Meta glasses all the time is that they have thought of nothing original. And as we've said in this, they've thought of nothing original. All they did was nail the execution. Right. No, all they did was call someone who knows how to make glasses. The nail the execution is what I'm saying. All they did was. Why Google is now working with someone who knows how to make glasses for their astra. Yeah. And so all they did was nail the execution. And all Google didn't do was nail the execution. Yeah, just that. Just that. Just that. I think if the question is remarkably good or remarkably bad, I think glass fails. I think it exists somewhere between it. It's so difficult. It's I do feel like it should be in the Hall of Fame. I do. It is so important. Yeah. Yeah. All right. Well, let's see. Let's see if it passes number three, which is, did Google Glass have a lasting impact? Yes. Yes. Absolutely. And in the history of smart glasses, there's going to be a whole chapter dedicated to Google Glass. Everything that has come after in this space, you can trace back to this. The genesis of it, the ideas of what we should be doing with smart glasses, the mistakes that we are currently making, the issues that we are currently not solving, it all goes back to Google Glass. But are you sure that the whole nothing has changed? Thing means maybe Google Glass wasn't that important. Maybe we learned nothing from Google Glass. No, it was important because it is like the touchstone. Like any time I have to explain things to people, it is the touchstone I go back to because it is the thing that everyone remembers. Like when we have this conversation, the fact that Glass Hole was coined from it, and that's going to be used in perpetuity, that's the thing that we use forever, the lessons that people have learned in design from it. Like we saw that patent with the little smart ring. Those are things that people are still exploring. Just the idea of the projection that being in one side, the use cases, is it enterprises? These are all things that started with this device. And so if we were to have a history textbook, there would be a whole section and chapter dedicated to this one thing and the lessons that we've learned from it. So I think that's a huge impact. Yeah, when I think about the iconicity of consumer technology, the human AI pen is going to be a blip that nobody cares about. You know what I mean? But this is a thing that feels like a cultural touchstone. It also failed. It also had similar problems, but it is a thing that people will continue to talk about. Nobody's going to talk positively about the human AI pen. I think it's five years away from being essentially lost to the either of technology. Yeah, exactly. Google Glass will not. All right, Google Glass, welcome to the version history Hall of Fame. It's an 100 half year here. I did not think it was going to get in, but I think it's the right call. I think it should. All right, it's time for us to get out of here. David, put these back on. You clearly looked the best of the three of us wearing these. Yeah. So put those back on. Thank you to both of you for being here. This was delightful and good fun. And I look forward to doing this with many more failed wearable, eyeable products. If you want to support this and everything that we're up to, subscribe to the verge. If you subscribe to the verge, you can also listen to this podcast ad free. It's very simple. People really like it. We'd love for you to do it. We will be back next time with more weird gadgets that may or may not be the Hall of Fame. And may or may not look as good on David and Mel's face. We'll see you next time. Bye. Bye. Bye. Bye. Bye. Version history is a production of the verge and the box media podcast network. The show is produced by Victoria Barrios, River Branson, Eric Gomez, Owen Grove, Brandon Keifer, Travis Larchuck, Andrew Moreno, and Alex Barkan. Our editorial director is Kevin Muschein. Studio support from Matthew Heffrin. Our theme music is composed by Brandon McFarland. Be sure to follow the version history podcast feed to get all of our new episodes as soon as they arrive. And to support everything that we do here at the verge and get access to ad free podcasts, including this one, subscribe to the verge.