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The K-Shaped Future of Work

20 min
Feb 5, 20262 months ago
Listen to Episode
Summary

This episode discusses the K-shaped future of work, where senior roles are in high demand while junior positions decline due to AI automation. The hosts explore how AI is creating a 'sloppocalypse' of low-quality content, the importance of in-person work culture for M&A success, and strategies for standing out in an AI-saturated market.

Insights
  • The job market is becoming K-shaped with senior roles growing while junior positions shrink due to AI automation
  • Companies that focus on impact over activity and adopt AI tools with 'taste' will outperform those stuck in old patterns
  • In-person work culture significantly improves knowledge transfer and M&A integration success compared to remote companies
  • AI-generated content saturation is creating opportunities for human-focused, authentic content strategies
  • Success in an AI-dominated world requires combining human expertise with AI tools rather than relying on either alone
Trends
K-shaped employment market with senior roles growing and junior roles decliningAI content saturation leading to consumer fatigue and preference for human-generated contentShift from ChatGPT dominance to multi-platform AI tool adoption (Claude, Gemini)Decline in AI video generation tool usage after initial hypeReturn to lo-fi, authentic advertising over polished contentIncreased value of in-person work for knowledge transfer and company cultureThird-party content becoming more important than owned content for AI search visibilityRise of human-verified content as a differentiatorGrowing importance of taste and curation in AI-assisted workBias toward action becoming a key competitive advantage
Companies
HubSpot
Featured as episode sponsor promoting their customer platform and AI tools called Breeze
Procter & Gamble
Shared insight that they avoid acquiring remote companies due to poor cultural integration
OpenAI
Discussed losing market share to competitors, with Sora usage declining 45% month-over-month
Anthropic
Highlighted as gaining market share from OpenAI with their Claude AI platform
Sandler Training
Case study showing 25% click-through rate increase and 4x qualified leads using HubSpot AI
Ramp
Credit card company providing vendor spend data showing AI market share shifts
Google
Referenced for Gemini AI platform and historical search algorithm gaming parallels
Instagram
Platform dealing with AI content saturation issues affecting user engagement
Spotify
Platform mentioned as dealing with AI-generated content challenges
TikTok
Platform experiencing user abandonment due to overwhelming AI-generated content
Semrush
SEO tool showing declining market share according to Ramp vendor spend data
Ahrefs
SEO tool with 23% market share according to corporate spending data
People
Andrej Karpathy
AI scientist mentioned in disagreement about AI content generation impact
Boris
Creator of Claude Code who disagreed with Karpathy about AI content trends
Ali Miller
Author of the AI sloppocalypse analysis discussing content generation trends
Marc Andreessen
Referenced for insights on developer-product manager dynamics in organizations
Daniel Ek
Spotify CEO mentioned as dealing with AI content challenges on the platform
Quotes
"If machines can code this well right now, what's even the point of engineering?"
NeilEarly in episode
"We don't buy remote companies... when we buy them, there's no real culture"
Procter & Gamble (quoted)Mid episode
"As long as you have a bias to action and you're curious, you will crush everyone around you"
EricEnd of episode
"If AI is writing everyone's website copy and boosting conversion rates, that'll be the new norm. It won't convert as well because everyone sees highly optimized copy"
NeilNear end
"You still need humans that are the best in class at what they do. You combine them with AI, you're going to crush your competitors"
NeilEnd of episode
Full Transcript
2 Speakers
Speaker A

Did you know that most businesses only use 20% of their data? That's like reading a book with most of the pages torn out. Or paying for coffee. That's 1/5 full. Point is, you miss a lot unless you use HubSpot. Their customer platform gives you access to the data you need to grow your business. The insights trapped in emails, call logs and transcripts, all that unstructured data that makes all the difference. Because when you know more, you grow more. And when you get a full cup of coffee, you can do more too. But I digress. Visit HubSpot.com today. Using only 20% of your business data is like dating someone who only texts emojis. First of all, that's annoying. And second, you're missing a lot of context. But that's how most businesses operate today, using only 20% of their data. Unless you have HubSpot, where all the emails, call logs and chat messages from turn into insights to grow your business. Because all that data makes all the difference. I would know because I use HubSpot at my company. Learn more@HubSpot.com Being a know it all used to be considered a bad thing. But in business, it's everything. Because right now, most businesses only use 20% of their data. Unless you have HubSpot, where data that's buried in emails, call logs and meeting notes become insights that help you grow your business. Because when you know more, you grow more. See, being a know it all isn't so bad. Visit HubSpot.com today to learn more. Nobody likes a spoiler unless it's your customers telling you exactly what they need. But too bad. Most businesses miss out on these signals. The hits dropped in emails, the messages hidden in call logs and chats. All of it trapped in the digital ether. But with HubSpot, you get all this data in one place. So their customer platform brings together the insights you need to grow your business. And spoiler alert, the more you know, the more you grow. Visit HubSpot.com to find out how. Today, Cutting your sales cycle in half sounds pretty impossible, but that's exactly what Sandler training did with HubSpot. They used Breeze HubSpot's AI tools to tailor every customer interaction without losing their personal touch. And? And the results were pretty incredible. Click through. Rates jumped 25%, qualified leads quadrupled, and people spent three times longer on their landing pages. Go to HubSpot.com to see how Breeze can help your business grow. This is the K shaped future of software engineering. But I don't think it's just software engineering, Neil. I think we're talking about just many, many white collar roles in general. So this graph over here or this chart, I should say in the blue, this is senior software engineering hiring. Okay. Are you following? Yeah. And then red is junior engineering hiring.

0:00

Speaker B

Okay?

2:51

Speaker A

So juniors are going down, seniors are going up. And so when someone says the K shaped future of this, the way this article starts off, it's developers are cooked. If machines can code this well right now, what's even the point of engineering? But we're seeing the same things for marketing across the board right now, if all this can be done. So my whole thing right now is I'm just going to, I think to motivate people to get off their butts. I'm just going to be making videos on me doing these tasks in 20 minutes or so. And if I can get it, seven or eight, like wake up, wake up guys.

2:51

Speaker B

But the hard part is, is they just have to understand that seven or eight isn't good enough for customer work or even your own work because everyone's using AI and everyone's creating seven or eights. You have to figure out how to get to 10 and what this does. And Eric's not saying you should settle on the seven or eight. It's you take the seven or eight and then you go spend your time to make it that 10.

3:23

Speaker A

That's what we call taste.

3:43

Speaker B

Yes. And that seven or eight that I did helped you save a lot of hours. So you should be able to get to 10 much faster.

3:45

Speaker A

Yeah, and here, here's the kicker here. So he says, look, consider two teams, right? So engineering is not being, it's being displaced but not replaced. Okay, so you have team A and you've worked with engineers like this before. Okay, so team A, Team A cares about impact, not activity. They handle ambiguous problems without paralysis. They understand the product, business and the data, not just the code base. They design high leverage systems and actively reduces complexity. That highly reduces complexity. They adopt new tools quickly and apply them with taste. They obsess over the user experience and they find creative solutions to hard problems. Versus team B. Neil for engineering. Okay, Team B, they build. They build before understanding the problem. They fixate on performative code quality. They bike shed details instead of making users happy. They complain about headcount and stretches timelines. They add process when things feel chaotic. And they debate libraries and design patterns as a form of procrastination. And so team B is going to have trouble in the future. Whereas team A, the ones that have the High agency piece that we're talking about. The taste and just the ability to get things done quickly. Those are the ones that are going to win.

3:52

Speaker B

I agree with you.

4:51

Speaker A

Yep. All right, you pick one. We have about nine minutes left.

4:52

Speaker B

Let's talk about what to do about the A.I.

4:57

Speaker A

Oh, wait, wait. Neil, you like this one? Before we do Slapocalypse Sloppocalypse.

5:00

Speaker B

Okay, thank you.

5:05

Speaker A

So Procter and Gamble. I, I was talking to someone recently. I don't know if we talked about this, but I think he. Oh, he's going through a process right now. So he's selling his E Comm company. Okay. So Procter and Gamble is trying to buy his E Comm company. And so he's talking to Procter and Gamble. He's like, you know, he's talking to his founder. He's like, you know, at Procter and Gamble they own what, what, what brands the Procter and Gamble have, Remember?

5:05

Speaker B

Dude, they have so many brands. Diaper brands like Pampers, Gillette.

5:29

Speaker A

Okay.

5:34

Speaker B

Toothbrush, I think oral, Oral B. Okay. Is Procter and Gamble. I'm blanking on brands, but let's see. Okay. Olay, Pantene, Tide, Downey, Charman Braun, Vix, Crest.

5:36

Speaker A

Okay, so a ton of brands, right? So guys, the owners of Crest, Tide, Downey, Procter and Gamble, they told a founder who they're in the process of buying their company right now that look, what we've learned over the years is we don't buy remote companies. And the founder is like, why don't you buy remote companies? They're like, we've tried buying so many of these remote companies, meaning that the culture is remote. It's remote work. And it doesn't work because when we buy them, there's no real culture. Right. Versus when we buy the in office companies, those are only ones that work for us. So they're saying, hey, from an M and A standpoint that's this is not for everyone necessarily. But at least from what we've seen, the, the remote ones never work. And I think that's an interesting discussion point because you bought know handful of companies these past years, right? And so, but you most, most in office. Like what's the percentage of in office versus remote and what are the differences that you've seen?

5:53

Speaker B

Uh, so I, the, the biggest thing that I learned when in office versus remote, it's easier to bring people up to speed when it's in person versus remote. By far I would say that's the biggest advantage because there's way more knowledge Transfer that happens when people are next.

6:43

Speaker A

To you, which is interesting. So you say, you say that watch, Neil. So when you say there's way more knowledge transfer, doesn't that just mean the knowledge transfer in general is a lot faster?

7:01

Speaker B

Yes. And you're seeing that the thing that's valuable about in person is knowledge transfer from seasoned execs who have been doing this for a long time. It transfers to younger people way quicker than ever.

7:08

Speaker A

Yep. I'll tell you, we just had a new senior brand manager for my YouTube start, right. And the way I'm like, I'm talking to him every day, but man, if we're in the office, we'd be probably accelerating like four times faster. So. But I'm just like, I'm like not letting my grip off. I'm like, no, you're going to learn all these things. I'm bringing you with me. I'm going to make you great with AI as well. I'm going to make you great on content side. Just. But I just think it's interesting that that was an insight from Procter and Gamble because they buy a lot of companies.

7:22

Speaker B

They buy a lot of companies. So they like everything that's in person versus non in person.

7:45

Speaker A

Yeah. They've learned to no longer buy remote companies. Just doesn't work for them. Yeah. Yeah.

7:49

Speaker B

And I wouldn't say that you can't build a remote company because there's a lot of successful remote companies that are worth a lot of money. It's more. So you have to figure out the culture of your own company and works for you guys. And sometimes when you bring in something that's very different than what you guys are used to, it's just a disaster.

7:54

Speaker A

Yep. Before we move to the AI slotpocalypse, so this one's a quick one, but 85% of AI search results come from third party sites. So originally everyone's talking about making these listicles and publishing on their sites. Right. But it's not hard for these LLMs to quickly figure out, oh, they're just publishing on their own site. So this was published from Air Ops and he's like, we've analyzed thousands of AI search results across hundreds of brands. The content on your website accounts for roughly 15% of why you get mentioned or cited in AI responses. The other 85% comes from everywhere else. So partner sites, news articles, third party roundups, Reddit threads, whatever. A lot of this guy's is a guest blog posting. You know, a good chunk of it's guest blog posting back in the days.

8:10

Speaker B

So uh huh. And Eric and I call this, remember we talked about this like 6 months ago being like the problem with ChatGPT's algorithm is they you can pull a list skull on your own website and get cited and eventually this is going to go away. Because it's like the old way of spamming Google and stuff like that. I get it's different, but it's similar to how easy it was and we're like, this isn't going to last.

8:49

Speaker A

Yeah, it's too easy to game and when it's too easy, then you know it is what it is. So this AI slotpocalypse piece, so this is from Ali Miller. So this was a disagreement between Andrej Karpathy, so this strong AI scientist and also this guy Boris who actually is the creator of Claude Code. Okay, so they actually were disagreeing about this. So they were just saying, look.

9:09

Speaker B

When.

9:34

Speaker A

The cost of generating anything at any quality level plummets and there is a, there's still market leverage for attention, generators will take advantage of it. It's why one company is cranking out hundreds of reels slash tiktoks per day. It's why another is cranking out 3,000 podcasts per week. Code might. But the content and social and research worlds are rougher waters. I too predict a slotpocalypse this year, one that Moseri, I think that's the CEO of Instagram. I'm not sure if I'm pronouncing that right. And Presser and Ek, Daniel Ek from Spotify will be thinking about daily. The smart generators are already thinking about second order impacts examples for content creators. If everything is AI generated, maybe I should only post human things. If everything is AI generated, maybe I should have a separate community that's off socials. If everything is AI generated, maybe I should host more in person events. And then if everything is AI generated, maybe I should make a social media app that is only for AI bots. Right? So there's a lot of these AI if, if, if situations. The big question for me is less on quality because it will get there, right? So we talked about like what was. It's already a 7 or 8 out of 10 for these like advanced copywriting. And I think you and I have fairly high standards. So a lot of people it's probably eight or nine if I'm being honest.

9:34

Speaker B

I'm thinking some people it's probably even tens. They're like, wow, this is great. Because they couldn't write the.

10:43

Speaker A

I think we're we're particularly hard when it comes to copy. Right. On psychology. But the big question for Ali at least is less on quality because it will there. I'm thinking about whether people continue to engage, whether people will continue to engage with AI generated content, whether they build affinity for AI creators and at what level compared to humans, and whether they rebel against it and at what speed. So that's the coming slapocalypse. And I think you and I can both agree that there's marketers especially. We're going to take advantage of slumpocalypse.

10:47

Speaker B

We are. But I believe this world is changing where people are fed up with AI content. A lot of the younger generation are stopping to use TikTok and platforms like that because they're overwhelmed with the AI content. And we're seeing it and it's just becoming really ridiculous. And one, a lot of what's created is just fake. Two, people are just fed up with it so much. So if you look at Sora, no one talks about Sora and it's not doing that well anymore.

11:14

Speaker A

You know who uses Sora? My entire building. The people who work in the building, right? They're like, I was, I was talking to one of the guys who's one of the food runners and he. I was like, what are you looking at on your phone? Because I hear all these noises, right? He's like, check this out, dude. And he's like doing the Sora. And he's like, the picture is like of another employee that works in the building. And they're like doing Soras, like making fun of each other. I'm like, so you, you, you actually use Sora too? He's like, oh my God, it's so big. Blah, blah, blah. So I think you and I are just out of touch.

11:38

Speaker B

No. Have you seen the recent articles on Sora?

12:01

Speaker A

It's probably. The usage is down.

12:04

Speaker B

The usage is down a lot.

12:05

Speaker A

I used it for like a day and that was it.

12:06

Speaker B

So, yeah, there's. There's a big financial site that just wrote about Sora. Sora usage down. Where is it? Okay. As of January 20th. This is from AI Overviews. As of January 2026, the usage for OpenAI Soar app has experienced a significant decline following a strong launch, with reports of a 45% drop in monthly active installs in January 2026 compared to the previous month. It's a massive drop.

12:08

Speaker A

Did you see the graph where it shows Anthropic is clearly overtaking just OpenAI. Oh, Ramp published something. Okay, so Ramp published. They show the spend per company.

12:39

Speaker B

Yeah, let's go back. Ramp is a credit card company that shows you where. Ramp is a credit card company that. Where corporations can get a card just like they get a Visa card or AMEX card and allows them to spend money for their corporations.

12:49

Speaker A

Yeah. And thank you for that. Okay, so this guy Ara. So this is actually really good. You'll like this. So Ramp, he launched this vendor section where he shows vendor spend. Right. Check this out. I'm going to pull up. Let's pull up SEO and AEO intelligence because they can see spend for companies, right? So you can see over time, Semrush, they were up here like Q1 of 2024 and then they're kind of going down on SERP AP because all these people are building on top of it. It's going up and then Profound's up here and they're doing a good chunk.

13:03

Speaker B

Right.

13:32

Speaker A

And you can see market share like SERP API is going up 10% adoption rate. SEMrush was 73% on these SEO tools and then Ahrefs is 23%. I actually haven't. This is pretty cool.

13:32

Speaker B

This is pretty cool, right?

13:42

Speaker A

For sure. I'll send it to you after. I knew. I'll take a look at. But they actually showed the difference between. Check this out. So when you look at. Oh my God, stop trying to sell me stuff. Okay, so when you look at Generative AI, I think that's the one we'll click. Generative AI. Okay, so. Oh my God, look at this. Who is this before? This is OpenAI. Look at this. Q1 2024. It's like 90%.

13:43

Speaker B

Right. Also, keep in mind the markets increase as well. So you can't just look at the bar. Meaning someone dropped in revenue. Eric's not trying to say that.

14:06

Speaker A

Yeah, fair point. So we're, we're just, I mean, you know, market. This is just market share over time. You can see adoption year over year as well. But then you see who comes in here. You see anthropic starts to really jump in here and it's going to continue to increase. And so our point of saying all this is that I think when we're talking about OpenAI, I find myself using the cloud app and cloud code a lot more and I find myself using ChatGPT a lot less now. I don't know about you, I don't know how you're using Gemini quite a bit.

14:14

Speaker B

It seems like I use Gemini quite a bit. I use Chat GPT for health probably like for three minutes. No more ten minutes a day.

14:41

Speaker A

For your health. For my health.

14:52

Speaker B

I think it's amazing. Yeah, it tracks all my food to eat. My kids have this new thing. They started it in late December. I don't know if I ever told you or did I tell you? No, I know. I told Mike. So my kids, in public, I'm a pretty skinny person overall. Will start pulling up my shirt and be like, look at this belly. So cute. And put little fuzzies in my belly button.

14:53

Speaker A

That's funny. What's a fuzzy?

15:14

Speaker B

Like a fuzzy, like cotton or, like a little, like, lint or whatever it is. And they started. They went from doing it at home. I'm like, what the heck? So my daughter started doing it first. I'm like, where the heck did you learn this from? So then my son starts doing it because he's copying her. She's older. So then, you know, it started snowballing from there. And I keep telling him to stop. And I'm not one to, like, hit my kids or anything like that. Like, I'm not going to put them in a timeout for saying they look at your belly and, like, poking at it and stuff. And I'm pretty skinny. Like, if I wore a shirt, you would see nothing. I can pinch an inch, so it's not really a belly. So then they started doing it in public, and I got fed up with it. I'm like, okay, I'm going to lose this. Pinch an inch. So I started keeping track of claw through ChatGPT, my daily calorie deficit. That's the easiest way to burn fat. No one knows this more than anyone else. Is that correct? So then from December 29th to what is today, Jan 30th, because I was so fed up with it, I've dropped. I went from 131 to 126.4.

15:15

Speaker A

Isn't it funny all the time you spent losing weight instead of disciplining your kids?

16:20

Speaker B

I tried trying to convince them I couldn't do it. So it was just easier. I'm like, you know what? Forget this. I'm just gonna get rid of my pinch inch. I'd probably have, like, another two pounds. So another two weeks and I'm done.

16:24

Speaker A

Yeah, okay.

16:34

Speaker B

And then after. I will not use ChatGPT at the time.

16:35

Speaker A

And then you'll find something else to get you. But okay. The last thing we'll end off with here on the sloppocalypse piece is, you know, I think this is, you know, we're going to see A lot more of this. I think people like these conversations. Right. And I get a lot of good comments on this podcast. But I think in person events too. I think people making content saying this is 100% human generated, I think that's going to do well. I think people making content, different languages. So I think this slopocalypse, I think a lot of people are going to take advantage of it. But I do think to Neil's point, a lot of people are fed up with it and that's a good thing. I think it's good for people to be and go outside. Right. Go touch grass or something.

16:37

Speaker B

Right? Yes.

17:08

Speaker A

Yeah.

17:09

Speaker B

Yes. People need to live normal lives and interact with other humans. That's the way to do well in today's world, in business or anything. I think people are like forgetting this interaction. I saw something from Marc Andreessen which was a really good interview. It was published somewhere on the Internet.

17:09

Speaker A

Lenny's podcast.

17:26

Speaker B

Yeah. He's talking about how developers believe they can do product and.

17:28

Speaker A

Oh yeah, the Mexican standoff.

17:30

Speaker B

Yeah, Mexican standoff. And how product and designers think they can do development. The other features as well. And I think he's very spot on. But you still need in an organization the people who are exceptional at development or the people who are exceptional at design. Because AI isn't there fully yet. And even if you think okay, AI is going to be there and it's going to write everyone's copy or AI is going to do everyone's development well, if you can't figure out how to do it better then what everyone else is using and stand out, you're going to fail and better at giving an example for marketing than I am for development because I'm not a developer. But in marketing, if AI is writing everyone's website copy and boosting conversion rates, that'll be the new norm. It won't convert as well because everyone sees highly optimized copy. You then have to go and figure out how to pivot and make your conversions better than everyone else. An example that everyone can relate to is if you look at ads before. Ads before were purely or majority of companies would strive for super bowl quality ads. Would you agree with that? That's what people really want. Now if you look at today's advertising on the social web and even sometimes on tv, you're starting to see a lot more lo fi stuff. Why? Because it converts better and people are tired of the over polished stuff. And I think that's what's going to happen in AI in which you're going to have all these people using it for the same thing. You're still going to need humans that are the best in class at what they do. You combine them with AI, you're going to crush your competitors.

17:32

Speaker A

All I'm going to say to end it is as long as you have a bias to action and you're curious, you will crush everyone around you. That's all I'm going to say. And we would like to hire you. So both, both, both of our companies are hiring people like you. So let us know and show us your bias to action by showing us some examples first. Just don't give us a random reach out, please.

19:02

Speaker B

Yeah, don't send us an email being like you're doing this wrong. We want to know how we can do it better. And show me a real example.

19:20

Speaker A

Yeah, or, or like, just like, if you want editing work, like, do like one test edit. Okay. It makes you stand out faster. But before we go, dude, does it irritate you?

19:26

Speaker B

Because for me, I get so many editing emails on a weekly basis and none of them ever show any example.

19:36

Speaker A

None.

19:41

Speaker B

And if they do show example, it's an example of some random other account. And it's like you could have used AI and showed me an editing example of mine.

19:41

Speaker A

If you just go the extra mile, you're going to run circles around everyone. That's all we'll say. And we would love to, to work with you. All right, bye.

19:48

Speaker B

Take care.

19:55