Office Hours with Arthur Brooks

4 Ways to Be Less Lonely

38 min
Feb 2, 20263 months ago
Listen to Episode
Summary

Arthur Brooks explores the loneliness epidemic affecting modern society, explaining why loneliness is self-perpetuating and offering four practical strategies to break the cycle: practicing opposite signal strategy, being proactively curious about others, asking questions without judgment, and eliminating phone distractions during human connection.

Insights
  • Loneliness is self-reinforcing because people who feel unknown lose motivation to know others, creating a vicious cycle similar to poverty or homelessness that requires conscious intervention to break
  • Being known is neurologically pleasurable (activates ventral striatum) while feeling misunderstood is physically painful (stimulates anterior insula), making human connection a biological imperative not just emotional need
  • The incentive mismatch between wanting to be known versus wanting to know others drives modern loneliness; solving it requires consciously doing the harder thing (knowing others) to get what you want (being known)
  • Technology intermediation of relationships is the primary driver of loneliness in Gen Z, replacing face-to-face connection with device-mediated interaction that prevents the deep knowing required for happiness
  • Significance and meaning require being known by at least one other person; cosmic significance without human connection cannot produce happiness, making relationships foundational to well-being
Trends
Rising loneliness epidemic among Gen Z (highest rates in 18-25 age group, reversing historical patterns) driven by technology overuse and reduced face-to-face interactionSelf-perpetuating loneliness cycles becoming more common as digital communication replaces depth-building conversation, creating feedback loops that worsen isolationExecutive function impairment during loneliness leads to self-defeating behavioral choices that deepen isolation rather than resolve itShift from knowing-based to being-known-focused relationships creating asymmetrical incentive structures that undermine community formationPhone presence at social interactions emerging as primary barrier to human connection and relationship depth, even when device remains unusedGender differences in understanding needs within relationships, particularly women's higher sensitivity to feeling misunderstood affecting marital satisfactionDecline in active listening skills and genuine curiosity about others correlating with increased device usage and reduced face-to-face timeTechnology-mediated relationships disrupting oxytocin production and neuropeptide exchange required for bonding during shared meals and conversation
Topics
Loneliness epidemic and self-perpetuating cyclesNeuroscience of being understood versus misunderstoodOpposite signal strategy for breaking negative behavioral patternsActive listening and genuine curiosity as connection toolsPhone distraction as barrier to human connectionTechnology's impact on relationship depth and intimacyExecutive function impairment during emotional distressSignificance and meaning derived from being knownGender differences in relationship understanding needsMetacognition and emotional awareness techniquesCurvatus in se (self-focused inward curving) versus outward focusDating and first impression research on question-askingSleep quality and device usage timingShame and anxiety cycles in social situationsEvolutionary basis of understanding and belonging needs
Companies
Cigna
Health insurance company cited for 2018 survey showing over 50% of U.S. adults feel unknown by others
Harvard University
Institution where Arthur Brooks teaches happiness and conducts research on relationships and well-being
Harvard Business School
Where Brooks teaches and where colleague Alison Wood Brooks conducts research on dating and human interaction
New York Times
Publication where David Brooks, author of 'How to Know a Person,' works as a columnist
People
Arthur Brooks
Host and happiness teacher at Harvard University discussing loneliness epidemic and connection strategies
Edgar Allan Poe
Historical case study of self-imposed isolation and loneliness despite literary talent, referenced throughout episode
Oprah Winfrey
Co-author with Brooks on 2023 book; cited as exemplar of genuine curiosity and interest in knowing others deeply
David Brooks
New York Times columnist and author of 'How to Know a Person'; distinguished between diminishers and illuminators
Bob Waldinger
Researcher with paper in Journal of Family Psychology on couples attempting to know each other improving outcomes
Alison Wood Brooks
Harvard Business School colleague conducting research on dating and question-asking improving likability by 9%
Jeremiah
Biblical prophet cited for passage about God knowing humans before birth as metaphor for significance
St. Augustine
Philosopher credited with concept of 'curvatus in se' (curving inward on oneself) describing self-focused behavior
Quotes
"If no one knows you well, you can't be happy. That's the bottom line. There's nobody who's strong enough to actually get beyond that."
Arthur Brooks
"We want to be known, but we don't necessarily want to know people very well. And therein lies the trouble that we have in our modern society today with loneliness."
Arthur Brooks
"When people feel understood, it activates the pleasure centers in their brain, notably the ventral striatum, the ventral tegmental area. And while they feel misunderstood, it stimulates their pain centers, most notably the anterior insula."
Arthur Brooks
"Give the thing that you want to get. If you're at a dinner party and you want people to listen to your point of view, listen to their point of view."
Arthur Brooks
"Don't look at your phone. Don't look at your phone. It's basically you showing that you don't want to know that person."
Arthur Brooks
Full Transcript
We have a loneliness epidemic. We want to be known, but we don't necessarily want to know people very well. And therein lies the trouble that we have in our modern society today with loneliness. We're getting worse at knowing others. And as we're getting worse at knowing others, other people don't know us as much. And that's what puts us into the post syndrome of, you know, not being a very good friend and so therefore not having very many good friends. When people feel understood, it activates the pleasure centers in their brain, notably the ventral striatum, the ventral tegmental area. And while they feel misunderstood, it stimulates their pain centers, most notably the anterior insula. It's not going to be good enough for anybody to say, you know, I feel cosmically significant, even though nobody actually cares about me. That's not the way it works. If no one knows you well, you can't be happy. If you need to get out of loneliness, here's what you do. Hi friends, welcome to Office Hours. I'm Arthur Brooks. This is a show about love and happiness, how you can have more of it, how you can bring more of it to other people. I'm a teacher of happiness. It's what I've been teaching at Harvard University for the past seven years. And I want you to join me in this moment of teaching love and happiness to other people, using science and ideas. That's really my stock and trade that I can't do it by myself. I need leverage. I need people who are actually in the movement. And here's the reason why it's a good thing to do. It's a good thing to do. It's an ethical thing to do. But when you become a happiness teacher, I promise you that you'll be the one who actually gets happier. A lot of data on that, but you don't need it. You know, there's the truth that if this becomes something that you're talking about, that you're sharing, you're going to enjoy the biggest benefit of all. Well, that's my appeal. That's what I like to talk about an awful lot. But I want to look at it from one particular angle today, which is actually unhappiness. And specifically, one element of great unhappiness that we see a lot of today, which is loneliness. We have a loneliness epidemic. A lot of people have actually written about this of late. The former Surgeon General of the United States actually wrote a really good book about loneliness. I'll put that in the show notes. But I want to talk about it from a particular vantage point today about how you can understand why loneliness tends to be self-perpetuating in your life. And most importantly, some specific techniques on how you can experience less of it in your life and help other people as well. Before we get started, as always, if you've got some comments that you want to give me, you've got some criticisms, you've got some questions, you want to feedback, you want to tell me about your life, I'd love to hear it. please write to me at officehours at arthurbrooks.com or put it in the comment section any place where you're watching or listening to this. Don't forget to leave a review on Spotify or Apple and subscribe on your platform of choice. Hit it right now. Hit the subscribe button. Thank you for doing it. That helps us actually spread the show ideas to more people. Hey friends, a lot of you know that I keep a very high protein diet. That's important for me in my 60s because I want to maintain a good level of muscle protein synthesis and I don't always have time to eat as much protein as I want from whole foods. That's the ideal, but it's just not manageable all the time. For that reason, I'm always looking for supplements that can actually get me where I need to go with respect to my macronutrient profile. A bunch of my friends were telling me that David Protein is a really good source. The reason is because protein bars in general, they're handy, they're convenient, but they can be very high in calories and they can actually be really high in carbohydrate, especially in the form of sugar. David Protein, I heard, was better. Sure enough, it's got a great profile. It has 40% more protein and 57% fewer calories than most of the protein bars you find out there. 28 grams of protein, 150 calories, 0 grams of sugar. That's actually quite a feat to put that together. And by the way, they taste great. I started buying David Protein bars, and now I'm pleased that they're sponsoring this show as well. So whether you're on the go or hitting the gym, if you're trying to meet your protein targets, David Protein is a good way for you to do it. That's why I'm doing it. And it's what I'm carrying when I'm on the road. So head over to DavidProtein.com slash Arthur. They got a special offer for you. If you buy four cartons, they'll give you the fifth carton for free. You're going to love that. And you can also find David Protein in stores by looking for the store locator. So enjoy. When I think about loneliness, a case study that comes to mind is one of my favorite authors, who's Edgar Allan Poe, the American author from a couple hundred years ago, who wrote a lot of early horror fiction, a lot of kind of creepy short stories. I loved that stuff when I was a kid. I had my dad read them to me. Well, it turns out that Edgar Allan Poe was a very troubled guy. You might actually ascertain that just from reading his stories, but he was a very lonely person and and he actually wrote a poem in 1829 called well alone and i'm not going to read you the whole poem but let me read you just a couple of lines my sorrow i could not awaken my heart to joy at the same tone and all i loved i loved alone to love alone kind of the definition of loneliness isn't it i thought to myself when i read that for the first time well poor guy Why weren't there more people around him who had given outstretched hand to help him where he actually needed it? Well, I got a little insight into what the problem was when I read his obituary in one of the Richmond, Virginia papers. He died in Baltimore, so he was in the region where I actually live and find myself now. And it described Edgar Allan Poe in the following way. He had very few friends and was the friend of very few. In other words, the problem wasn't that people didn't like him. The real problem is that he didn't like anybody. Now, I'm not saying that all lonely people have some sort of behavioral condition where they hate everybody. The case I'm going to make is that all of us have a little bit of Edgar Allan Poe in us. That part of the problem with our isolation is the way that we isolate ourselves to a very large extent. And I see it more and more and more for people who are suffering from loneliness. Now, I'm not blaming the victim here. I know that there's a lot more that we can do to help other people. But what I really want to do in this show is for you to learn how to help yourself in those lonely periods in your life. Now, this syndrome is more and more common. This loneliness problem, maybe even the Poe syndrome of the way that we self-isolate. There's a very interesting survey that comes out now pretty regularly by Cigna, which is the health company, the health insurance company, health services company. And in a survey from 2018, which has since been updated, showing the same patterns, more than half of U.S. adults said that they always or sometimes feel that no one knows them well. More than half. Now, that's kind of unthinkable in the past, but something was actually going on. Now, why do I choose 2018 for that stat? It's before the coronavirus epidemic. Everything was weird and wonky during the coronavirus epidemic. You know it and I know it. And a lot of people were really isolated because of the policy response to the pandemic. But even before that, we had a trend. We can't blame everything on COVID. It wasn't COVID. It was us. It was something that was actually happening to us. And I want to get in a little bit to what's going wrong, but more than anything else, I want to get into how you can actually make it right. being known. Nobody knows me well. This is the essence of the sense of isolation. Being known is the essence of feeling loved. And that's at the center of higher well-being. Remember, happiness is love. The great Harvard study of adult development, that 90-year study I talk about sometimes in the show that tracks people from when they were in college or college-aged all the way until death. The biggest predictor was being known by someone, being known by others. Happiness is love. It is. And being love is being known. That's the important thing to keep in mind. Now, being known and being understood are slightly different. And this is a distinction that I want to make because, for example, in marriage, this is a really big deal. And this is a kind of a gender deal, believe it or not. What you find is that women really need to feel understood. And they actually need to feel understood in their marriage more than men do. So when women feel misunderstood, an interesting study shows that their life satisfaction falls about three times more than men when they don't feel understood. So guys, this is important for you to understand, is that if you're married, that your wife needs to feel understood, needs to be, no, no, needs to be understood. And that means you need to know her deeply, which means you need to listen more, is what actually it comes down to. One of the most important things that I actually, when I'm counseling couples, which I wind up doing a lot, my wife and I, we wind up doing this a lot. Couples that are about to get married, couples that are at different points in their marriage. It's like, how much are you listening to each other? They're really listening. Now, why is that important to listen? Because you need to understand each other. And it's especially important for her. But both of you need to actually be known. That study by the way that I referred to before is from the Journal of Research and Personality It a wonderful apex journal in psychology and I put that in the show notes The article is called On Feeling Understood and Feeling Well The Role of Interdependence. So it kind of says it all in the title. Okay, let's get back to why this is so critically important. Why is it so important when we don't feel known? Why, when we don't feel that someone loves us, why is that so critically important for our happiness? Why am I talking about this today. Remember, happiness is a combination of enjoyment, satisfaction, and meaning. Meaning, in turn, is made up of coherence, why things happen the way they do, purpose, where am I going in my life, and significance, why does my life matter? Significance. And this is the one I want to drill into here a little bit. To be significant, why your life matters, it has to matter to someone. Axiomatically, somebody has to care about you. You have to be significant in somebody else's eyes. It's not going to be good enough for anybody to say, you know, I feel cosmically significant, even though nobody actually cares about me. That's not the way it works. You need to be known by somebody so that, you know, they care about you and you need them to care about you because you need significance. You need significance because you need meaning and you need meaning because you need happiness. And that's the algorithm that takes us back to well-being. The reason we talk about this in the first place. If no one knows you well, you can't be happy. That's the bottom line. There's nobody who's strong enough to actually get beyond that. Okay. So that's really what it comes down to. And, and, and again, this is, and we're talking about people here, but, but not just about people, religious traditions really understand this. You know, one of the most beautiful passages in the Hebrew Bible, some of you have heard this, some of you haven't before, but if you haven't heard it, you're going to love this. This is where in the prophet Jeremiah in the old Testament, where God is talking to humans and he's saying, before I formed you in the womb, I knew you. It's beautiful. It's beautiful because what that says is there's this metaphysical love for me. I'm significant. I'm significant in God's eyes. Why am I significant in God's eyes? Or how do I know I'm significant in God's eyes? Because even before I was born, God knew me. He knew me. you need that you need that in the divine sense and if not that you need that in the human sense and that's really what it's all about now no one knew poe well no one knew edgar allen poe well i mean it's like it was by his own admission he wrote a poem on it called alone but in his obituary we know that no one knew him well because he didn't want to know anybody well and this is going to get to the punchline of what i'm talking about here you want people to know you go know people. That's what it comes down to. That's the most important thing. But there's a problem here. There's a problem, which is that that's hard to do. And we don't have an incentive to know other people well. We want to be known, but we don't necessarily want to know people very well. And therein lies the trouble that we have in our modern society today with loneliness. Not quite there yet. So hold that thought. Now, let me go to a little bit more of the of the basic science, even the neuroscience of how important it is to be understood. There's a bunch of interesting papers that use fMRI technology. So imaging of the brain, functional imaging of the brain, where neuroscientists are experimenting with people where they feel understood or they don't feel understood. And there's a lot of ways that you can do this. You can imagine you put somebody up in an fMRI machine and you're communicating with them and they're talking to you and you're going, yeah, and you show that you really understand what they're saying or you don't understand what they're saying and you don't care. And then you look at what's going on in their brains, which is a classical type of study that neuroscientists like to do today. When people feel understood, it activates the pleasure centers in their brain, notably the ventral striatum, the ventral tegmental area. If you follow my work, you know that I talk about these parts of the brain a lot. And while they feel misunderstood, it stimulates their pain centers, most notably the anterior insula of the brain. Yeah, that's right. It's physically pleasurable to be understood and it's physically painful to be misunderstood. That's how important this is. That's the neurophysiology of how this relates to your well-being. When you're not understood, when you're not known, when you're lonely because nobody knows you well, look out. This is highly correlated with premature mortality, bad cardiovascular health, high inflammation, hormone disruption, sleep disorders. I mean, fill in the blanks, man. You know, when you don't have this, it's going to rain chaos in your life. And this kind of makes evolutionary sense, by the way, especially when we talk about the neurobiology of how this works. Our brains are built to give us pleasure and pain on the basis of things that are good for us for passing on our genes and surviving. Being understood is a really, really good thing to survive another day. When people understand what you're all about and they're sympathetic to what you're talking about, you're more likely to be able to exist well in your kin group and your 30 to 50 person band. Being misunderstood, chronically misunderstood, not known well, being a stranger, That's a predicate to walking the frozen tundra and dying alone. So therefore, you need to have a neurocognitive incentive to be misunderstood and to have an aversion to being misunderstood. And your brain is actually equipped for that marvel at the human brain. It's so beautiful. It's such a miracle, isn't it? We're always like, oh, no, I want to get rid of all my bad feelings. No, your bad feelings are incentives for you to understand that there's something that is not good for you. They're alerting you to something that you should avoid. And that's good and healthy. That's a beautiful thing. And it's a gift, actually. And this is a perfect case in point. We shouldn't feel lonely because loneliness is dangerous for us. And so we feel horrible when we're actually lonely. Now, here's the problem. And I hinted at it before. We really thrive by being known. I just showed you that in the paper that I was talking about a minute ago. By the way, let me cite it specifically. the neural basis of feeling understood and not understood. And that's the social and cognitive and effective neuroscience going into the show notes. Here's the problem. We thrive from being known a lot more than knowing others. We have a huge incentive to be known, but we don't have very much of an incentive to know others. But you already know you get into Poe syndrome is that when you don't know others well, they're not going to know you either. And so what we need to do consciously to get the thing that we want unconsciously is to consciously do the thing for which we have less of an incentive. This is the same lesson that you learn over and over and over again in life. It's better to give than to receive. You read, that's biblical, but it's also common sense. And your grandma taught you that. Give the thing that you actually want to get. If you're at a dinner party and you want people to listen to your point of view, listen to their point of view. If you're having an argument with your spouse and you don't want it to become really, really bitter, then don't do the things that will actually make it bitter. Guess what? Everything goes better. Give the thing that you want to get. That's a good rule in life. And this is really a case in point. Work to know other people and then you will be known. But that's hard because of this dislocation between incentives. We want to have the thing, but we don't have very much of an incentive, especially if we're not thinking about it, to go give that particular thing. Okay. Now, a ton of research actually bears this out, that we show that knowledge of one's spouse, if you really know your spouse, it's great. It feels great, for sure. It enhances intimacy. It improves your adjustment to marriage. It increases your trust. But being known by your spouse improves all of your measures of marital happiness a lot more than that. So knowing your spouse is great. But being known by your spouse is pure pleasure. That's the data that we get that actually supports this dislocation between the two goals that we get. Now, even when you're trying to understand your spouse, it turns out that that succeeds in giving your spouse what your spouse actually needs. So that they don't, even if you really don't understand, if I don't understand, you know, Mrs. B, we're having an argument. We have tons of arguments. She's Spanish, and that's like basic communication in Spanish households is arguing. And sometimes I don't understand. I don't understand. I'm just a doofus. I don't get it, right? But if she actually feels like I'm trying to understand, that's more than half the battle, really. And good research shows this. My friend Bob Waldinger has a great paper in the Journal of Family Psychology about how couples, they do better when at least they're trying, when they're trying to know each other. This kind of explains the vicious cycle of Poe syndrome that we're seeing more and more and more of, where especially in the way that we use modern technology today, we have less of an incentive. We have, we're less with other people. And so the result of it is we're getting worse with the electronic mediation of our relationships. We're getting worse at knowing others. And as we're getting worse at knowing others, other people don't know us as much. And that's what puts us into the Poe syndrome of, you know not being a very good friend And so therefore not having very many good friends And this actually explains I mean this whole thing explains this downward cycle this self pattern of loneliness that we seeing that actually increasing particularly among people under 30. And that's a weird, ahistoric thing. If you go back 25 and 30 years and before that, the loneliest people were never between 18 and 25 years old. But that's where we see the highest levels of loneliness today, because that's what's being disrupted by the misuse and overuse of technology, which is the known and being known stuff that we're talking about. We're a bunch of Edgar Allen pose. That's what the misuse of technology is actually getting us. So here's the question. How do we get out? How do we get out of it? Now, there's a lot of things in life that put us in a downward cycle, a self-reinforcing negative pattern in life. Homelessness, for example, is a classic case of a policy and social problem that we see that tends to be very self-reinforcing. If you're homeless, it's hard to get out of homelessness because to be not homeless, you need a place to stay and you need a job and a way to support yourself. But if you're living outside, it's very, very difficult to have an address and you probably don't have a means of communication and you probably don't have clean clothes. And so therefore you can't get a job and you can't get a job. You don't get money. You can't. You see my point. That's a self-reinforcing pattern. Once you're in the vortex, it's hard to break out of that. Poverty is the same way. Once you're in poverty, it's really hard to break out of poverty. joblessness if you're unemployed you lose your job you lose your job skills and the longer that there's a big space in your in your in your cv the more that potential employers go huh i'm wondering if there's a reason for this and so you get my point loneliness works the same way it's very self-perpetuating and and part of the reason for this is when you don't feel known you have less and less of an incentive than you had before to know other people it's weird you know that when you're feeling lonely and you're feeling kind of sorry for yourself, what do you want to do? It's like, I don't know, man, I'm not going out. I'm feeling crummy. I'm going to, you know, wrap myself in a fuzzy blanket and lie down on the couch with a pint of Haagen-Dazs and binge a show on Netflix, which makes you feel lonelier. Nothing against Haagen-Dazs or Netflix, but, you know, being by yourself and cocooning is the opposite of what you need to do. And part of the reason for that is that there's very interesting research that shows that loneliness interrupts your executive function. Your executive function, which is largely having to do with rational decisions that are being made in the prefrontal cortex of your brain, the C-suite, the executive centers of your brain, those are decisions that will make you do the right thing, but that's interrupted by your feelings by loneliness. There's a lot of signals that you're not actually taking all the way to your executive center to make rational decisions. On the contrary, You do a lot of self-defeating things when you're lonely. Loneliness is bad for you because you tend to make the wrong decisions about getting out of loneliness is the whole point. That's how all self-defeating patterns work. So what do you do? Let's just say now that you're in a cycle of loneliness. And we've all been in this, by the way. I'm the world's biggest extrovert and I've been lonely too. I remember when I first moved away, when I first dropped out of college. Dropped out, kicked out, splitting hairs. when I was 19 years old. And I went on the road as a musician, but I was living on the West Coast. I'm from Seattle originally. My parents were in Seattle. And I went out East. I moved to the Washington DC area. And I didn't know anybody except the guys that I was working with. And they had their own lives and they had their own stuff going on. So I was alone all day long, except for when I was on tour with my musical group, 19 years old. So I got this little house. I didn't know anybody in my neighborhood. And I was just like lonely as a cloud. It was just terrible. And I remember just lying on my couch going, this is really nothing to do. What am I going to do? I wish I had the information about to give you now. If you need to get out of loneliness, here's what you do. You need to do four things. Four things. There's always a list. Number one, you need to practice the opposite signal strategy. When you're feeling crummy about your life, probably your limbic system is lying to you and you're impairing the functioning of your prefrontal cortex, the executive centers of your brain. So what do you need to do? Especially loneliness. Loneliness is the biggest example of this. Do the opposite of what you want to do. You want to cocoon? Don't cocoon. You want to isolate yourself? Don't isolate yourself. You don't want to talk to anybody? Talk to people. The opposite signal strategy means ignoring your instincts when you're having these negative cognitions and emotions. Think of it like a workout routine, because that's another example where you need to focus on the opposite signal strategy. The more sedentary you are, the more sedentary you're going to want to be. And this is a really common problem. You know, when people get out of the cycle of moving and walking and working out and going to the gym, they tend to, you know, get stuck in the sedentary behavior of lying on the couch and not working out. And what you need to do is to do the opposite signal strategy. Do the opposite of what you want to do. When you're working out a lot, you're working out every day, you want to work out every day. When you stop, you don't want to stop stopping. You don't want to get back into it. Getting back into it is really hard. That's why you need to say, okay, I'm going to do the opposite of what I feel. And that's the right thing to do. Loneliness works the same way. Follow an opposite signal strategy. That's the first big thing to do. Okay. Two, what should I do with my opposite signal strategy? When I want to cocoon and draw inward to myself, that's a function that St. Augustine, he called curvatus in se. Curvatus in se, which means curving in on yourself in Latin. That's what we do egotistically, but that's actually what we do psychologically too when we're feeling really bad. And we need to not be curvatus in se. We need to be proactive about being outward focused to do some things that we might not otherwise do. And that means proactively going and knowing other people. My friend David Brooks, the columnist at the New York Times, among other places, he has a really great book called How to Know a Person. And he observes that there's a lot of people that are diminishers, that they're self-involved to the point that they make other people feel small and unseen. They don't know others. They're not interested in knowing other people. And they all speak about themselves, for example. And then there are people who are illuminators. He calls them illuminators. And those are the people who are persistently curious about others, asking questions and listening to others. So the first area of opposite signal strategy when you're feeling lonely is to get more curious about other people, to be engaging other people about their own lives, to try to learn more about them, to try to know other people, even though you don't want to, because you're in curvatus in se, right? And I think about this a lot of time, about the people that I really admire the most in life. For those of you who followed my work for a while, in 2023, I published a book with Oprah Winfrey. And that was this incredible experience, incredible experience, because, I mean, just writing a book with Oprah Winfrey is sort of awesome, but that's not the point. The point was actually getting to know one of the maybe five most famous people in the world and who she is in private. And one of the most extraordinary things about Oprah Winfrey, you need to understand is that she's the same person in private as she is in public, which is to say super interested in other people, super curious about other people, really trying to know other people. That was the secret to her success on her show. Besides just being highly intelligent and really good at media, she was intensely interested and focused on knowing other people in depth. That's why everybody watched her show. Four or five million people a day watched her show. Well, it turns out that if you're having dinner with her alone, she's the same person. This is one of the reasons that fame and fortune haven't been bad for her. On the contrary, she sees those as a gift to refract on other people, to lift them up because she cares about them. And so when I first met her and had dinner with her, and we were talking about a project working together, she really wanted to know me. She wanted to know me as a person. And that was really evidence. And And that was an amazing thing. And so when you are lonely, I'm not saying that she is, she's not, but we can be more like her on purpose if we decide to be. So channel your inner Oprah of being intensely curious about knowing another person, even when you don't feel it. No, especially when you don't feel it. That's number two, be proactive. Number three, to do that, these are all building on each other. Ask more questions without being weird. Interview people. If you don't know what to do and you want to know somebody, ask them a whole bunch of questions about their own life. And this is incredibly important. So I have a colleague at the Harvard Business School, Alison Wood Brooks. She's not related to me, but you know, the fact is that she's a Brooks and I'm a Brooks meaning we get each other's email all the time. So I know all the people were writing to Alison Wood Brooks, but I know her too. And I really like her work a lot. She's done work on, uh, on dating. She's done work on how people actually interact with each other on dating. at some point I'll have her as a guest on the show. She's terrific. And if you ask a lot of questions on a first date, you will be 9% more likable. 9 is the difference between meeting your soulmate your future spouse and not quite frankly How do you meet your soulmate When you go out on a bunch of dates always ask a ton of questions which is of course being proactive which is, if you've been lonely and suffering before that, an opposite signal strategy to what you actually want to do. And it's shocking how many people actually don't do that. How many people actually ask zero questions on dates? A lot of my students, especially young women who are my students, I'll say, you know, they date, they're dating, of course. And I say, how many questions do guys ask on dates? They're usually like zero, like bad strategy, guys. But the bad strategy for anybody, people are super interesting. You know, if you sit down next to me on a plane and have the bad judgment of engaging me in conversation, I'm going to interview you and I'm going to find out, I'm going to ask you questions like, what are you most afraid of? I'm not going to be, I'm trying not to be weird here, but I want to know. I want to know. If you're going to talk to me, I want to know what actually makes you tick. Now, part of it is because I'm a behavioral scientist, and this is like my lab is figuring out what you're most afraid of. But mostly I'm a person, and I want to have connections, real human connections with other people, even if I'm not going to know them for more than an hour. And that's the kind of questions I'm actually going to ask. I'm going to find out what really makes you tick, what's written on your soul. and that's super fun and really interesting. Now that requires, however, listening to the answers. The worst thing that you can do is ask people questions and they not listen. So, and the first one, by the way, is what's your name? And then one second later, you don't remember. That's because you weren't listening. You were thinking about the next thing. People chronically don't listen at universities. At universities, listening is also known as waiting to talk. Don't be that person that's not listening. And you're doing that if you can't remember somebody's name that you've just asked for. And so the key thing is listen to learn and then make a note of what you're actually hearing. Because that's actually how you're going to know that person. And they'll know. And when they know, they'll want to know you. And that's the basis of actual human connection. And that's the basis of you being less lonely. One more thing, one more modern thing. And I wouldn't have had to bring this up 25 years ago. If you're trying to know somebody, here's the biggest opposite signal strategy of all. Don't look at your phone. Don't look at your phone. I had this friend who was with a great big private equity firm in New York City, and he was doing a lot of the hiring for a lot of the junior talent, people coming out of places like where I teach at the Harvard Business School. The one thing he was looking for in an interview is whether they could connect with another human being. And the biggest giveaway that they can't really connect with another person is if during the interview, they'd peek at their phone. Don't be that person. It's a huge mistake. It's basically you showing that you don't want to know that person. You want to know, you want to look in the mirror that is your phone, which is to say, is somebody texting me? Did I get something in my notifications? What was that chime? Don't look in the mirror. Look at the other person. Be other focused, not self-focused. And he actually said that if somebody, that was that that was the acid test in this interview. If he couldn't have an interview where they got to know each other because the other person even peeked once at their phone out, that candidate was gone. And so this is the fourth thing that is really indicative of probably the greatest source of loneliness. Remember the intermediation of relationships because of our technology, our intermediation with devices and screens. This is the rule. Leave your phone in your pocket. it. Leave your phone in the car. Leave your phone at home. Don't have your phone and you're actually trying to get to know a person because that is the first thing that's going to make them believe that you're not really into knowing them and then they won't know you and we get into the cycle that we're talking about in the first place. Now there's, you know, when I'm talking about trying to solve a particular problem, there's no law of nature saying that this problem is going to solve itself. And that's one of the things that really worries me when I'm looking at the data on Gen Z today and I see these incredibly high levels of loneliness, which is to say very high levels of depression and anxiety and unhappiness. This is not a problem that's going to solve itself because there's nothing in nature that says, if you wait long enough, you'll be happy again. It's not true. We need to actually solve this problem. That's why I need you to solve this problem in your life and help other people solve it as well. This is one of these things that's not a self-correcting issue. And I don't want to see what's actually going to happen if these numbers of loneliness continue to go up. Now, to begin with, they don't have to go up in your life. You are the entrepreneur of the enterprise of your life. So at very least, that problem stops today with you. Let's take a couple of quick questions before we finish. Let's start with James Walters. Thanks for giving me first and last names. I like that. Mr. Walters. This is by email. Which times of day are most critical for limiting devices? Yeah. Are there certain kinds of digital activities that are more detrimental than others? Yeah. Screens, first hour of the day, last hour of the day. That's it. And during meal times. This is the way that you detox from your devices without getting rid of your devices. I'm not getting rid of mine. You're not getting rid of yours. You're looking at me on a device right now. That's fine. But the point is that if you actually want to have them interfere least with your happiness, least deleterious to your quality of life. You shouldn't, if you can avoid it, look at your devices the first hour of the day and the last hour of the day. The first hour of the day, because it will be better for programming your brain for maximum positive affect, minimum negative affect and highest productivity. And the last hour of the day, because it minimizes negative affect before you go to sleep and it gives you better sleep and won't interfere with your, the activity of your pineal gland leading to melatonin production among many other things. And then while you eat, why? Because we as an evolved species are evolved to look at each other in the eyes as we're eating a chunk of yak meat around a fire. And you interfere with that even if the phone is on the table face down because it's going to interrupt the oxytocin flow, the neuropeptide exchange, the love hormone that we're getting in our brains from having conversations and having communion with other people. So that's the time to do it. First hour, last hour, mealtime. That's the most important time. Second question is from Dan Clements. This is on Spotify. Speaking about the anxiety cycle, how does one break free from shame about being anxious? I love this. This is really complex. Some people don't just suffer. They suffer about suffering. It's like this recursive kind of suffering. So, and the classic time would be when you're on a date and which I haven't been on a date for, I don't know, 37 years or something like that. But when you want to be really cool and relaxed, but you're not. And so you're ashamed about not being cool and relaxed, which makes you less cool and relaxed. And that's a problem. That's a self-reinforcing cycle. What do you do about that? And the answer is you rebel against your embarrassment by naming it. It's really important. And actually, you can see, I mean, it's sort of charming, not for everybody, it might not work in your particular case. But if you're really, really stressed out on the date, you say, gosh, you know, I'm really nervous right now. I don't know why I'm so nervous. That's sort of charming in its way. I mean, at least that would have been charming to me. I mean, I'm an old guy, so who knows. But rebel against your embarrassment. Or, you know, one of the things is that I used to say this sometimes when I've been doing public speaking for a long time. I get up in front of 10,000 people, I'm not nervous. But when I was running a company, I was a CEO for 10 years and I would get up in front of my own staff, 300 people that worked for me. I was like, my knees were knocking, man. I mean, it was so weird. And so I remember getting up and I said, I don't know what it is about, but you people really just freak me out. And it was just, it broke the ice and that's how to deal with it. You're ashamed of being anxious. So you're embarrassed about being anxious. Name it. Own it. And that's the way that we actually get around a lot of these problems by bringing them to the surface. Because remember, you can be managed by your limbic system or you can manage your limbic system. The way that you manage your limbic system is moving the experience of the emotion into the prefrontal cortex where it becomes conscious. And that's a perfect example of a technique that we call metacognition. And Dan Clemens, thank you for giving me the opportunity to bring that idea up one more time. Well, we're none. As always, let me know your thoughts. OfficeHours at ArthurBrooks.com. That's our email address. Like and subscribe. Like and subscribe. Hit the subscribe button. If you're looking at this on YouTube or any place where you're looking at it, on Spotify and Apple, any place else, leave a comment. I will read it. I promise. Even if it's negative. Especially if it's negative. Thank you for watching the show. Even if you've got some constructive criticism. Follow me on all the social platforms, on Instagram. A lot of people get new content or original content that I don't post any place else on LinkedIn and other places. And in the meantime, please do order the meaning of your life to learn more about all the things I'm talking about here. In the meantime, bring more love and happiness to other people and I'll see you next week.