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Episode Mentions
Thriving Minds with Alberto Zandi · Apr 23, 2026
1# Hostage Negotiator: Listening Mistakes Costing You Trust, Deals and Influence | R. Mullender
“Organization founded by Richard Mullender to teach communication and listening skills from hostage negotiation to commercial contexts”
Active listening techniques and frameworksBuilding trust and likability in negotiationsAuthenticity vs. formal tactics in persuasion
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