Zendesk

Mentioned in 7 analyzed podcast episodes across 7 shows

Mentioned On

Excess Returns SaaS Interviews with CEOs, Startups, Founders The Pragmatic Engineer The a16z Show TBPN Starter Story The Digital Executive

Episode Mentions

Excess Returns · May 6, 2026

The Last Moat | Chris Mayer and Ian Cassel on the Stock Picking Edge AI Can’t Replicate

“Mentioned as horizontal software platform; contrasted with mission-critical vertical market software resilience”

Vertical Market Software vs Horizontal Software ResilienceManagement Team Relationships and In-Person Due DiligenceMicrocap Stock Survival Rates and Scaling Challenges

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SaaS Interviews with CEOs, Startups, Founders · Mar 18, 2026

How TeamSupport Reached $10M–$25M ARR With 1,000 Customers | Grant Stanis

“Major competitor mentioned as heavily outspending TeamSupport on SEO”

B2B customer support softwarePrivate equity portfolio managementSaaS pricing strategy

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The Pragmatic Engineer · Mar 11, 2026

From IDEs to AI Agents with Steve Yegge

“Used as example of legacy SaaS that will struggle against AI-native API-first alternatives”

AI adoption levels for software engineersAI agent orchestration and swarm programmingVampiric burnout effect from AI productivity

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The a16z Show · Mar 6, 2026

Atlassian CEO on the SaaS Apocalypse, AI Agents & What Comes Next

“Used as example of SaaS company vulnerable to AI disruption due to seat-based pricing tied to work output”

SaaS ApocalypseAI Agents in Business WorkflowsSoftware Pricing Models

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TBPN · Mar 3, 2026

Ellison's Media Empire, Ken Burns Joins, Cursor Mic Drop | Matthew Belloni, Gokul Rajaram, Nik Seetharaman, Raj Rajamani, James Everingham, Dr. Felix Ejeckam

“Used as example of vulnerable SaaS company easily replaced by AI agents”

Warner Bros Discovery acquisitionNetflix content licensing strategySaaS apocalypse and AI disruption

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Starter Story · Jan 30, 2026

I Turned $150 into $2M/Year | Starter Story

“Customer support platform used for managing user inquiries and support tickets”

AI Text Detection Evasion TechnologySaaS Pricing Strategy and TieringGoogle Ads Performance Marketing

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The Digital Executive · Nov 29, 2025

AI-Native CRM: Maksim Ovsyannikov on the Future of Precision Selling | Ep 1158

“Service management platform where Maksim held leadership role in product”

AI-Native CRM ArchitecturePrecision Selling FrameworkGenerative AI in Sales Workflows

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