A Product Market Fit Show | Startup Podcast for Founders

He raised $41M in one year to replace enterprise accountants with AI. | Yogi Goel, Founder of Maxima

44 min
Mar 26, 20262 months ago
Listen to Episode
Summary

Yogi Goel, founder of Maxima, discusses raising $41M in one year to build an AI platform that automates enterprise accounting work. He shares insights on landing enterprise customers pre-product, structuring design partnerships, and solving the accuracy and speed challenges that plague accounting departments at scale.

Insights
  • Enterprise customers will pay for solutions to hair-on-fire problems even before the product exists if you demonstrate deep domain expertise
  • Design partnerships should always involve payment to ensure real commitment and validate problem urgency
  • AI companies must focus on doing the work, not just providing tools - customers want solutions that fold the clothes, not just digital shelves
  • Product-market fit manifests when customers use your product for mission-critical workflows despite incomplete features
  • Building accurate AI systems for enterprise requires hiring from fintech companies that have solved similar precision and scale challenges
Trends
Shift from SaaS tools to AI agents that perform actual work rather than just organizing itEnterprise preference for AI solutions that integrate with existing ERPs rather than replacing themIncreasing demand for real-time financial reporting to enable faster business decisionsGrowing accuracy crisis in public company financial reporting leading to stock correctionsRising attrition in accounting departments due to manual, repetitive work driving AI adoption
Topics
Enterprise AI adoptionAgentic AI platformsFinancial reporting automationDesign partner strategyEnterprise sales processAI accuracy requirementsERP integrationAccounting complianceSeries A fundraisingCustomer validationProduct-market fit indicatorsEnterprise customer successAI vs traditional SaaSFinancial close processesStartup team building
Companies
Maxima
Yogi's AI platform company that automates enterprise accounting work, raised $41M in one year
Rubrik
Data management company where Yogi worked for 7 years before starting Maxima
Scale AI
Early design partner and customer of Maxima, processes billions in transactions through the platform
Rippling
Early enterprise customer and design partner for Maxima's accounting automation platform
LinkedIn
Previous employer where Yogi worked for a few years before joining Rubrik
Kleiner Perkins
Led Maxima's $11M seed round, known for investing in AI companies serving specialized professions
Redpoint
Led Maxima's $30M Series A round, prolific investor in CFO stack companies
Harvey
AI company for legal work funded by Kleiner Perkins, similar thesis to Maxima for accounting
Glean
Enterprise customer of Maxima using their accounting automation platform
SpotOn
Enterprise customer that became a major user of Maxima's accounting platform
People
Yogi Goel
Main guest discussing his journey building an AI accounting platform and raising $41M
Kenny Tran
Internal champion who helped Maxima land Scale AI as an early design partner
Josh Waldron
Customer who wanted his team to focus on strategic work rather than bean counting
Akshay
Technical co-founder who Yogi found after evaluating 12 potential co-founders
Jack
Technical co-founder with experience building accurate systems at scale
Quotes
"We were forced to open a bank account because there were customers who was like, where should we send the money? So that was a great sign for us early on."
Yogi Goel
"Startup building is like a layered cake. You have to focus on the right things at the right time. Right now, a kick ass product with very happy customers is what matters to me."
Yogi Goel
"The moment I stop worrying is the day we will die. Think about it. All the best coaches who are in NFL, is there a single game where they worry about not losing? They worry about it every day."
Yogi Goel
"I don't want my team just to be the bean counters. I want them to tell me where the beans are coming from and how can we make more beans."
Josh Waldron
"The ask that the customer is making of you is, I don't want shelves anymore. Sure, I can use the shelves, but I want someone to fold the clothes for me, do the laundry, do the work itself."
Yogi Goel
Full Transcript
2 Speakers
Speaker A

We were forced to open a bank account because there were customers who was like, where should we send the money? So that was a great sign for us early on. Startup building is like a layered cake. You have to focus on the right things at the right time. Right now, a kick ass product with very happy customers is what matters to me. The moment I stop worrying is the day we will die. Think about it. All the best coaches who are in NFL, is there a single game where they worry about not losing? They worry about it every day. But they have the confidence that if they execute and they play well, they will win. And that's my state. That's Product Market Fit. Product Market Fit.

0:00

Speaker B

Product Market Fit. I call that the Product Market Fit question.

0:41

Speaker A

Product Market Fit.

0:43

Speaker B

Product Market Fit.

0:44

Speaker A

Product Market Fit. Product Market Fit. I mean, the name of the show is Product Market Fit.

0:45

Speaker B

Do you think the Product Market Fit show has Product Market Fit? Because if you do, then there's something you just have to do. You have to take out your phone, you have to leave the show five stars. It lets us reach more founders and it lets us get better guests. Thank you, Yogi. Welcome to the show, man.

0:50

Speaker A

Thank you for having me.

1:06

Speaker B

So, pretty wild on the fundraising front. I was just going through a crunch race here. You raised an $11 million seed round early last year, and then by the end of the year you raised a $30 million Series A. You know, for what it's worth, the median seed is about 3 million, the median A is about 12. So you're raising, you know, 3, 4x time the median round. So you must be doing something right on the company building front and obviously on the fundraising side. And then, you know, going through your background, you were at LinkedIn for a few years, you were at Rubrik for seven years. And then you started Maxima about two years ago or so. Maybe. Walk me through the tail end of Rubrik and kind of what led you down the startup path to begin with?

1:08

Speaker A

Yeah, absolutely. So the real story is that I was actually never targeting to start my own startup. I was on the CFO path. I had spent 20 years being an auditor, then setting up finance accounting function at companies like Rubrik. And when I saw the problem of how painful was it to put together accounting books at companies which had scaled to a certain point, I decided to solve it myself. It was a hair on fire problem. It was number one, number two, number three priority for the Rubrik CFO and all the CFOs I had worked with in the past. And here I could see agents And LLM providing finally the way to unlock the problem. So we decided to roll up our, put the team together and build the company.

1:45

Speaker B

Maybe tell me a bit more about how the problem like manifests itself. Like what are the things that you're seeing that lead this to be like a number one pain point.

2:30

Speaker A

Yeah. So very quickly for your audience. So Maxima is an agentic platform for enterprise accounting where we do the accounting work that happens inside a company on a daily, weekly, monthly basis. And if you think about how pervasive this problem is, any business which is doing any economic value exchange which is the reason for the business to exist, they have to maintain their books and do the accounting of things as per their local GAAP laws, accounting laws. So every company has to have it. Whether you are a single two, two person grocery store or whether you are Apple Computers. The challenge that happens inside these companies is that the money movement happen across a huge amount of various streams. It could be credit cards, it could be banks, it could be payroll, it could be procurement systems and so on. And then obviously you have revenue coming from different ways and a lot of the economic value also gets exchanged in form of non cash stuff like stock based compensation and such. So the problem for the accounting team is to wrangle all that financial transaction data from different upstream systems where these transactions are happening, transform it as per the applicable accounting and tax laws, validate it, because you cannot afford a 0.001% error in this space and then present it on as fast as of a basis. Because SEC requires you, the stock exchange requires you to file Your financials within 45 days of the quarter close. And if you don't, then your stock could dealership. So the speed matters. You can't just say, you know, I'll do it three months later. And it also stops you from taking a lot of business decisions. Because if you don't know how much money you have left in the bank today, how will you greenlight the proposals for the future? So all these accounting departments have today is these transacting systems and a dumb database called an ERP where they store the final numbers. But the stuff that happens in the middle has to be done manually by people. They repeatedly download data over and over again. I saw that they repeatedly wrangle the transaction data into accounting entries and they do various kinds of validation checks to ensure that there were no fat fingering, there was no miscompliance with the local tax and accounting laws. And all of that just requires a lot of headcount at many Companies which there are clients of ours like Scale, AI, Rippling Glean and many others. As you scale up the problem exponentially

2:38

Speaker B

and is that the main problem then? It's a matter of spend the amount of money they're spending on accounting or is it a problem of accuracy? Is it a problem of time? Like what is the biggest issue for these, the CFOs of enterprise?

5:13

Speaker A

Number one problem is accuracy. So the number of public companies in the United States which are restating their financials because they found some errors in it has peaked and that those lead to massive amount of stock correction. There's a company in Boston, Symbotic, which had like $10 million restatement of their revenue and the stock dropped From I think 25 some billion by 40%. So for 10 billion restatement, your stock dropped 40%. And this is happening over and over again. Macy's had a 135 million restatement just

5:25

Speaker B

because it introduces like risk and other questions about, you know, how real this company is. What else is going to get restated?

6:00

Speaker A

Exactly. So when you are an investor sitting outside, you are a hedge fund or you are a mutual fund now, you completely lost faith in that company. Yeah, this small thing seems off. What else is hiding in the cupboard? So they sell first and ask questions later. The number one priority is accuracy and compliance after a certain scale. And then it is time. I cannot explain to you how important it is to put together your books fast. It has to be done on a monthly basis. And many companies spend three weeks every month, three weeks every month just to put together accurate financials from the prior month. They take two days break and they start again. And they start again. And realistically, no investment banker or auditor will sign your books and take you public if you cannot close your books in five to six days. So you have to, companies have to go from 20 days to five days. Some of that requires change in your processes. If you have weird processes where you are retroactively changing people's salaries or retroactively changing pricing of a customer, then that's a process problem, that's a CEO problem. But in many places it's just the manual grind of grabbing data, transforming data, changing it as per the different laws, and validating it in many, many different ways. It's a very complex problem.

6:06

Speaker B

And you're, you're seeing this and what's the moment when you decide, yeah, you know what, I'm going to go and I'm going to solve this myself. I mean, it's obviously a big decision

7:29

Speaker A

yeah, so this problem that I'd seen had been repeated in front of my eyes for 20 years. First as an auditor at all of our clients, they were shooting bricks. They were very unhappy saying, you know, this thing is most painful, right? Accounting processes inside companies, it's a little bit like health systems inside countries. Nobody is happy, the people receiving the health is not happy, people giving out the healthcare are not happy, the payers are not happy, and so on. So it was a known problem that this has to change. And if you look at across the world, there's a estimate there in US alone, I believe that one, one and a half million people doing the work manually and they are leaving the profession in droves because they don't want to deal with long hours, they don't want to deal with mundane repeat work because it's kind of being in hamster wheel. If you check on Reddit, they are like moms crying in bathrooms at like Saturday at 2am saying I want a break from this. So I knew this problem all along. I had faced it, I had grayed my hair. All this. And what changed for me was the ChatGPT moment, I think when I saw there's this tool which can understand structured and unstructured data and then follow instructions to spit out things in a half reasonable way. Obviously you and I, when we tried ChatGPT in November 2022, it kind of wasn't perfect. It felt a little gimmicky, but if you squint you could see what was to come and we squinted and we saw this as a real thing. I had commitment to Rubrik to take it public by April 2024. I did the IPO gained a lot from that. And then after a quarter I left to start my company. In fact, the Rubrik CEO was my reference call for all the VCs and Rubrikrik CFO is a huge mentor of mine. So yeah, they know the problem we are solving.

7:37

Speaker B

Did you already have like the initial co founding team figured out by the time you took that step?

9:32

Speaker A

Yes, I had the co founding team, but I took a long time in figuring out that co founder. I think I took about 18 to 24 months to figure that out. I went through 12 co founders.

9:37

Speaker B

This is while you're at Rubrik, like post chatgpt but before leaving.

9:48

Speaker A

Correct, correct. I'm sort of figuring it out who to build it with. Obviously there's chemistry and all that, but what was really important for me is someone who could build accurate systems. This is not one of those spaces where you Break things and build fast. Right? You cannot break things. You want accurate systems who can operate at large scale. Our product works for enterprises, complex things across 20 currencies, across millions of transactions. And they can serve it to the people in a very elegant way, hide the complexity behind it. And I was talking to a lot of people and Akshay and Jack were the ones who I got introduced through my common network. Who had built these systems. You know which sort of companies already have solved these problems? The fintech companies. So if you think of Robin Hood, if you think about payment tech companies, they hide a lot of the complexity behind and they make things very easy, but yet are very accurate. If I sent you $25,31, they have to explain to me that how much that you receive? $25,31. And we were looking for that. So we have hired a lot of people from consumer fintech, from companies who have built these systems for Netflix internally and such.

9:52

Speaker B

But your co founders were from those companies or they were from Rubrikrik?

11:08

Speaker A

No, no, no, my co founders were not from Rubrik, they were from these companies. They were introduced to me by my Rubrik colleagues. But because they had worked at some other companies together. So I took a lot of work and once I saw that this I had found these co founders who would build a product and who had the co founding skills I needed, like agility, seriousness, get shit done, ability to hire tech talent. Then I felt it was time to take the plunge.

11:11

Speaker B

And when did you raise the seed? Was that right as you left?

11:37

Speaker A

Yeah, so actually it was before I left. I was officially associated with Rubrik September 2024. I had started talking about leaving April 2024 and we got the seed in August 2024.

11:40

Speaker B

Tell me the story of how that happens. I mean, 11 million, obviously you've got a pedigree and so does your co founders, but 11 million is. It's a big seed. How. What's the story there?

11:52

Speaker A

Yeah, so I wish I could know how do VCS found out, but I think they have a very deep network. I often joke with my VC friends that there's only one network stronger than the CIA network, which is the VC network. So somehow they had found out and we were getting inbounded. I was part of Sound Capital's product market fit cohort where we really wanted to learn product market fit it and go to market selling. So we were there for two months and they were impressed with us. We were impressed with them. Word got out we were getting a lot of inbounds and I Felt like Kleiner had a prepared mind. If you look at what Kleiner Perkins has done, they have clearly seen that in areas or professions which require highly specialized repeat work, where there are lots and lots of labor required, they would be iconic companies built. So they funded Harvey very early days. They funded Open evidence, which is for doctors early days. They made a similar bet on us for accounting and finance and so on. So we were talking to a lot of VCs. I think it happened like within an eight hour timeframe where we got the term sheet from Kleiner.

12:00

Speaker B

And did you set out to raise around 10 million or how did you figure out like the amount?

13:09

Speaker A

It was a smaller amount. We were thinking of smaller amount. But then they felt like given the team and the engineering horsepower you need, they felt like you need the right amount of capitalization to go chase this thing. Well, this is not a product where, you know, you hire two people in sort of outsourced software development, Eastern Europe and India, and then they kind of pick things together. In fact, if you look at the legacy in this space, they are all checklist and they talk a lot about this by built by accountants, for accountants. And in my mind an AI product which is built by accountants and by the way, I'm a former accountant, will not scale fast. People shouldn't be using an AI product that I'm coding, they should use an AI product that I'm architecting because I can tell you what the problems are, how to build it. But just like a Formula one driver shouldn't be building the Formula one car, he should be giving inputs or she should be giving inputs on how the car should be designed. Similarly, we have taken very strict sense that our product is architected by accountants and built by AI engineers.

13:13

Speaker B

You talked a bit about the problem earlier, but now that we're kind of moving towards starting the company, what was back then your idea of the solution and how it would work?

14:15

Speaker A

Yeah, I think we focus a lot on the customer value and the value prop was to solve the customer problems across the three dimension, increase the accuracy and compliance, reduce the time to close and do it in a cheaper way. And there are a lot of secondary benefits of it, which is happier team, higher retention, more agility to the business. But the first order value prop was that and we felt the only way to do it is by building a tool or building a software which can do the job for the accountant. The du jour solutions in this space has been do all the work manually and log it into like a asana type of a product to show to the auditor that on February 3, 11:23am, this work was done. So that auditor says, pass, you did the work. And we felt like that was maybe interesting 10, 15 years ago, but we have moved from the days of checklists and drawers and shelves to someone who actually does the job. And that's what the customers were asking us to do.

14:26

Speaker B

Is this like replacing the existing accountants and just having a smaller team or how would this play out?

15:24

Speaker A

Yeah. So what you see is in companies which are highly complex and growing, they have a very clear mandate that our revenue will grow 80 to 90% in next one or two years. But you have to do more with less, which, which is you have to keep that down flat. And invariably what happens is. And I saw that at Rubrik, I was there for seven years, so 350 Fridays, where every Friday I would go home and I would be dissatisfied with the amount of high value stuff that I wish I had done. The high value stuff, like helping my company's launch into new geographies, I couldn't support it because I was doing this work which I would call is like licking the envelope every day. Right? High value stuff like launching new pricing and packaging. Because marketing can't launch a new pricing and packaging if accounting doesn't know how to account for it. Supporting new commission plans, doing GPU data center accounting. Because all I was doing was licking the envelopes. So I don't think we should be thinking about this in the lump of work type of narrative we feel over and over again. There's a lot of high value work that accountants want to do and can do. That's what the CFOs want them to do. Like one of our customers, Josh Waldron at Scale AI. His big remit to his team even before Maxima is I don't want my team just to be the bean counters. I want them to tell me where the beans are coming from and how can we make more beans. So yes, bean counting is important, but do the other two stuff as well. And they saw our product, they had been using legacy checklist and they're like, this thing is amazing. Now not only I have least capacity for people to do the more high value stuff, which is growing more beans, but also I can make decisions faster.

15:28

Speaker B

But Maximo would do what exactly would tie into many different systems and pull information and then push it into its own erp effectively instead of the human having to do that manual piece.

17:13

Speaker A

That's a great segue. So let's understand the product a little bit so we mimic the action of a human. And right now we do things in a very deterministic, 100% accurate way. Right now we do things for low to mid judgment work, right? So the customers are using us is they connect us to their transaction systems, their credit cards, their banks, their salary systems, revenue systems and so on. And we don't force people to replace the erp. We feel ERP is a system of record, like any other database where data comes to rest. But we take the step of taking that payroll revenue and payroll paid entry and as per the country specific accounting laws convert into a journal entry. And then we, with evidence and with 100% proof, will post it into your journal ledger. Then before we post it, we run validation checks that you are supposed to do. So audit requires you to you check across dimensions between your payroll system and between your general ledger, what was really done. So we do that and then we explain it in words as well. So we'll explain it in words along the way that, hey, the 15th of the first month, for the U.S. employees, you are paying 15% more in salary. That's because you have had 20% more employees and 5% attrition. And that becomes a running commentary on your business, which allows you to find anomaly. And we do anomaly detection as well in variety of ways. Hey, this vendor to whom you used to pay $70,000, suddenly there's an invoice for $700,000. What's going on? Take a look and you'll be surprised how often there is fat fingering going on. And this stuff cannot be done until you have a transaction lineage, until you have transaction level context. And ERPs don't have transaction level context. As you know, they like to smoosh everything together into one chunky transaction.

17:22

Speaker B

And so then going back to the narrative, I mean, because you understand the problem, I'm curious, did you go right into building or did you do the traditional like validation discovery, talking to a bunch of CFOs, that sort of thing?

19:12

Speaker A

No, no, no. We did a lot of discovery, we did a lot of discovery. So a lot of that discovery happened through my conversation with my colleagues inside and outside Rubrik to just know that how real is this problem? And Most of the CFOs that we went to, they asked us that they do not want to swap their erp. They said swapping the ERP is like doing brain surgery to reduce weight. Yes, I want to reduce weight, I want to do stuff, but I don't want to do a brain surgery. So they said my Problem is the manual work.

19:23

Speaker B

How many like CFOs or whatever would you say you spoke with?

19:51

Speaker A

One fifty.

19:54

Speaker B

So like a solid amount. And then did you start just building or did you right away get a design partner or a few design partners? Like how did you set up that initial, let's say the six months right after you left?

19:55

Speaker A

Yeah. So we took the design partner approach. From my experience at Rubrik, I've seen the Rubrik journey very early on, the best validation of how company is paying customers. And we decided to go after enterprise very early on because I knew from experience that the problem is a lot more complex and valuable at the enterprise level. When you are a 30, 40% company, it's not interesting. When you are 1000% company it's interesting and very complex. And the dollars come after that because you just have exponential increases because you have real board meetings happen, real audits happen, you have to go public and all of that. Very early on we landed scale AI as a customer. Very early on we landed rippling as a customer. Spoton. And these are like real businesses.

20:07

Speaker B

Yeah, tell me about maybe one or all of those. Like how do you land a customer like that so early on?

20:50

Speaker A

Yeah. So we had a point of view that this is the area we are going to go. We had planted a flag that this is a problem. Like we'll go to the CFO orgs inside these areas and everyone we spoke to said don't like things, this is a problem. And some of these people were willing as we spoke to them very, very early days. This is pre product. They said this is such a big head on fire problem for us. And I can explain why we touched on that early on. Both the risk headcount and time delays is that if you build this thing it will pay you. So we landed design partners very early on.

20:55

Speaker B

So was it like a natural fallout of those 150 CFO conversations? Effectively some subset of those was like you know what? So much so that when you build this, let me know.

21:30

Speaker A

Correct, Correct. And that also helped our venture around probably because they saw signed POCs or letter of intents and they were working with us on a weekly basis, giving us feedback. They were holding our feet to fire when things were not working correctly. So we saw this very real thing.

21:39

Speaker B

I'm going to ask you for a small favor, a tiny little favor. In fact, it's not even now that I think about it, it's not even really a favor for me. I'm actually trying to help you do a favor for you. Just hit the follow button. You won't miss out on the next episode. You'll see everything that we release. If you don't want to listen to an episode, you just skip it. But at least you don't miss out. How did you structure these? This is another big topic which is like the decision to go enterprise, landing those design partners and then structuring them to actually get the most value. Were they paying? Were they not paying? What was the length? What was the kind of key results that you were tying to? I mean, how did you think about all that?

21:58

Speaker A

For me, I absolutely want things to be paid. I feel like free things do not get valued in the world. So you need to get paid. There was another reason I wanted to get paid was I've been inside companies where to pay anything after. So like usually you can swipe credit card inside companies for two to $3,000. But above that you need a purchase order. If a purchase order has to go through, you need permission from it. You need permission from legal, you need permission from the bosses, the CFOs and whoever. And for me while that was friction, but that was important because that to tell me that A, I was solving the right problem and B, there was a champion. The person was not just saying, yeah, yeah, yeah, go build something. And turns out we build it. And then you're like, I don't know, I can't help it because for whatever reason. So we wanted this pain very early on and we saw that customers were willing to stick their neck out saying, you know, so the money started coming into our bank. In fact we were forced to open our bank account because there were customers who was like, where should we send the money? So that was a great sign for us early on. And the structuring was very simple early on. Anybody who will take risk on you, they want a risk free thing. So we would tell them that, you know, you have to pay but if it doesn't work out, then we will refund you the money. And that was fine, no problems there.

22:34

Speaker B

And did you set like a specific time range? Like in six months, you know, we go to this or like once the product is here, we go to full contract. Like what was the.

23:54

Speaker A

Yeah, yeah, that was set up exactly. So the token money we stuck with a high amount. You have to pay that amount. I think it was 5k or 10k. So it was not something that you could just sort of wash your hands off type of thing. And then it was that, hey, we will build this for you after three months or six Months. If we succeed, then you will pay us a good chunk of change. It was like 5 figures, but it was like above 50k.

24:02

Speaker B

What was success? Was that like clearly defined?

24:27

Speaker A

No, I disagree with this very, at least in our space, very clear definition of success. It was around when we delivered this module to you, xyz, which will do. Xyz. But in terms of success, I feel like the customer adoption is the clearest metric. Because if you build something which they're using, why would an enterprise employee who's getting paid 150, 200k a year and she's busy with so many things that she wants to get done, why would she skimp me on it if she's using a product which works? So it was fine. We were just like, you know, if it works. The thing people have to understand early on, by the way, I've been on that situation where I was a senior director of finance and I had startups come to me. And the problem is when you are on the other side of the seat, there's a huge trust, right? They don't know you from anybody else. They don't know if you'll disappear from the earth later on. They don't know if your company will survive. So they are taking a huge bet on you. And if you get too much into TNCs that you know we will only provide 98% accuracy and therefore you will pay, then you are forcing them to think too much early on and you are forcing them to cover your ass. They cover their ass too much early on and then they'll be like, it's not worth it, I'll just go with the known vendor. So we were like, look, you have the right to fire us if we don't produce things. And the proof is we doing performing the job in, in whatever conditions you need. You need accuracy, we'll deliver that. You need auditability, we'll deliver that. And it worked out and we should talk more about how that journey went. But some of our customers were, you know, when they started with us, they were sort of putting a short amount of dollars, but then afterwards they were sort of, you know, they started with like posting 200 million worth of transactions with us in a month. And then every month while they were giving us a lot of feedback and they were telling us build this, build that better, we saw by like month seven, month eight, they were process, they were putting like 50 billion worth of transactions into a product. Wow. So the proof is the usage. Because if they were not confident, they will not use our product and how

24:30

Speaker B

do you manage the flip side? So I understand what you're saying about kind of finding the sweet spot, balance. But the flip side, problem that can happen is the enterprise knowing that they're just way bigger, way, way more powerful than, than a startup is kind of in this mode of hey, build this, build that. But you know, then when it comes time to, you know, pay the big, the big enterprise fee, it's like, well, when you build this, build that, you know, then we'll move to something like how do you kind of give enough to get them there, but not so much that you just kind of keep pushing that away, further away.

26:43

Speaker A

It's a hard one. I think the number one thing you need there is a champion. You need the champion. Inside the company, we had two champions. One was Kenny Tran who was at Scale AI, who was a head of Business Transformation. And we tested the champion where we said early on, connect us to the chief accounting officer, get us a meeting for 30 minutes. Because we could see that he's willing to put his deck out. So you have to test the champion and then you sort of tell them that this is a thing that we can do and not do. And in good faith, after they have put their credibility on the line, it should happen. And so it has happened for us. But this is a real conundrum that a lot of founders feel that hey, what if I do all the work and it doesn't come through? I'm shit out of luck and it might happen. I think therefore you have to do, you should do four or five of these in parallel. And the gain here is not the ACV in my mind, the gain here is that you got a product built in real life situation versus in a labor. And we are seeing that like we have through this route we have massive customers spot on and rippling and so on. And the way our product has progressed could not have progressed. Even though I know the world really well, I could not have explained every requirements to our engineers even if I wanted to because like, it's kind of like driving, right? You could take as much of a manual and watch as many YouTube, but unless you go on a bumpy ride, you just don't know how to drive.

27:10

Speaker B

When did you know that the product was like ready for kind of a public launch?

28:36

Speaker A

Yeah, this was not like a moment for like, it was not like we started getting pulled in the direction. So I believed in sales very, very early on, even before the product we were selling based on Figmas. So just on Figma we had good amount of enterprise customers who are willing to give us the money. And I would say around summer of last year, I could feel that we have built something special. It was month end. So usually for accountants, month end is kind of like their tax filing season, except it happens not once a year, but 12 times a year. And I woke up and we have all of our engineers and customers connected on Slack. Our Slack channel was exploding and I saw like customers sort of, you know, 20 comments on this. This thing is busted or this requires change or, you know, so obviously that was fire and we have to fix the fire and we fixed the fire in next few hours. But that told me that this is something that's relevant to the customer. They are using our product. There are like 40, 50 of them on this product. They're doing this part of their workflow. Because the biggest problem in my view of startups is not a product that fails. Because most startups can fix a product. It's irrelevance. You've sold someone that product is sort of, it's sitting in the side. No one gives a shit. No one talks about it. When you ask them about the feedback, they give you these empty platitudes. Yeah, it's beneficial, oh yeah, it adds kind of value. But they can't give you specifics. And when it comes to renewal, they can't create a case for renewal. In our case, we haven't had a single churn. Our customers are all increasing by several multiples.

28:40

Speaker B

And what is actually the specific roi? Like, how are you measuring that?

30:19

Speaker A

We measure it the way the customer measures it. Right. I think you have to always keep that in mind. One of our customers, it's a $17 billion company. I work with the champion very closely. Hey, how will you make a case in front of a cfo? Because now we are going from small dollars to big dollars, right? We are. In some cases our deals are expanding by 3x5x, some cases increasing by 10.

30:24

Speaker B

I assume it's like six figure deals getting to seven figure deals. That's kind of the range that it's

30:45

Speaker A

all over the place depending on the size of the company. Somewhere it's going from five figures to six figures and so on. So what you see is that at that point the dollars are significant and they have to make very solid business case. And there's always a build versus buy conversation. Why can't we build it ourselves? Right? So we should talk separately about this whole lovable moment that's going on. But so the way our customers talk about our value prop Number one is, hey, remember those in the next two years, we had discussed our headcount plan where I had to increase my team by 20 people from 60 to 80. Now I'm going to come and ask you for only from 60 to 70. So that's a massive savings for people. Remember you were cfo, you were very unhappy. So a lot of our customers have audit committees and the CFO or the chief accounting officer has to go in front of the board and talk about deficiencies in their financial reporting process. One of our customers, they had audit flags from their auditors saying that you have to fix the accuracy and compliance and auditability of your work process here, here, in here, here. So it was number one OKR on the CFO's book to get that fixed. We fixed it for them. So therefore the dollars get justified in that example. And the third is, hey, remember cfo, you, you've been asking me for a full set of financials or I'll give you a quick look of the cash flows so that you can greenlight the CEOs. Ask. And, and we could never give you that. And we asked you to wait for three or four days. Now we can give you those financials much faster, which then allows you to green light more GPUs, green light, more engineering, headcount and so on. So this product does that for us.

30:49

Speaker B

So the OKRs, like kind of the KPIs, you look at like time to close the month, like things like that. Headcount needed.

32:26

Speaker A

Yeah. So it's the same thing. Risk, time, cost, efficiency, the financial reporting risk and the controls around your financial function. Second is the time by which you put together your financials. And the third is how efficiently you're doing it. And sometimes that efficiency shows in the form of hard cost saved, sometimes it shows in the form of future run rate, cost shape. And sometimes it honestly is in the form of our employees. Our team members can just be happier because I've been there. People are crying blood inside the accounting departments where they are skipping happy hours. They are working till like 11pm, 12pm on Friday. They're working the weekends. And the attrition in the accounting department is one of the highest after sales because people just need to take health breaks and they just, they are done with this.

32:33

Speaker B

You mentioned this. And I want to go on this tangent. I mean, actually looking at the market today, like the stocks are absolutely plummeting because basically everybody assumes that software is dead and AI is going to take over. And one of the big questions is, who's going to be the beneficiary, if anybody. Are people just going to companies, let's say just going to build especially an enterprise that has software skills and a lot of software talent. Are they just going to build all their own products and churn out everything? What is your thinking about what spend is still going to happen and how do you kind of fit into that?

33:20

Speaker A

Yeah, so I think the huge benefit that I see from the AI wave that it has lowered the floor and it has raised the ceiling, you know, and you see that with every computing wave. When we went from mainframe to on prem to cloud, you saw that the software adoption increased more and more. Right. Previously software was only at the Fortune 200 who are able to write $10 million check with crazy implementation figures. But then SaaS brought it down and so on and so forth. And now you see the lovables of the world able to help even my dad who has two person business write something very quickly and I think that's very valuable. So that's lowering the bar, which is a great thing. I think raising the ceiling has been where people might be muddling things up. So no question that the SaaS companies or the software companies have to increase the value that they can deliver because the game has changed. I want to be very clear that anything is solvable by anyone. Right. So for example, if you or me, we put enough resources, we can build a Gmail. The question is A, is it our core competence? B, can we build it to the similar quality and the speed and latency that someone else, Google can? And then third, do we want to maintain the headache of maintaining a long time? And as you know, once you are into the details of things, that's when the edge cases comes in. I feel like the analysts might be getting too swept in the narratives where the software is that people will build it internally. You and I know, we are practitioners. You are in the business of media. The small details matter, right?

33:51

Speaker B

Yeah. For me I think for what it's worth, just build everything yourself. Doesn't make any sense. The question is more because so many more people have built it or can build it because the price to building it is way less. Does the ability to charge decrease tenfold? Right.

35:34

Speaker A

I do think the ROI that folks are asking for from software has definitely increased. No question on that. In my mind. The simple analogy I have for the old school versus new school, if you look at the checklists and kind of the old school SaaS, those are digital shelves, they provide you the shelves and you have to fold the clothes. You have to iron the clothes and you have to organize it in those shelves. The ask that the customer is making of you is, I don't want shelves anymore. Sure, I can use the shelves, but I want someone to fold the clothes for me, do the laundry, do the work itself. And that's what software companies have to do. And now there's technology out there which can do. And any company which is still providing shelves, checklists, just kind of like these digital drawers. And calling themselves system of Record. Only based on that, that we are irreplaceable. Because System of Record, I think they'll get wiped out.

35:51

Speaker B

And then maybe. Last question before we wrap it up. Tell me a little bit about Your Series A. 30 million Series A is a massive A. How does that happen?

36:47

Speaker A

Yeah, I think similar concepts. So we had known Redpoint from a while, from before we had talked during the seed as well. They are prolific CFO investors. They have invested a CFO stack investor with understanding. They have invested in legacy tools in the space which are more checklist oriented. They have invested in ERP products. They have invested in credit card products. So they understand the CFO part well. I don't know exactly what level of diligence that they did, remember the opaque CIA network, but they had apparently spoken to a lot of our customers. A lot of customers are their portfolio companies, like dripping and such. And they met and they gave us a term sheet. The goal was not to raise. I didn't have a slight deck. Lot of my co founders asked me, can you send me a slide, a series, a slide deck? I said, I don't have it, man. So we got preempted. Even the 10 million we raised in the 11 million we raised in the series seed has not been exhausted. So the goal was to look to raise in summer of 2026, but we got preempted based on the value that they were seeing and their thesis in the space.

36:54

Speaker B

How many people were like on the team at that time?

38:03

Speaker A

Yeah, I want to say about 12.

38:05

Speaker B

Okay. Small. And how many are you now?

38:08

Speaker A

We are now about 40.

38:11

Speaker B

Okay. I think sometimes from the outside looking in, you assume that the company's raising a lot of the money or spending a lot of the money. But in many cases, especially when you get preempted, you're actually running very, you know, relatively lean. I mean, 12 people with $11 million raised, you know, is a very strong cash position. And 40 people with, you know, $40 million raise equally.

38:12

Speaker A

So, yeah, we are obviously investing in a lot of these Cutting edge things. But we are closing chunky enterprise deals. But then to your point, we over invest in providing value to our customers. We haven't had a single churn. If you look at G2R our reviews, it's 4.9515. We have widely loved service to our customers. I don't mind over investing in customer support. I think this has been a huge sort of attitude change for me. So in the early parts of my career I was kind of the MBA type Wall street guy who was a very analyst. And I would like analyze businesses with one brush stroke. This company is not as efficient or this startup has sales and marketing higher. The startup building is like a layered cake. You have to focus on the right things at the right time. Right now a kick ass product with very happy customers is what matters to me. And we'll think about efficiency which is important. I do keep an eye on my efficiency and unit economics. Efficiency I do keep an eye on. But it's not like I'm charging $2 where my build cost is $5 and service cost is $20. That's not the case. I'm unit economics profitable on every customer. But you can't like solve for efficiency. It's kind of like growing a baby, right? I got two kids when, when my daughter was 6 months old. I was not saying, you know, she's just eating every day, she doesn't burn any calories, she doesn't run. What is this? So you have to, you have to just sort of be thoughtful in when you want to focus on what?

38:34

Speaker B

Perfect. Well let's stop it there. I'll ask the last like three kind of rapid fire questions that we, that we always end on. When was the moment when you felt like you'd found true product market fit?

40:08

Speaker A

I would say it was summer of last year where we were landing customers. Even with features which were not fully there. Customers were signing on dotted lines with chunky deals and the customers who had onboarded were giving us a lot of feedback and the product was improving fast. So we felt like we were solving a real problem. Then around summer of 2025, was there

40:16

Speaker B

ever a time or has there been ever a time that you've doubted whether Maximo would work or you thought maybe things just would like fail?

40:35

Speaker A

I think Obviously you see CEO's role as a coach of New England Patriots where I worry about everything from players to what will happen in the next game to the NFL rules. I knew from the core of my heart that this is a problem that the industry wants to get and they want to pay for it. I know that because I had lived that problem for 20 years. The thing that I always worry about is, are we meeting the moment right? Can we use the best toolkits out there and tools out there to create a incredible experience for the company which is delivering a lot of value? And so far I have not doubted it. I think this is why we put together the best engineering team in the space, who are very obsessed with the customers. But the moment I stop worrying is the day we will die. So there's a difference. You know, you don't have to be pessimist and sort of sit at home and crawled up saying that we are dead. I feel like, think about it. All the best coaches who are in NFL, like, is there a single game where they worry about not losing? They worry about it every day, but they have the confidence that if they execute and they play well, they will win. And that's my state.

40:43

Speaker B

And then what would be like your top piece of advice for an early stage founder?

41:51

Speaker A

Yeah, I'll give two. Both came from Rubrik's CEO, who's my mentor. 1. He said something to the effect of answers lie within. Trust your intuition. Right now we are in the world of information and wisdom overload. The reality is we don't know your context, your situation, your customer. So we are giving you yet another blade in a Swiss army knife and you have to build intuition when to use which blade. So trust yourself, create quiet. Don't be on forever podcast and LinkedIn loops. Give time for that information. Turn into wisdom by letting things settle, by creating some time for quiet. And the second is if you are in sort of this idea maze, figuring out what to do and I don't know exactly which stage founders here are. This is another thing my Rubrik colleague, Pranav Adhuri told me when I was in the idea maze. He said hustle is the only indicator of success. So are you truly hustling? Are you truly doing the hard yards of calling people, of talking to folks, working on something? And if you hustle, you will make progress. It's almost like weight loss. If you are eating clean and you are exercising, you will lose weight. It may happen one month later, it may happen five months later, but you will. So those are the two pieces of advice I have.

41:55

Speaker B

Awesome. Well, Yogi, thanks so much for jumping on the show, man. It's been great.

43:20

Speaker A

Appreciate it. Thank you.

43:23

Speaker B

Wow, what an episode. You're probably in awe. You're in absolute shock. You're like that helped me so much. So guess what? Now it's your turn to help someone else. Share the episode in the WhatsApp group you have with founders. Share it on that Slack channel. Send it to your founder friends and help them out. Trust me, they will love you for it.

43:25