Mentioned On
Episode Mentions
Know Your Gear Podcast · May 21, 2026
Guitar Center CEO Responds To My Criticism
“Primary subject; CEO discusses year-over-year improvements to retail experience, systems, and strategy”
Know Your Gear Podcast · May 17, 2026
Fender Demands Everyone To Stop Making Strats Immediately!
“Major US guitar retailer; parent company of Musicians Friend clearance channel”
Know Your Gear Podcast · May 9, 2026
How Guitar Brands Target Kids Vs Older Players
“Major retailer where Phil conducted CEO interview; discussed return policies and open-box product disclosure practices”
Know Your Gear Podcast · May 8, 2026
Why Cheap Guitars Have Better Features Than Expensive Ones
“Sponsored Martin D12E video; host met with CEO Gabe; mentioned Pink Taco amp naming issue with Sweetwater”
Know Your Gear Podcast · May 5, 2026
This EVH guitar is not what you think !!! 
“Large retail chain mentioned as destination for used gear sales and price comparisons; discussed as alternative to local shops”
Know Your Gear Podcast · Apr 28, 2026
Another Pedal Co. shrinking its size and going direct
“Referenced as mega-retailer with strong used gear program competing against small dealers”
Omni Talk Retail · Apr 27, 2026
Retail Daily Minute | Walmart's FY2026 Annual Report, Lowe's AI Inventory Push & Instacart and Uber Eats Join Claude
“Early adopter of Relax Solutions' AI-driven inventory management platform”
Know Your Gear Podcast · Apr 14, 2026
Fender is ready to fight the cheap amazon guitar market
“Exclusive Custom Shop models discussed; price matching mentioned; used guitar market referenced”
Know Your Gear Podcast · Apr 9, 2026
Guitar Center CEO Starting A Brand To Rival Gibson And Fender
“CEO Gabe Del Porto announced plans to build a revolutionary guitar brand; Phil criticizes the strategy as misguided given operational issues”
Know Your Gear Podcast · Mar 29, 2026
The scams and tricks people do when selling or trading guitars
“Major retailer discussed for return policies, repair shop structure, and market dominance; Phil has upcoming CEO meeting to discuss company direction”
Know Your Gear Podcast · Mar 23, 2026
Why Most Guitar Salesmen Don’t Actually Help You
“Criticized for poor customer service when host tried to purchase damaged SG; later praised for reaching out for Fender product launch collaboration”
Know Your Gear Podcast · Mar 14, 2026
Fender Wins Lawsuit To Stop All Strat Copies
“Discussed as having excellent return policies and inconsistent customer service experiences; used as comparison for other retailers”
Know Your Gear Podcast · Mar 9, 2026
I Survived Buying A Guitar At Guitar Center
“Referenced in episode title; Phil played Gibson custom shop ES-335 in Platinum room there”
Know Your Gear Podcast · Mar 7, 2026
Another Round Of Layoffs At Fender Guitars
“Used gear marketplace showing significant price discrepancies vs. new retail; trade-in destination”
Know Your Gear Podcast · Mar 1, 2026
The guitar Secret You Can’t Unsee
“Trade-in and resale strategy discussed; noted as having low trade-in values due to high inventory and bulk purchasing”
The iDesign Lab Podcast | Where Design, Business, and Culture Shape How We Live and Build · Feb 26, 2026
Brett Hedican’s Journey From Stanley Cup To Custom Backpacks
“Potential retail partner for Heddy Gear guitar case products in development”
Omni Talk Retail · Feb 24, 2026
REI Is Reinventing Merchandising Through Culture, AI, and Community | eTail West 2026
“Former employer of Kristen Shane as Chief Merchandising Officer”
Know Your Gear Podcast · Feb 14, 2026
The flaw in the tone is in your hands argument
“Gabe from Guitar Center mentioned as interview subject with limited time availability”
Know Your Gear Podcast · Feb 13, 2026
People Have Lost Their Minds With Used Guitar Prices
“Used as pricing benchmark for restringing services and setup work; also discussed for used gear inventory management”
Know Your Gear Podcast · Feb 12, 2026
The Your Not Good Enough For That Guitar Argument
“Major retailer; reported sales increases in 2025, offering 24-month financing on used/vintage gear”
Know Your Gear Podcast · Feb 12, 2026
The Cheap Guitar Companies Are Eating Themselves
“Two-billion-dollar company cited for bankruptcy filing; host shows evidence of overstocked cheap guitars at inflated used prices on their website”
Matt and Shane's Secret Podcast · Dec 31, 2025
Ep 592 - 2025: A Year in Review
“Praised by host for customer service when purchasing a Telecaster and Princeton Reverb amplifier”
R&B Money · Nov 19, 2025
Ty Dolla $ign
“Music retail store where Ty met producer Etc and began making beats on keyboards”